Sheetz
Reviews and Complaints

Sheetz hot dogs

The hotdogs were like rubber and cold I hit the button to put diced onions on the hotdogs and I didn't get them ... I'm very disappointed with the service of the store today ! I also found a hair in the chili not to happy about that either . the customer service sucks and you need better service in my opinion if you don't like your job then do not work

Sheetz coffee

On 1/1/20 I went to sheetz and got 3 xl coffee at 11:30pm And the sign said free all day for new year's and when I paid for gas they also charged me for all the coffee and i said i thought they were free all day it's not midnight and he said no u have to pay. Witch I thought it was false advertising because the sign said free and clearly it wasn't. If you have any questions please feel free to email me at [protected]@yahoo.com

Sheetz food, coffee, customer service, gift card

We went to Sheetz at 1701 7th ave at 2:29pm on New Year's Day 01/01/2020. My husband and I had got off at 1pm and 1:30pm. We had to get our 2 children something to eat because of both of us working we could not make a New Years dinner. The children reminded us of the free hit chocolate on New Year's Day that we are very thankful for. We decided to walk to...

Sheetz unacceptable behavior

I arrived at Sheetz on New years day at about 1:30 AM and the place was a madhouse. Not due to rowdy customers, but the crew. Two women were laughing and screaming loudly and speaking about very vulgar subjects. One woman, a shorter blonde haired woman noticed a family member who was buying something and loudly exclaimed she knew him. Then she also screamed...

Sheetz employee a*a t*n

I get off work late and come into this location during the night shift. Myself and other customers have witnessed an employee stealing cigarettes. Other employees clearly are aware. This blond haired girl is blatant and simply has zero decency for herself and the company she works for. She is rude on many occasions and should not work for such a populated...

Sheetz food service

Hi, On Saturday December 28, 2019 around 7:15 pm I was very surprised to see a team member not wearing gloves while preparing food. She had on a green T-shirt and no name tag. She clearly picks up frozen fries with no gloves and drops them into the fryer. She then put on gloves to handle a few more items. Then she removes the gloves and continues to fill...

Sheetz supervisor behavior/missing coffee cups/out of coffee

My brother and I visited the store for our morning cup of coffee. Of the several options four were blinking another solid red, we noticed the sign saying we could get a fresh cup for free if that was the case. Also, only three sleeves of small cups were available, no mediums, no larges were available. We got our coffee anyway, I had to mix my coffee since...

Sheetz mto food

Hi! I have ordered multiple times here. Most of the time it's breakfast foods, sliders, and milkshakes. Well, when I had ordered breakfast. The egg had not been fully cooked on the sand which. Then, I had ordered sliders & a steak sandwich (on Christmas) and the sliders were thrown together, the buns were just threw on there. It was falling apart. I ordered...

Sheetz breakfast sandwich

I ordered a bacon, egg and cheese croissant. Paid extra money for the cheese, and they forgot the egg. I'm beyond annoyed. The sheetz was not even busy. The people who work there really need to pay attention to the food that is ordered. It's being paid for and they are being paid to make it. If it's "made to order" it should be made exactly the way I want it.

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Sheetz service food / management skills

Your manager on night shift at Elkins West Virginia Beverly Pike his name is Chris he is a belligerent a****** he treats his employees like f*** and when you have a complaint like he throws weight scale in front of you thinking that he knows best when I ordered a bucket full of tater tots that supposed to be 14 oz and they were 13 oz in I got to excuse...

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Sheetz the workers are great but understaffed and the overall quality has gone downhill.

We are life long Sheetz lovers and this store was once great to go to but it has really gone downhill. And I want to be clear it's not the workers. It just seems poorly managed- to the point that we will probably avoid going to this store unless it improves. I hope you can get new management as we live Sheetz and this is the closest outlet to our home. Thank you.

Sheetz coffee and other

I hate complaining but this has become a regular occurrence. I live 2 blocks from this sheetz location at Crawford ave. And 119 and i have had quite a few bad experiences with service (attitude). Then today coffee was suppose to be free and we were charged for 2 cups because my mothernlaw requested a different lid. Very disappointed with this and the past few occurances.

Sheetz sante fe style salad

I bought the salad on 12/24/19 on ritner highway. I was sitting with my family while snacking on it, adding sweet chili doritos that I also purchased from sheetz and passing back and forth with my 15 yr old son. Half way through I picked up, what I thought was a piece of purple cabbage. When I chewed on it, I told my boyfriend and son that it tasted wierd...

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Sheetz cook

The woman preparing my food behind the counter cursed at and insulted me to her friend thinking I couldn't hear her. She used the f word repeatedly when doing so. When i confronted her she began yelling at and threatening me and calling me a."[censored]ing child". She was white, brown hair, worked tonight on Christmas eve. I didn't get her name because I didn't...

Sheetz hot chocolate

My two children received brown water from your hot chocolate dispenser. That was a pretty expensive price to pay for brown water. Kids were upset, I was frustrated and angry and wife was ticked about the cost. I would like a refund. I would hope to resolve this issue without having to return to the store as I was passing through the area to travel to meet family for the holidays.

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Sheetz a bucket of fried tater tots

The tater tots I ordered last night were not only a full bucket of tater tots but i am highly from last night about 2 hours after I ate them and today.. they were either undercooked or they were not properly cooked because they were broken and stuck all together and had no crisp to them at all.. I wasnt going to send this complaint but me getting sick from them also is a big issue

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Sheetz nobody help the cashier

I went to the Sheetz at 1841 Baltimore pike at 12:50 am to get a bottle of water for my daughter because she had a game and needed a water went to get in line and it was really long back to the fountain drinks at least 12 to 14 people in front of me the cashier asked for help over her Wilkie talkie and nobody came to help all 4 people continue to just make...

Sheetz ultimate burrito mto

I ordered a MTO burrito, normally they are my favorite item on the menu. (I was a little dissappinted to see the menu item with the steak and tator tots wasn't on the menu anymore) so i proceeded to make my own copying the item. However upon arriving home and biting into my burrito, they had forgotten the boom boom sauce (which was on the ticket, i double...

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Sheetz customer service

Sheetz mto