ScoreSense.com
Reviews and Complaints

For two months I have canceled my service and they continue to pull $29.95 out of my account I have made a complaint with the company and I have asked them to refund me my money and to please stop charging my account monthly I canceled my account before the free trial had ended because I didn't like the product and I no longer wanted it. I would just like them to stop and to refund me my money

Credit scores is free and I used this co because it was free also. Charged $1.00 refundable. after you fill out all your information and agree but at very bottom in little words you catch the high price monthly fee. I went off immediately and sent them a text to cancel it because it is clearly a bait and switch. The money was taken out of my bank account. Why would anyone pay this monthly when it is free with others. They won't quit as you can see. Best thing to do is change your banking account so they can't take anymore out. This should be looked into because they are not being truthful and getting around this by being sneaky. Please do not use this co you will be sorry.

I noticed today that I have a charge on my card from OTL* Score Sensed for the amount of 29.95 on April 6th 2019 I would like to know what this is for and Why I'm being charged. Please email me at [protected]@gmail.com do to this matter I would like a refund as soon as possible plz and thankyou.
I've had over 850.00 bucks taken from my card in the lady few days so I hope you can understand my frustration

I had 39.95 taken out of my account. No one told me about this i had to find out when I only had 4 dollars left to my name. I want a full refund or I'm getting the authorities involved. This company is not right. I don't usually complain about things but when it is taking money away from my kids and Mr family them I will stand up for it. They should not get away with how they run their business.

I had did a profile fir the free 3B credit score with scorescense and a week kater got an email notification that $39.95 had been deducted from my account. I had cancelled with them once I saw they wsnted to charge me but evidently they still charged my account. I never accessed their website or the scorescense account not one time and I complained to them about it asking for my money back and several emails and they finally replied saying I asked once the account had been charged of course I did because I had no recollection that it was being charged after I had cancelled the account after creating the profile. It is ashame that these people get to scam citizens out of money over and over again and have no penalties to suffer each time they get away with it. I want my damm money back #SCOREDONTMAKESINCE and to add to the fire they canceled my account two days after taking my money so they had my money for a whole month and I had no access to the account after notification to them I was not satisfied with them taking my money and I had cancelled in the first place. How do they get away with that one there.

Signed up for the initial $1 trial, but figured out quickly that this service is a scam. I never authorized additional withdrawals after seeing that the information I received was pretty worthless.

Do not sign up with these people.

Total scam. They are like gum on your shoe. You can't get rid of them.

I discovered their fraud from my credit card company today (1/11/19) when I received a fraud alert text message. I called my credit card company and said that I had not given scoresense the right to charge a fee monthly from my card. I am indebted to the credit card company for alerting me to this scam.

I want a full refund for the two charges of $29.95 that went on my credit card. I have been told that I have zero chance of getting my money back, but I am trying.

On December 17 between 2:00 and 2:15 I pulled up my online accounts with Bank of America (BOA) in order to pay bills.

1. Immediately, a screen that indicated it was from BOA, popped up saying account data had been compromised; they didn't know the extent of the data breach, but they advised people to check their banking data and to track their credit scores often.

2. A site that said it was connected to the three credit scoring companies on appeared on the screen. I clicked and was immediately asked for information: Full name, DOB, address etc. The site called SCORESENSE said that for $1.00 I could use the site for 7 days to get my credit scores and after that for a fee of thirty something dollars I could get a year's membership. Another screen asked for my credit card information.
I called SCORESENSE and asked if I could cancel my connection to SCORESENSE if I called on or before December 23/24. They said yes. I gave them my credit card information.
Then a screen asking for my social security number came up; I thought the request was probably legitimate because I thought they needed it to find my credit scores. I typed in my SS#.
(At some point between 2. and 3. a survey which I thought was BOA appeared. I participated in the survey and was given a choice of picking a gift. I chose a flashlight and immediately was asked for my credit card info to cover shipping - $10.99.

3. Some message said my scores were available and I thought I was going to appear immediately. Instead another site appeared asking for my credit card info and my social security number. I was starting to get confused but thought that maybe I hadn't read all the info on the screens completely and that each credit scoring company needed a $1.00 and credit card info.

4. I was expecting a third request for the same info (from the third company), but instead a survey came up - which I thought was from BOA. The survey asked multiple choice questions and the choices always included an answer that pertained to me exactly. The only one I remember right now is in what state did I apply for my social security card (Alabama). Some time around this point I eventually got my credit scores.)

5. Then for participating in the survey a screen came up saying there was a possibility of my having a choice of one of three gifts: an expensive face cream (no name was given), an Iphone or $1000.00 gift card to Walmart. I clicked on an OK, and a screen saying only one (maybe two) choices were available. I do remember the Walmart gift card was not included.
I clicked on the Iphone, and when I tried to pay the shipping with my credit card, a message appeared saying it was declined. I think (am not completely sure) they said I could use another credit card.
At this point a message from BOA a charge had been declined. The decline was connected to a thirty something dollar charge. Eventually BOA asked me to click on the recent charges which I disputed; I only clicked on the $39.99 charged, but now I think all of the charges on the 17th are bogus.

The first $1.00 charge from Scoresense
The $10.xx for shipping the flashlight
The second $1.00 charge don't know the site but it was different from Scoresense.
The $39.99 charge - the last charge on Dec. 17.

My biggest worry now is my Social Security being out there with some unscrupulous people.

