Sheetz’s earns a 1.0-star rating from 1497 reviews, showing that the majority of convenience store patrons are dissatisfied with overall shopping experience.
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mto burrito
They always forget something, but it's our favorite fast food place. So we went today and I got a burrito and they definitely forgot the boom boom sauce and ranch. It's usually the ranch for my wings they forget which I can understand. But leaving both sauces off my burrito :-( That really ruined it for me, not to mention it was my birthday dinner burrito.
Read full review of Sheetzfood
Stop there on a regular basis, never disappointed, went on wed morning, got a spicy chicken sandwich and a cheesburger, both were terrible. They were super busy, but not an excuse. Burger wasnt cooked all wy, bagel was hard as a rock, none of extras that were requested were on there. Spicy chicken was hard as a rock, and edges appeared possibly freezer burnt, because it wasnt edible was so hrd on the edges .paid 1147 for garbage
Read full review of Sheetzfood service and price
U just want to say first that when I lived in Winchester VA, about 4 yrs ago, Sheetz was my favorite store. I loved the food, drinks, service and prices. But I moved to Bealeton and didn't have a Sheetz close enough to go to. However a couple of weeks ago one opened right down the road from me. I was very happy that I could now go to Sheetz again. I have...
Read full review of Sheetzruby who works at the front cover
Ruby who work at the register at nights has a nasty attitude. She doesn't halp you move your stuff if she is at a different register. She also has a very nasty attitude. And for this reason I'm gonna stop going into Sheetz at night and I will take my business to Royal farms in Littlestown. Unless something is done about her. She doesn't need to be so rude to the customers.
Read full review of Sheetzcold brew coffee
Got a large cold brew coffee at the Sheetz off of the Wexford exit in PA with almond milk. I thought that my milk was just all on the bottom of the cup and they just didn't mix it untill I was driving down the road and it was spoiled. The almond milk is chunky and spoiled sitting in my coffee. This is very disappointing. I am working and travel for work and was not able to stop again to get another coffee.
employee
This morning on January 19th at 1:10 a.m. I had one of your Cooks be very hostile towards me because I had ordered two milkshakes. He was cursing thinking I wouldn't hear him pointing at my order to another employee fussing about it and slamming the refrigerator doors as hard as he could and throwing things around. Is a taller light-skinned black man with a...
Read full review of Sheetzcoffee/cappuccino machine
I went into Youngwood sheetz and took my sheetz coffee mug and tried getting capacinio out of one despencer, which was French vanilla, and it was straight water. So then I tried peppermint mocha and it looked alright so I assumed it was going to be ok. But it wasn't, it had no flavor and just tasted like straight water and nothing else, no flavor at all. I...
mto drinks
I go to this sheetz every single day and let me tell you, the incompetence of some of the employees is mind boggling. I just waited 35 minutes for a pre-ordered latte. There's been times where I've waited even longer. A few times, my drink has been done and it sits behind the counter for 20 minutes. By the time I get it, after 15 meals have been made for...
Read full review of Sheetzprice dunkin donut coffee
I purchased 2 Dunkin Donuts coffee's today and the sign on the cooler said 2 for $4.00. I checked out and it rang up at $5.58. I asked the clerk and he said the sign must be wrong. I feel he should have double checked on the sign/price. I purchase these all the time and I've never paid this high price. Was this by mistake or is this the new price? Thanks for your time.
food
I ordered the French toast sticks and chose the add cinnamon sugar option. Upon receiving my order I opened the box and I had more cinnamon sugar than I had sticks. The box was literally overflowing with the cinnamon sugar. You can tell that they did not "toss" them they just dumped it on top, and when I took it up to the counter to ask how this happened I...
sheetz app
I bought 2 hot dogs with 250 points before i walked into the store, when the cashier scanned my card it wasn't on there. so i then added another set of dogs onto my card, in front of the cashier. once again it took away the 250 points but it did not give me the credit. the problem was resolved promptly and my dogs were manually taken off of my order; but i still lost points and would somehow like to get them back. at the the 250 that i got nothing out of, thank you .
online order
I have had the online order app for a while now and sheetz recently changed where you cant pay in store. I dont like that, and theyhave a stand where they put the food. When I got my food my fries were so cold I could not eat them. I also got a minute made apple juice that was not there and I was never instructed to get it myself. What I'm getting at is. I like to pay in store not online, and I would like to have my food hot, not cold and if you get a product from the store put it with the food, and or have a sign that says pick it up yourself.
lottery
The cashier that took my winning lottery ticket to scan and then gave it back to me saying that the ticket was already claimed. I told her that that was impossible because i had just scratched the ticket. Anyway after talking with the manager on duty she stated that the ticket my have been accidentally scanned twice and the second time would show that it...
