Sheetz
Reviews and Complaints

Used to be great. The last 3 times food was sloppy and incorrect. Rude when asked to fix it and didn't have the time to wait after waiting almost 20 minutes for 2 subs and a salad. It's the most conveniently located place in our small town and we can't afford to get the wrong food and a sub so messy you would have to eat it with a fork. I don't usually do this but I'm not spending anymore money there if it doesn't change.

I am an ex employed. Used to work at sheetz on Derry st in Harrisburg pa. I have been trying to reach somebody about this for almost two weeks now. I was told by the manager to contact the custoner service to try to get somebody I can talk about about why I have not received my W2's yet. You can reach me at [protected] or [protected]@gmail.com. Thank you

So I went to the Wheeling West Virginia sheetz on National road yesterday ordered my food a few mins after 3:00 and did not receive my food until 3:40 and it was cold when I revived it from the counter. I was super upset that my food took 30-40 mins to get from the MTO. I don't know what the issue was because it wasn't like they were busy and they didn't not apologize or explain why I had to wait 30-40 mins for my food I could've went to a sit down restaurant and got my food before obtaining my food from the MTO

Good evening, I am typically one not to complain as I have worked in the service industry for quite some time, but I am putting my foot down. I went to sheetz on Pugh street for some food around 2am on Friday night. I had been studying for an exam I had today and was exhausted but there were not many options for places to eat. I ordered Mac and cheese bites and some hamburger wraps. The food took roughly 40 mins to make but it was busy so that was understandable. They seemed to be working hard but that wait time was a little unacceptable. Not only were my burger wraps cold even though I ate them as soon as I received them, but I didn't receive my Mac and cheese bites until I came back and asked for them. The burger wraps tasted disguising, not only because they were cold but poorly made. I am questioning ever giving sheetz my business again unless something is done to smooth over my bad feelings over. Thank you for your time and I'm sorry for the bad news.

Went in to sheetz tonught for food there was a very intoxicated male in there trying to fight everyone then another male walked in with no shirt to buy milk I ordered my food and when I recieved my order I left the store to find milk splashed all over the side of my car and a group of people who seemed to be very drunk. I had to stop and wash my car in the way home and then once I got home to enjoy my shmagels they were disgusting! The hash browns were amazing everything else including my feeling of safety was completely disregarded by sheetz and I doubt I will ever go back

I went to my local sheetz and placed an order thru the drive thru. Upon receiving my order of 5 count order a and 3 count order of chickens trips tossed in buffalo ranch sauce (which took 20 minutes) I checked the order. The first wasn't even mixed it was a pool of ranch and a pool of hot sauce and the other was habanero sauce. So I politely went inside and showed the employee behind the counter. He gave it so someone named Abby who was giving me attitude for asking. Then she sent it back another young man who proceeded to come to the front and tell me that I was wrong and I ordered it like that. I didn't want to cause a scene so I said I dont believe I did but if did it was a mistake and I'm sorry is there anything you can do. I didn't order habanero and untossed pools of sauce. The man at the register gave me a 5 dollar gift card and was very kind and apologized. Then I watched the gentlemen who argued with me fill several peoples order that had come in after me. It took him a half hour to fix my order. I personally believe he did it in spite as he clearly filled tons of orders before coming close to mine. I watched people coming and going for a half hour! This is not the first time I've had a problem here. I don't know what the issue is but hate having to confront people like that. I'm not ever returning to eat at a sheetz establishment because I don't want to have the wrong order and then be made to feel like I'm being a jerk for kindly asking for it to be rectified repeatedly. Its the last time for me. Im over it.

I placed an order at 12:16pm got my food after about 10 minutes but continued to wait for the specialty drink I ordered. After waiting a few more minutes I realized they had forgotten about my drink and we're filling all the other orders. I got in line and informed a cashier that I had not gotten my coffee I ordered. After a few minutes they made my drink FINALLY at 12:34. I feel it's unexceptable to wait 20 minutes for a coffee.

Hi, I am an ex with one of your employees. Not a big deal, however now when I walk in I am constantly being watched and talked about. This has happened two nights now and I no longer feel like a customer, but rather an outsider. I am hoping you can reprimand them for their unprofessional behavior as I plan to continue buying food at your store, however if this keeps up I'll be forced to take my business elsewhere. I have never harassed anyone or caused a scene, I don't even talk to my ex unless it's part of a transaction. I find this behavior not only to be unprofessional and immature but also intimidating.

on 1/18/2018 I was stuck in the car wash. The car washed stopped after rinsing off half of my car. The doors would not open and the car wash was stopped behind my car. I had to call and get help. Thank goodness I had a cell phone with me because the emergency box was frozen shut. The manager finally sent out a person to open a door and then I had to go through the car wash again to get it rinsed off. He was very nice and waited for my car to finish but the manager there said it had been acting up all day. I think they closed it after I was done. Probably should have closed it before that. I go there all the time to get sandwiches and for car washes. My address Brenda Rodland, 6800 Firman Rd, Erie Pa 16510