I woke up this morning, December 14, 2018 at 3a EST to find an unauthorized transaction amount of $39.95 deducted from my PayPal account from OTL*ScoreSense.com. I have never heard of this company before and when I Googled them, I find out I'm not the only one with fraudulent activity in their account from this company. Now I'm unable to pay a bill because of insufficient funds thanks to this company. I plan on calling them the minute they open (8a CST) to complain about the charge and get them to refund my money back into my PayPal account. I'm then going to contact PayPal as well. Right now, PayPal can't do anything as the payment is pending until approved by ScoreSense. To which I'm hoping to get them to cancel it and put it back into my account before it's even approved. I had money set aside in my PayPal account to pay my phone bill and now I'm afraid my phone will get shut off because of this. I am LIVID

I signed up for what claimed to be a completely free credit report, but found in my bank statement that $39.95 was deducted from my account on 11/22/2018. I did not consent to this and want my money refunded immediately. I have read other people's complaints and now understand that I am not the only person that has been affected by this unprofessional and illegal act.

I did not authorize OTL ScoreSense to take out
$39.95 from my checking account. This is a scam. They were doing business under the name ScoreSense now they are doing business under OTL SCORESENSE
Checking your credit score should not come with a price tag on any website not even the 3-credit bureau you own your credit score & you should be able to access it as you want

Reference No. VT1823922260000100001620
This is the number showing on my SCFederal Credit Union statement that
I received today. It was for a deduction of $29.95 on August 26, 20018 to
to Scoresense.com. Previously, I requested FREE credit reports, but was not aware there would be a charge. I did not authorize further charges. Please credit my account and discontinue any further deductions of these charges..

ID #: [protected]

On September 13, I paid $1 to get a FICO score on line. The money was taken from my account the same day but I couldn't access my score. The very same day, within minutes, I contacted customer service and she saw where the $1 was taken out and helped me to access the score on my phone. She never said anything about a membership or being charged $29.95 and when I called Customer Service on 9/21/18 she claimed that I was told on 9/13/18. I was not told and how would she even know something like that? She doesn't know the conversation I had. I noticed a few days later that $29.95 was pending from my account. I never authorized this payment and I never joined a membership. I called customer service and they returned my $1. That is not the refund I requested. I asked for my $29.95 back. They claim I can't get a refund because I requested it after my billing date. What billing date? They didn't bill me anything - my money was taken from my account without my consent. This has to be fraudulent and unlawful. I want my full refund of $29.95 returned to my account as soon as possible.

Allison Kidd
5345 Camelot Drive
Apt A
Fairfield, OH 45014
ID #: [protected]

I told score sense to take my payment out on the 19th of August, but they waited until the 10th of September and it made my checking account to go into the negative. I am very dissatisfied with this customer. I called them and they said that they tried to take the money out of my account sic different times, but my bank told me today that was the only time that they have record of them trying to get the money. Please settle this for me.
Thanks,
Deborah B. Keaton
2103 East Arcadia Road
Riegelwood, N. C. 28456

I just saw this company, unknown to me took $39.95 out of my bank account on Aug 16 2018. I do not know what they are claiming it was for. I do not have a account with them. I want my money refunded. I did not contract with you to do any thing for me. They will be reported to authorities by me. Absolutely theft. I have no email, invoices, etc from them. I looks like they have been scamming people for years! (Nov 19, 2014- ScoreSense will pay $22 million to settle charges that it offered consumers free credit scores, then socked them with monthly fees for credit monitoring.
Most of settlement money -- $21.9 million -- will be refunded to consumers.
ScoreSense is owned by One Technologies. The Texas-based business is operated by MyCreditHealth and ran at least 50 websites, including FreeScore360.com, FreeScoreOnline.com, and ScoreSense.com.

On Tuesday July 3, I went to a website to apply for a mortgage and the final step was to get my credit scores from "ScoreSense". Paid my dollar and received my scores. Now today July 7, I went to my checking account and saw that they withdrew $39.95! I was supposed to have a 7-day trial for my dollar, which would be up on 7-9-2018. I WANT THThank YouE MEMBERSHIP CANCELLED AND MY MONEY RETURNED TO MY ACCOUNT N!O!W!

Simply put this company charged my checking account $39.95 for a supposedly free credit score. I'm not having this crap. I closed my checking account and re-opened at another bank. This [censored] is a scam and the last $39.95 they get from me! I did not authorize these idiots to charge my account $39.95, especially for 6 damn months! They are not the first company to do this to people. They are sneaky hustlers when all people want is a free credit score. Let people know up front what the deal is instead of being low-down, dirty scoundrels charging fees that have not been authorized by the customers!

You took out 39.95 on 4/10/2018. I called to cancel this service on 4/12/2018. I paid for a month of service and you wont let me view my scores. How can you justify not letting me use the service for the month. I am a disabled veteran living on ssdi and I feel this is a rip off. Thanks for stealing my money. Rip off

talk with a man yesterday and told him I had not given anyone permission to take 29.95 out of my bank account. I cancel this order before in Feb and had not applied for it now. I told him that this was fraud and I wanted my money back. He told me he cancelled it and my money would be put back in my account in 1 to 2 days. I live on a fixed income and that amount would buy one of my medicines . thank you for taking care of this in advance

I requested for a one time request of my credit score and I noticed my credit card was billed for $29.95 monthly for the last six month. I made an attempt to stop the monthly charges with no avail so if this is an option please help me in cancelling the monthly charges and if I get a credit for the last six month I surely appreciated..

Following info provided to assist in cancellation of said amount charge to my credit card: Scoresense Com [protected] TX 0 [protected] 05968 Card 1987

Thank you.

Manuel B Amaba