Shaw's’s earns a 1.1-star rating from 179 reviews, showing that the majority of grocery shoppers are dissatisfied with shopping experience.
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Sick manager back to work too soon
I'm a customer at the North Easton Shaws and have been made aware that a manager who tested positive for COVID-19 came back to work after only one week of quarantine. I want to know what's being done about this situation - it's absurd. I'm not sure if Shaws thinks that customers don't notice these things, but we do. I've also been informed that workers weren't made aware of a few employee cases of COVID-19 by management. Isn't that against the law, or at least some sort of ethical code? As a customer I want to know what's being done about this situation. I want management to be held accountable. I want us customers and the hard workers to be safe when going into work.
cleanliness
I went to shaws Belmont st Brockton ma
Because my pharmacy osco drug is in there
I was told to herd myself in to a line of well over 40 people
Nuts to butts the whole way
This is not correct I could not get important meds today
Social distance is supposed to be 6 feet
Your folks endangered everyone who went there today I would not take part in such blatten foolishness
However I did take pictures and sent them to a news station
very rude employee that refused to honor the six ft rule
On Friday March 27, 20 20, I had a very rude employee that refused to honor the six ft rule. She also got in my face while I was typing in my pin and demand I get out of the way. I asked if I could finish my card pad transaction and if she would please keep a six ft. She mocked me to her manager also 3ft from me saying" 6ft, 6ft over and over. The manager...
Read full review of Shaw'spricing
This morning I went into shaws as I do quite a bit. There was a sale tag on the family size smart food popcorn for 3.99, reg 5.29, there was also items that were marked the same sale price, all but the cheetos, puff. One of my complaints is that why is all the party/family size on sale for 3.99 and not the cheetos, puff. My other complaint is that I brought...
Read full review of Shaw'ssales
Many "in store" sales never ring true at the cash registers and I bought Genoa salami that is spoiled, third or fourth spoiled item in the past three months. I am now out about $28.00 in items I had to toss.Most recently the latest sale was the Genoa salami and get a pound of cheese free, which they ended up charging me for, also for 12 packs of soda for 10...
Read full review of Shaw'sfresh express pre-packaged salads
Date of Incident: 1/14/2020 Client: Angel Lam [protected] Email: [protected]@gmail.com As I was eating a pre-packaged salad that was bought from the veggie/produce aisle the night before (1/13/2020), I noticed there was a dead ladybug in the dressing container provided. I immediately threw out the rest, however I have already eating about 90% of the salad...
shaws brand toilet paper
I always bought Shaws brand products for over 35 years now I can say I regret not returning signature brand "our softest" toilet paper. Its unusable falls apart immediately when wet at all its a mess had I known it was so bad I would have happily paid the few dollars more for a brand that actually did the job it was made to. Thank you for letting me know if you receive this please.
Read full review of Shaw'sfruit tart choc bin
Purchased one of these desserts on Fri 12/13/19 for a family party on sat 12/14/19. While packing food away after the party I noticed MOLD on the berries on the bottom layer of fruit. That's after half the pie was eaten. I was pretty disgusted with this and wanted to bring this to your attention. I have included pics of the areas with mold and the label. I hope you can find a way to ease my reluctance now to shop at your stores.
misleading sales flyer
Every week I peruse the Shaw's flyer, write down the items I wish to purchase, note if they are part of the 3 day sale, have limits or must buys, etc. Last weekend I bought 6 boxes of the crackers under a banner saying Mix & Match. There was an ad at the bottom of p.1, and a larger Mix $ Match collection on the back of the first page. Before I left the...
Read full review of Shaw'smanagement
Was at Shaws in East Boston early around 7:30am. Was at check out two employees came in together, the manger acknowledged one with a big Good Morning, and walked right pasted the other. To me that is really poor management skills. I really don't care if one is a better worker than the other, but when your in public and you have a little authority you treat...
Read full review of Shaw'swestern union customer service
I went to get a western union today. My license was expired so I could not do it . That's fine. My cousin behind me said he wanted to send to her out of his pocket since I could not. The lady raised her voice told us that I wanted one and that she would send one for him either. Which is fine. But being condescending, raising your voice and saying NO IM NoT doing it. Bye, bye. Waving hand and rolling eyes at me is unprofessional and unacceptable. A simple explanation or understanding would be ideal. Not leaving the store feeling like crap because the employee just [censored] on me. I'm very angry about this. Though the management should know. Thank you for your time.
lettuce and meats
I stopped going there because so many items are expired and still on shelves. Lettuce and meats especially. Fruits had mold on them. I decided to try again last night. Nothing changed. Expired meats and lettuce still on the shelves. It's such a beautiful store and so conveniently close to my house. It's too bad I won't shop there again. I really hope that this on going problem can be resolved.
Read full review of Shaw'sgirl in produce with the green hair
I was in there shopping this morning and as I passed by the cut fruit while the young lady with the green here was there and stunk of alcohol so bad I shop there often almost on a daily basis and I have to say I left my stuff there and I will not be back there knowing that you let people work there while under the influence of alcohol!! She is handling food...
Read full review of Shaw'sservice
On 10/7/2019 at shaw's store#1429 . I was bagging my own groceries when I noticed the cashier was tossing my food . At first I seen her toss a package of meat, not upset until she started tossing boxes of crackers, cookies and bread . I asked her if she was having a bad and that I would appreciate her not throwing my food, that I was paying for . At that...
Read full review of Shaw'ssignature brand peanuts
The calorie count is wrong on the Signature Brand Peanuts for either the salt or unsalted .
