Sheetz’s earns a 1.0-star rating from 1498 reviews, showing that the majority of convenience store patrons are dissatisfied with overall shopping experience.
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Bad food and service
When I got my order the hot dogs were over done and rubbery the fries were under cooked the people who waited on me were slow and rude
Not being made
I am a night nurse and stop at sheetz in Meyersdale Pa every night for an extra large brewed iced tea. It gets me through my night. Now I get that we have to be cautious with this virus going around but this is ridiculous. To stop making it. The fountain drinks are still up and running. I don't see how there is any difference between the 2. I am more prone in my nursing job to catch this virus than through your drinks. So please start making the brewed iced tea for us nurses putting our health on the line. It's what keeps me going at night.
my 2 orders were all wrong and not done very well
I got the boneless chicken platter with onion rings cheeseburger bratwurst dog with chili and curly fries the chicken platter with onion rings were completely soggy never got the curly fries bratwurst with chili was turned upside down and box was destroyed, we never got any sauces we ordered burger was not good at all the only thing I have no...
Read full review of SheetzRude
I went in to sheetz; (136) 3/15 to get a drink & one of the supervisors waited on me; didnt say a single word and did acknowledge i was even there and handed me my change and never said anything. I use that sheetz alot; but i sure will use a different gas station from here on out
Read full review of SheetzWorker on drugs
Hello, I am a very frequent/ twice daily customer to sheetz.
I was recently in your store to purchase coffee. There was a small brown haired woman named Jen tending to coffee etc. she smelled very much like alcohol and definitely marijuana. Her eyes were bloodshot and glazed over. She was practically working with her eyes closed. I bring my child in to Sheetz also. I never have much of any problem at all. But seeing this was very aggravating and gross.
Food
Usually I'm raving Scott Sheetz Quesorrito! But THIS time! OMG! I immediately started feeling sick on my stomach. Like they put something in it. It looked like it was just thrown together! I said rice and beans inside of the Quesorrito, they put them in a cup on the outside. I also ordered a few tator tots to be on the inside... No where in sight. I ordered the new cheesy bacon yours with Dr. Pepper sauce on the side...I received the tots. The ONLY thing that was right and good was my Strawberry Pina Colada smoothie! The tots almost tasted poisoned! The Quesorrito was gooey and falling apart. My stomach was immediately MESSED UP. Don't know if I'll tell others to come there to eat.
Mto food
I ordered a full size turkey sub. I wanted it toasted and it was not. I also didnt get any mayo, salt, or pepper on it like I asked. The lady was really slow making it which almost made me late for work then when I get a chance to eat I find it like that. Very unprofessional and poor customer service
Italian hoagie
I purchased a (TOASTED) Italian hoagie & I hit TOASTED for a reason... & got home to bite into a COLD SUB! Wasn't to happy. Tried calling got no answer.
Food
I come to Pennsylvania often and when I do my family and I like to enjoy a meal at Sheetz. But this time I am very dissatisfied and unpleased. I ordered a few things two of which was a burrito and A Shmiscuit. The Shmiscuit was dry and cold even though I ordered it toasted. The burrito was terrible and lacked the items I requested. Iam unhappy with this meal, it is already hard enough to find a nice meal when we do not eat meat!
Read full review of Sheetzpoor service, possibly vindictive (?)
At approximately 5:15 yesterday (03/04/2020) I had stopped in for cigarettes, the line ahead wasnt very long but there were several people behind me (7). An associate and thw assistant manager (tammy vanatta) were behind the registers until I came to be next and ms vannata just left the register, hampering the service level under the guise of needing to get...
Read full review of Sheetzcustomer service, food, sheetz app
Soooo... As the comments complain about sheetz goes on here is our lovely experience with this horrible stop... We travel alot and go to many sheetz throughout westmoreland county.. Since I was a kid ive enjoyed getting sheetz made to order food and typically I do have a pleasant experience when I stop in. However in new stanton pa that will not be the...
Read full review of SheetzService time
We waited 45 minutes for made to order food on a Saturday night at 2 am. Finally got our money back, be ause we couldnt wait anymore. The manager was very apologetic, and said they are severely understaffed. I WONT SPEND MY MONEY AT A COMPANY THAT DOESNT CARE ENOUGH ABOUT ITS EMPLOYEES OR THE CUSTOMERS, TO SCHEDULE ENOUGH PEOPLE DURING BUSY HOURS. YOU ARE NOT SAVING BY SHORT STAFFING.
