Sheetz’s earns a 1.0-star rating from 1498 reviews, showing that the majority of convenience store patrons are dissatisfied with overall shopping experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
mto
I ordered food for about 3 people total and your employee was complaining about how many tacos I ordered and how many hotdogs she had to make the entire time I didnt find it very professional and I thought it was uncalled for every time I go to this sheetz for mto it's always something messed up with order or poor customer service and I don't appreciate it...
Read full review of Sheetzemployee
Their is an employee on third shift that is rude and Lazy. I don't catch her name but it said supervisor on her tag. Shes short with glasses and brown skin. I've waited multiple times in line waiting for her to come to the register. Shes never doing any work. If you see her them shes always always talking to Male customers. She'll look at the register WITH...
Read full review of Sheetzcashier attitude/comments
The cashier at Falls Creek Sheetz in DuBois looked at my ID while I was buying some vape products and said while you're such a baby. I just didn't think it was appropriate to comment on my age especially because I am 20 years old so I'm not really a baby but it was still inappropriate. I think her name was Noel or something. I just felt kind of belittled.
food
My grandmother went to Sheetz and ordered two burgers for her and I, which is says on the receipt and the receipt taped to the bag, but came home and was given one chicken wrap. She is allergic to chicken so it was a complete waist of time, money, and we looked around the house for something I could make her. She worked all day and did not want to make dinner, hence why we were getting fast food.
Read full review of Sheetzcustomer service from shift leader/ decency of restaurant and restroom
I got off of work from my construction job around 1 pm and came into Sheetz to use the restroom and eat. I brought my new bike that I bought less than a week ago and is worth 1600 inside so I can order food and use the restroom in peace. I was apprehended by the store manager while using the wifi to txt my loved ones and was asked to take the bike outside...
Read full review of Sheetzgas
No receipt at gas pump. Very bothersome, very windy and cold. Enough of a reason for me to go elsewhere for my gas. Found it alarming to see 4 associates standing around and talking while the paper at the pump need replaced. Ask the clerk who printed my receipt to notify management and she indicated she would, however I wasn't convinced due to seemingly indifferent attitude.
Read full review of Sheetzfood
December 10th I used the online order option and picked it my food from location. I ordered tots and the 2 for 1 hotdog special. When I got home and start to eat my food. The hot dog buns were flakey and stale and made it impossible to eat the hot dog with out peaking pieces of the stale hot dog bun which has a unpleasant texture. The buns were old and spoiled and unable to eat.
Read full review of Sheetzwrong food
Had a busy day so I thought i'd treat my husband, daughter and myself to a quick breakfast. I ordered my usual sandwich. My husband forgot my coffee so I needed to go back anyway. When I went to eat my sandwich I noticed it was not made right. Went back for my coffee and asked for a remake. No apology given and after I pumped my gas and came in to get my...
Read full review of Sheetzservice
I went to sheets this morning to get some items, after getting them I went to the front counter where two workers was both white, they saw me and turn back around to handle the cigarettes, I said excuse me can you assist me both still looked at me and kept doing what they was doing. Another lady who was behind me white walked up and they said how can we...
Read full review of SheetzService
I went into sheetz in slippery rock at 5:15am there were 2 deli people 1 cashier and a manager, both deli people were working the poor cashier had a lone of 8+ people and the manager was just talking to the deli people and then walked into the back I waited in line for a good 5 mins. As a manager in a restaurant business customers always comes first no...
Read full review of Sheetz12 packs of coke and pepsi products
I have been to a few different sheetz in the last week and none of them have had a price posted for the 12 packs of coke or pepsi. I used to see signs like 2 for $8 or buy 2 get one free. Just wondering if these deals are always going on and they just dont post them or if the prices change that often they have to keep taking the signs down. Its very...
Read full review of Sheetzgreendot card
On 11-29-19/11-30-19(since it was in the early morning hours. like 1am)I was at the sheetz listed above. I purchased a greendot card and then proceeded to load $400 into it. The cashier did not seem like he knew what he was doing at all he had to call someone over to help him which was fine. (He was young had dark hair cut into a style that is like a...