Signature Unsalted Peanuts you can have 1/4 cup for 170 calories
Signature Salted Peanuts you can have 1/2 cup for 170 calories. Since when does adding salt reduce the calories in half? I have to think this is a mistake in the labeling.
Please let me know which label is correct.
service
I go to shaws every week and spend anywhere from 300-400 a week. Everytime I go in line the bagger leaves when it's my turn. I have a ripped out rotor cuff and I'm expected to bag my stuff that I'm paying for with a debit card. I do not work for shaws and do not expect to bag my stuff. If it continues to happen I will be bringing my business else where
wic products
I have to go to Shaw's for wic considering I'm pregnant with no car and I have to take the bus with my son to get there. When I get to the store there is never enough items for wic so I have to sacrifice what they don't have because it is not in stock. When I talked to the manager she said the policy is that they cannot substitute . If that is the case then they need to make sure there is always WIC items in stock.
Read full review of Shaw'sprices and checkout
Hello, yesterday 9/15/2019 I shopped at Shaws for what is most likely the last time ever. My weekly grocery bill which does not very much was about $100 more than what I pay for the same groceries at Market Basket. We decided to give Shaws a try about two months ago because the lines and crowds at Market Basket in Westford and Littleton Massachusetts on the...
Read full review of Shaw'sstore operations
ContactMethod: email or phone
SelectedInquiryType: Comments & Questions
City: LITTLETON
State: NH
Country: US
Email Address: [protected]@gmail.com
Address: 187 Nihan Rd, Cottage
Zip/Postal Code: 03561
Phone Number used at checkout: [protected]
First Name: Jorge
Last Name: Sapere
SelectedTopic: Store Experience
When Did This Happen?: 09/11/2019
Comments: My husband and I have been shopping at the Littleton, NH Shaws since 2013. Our concerns of lately have been enough to try to contact someone at Corporate. The store has been in serious decline this past year, and it has been bad enough that we have tried to shop in other stores, some even quite far away. With Walmart closing off most of their food sections across the lot, and with only a smaller high priced Coop across town, we thought that Shaws would run with the opportunity to ramp operations up. But just tonight, there were rotten salads and produce in the produce section, both the meat and fish dept. closed entirely in the afternoon, there was only one to service 10 customers in the deli (one person would not serve customers), there were numerous outdated items in the frozen fish freezer, there was no frozen vegetables (literally, the shelves were bare and have been for 2 weeks), there were no bags or boxes to package items up in the bakery, there was little or no selections in the bagel and donut section (trays were empty), there was no help in the front cashiers, and the floors were littered with trash and filthy. Simply a disgusting and shameful store to walk around. If someone from Corporate made a surprise visit tomorrow, there is no way someone would deem this store satisfactory to stay in operation, never mind if the health department showed up. Please, can something be done to help this store be what it used to be! Feel free to contact me (Jean Sapere; [protected] or my husband Jorge [protected]) for further clarification. Even though both of us have prominent jobs in the healthcare field, I care deeply enough about what is happening at Shaws, to reach out to try and help.
thai style coconut chicken
I've enjoyed shaw's brand products for years... this was an exception. While eating thai style coconut chicken a broken chicken bone stabbed the roof of my mouth. The roof of my mouth bled and was in pain leaving me unable to eat. This is not a simple quality error, I was in pain trying to eat for days after a sharp bone stabbed my mouth from your product!
Sad, it's like talking to a child
I would like to add further, that this incident made me so angry that I asked my disabled frail grandmother if I could borrow $25. She told me no that she really needed the money. I then knocked her out. Mind you she has a walker, her wallet and the money that I needed. I slapped her so hard. Then when I came to my senses I helped her up. She is considering pressing charges against me. Thanks to them, I was so angry that I took my anger and frustration out on my frail grandmother who uses a walker. Thanks to them I may have a criminal record.
LOL! I see what you did there... you couldn't hack my profile so you changed the first "a" to make it look like I posted it... once again, how childish
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Overview of Shaw's complaint handling
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Shaw's Contacts
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Shaw's phone numbers+1 (877) 276-9637+1 (877) 276-9637Click up if you have successfully reached Shaw's by calling +1 (877) 276-9637 phone number 0 0 users reported that they have successfully reached Shaw's by calling +1 (877) 276-9637 phone number Click down if you have unsuccessfully reached Shaw's by calling +1 (877) 276-9637 phone number 0 0 users reported that they have UNsuccessfully reached Shaw's by calling +1 (877) 276-9637 phone numberRetail Store / Corporate+1 (508) 313-4000+1 (508) 313-4000Click up if you have successfully reached Shaw's by calling +1 (508) 313-4000 phone number 0 0 users reported that they have successfully reached Shaw's by calling +1 (508) 313-4000 phone number Click down if you have unsuccessfully reached Shaw's by calling +1 (508) 313-4000 phone number 0 0 users reported that they have UNsuccessfully reached Shaw's by calling +1 (508) 313-4000 phone numberNon-media Inquiries
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Shaw's emailsalbertsonscustomerinquiries@albertsons.com100%Confidence score: 100%Supportteresa.edington@shaws.com94%Confidence score: 94%communication
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Shaw's address750 W Center St, West Bridgewater, Vermont, 02379, United States
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Shaw's social media
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They are not required to tell the other employees the medical treatment of coworkers. They are not breaking the law. Even before your confession i knew that you were a disgruntled employee. For someone who is "just a customer" you have a lot of outside information.
They are most certainly to inform any worker who has worked closely with someone who has contacted Covid19. No names of course but contact tracing has to be done. So your snide comment is incorrect.
I have a confession to make. I lied. I was an ex employee. I was terminated. I made all of this up to get my company in trouble.