Safelite AutoGlass review: Windshield replacement

I scheduled an appointment for March 4 and they called at 0730 to reschedule to get the windshield for the Tesla. I went March 5 and took several UBERS to return from Safelite and to pick up my car. Brian stated they couldn't get the job done. Either they didn't know how to use the FOB or the key card. And it was explained that it was already 1pm and they would not have time to two the job. This is unacceptable because I had a quote for $1207.09 which I paid online. He recommended I go to Tesla. Tesla recommended Safelite as they could not do the repair until April. I have spent money on UBERS and do not have a windshield. Is there another store I can get this done? Some place that knows how to do this?