Quality of food. And fountain drink
I stopped at sheets in st marys on my way home from work for gas and something to eat and drink! What a big mistake! I got my gas with no problem! Then I went inside to order and pay! I ordered a chicken sandwich. Small order of fries and large fountain drink! I got my ticket for what I ordered and tried to go to register to pay but had to wait at least ten minutes to pay! There were at least 10 people lined up to pay And only one cashier!what a joke! When I finally got to pay ! I proceeded to fountain drink area! I tried to get a large diet Dr Pepper but all foam! As usual! The the girl called my number for my food! I got my food and headed home! I live 5 minutes away! The fries were cold and for the best part was still cold inside! I think it was froze in middle! What a disgusting stop! I have never been so mad! You can bet I will never stop at sheets again!
French Toast Sticks
Why is the default for most of the employees at Sheetz to put cinnamon sugar on these? If you're allergic to it and something happens is Sheetz liable? If I buy them and press no for that option why the hell do they think it's the default for them. Plain is the default and if someone wanted it then it would be a lot less bothersome than getting that garbage on there and having to tell them you didn't want it. I have the utmost respect for retail employees and sympathize with their job but this is just plain lazy and not paying attention because it is not even close to the first time this has happened.
Food/ service
I first wanna start off with I had got a 6 inch turkey sub and I had wanted it toasted. I got home and it wasn't toasted. Now the main reason I am putting this complaint in is my three friends and I went in to get food. And while I had already gotten my food I was waiting for my other friend to get hers me and my other friend were standing by the alcohol...
Read full review of Sheetzcustom made salad
At the Sterling Virginia Sheetz I ordered custom salad to take with me on a car trip. Several hours later when I opened the salad bowl, there were French fries coated with cheese on top. Many of the fries were interspersed with the salad. I NEVER ordered French fries. I have a heart condition and cannot eat fried food. My husband had unwanted fries on hi...
Read full review of Sheetzmanagement / ordering / cigarettes / not having what I need
Please take this for what it is worth. I stopped tonight after not stopping for a month or so to purchase a pack of smokes. The reason I haven't been stopping there is because I stopped almost everyday for a month when this store opened but the store didn't have my brand of cigarettes which is Salem 100's. The dark green pack. Please understand that your...
Read full review of Sheetzwrong order
I received the wrong order while at sheetz tonight. I was disappointed to come home to find no chicken or Mac n cheese bites. I attached a picture of the receipt on my bag and a picture of what was in the box. Is there any chance I can receive a refund or store credit. I received tater tots and Wisconsin cheese bites only, which I do not eat either of because I do not like them.
meatball sub
Hello...I ordered a meatball sub from Sheetz, Cranberry - number 521 - February 9th at approximately 3 pm. I ordered it with pickles, black olives, jalapeno peppers and mild pepper rings. The mild pepper rings and jalapeno peppers are not on the sandwich. There is very little sauce and it looks like it was tossed together quickly. This Sheetz location usually does a good job. I'm disappointed this time.
Read full review of Sheetzclosed kitchen and restrooms
On the morning of February 8th I stopped here at 2am on my way home from work to get my daughter lunch for the following day. As I entered the store I noticed homemade signs on the door that stated the kitchen and restrooms were closed. I often work late and stop quite frequently and I have never seen this before. I ended up going to your store at 130 and...
Read full review of SheetzSheetz Reviews 0
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Overview of Sheetz complaint handling
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Sheetz Contacts
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Sheetz phone numbers+1 (800) 765-4686+1 (800) 765-4686Click up if you have successfully reached Sheetz by calling +1 (800) 765-4686 phone number 0 0 users reported that they have successfully reached Sheetz by calling +1 (800) 765-4686 phone number Click down if you have unsuccessfully reached Sheetz by calling +1 (800) 765-4686 phone number 0 0 users reported that they have UNsuccessfully reached Sheetz by calling +1 (800) 765-4686 phone number
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Sheetz address5700 Sixth Avenue, Altoona, Pennsylvania, 16602, United States
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Sheetz social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 05, 2024 - View all Sheetz contacts
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