Read full review of Sheetzcustomer service
On my way to work I stopped at the sheetz location in lock haven pa, after driving over an hour, to purchase a fountain beverage for work. My only form of payment was a winning lottery ticket worth $2. I got my drink and proceeded to wait in line for approximately 20 minutes. When it was finally my turn, I was rang up for my drink and when I attempted to...
Read full review of Sheetzcashier
There is a older female cashier at this location that struggles to keep up with the flow of customers. Every time I come to this location and she is working there is at minimum 5-7 people in line when the store isn't overly busy due to her speed of checking out customers. If you buy one small item She insists on bagging it even when told not to. The average...
Read full review of Sheetzfood
I ordered two hot dogs. Each hot dog was different. One hot dog was supposed to have cheese, and ketchup. The other was supposed to have chili and diced onions. When I got home I realized both of them had cheese and ketchup only. I also ordered some fries which cake out correctly. Since it is so late and the night before thanksgiving I didn't feel like...
Read full review of Sheetzcustomer and employee safety and health
Windber store has been under a remodel for weeks. Every time I walk in store it is very dusty and cold due to the front wall missing and plastic seal not held in place. I complained to managers many times only to be told nothing could be done. Today when I noon walked in I was greeted by construction workers using waffer wheel cutting saw with sparks and...
Read full review of Sheetzhot dogs
I ordered 2 hot dogs 18 minutes later I got them and when opened them out side in vehicle one was upside down and smashed I was wondering what the 2 boys were laughing at I guess I found out .sheets didn't get where it is with this kind of service. I spend a lot of money at this store .through the day services are good but at night it's terrible and needs attention this is the 3rd time this has happened to me.ps not happy
Read full review of Sheetzhotdogs
This is not the first time, this is the THIRD time in 3 weeks that I have ordered (from the same Sheetz store #401), 2 hotdogs with pepper jack cheese, onions, ketchup, bacon and jalapenos but when I get home and sit down to eat my hotdogs they are missing toppings. This time NO CHEESE and NO ONIONS yet my receipt CLEARLY shows I ordered and PAID for these extra toppings. If I did not have get up and travel to take my State and National exams tomorrow morning I would drive back to store #401 and complain in person. Instead, I'm attaching pictures and hoping that at a minimum someone will review my complaint and take corrective measures to correct this issue!
Sincerely,
Another very annoyed and unsatisfied customer
food
I ordered food a meatball sub the lady that made my food was to busy taking not paying any attention to what she was doing my food was dry no source at all on my food I asked for pepper she put one shake of pepper on my sub there's no need to pay attention to everything else and not get the food right for the paying customers I'm not satisfied with my food at all
breakfast
So I wanted to try a breakfast burrito today, and by the picture I can't tell what they are. it looks nothing like the photo they display when you order it. How can you feel comfortable selling this to people? I'm not blaming the workers cause they have to work with what is sent to them, but really?? Now I understand why Wawa beats you out for best tasting food. not happy.
Read full review of SheetzSheetz Reviews 0
If you represent Sheetz, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Sheetz
Here is a guide on how to file a complaint or review about Sheetz on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Sheetz in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Sheetz. Mention key areas such as transactions, steps taken to resolve the issue, company's response, personal impact, etc.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint or review.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint or review on ComplaintsBoard.com.
Ensure each step is clearly defined to guide you effectively through the process of filing a complaint or review about Sheetz on ComplaintsBoard.com.
Overview of Sheetz complaint handling
-
Sheetz Contacts
-
Sheetz phone numbers+1 (800) 765-4686+1 (800) 765-4686Click up if you have successfully reached Sheetz by calling +1 (800) 765-4686 phone number 0 0 users reported that they have successfully reached Sheetz by calling +1 (800) 765-4686 phone number Click down if you have unsuccessfully reached Sheetz by calling +1 (800) 765-4686 phone number 0 0 users reported that they have UNsuccessfully reached Sheetz by calling +1 (800) 765-4686 phone number
-
Sheetz address5700 Sixth Avenue, Altoona, Pennsylvania, 16602, United States
-
Sheetz social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 05, 2024
- View all Sheetz contacts
Most discussed Sheetz complaints
MTO Food: BurritoRecent comments about Sheetz company
MTO Food: BurritoOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!