Sheetz
Reviews and Complaints

I use to order the sausage burrito's all the time i don't know what changed but now they taste like absolute garbage. I wasted money on this and couldn't finish them because they tasted so bad there was nothing wrong with them before so why did you guys change it.

Ordered a burrito and chips for pick up. Got back to my apartment to find out the covered the burrito in Mayo instead of sour cream and didn’t put half of the toppings I requested and paid extra for. Finally went back for a refund after pulling a hair out of the burrito and realizing they never gave me my chips. Refused to refund because they “can’t prove I didn’t get the chips”

I ordered food tonight, waited 20 minutes for my food because they gave my order to someone else, honestly wasn’t mad about it because mistakes happen - but the people who took my order came back and brought the food that was supposed to be mine back and then the sheetz employee was trying to give me the food that the other people touched and messed with. How disgusting ? In the 20 mins I waited they were too lazy to remake my food and then proceeded to give me food another customer handled.

I had ordered an online order at the Meyersdale, PA store. I got a grilled chicken sandwich and pickle chips. The bread on the grilled chicken was as hard as a rock and almost burnt. The sandwich was poorly put together, and drowned in ranch. I was highly upset when I went to take a bite and had to remove some of the bread to even get a bite.

Went to Sheetz in Middletown, PA on the Harrisburg Pike 17057 at 2:15 am ordered via mobile app. I order a shmiscuit, an app sampler and a burger meal with fries and a large fountain drink. When I got my food I was missing my fries, the one bun of my shmiscuit was missing, no sauce, my app sampler was burnt and slightly soggy. This was store number 574

Works in the Ashtabula Ohio Sheetz

I order a lot on door dash or grubhub what is it on your app thru there that 1/2 gal of white milk and chocolate milk isn't avaliable... would be nice if u could add these items to your app. Thanks.

I've been stopping at the store to pickup coffee etc on my way to work around 6am and 7am

There is been some incidents at times where the assistance manager (because I ask) is yelling and screaming at his workers

Around 4 people working in the store

That they mess up my order sometimes

On 5/12/2022 it happens again

Therefore I decided to report it,

I feel terrible for these workers ev

I would like Sheetz corp. to look into the store assistant manager's behavior toward workers and how he talks to customers

He is very rude and creates a toxic work environment and Is not customer friendly.

even if Sheetz pays $20 I don't think anyone with dignity and morals would stay

It's 2022!

Workers quit because of a toxic workplace

I hope these issues will address promptly

Thanks in advance

I stopped today & ordered 2 hot dogs. I swear they were left over from last night. They were hard to bite through but chewy at the same time it was weird & definitely gross. I will not be ordering food from there anytime soon, if ever again. Also, I used the shelf check out due to multiple other people in line waiting to check out & needed assistance to use my gift card & mto coupon. Well let’s just say the staff should be shown how to use those & be required to take a course or something. Took not one but two staff to try assisting myself & my husband with the coupon because again we needed their approval well after the scanned something they didn’t know what buttons to push & myself & my husband had to finish the required fields to finalize our transaction. Was not such a good morning.

We order a 12 in steak on white toasted with extra cheese (provolone) we got our order and went to the park to eat approx 2 minutes away when I opened it it was toasted but meat was cold and cheese was never melted it was not good I will not order from sheetz again I have gotten hot dogs in the past and they were cold this occurred in Clymer Pa at around 6:45 pm

I'm in advertising. This current marketing promotion is disgusting. 1. You are using a young child in a sexy seductive poses. Totally inappropriate. 2.your slogan why the sheet not subliminally hint to "hell" not. Or Fk not. 3. Tag line refers to love. Again pushing sex and relationship. 4. Eat it refers to oral sex as the middle girl is in an oral sex pose with tounge receiving the juice of a man. All subliminal but blatant. Since every one ...Gets it... food porn using sex actions and words. This is total disgusting and wrong and out of place for supposably a family friendly food place. Bad marketing division

I use to buy food a Sheetz buy have stopped, after seeing one of the worst tv ads I have ever seen. And I am tired of seeing it on tv. This is an ad about some ugly woman buying condoms and acts like she is engaging in some kind of pleasure on tv. I don't need to see this junk. If this is what Sheetz is about I don't need to shop there. This is a poor standards company. You can always buy gas somewhere else that is cheaper.

I ordered two mto subs at Sheetz in brockway pa, this morning, never leaving the area as to not miss my number being called and it took 14 minutes from the time I placed my order until I received my food. By this time both of the subs were cold and the bread was soagy.

I have ordered at least twice a week for months from this location. I ordered 2 simple things tonight and only got one. The bigger problem was how insanely rude the “woman” was to tell me that my order was fulfilled. Shec scolded me like she was a manager. If so, I’ve seen ants that are more useful. I did not get my food after her increasingly rude behavior. I just wanted to leave. Am I walked away with was 30% of my order.. I will NOT come back.

05-06-2022. 7:06 to 7:18 am. Inside order .First time mto order ever. 12 minutes after ordered . I complained food came almost instantly. I called to talk to a manager, they say a high volume. I get it. But why were there people coming in and ordering after me to be filled before?

Just wanted your company to know. Mto will never happen for me and my family ever.

Only missing info is me never buying your MTO ever.

12 minutes for a sausage egg and cheese sandwich should never take 12 minutes. Ever.

I went up to Sheetz and ordered a pick there appatizer , at 1:40 I received my food at 1:46' I stood there waiting for my three milkshake while the lady took her good old time and I finally got my three milkshake approximately 2oclock then I ordered one milkshake without whip topping and she put it on it. She was standing there talking. They weren't busy and it does not take that long to make milkshake