Safeway
Reviews and Complaints

Lucila Garcia

[protected]

152 Nueva Dr.

Myrtle Creek, OR 97470

Good morning,

On September 17th, 2023 I bought a Vanilla gift card for my grand daughter at the Albertson store in Roseburg, OR for $50.00. When she went to use it she got a message that said something went wrong. She tried to put a code but it still did not work. I went to the store to see if they would make it work or get a refund. They said they do not give refunds on cards and they gave me a [protected] number to call. I called and spoke with Wanda and she said she could not help me either and gave me this email address to start my complain. I would like to have a refund of my money. I ended up giving my teenage grand daughter another $50.00 so now I'm out $100.00. Please get back to me with a solution on how to get my money back. I have attached a copy of the receipt that shows my purchase for the card and fees.

Lucila Garcia

Bought a $300 Razor Gift Cards at Albertson’s on White Ln., Bakersfield according to the company something is wrong with it from your store they cannot fix it. You are the only one I have reported it ticket number 155022. Purchased on 10 1723 at 11:29 AM register two I would like my money back immediately, that would be nice .

Was at bottle return on Tuesday night oct 17th about 8:30 pm in clatskanie or the bottle return machanie n needed empty because it was full all the mechanics were down and needed attended.bthe courtesy clerk cara or tara not sure her name is one of those names came out opened the file st machanie my mm achanie taking the bag full of cans and throwing it at the b9ttom of my feet and hurt a little bit and proceeds to say out loud so everybody at the bottle return could hear says it u think u can do my job better then me why don't u go into the he dam store and apply for my job. I said after she said that very very rude that's ok u do a good job she says under her breath [censored] ng what ever and continue to slam doors and throw the full bags of cans around it was very very unprofessional and totally uncalled for very very rude and unprofessional

On August 8, 2023, I sent in an order for grocery delivery for August 9, 2023 to my home. The discounts shown added up to $155.87. On delivery, the discounts were not applied and the entire order expense was deducted from my checking account. I called the Safeway delivery customer service number and was told I would have to prove the error. I called the following day, and was told I would receive my refund in 5-7 business days. I have called 4 more times, being promised my refund in 5-7 business days each call. Still, I've received no refund. I've contacted my bank for an investigation and they say they might be able to force a refund, but that was a week ago. I will not shop at Safeway again until I receive my money. I will switch my prescriptions from their pharmacy. If necessary, I will sue the business. This is theft and fraud.

I opened a bag of brown rice and poured it into my tupperware container and found live black bugs with many legs crawling around in the container. I am sure you will want to know about this for your quality assurance department. The ID on the bag is as follows...Best if used by APR 27 24 L, S1284, 10:30.

The bar code is [protected]. Above the bar code is RD21181.

Please make sure the correct people see this information. I am attaching video of the bugs and rice.

Safeway’s reputation for cleanliness is an absolute necessity.

There is a sign outside the ladies restroom saying ”we take pride in the cleanliness…", etc. The state of the restroom is abhorrent. Walls, floor, toilet (not just the condition of the seat…also the entire toilet… soap and towel dispensers.

I told the staff, but perhaps corporate needs to see to this.

If this is the state of things, how is the food handled?

Hope this changes.

I’m a new “Fresh pass” member and this alleged delivery service is completely useless. I placed a straight forward order of milk, eggs, and bread after traveling 13 thousand miles home. The eggs were broken and there was no milk. I placed another order for milk and an empty bag arrived at my door with no invoice and no milk. When I left California 6 months ago there were cows, are all the cows in California dead?

Safeway customer service reads from a script like a robot of how sorry they are, I don’t know who I

Pity more the dead cows or the brain dead Safeway customer support staff.

I would like to know why my black grandson went to duvall wa safeway and was followed around the store because of his race which was stated by management and the person in the deli department who followed him around the store. Now he feels uncomfortable going there to do shopping I'm vary displeased that these people were given a slap on the wrist I also feel I need an attorney to handle this situation

I'd like to file a complaint for the Safeway Pharmacy in Grand Coulee Store #3247.

I have lived in Nespelem since June 2016 and have filled my prescriptions with Safeway ever since.

This pharmacy constantly sends their phone calls directly to Cisco Messaging Service, and doesn't pick up their calls. This is an ongoing issue. No one picks up the phone, and they let it ring until it connects to Cisco Messaging Service.

I am disabled and have medications I MUST call in to have filled.

Today I have tried calling every since 1pm (yes I know it's closed from 1:30-2pm for lunch), and it rang several times and was forwarded to Cisco Messanging Service. They charged my care provider for a prescription that my Insurance pays for, and she had to pay a co-pay for my prescription. I do not have a co-pay. I have had this prescription for years, and my insurance always pays for this medication.

Regards,

Serenity