Read full review of Sheetzfood
Was at sheetz Hulton road in Oakmont a few days ago and was ordering food and the one worker I asked what's good here to eat at sheetz? She replied with a sheetz smile and recommended a selection after I got my reciet she rang me up said with a smile I get the good sheetz food haha then instantly asked do u have a sheetz card I didn't at the time she gladly...
Read full review of Sheetzfrozen extra espresso
I get one every day.. The sheetz in the middle of waynesburg. Pa. I have had to take it back so many times I think more training needs done or older ppl hired.. Cause of goofing off.. Ive had to drive back to get new ones and today I went back twice finally gave up.. Could not get it!!! No extra espresso in that!! I would like something for all my visits and driving back... Because I get one ever day!!!
Read full review of Sheetzfood
Went to Sheetz tonight (1/5/2020) and got a bucket of fries. The pictures below show what we received without eating any. The bucket was half full at most and there was small pieces of chicken mixed in. If this happened a few times, I would not complain but this has been happening very frequently. I am not sure who I should contact to ensure that this gets resolved but I figured this was a good place to start. I ordered the bucket of fries for 2 people and the amount that was given was not enough for 1 person, let alone 2.
wrong food for order
Good evening, I had visited your cresaptown store in maryland on 1/3/2020 at around 6am. I had stopped in the morning after work to order food. I had ordered 2 of the bacon breakfast burritos for $4. I didnt think to check the order until I had returned home. Once I opened the food at my house I noticed there was only 4 plain hot dogs and no burritos. Im...
Read full review of Sheetzmto food
I have no photos of cold food or anything too rediculous to report.
I am sure that you guys have guidelines that every store is supposed to follow so that the food is the same throughout as it can be the same with different people who do things a little differently. I get that. But I find that it's a hit or miss on whether or not my hot food orders will actually be hot or not. I understand the worker get flooded and they're trying to get food out to the customers as quick as possible. But a lot of times the store isn't even busy when this happens. (9-10 people with only me ordering food at a super Sheetz)
I am eating my food within minutes after purchasing it, not a 20 min car drive and then opening my food. In that case, I could understand food (especially in winter months) would cool down a lot.
The worst is when I get a breakfast sandwich that's too cold. Just as bad is when I get cold Pizza. Literally, the last few times I ordered Pizza, only the first bite (tip of the slice) is just barely warm and the rest of it is very cold. Some spots much colder than others, almost out of the refrigerator cold. Kind of like it sat for a while and was never reheated when given to me. If this could be fixed that would be great because I love Sheetz! I'd say food and drinks is 70% of my stopping at Sheetz, (and then other purchases of stuff I didn't go in for of course) but if I keep having bad food experiences I would hate to have to go somewhere else.
On a good note, this is out of the blue, but just FYI: Rutters don't have anything on Sheetz! ;) They may as well pack it up and go home with their overpriced, small select garbage. Even their ready food that sits in the cooler where the Yogurt and fruit goes, is WAY overpriced and tastes horrible to eat! (especially their yogurt ;( So way to go in making great foods! Keep up the great work. I would just like my food to be hot please.
Also, I would love if you guys brought Nachos back they way they used to be back in the day. When you guys started to use runny sour cream and have soggy chips and other ingredients, it went downhill quick until you got rid of them completely. Everyone I know loved those! Thanks for your time reading this.
mto food
I ordered a steak sub via the Sheetz app on my lunch break. This is what my sub looked like when I unwrapped it. The cheese isn't even on the sub and both the roll and the steak are burnt. I don't expect fine dining from Sheetz but I didn't expect a deconstructed burnt steak sub. Unfortunately I didn't have time to address this at the time of pick up as I only get a 30 minute lunch and it took the employee 20 minutes to make.
hot dogs
The hotdogs were like rubber and cold I hit the button to put diced onions on the hotdogs and I didn't get them ... I'm very disappointed with the service of the store today ! I also found a hair in the chili not to happy about that either . the customer service sucks and you need better service in my opinion if you don't like your job then do not work
Read full review of SheetzSheetz Reviews 0
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Overview of Sheetz complaint handling
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Sheetz Contacts
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Sheetz phone numbers+1 (800) 765-4686+1 (800) 765-4686Click up if you have successfully reached Sheetz by calling +1 (800) 765-4686 phone number 0 0 users reported that they have successfully reached Sheetz by calling +1 (800) 765-4686 phone number Click down if you have unsuccessfully reached Sheetz by calling +1 (800) 765-4686 phone number 0 0 users reported that they have UNsuccessfully reached Sheetz by calling +1 (800) 765-4686 phone number
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Sheetz address5700 Sixth Avenue, Altoona, Pennsylvania, 16602, United States
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Sheetz social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 04, 2024 - View all Sheetz contacts
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