Menu
For Business Write a review File a complaint
Sharaf DG

Sharaf DG review: Gas cooker

D
Author of the review
6:57 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

In January of this year I purchased a gas cooker on line from the Sharaf DG website. It was 90 cm Admiral Gas cooker. I used the pits from day 1.

In July i used the gas over for the first time as it is quite big and I used my air fryer for my daily needs.

On the first use in July of this year, on opening the tempered glass door, the inside glass pane shattered in a thousand pieces. Clearly the badly tempered glass plate could not take the thermal shock by being exposed to the oven heat to the air conditioned kitchen air.

I filed a complained and for the last 4 months now I have been discussing with every body involved to get this resolved.

A technician came and left... a report was filed... nothing after that.

First Sharaf DG claims it is a mechanical defect and that that is not covered by warranty. Then they started arguing that it is actually a 3rd party delivery. Than the manufacturer started misrepresenting the facts, stating that it was used intensively for 10 months. It was used only one time and that is the time it broke!. So it seems Sharaf DG can sell you a defected product and can then walk away from its responsibility?

After more than 4 months of arguing I am still stuck with a cooker which oven only functioned once!

Never again...

Claimed loss: glass pane replacement

Desired outcome: glass pane replacement

0 comments
Add a comment

More Sharaf DG reviews & complaints

Sharaf DG - poor service/sharaf is a crap 21
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sharaf DG - find it here or claim it free lie 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sharaf DG - need invoice soft copy 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Sharaf DG - super general washing machine
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Sharaf DG - misleading displayed laptop
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Sharaf DG - mi tv set up box
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. Sharaf DG Contacts

  2. Sharaf DG phone numbers
    800 344 357
    800 344 357
    Click up if you have successfully reached Sharaf DG by calling 800 344 357 phone number 8 8 users reported that they have successfully reached Sharaf DG by calling 800 344 357 phone number Click down if you have unsuccessfully reached Sharaf DG by calling 800 344 357 phone number 6 6 users reported that they have UNsuccessfully reached Sharaf DG by calling 800 344 357 phone number
    16%
    Confidence score
    UAE
    8000 8007
    8000 8007
    Click up if you have successfully reached Sharaf DG by calling 8000 8007 phone number 0 0 users reported that they have successfully reached Sharaf DG by calling 8000 8007 phone number Click down if you have unsuccessfully reached Sharaf DG by calling 8000 8007 phone number 1 1 users reported that they have UNsuccessfully reached Sharaf DG by calling 8000 8007 phone number
    Bahrain
    8006 6753
    8006 6753
    Click up if you have successfully reached Sharaf DG by calling 8006 6753 phone number 6 6 users reported that they have successfully reached Sharaf DG by calling 8006 6753 phone number Click down if you have unsuccessfully reached Sharaf DG by calling 8006 6753 phone number 5 5 users reported that they have UNsuccessfully reached Sharaf DG by calling 8006 6753 phone number
    9%
    Confidence score
    Oman
    800 0179
    800 0179
    Click up if you have successfully reached Sharaf DG by calling 800 0179 phone number 4 4 users reported that they have successfully reached Sharaf DG by calling 800 0179 phone number Click down if you have unsuccessfully reached Sharaf DG by calling 800 0179 phone number 8 8 users reported that they have UNsuccessfully reached Sharaf DG by calling 800 0179 phone number
    Qatar
    +971 42 530 500
    +971 42 530 500
    Click up if you have successfully reached Sharaf DG by calling +971 42 530 500 phone number 21 21 users reported that they have successfully reached Sharaf DG by calling +971 42 530 500 phone number Click down if you have unsuccessfully reached Sharaf DG by calling +971 42 530 500 phone number 10 10 users reported that they have UNsuccessfully reached Sharaf DG by calling +971 42 530 500 phone number
    35%
    Confidence score
    UAE
    +971 800 344 357
    +971 800 344 357
    Click up if you have successfully reached Sharaf DG by calling +971 800 344 357 phone number 0 0 users reported that they have successfully reached Sharaf DG by calling +971 800 344 357 phone number Click down if you have unsuccessfully reached Sharaf DG by calling +971 800 344 357 phone number 0 0 users reported that they have UNsuccessfully reached Sharaf DG by calling +971 800 344 357 phone number
    UAE
    +974 17 328 181
    +974 17 328 181
    Click up if you have successfully reached Sharaf DG by calling +974 17 328 181 phone number 0 0 users reported that they have successfully reached Sharaf DG by calling +974 17 328 181 phone number Click down if you have unsuccessfully reached Sharaf DG by calling +974 17 328 181 phone number 0 0 users reported that they have UNsuccessfully reached Sharaf DG by calling +974 17 328 181 phone number
    Bahrain
    +20 109 489 6109
    +20 109 489 6109
    Click up if you have successfully reached Sharaf DG by calling +20 109 489 6109 phone number 0 0 users reported that they have successfully reached Sharaf DG by calling +20 109 489 6109 phone number Click down if you have unsuccessfully reached Sharaf DG by calling +20 109 489 6109 phone number 5 5 users reported that they have UNsuccessfully reached Sharaf DG by calling +20 109 489 6109 phone number
    Egypt
    +974 22 009 280
    +974 22 009 280
    Click up if you have successfully reached Sharaf DG by calling +974 22 009 280 phone number 0 0 users reported that they have successfully reached Sharaf DG by calling +974 22 009 280 phone number Click down if you have unsuccessfully reached Sharaf DG by calling +974 22 009 280 phone number 0 0 users reported that they have UNsuccessfully reached Sharaf DG by calling +974 22 009 280 phone number
    Oman
    +974 800 0179
    +974 800 0179
    Click up if you have successfully reached Sharaf DG by calling +974 800 0179 phone number 6 6 users reported that they have successfully reached Sharaf DG by calling +974 800 0179 phone number Click down if you have unsuccessfully reached Sharaf DG by calling +974 800 0179 phone number 8 8 users reported that they have UNsuccessfully reached Sharaf DG by calling +974 800 0179 phone number
    Doha, Qatar
    +974 44 838 435
    +974 44 838 435
    Click up if you have successfully reached Sharaf DG by calling +974 44 838 435 phone number 4 4 users reported that they have successfully reached Sharaf DG by calling +974 44 838 435 phone number Click down if you have unsuccessfully reached Sharaf DG by calling +974 44 838 435 phone number 6 6 users reported that they have UNsuccessfully reached Sharaf DG by calling +974 44 838 435 phone number
    Doha Festival City, Doha, Qatar
    More phone numbers
  3. Sharaf DG emails
  4. Sharaf DG address
    Al Hilal Building, Ground Floor, Sheikh Rashid Road, Garhoud, Dubai, United Arab Emirates
  5. Sharaf DG social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all Sharaf DG contacts
Sharaf DG Category
Sharaf DG is ranked 20 among 410 companies in the Mobile Phones category