Last night around 11:00 11:30pm I noticed one of your fellow female employees eating cookies off your food preparation table in the food service area I find this very appalling, disgusting, and unprofessional and will think twice about eating there again! I hope this issue can be resolved because this is just not right at all and you should not be eating while making food for people.
1-17-18

Ive been buying your MTO feista wrap for years now and just recently i noticed its quality has dropped. The chicken is so dry and hard and it doesnt have enough sauce on it. I was willing to pay the higher price for it when the quality was better, but i will be discontinuing purchasing this item. i have spent on average $20 a week on just this alone in sheetz.

Order #3110102
The quesrito was missing items that I had added i.e.. Steak and the pulled pork was awful. As for the breakfast platter.. The single sausage patty was under cooked and sliced up.. I don't know why. This part of the order was missing ketchup and a 2oz cup of nacho cheese. Extras I paid for as well.
Please contact for previous order...

I went to the sheetz in Mercer pa today got money from the atm and bought tic tacs. My friend behind me tried to buy a six pack. The store employee said because we were together he had to see my Id. I had nothing to do with the beer. I'm also not drinking any of it. It wasn't my transaction. Because I didn't have my id they refused to sell him any alcohol. I'm 34 years old and he is 28. How is this a thing? What about people buying alcohol with children or young adults with them? This wasn't posted anywhere and we have never encountered it anywhere else ever. This is absolutely absurd! We will be purchasing our alcohol elsewhere from now on. And hopefully other people do too.

I just witnessed a cashier at sheetz in Asheboro NC on January 12 2018 6:15 PM tell an Hispanic man that his passport that was issued in the US was not proper form of ID . She also said that this is America and we don't accept Mexican ID. I could tell the young man was highly humiliated as the cashier walked alway from the register immediately after saying that. I find this highly inappropriate and a form of discrimination in my opinion and must be addressed.

Went in to the saint Mary's sheetz to buy cigarette rolling papers and didn't have my id so i was turned away which was understandable then i asked anouther employee after that when i was checkimg out with my ebt card if she could just please give me the price of the cheapest rolling papers and employee tammy was wispering behind me saying i needed my id which I already was told so I walked home in the rain to grab my I'd and walked back down to be and I only had change a assortment of quarters dimes and Pennies to purchase the rolling papers and was counting the change in front of the first cashier then Tammy who claimed to be the manager aproched the cashier and said my change was no good there when I questioned her politely about the matter she raised her voice at me and started saying I was already in there that day causing problems I'm assuming she was talking about the earlier occasion when I didn't have my Id I really don't know then I asked to speak with a manager that's when she claimed to be the manager and showed me her name tag which didn't have manager on it then she threatened to call the police on me so I left

The sheets is located in raleigh nc. Off of green rd. The cashier is beyond nasty and has 0 customer service skills. It is 7:45p. M on 01/10/2018. I was so angry I didn't even catch her name. But she obviously hates working for you all! She should be in the back scrubbing toilets at best! Y'all sure can pick em! I will not spend another cent at a sheets. Don't give a [censore] y'all are the last store standing! And thru all the shouting. The manager gave no cares. Lol continued to make the trash [censore] food. Smh

every time i'm in sheetz a certain employee stares at me nonstop. every time I turn around he seems to be there. this makes me very uncomfortable. I can't can't come into the area without feeling invasive. I don't know this man and he doesn't know me. he's much older than I am. i'm a minor. I don't know if he does this to anyone else but regardless it's not okay.

Hello. I just purchased a medium hot chocolate from the Sheetz on Bedford Rd in Cumberland, MD. I took a sip as soon as I left and it was completely watered down. It looked slightly watered down when I dispensed it, but it looked decent enough to drink without any change in the drink. I have never had this happen, and in fact I love Sheetz. However, I was very disappointed at this outcome. I would like my money back or another drink for free. Thank you.

1813 South Main Street, High Point NC ..This location is one of the nastiest Sheetz I have been to thus far...I pumped gas paid at the pump ..Looked at the trash jammed into the windshield cleaner box and was disgusted .There aren't any squeegees to clean the windshield...I went for a paper towel there were none in either of the Despencers around me..the ground was just as cluddered and nasty..I wanted a drink, but I knew better than to go in that place.. if the outside looks so bad. The inside has to be just as bad. So I opted out Of going in ...I will never return to that Sheetz Store...I will use the ones on the outskirts of town...They have always been clean and orderly...

so I usually love grabbing coffee from Sheetz every morning and i have done so for a while now it has been the same prize at our store in muncy pa 17756 every single day 4.50 for two Starbucks coffee's so I went to get two of them today and I gave the employee $10.50 so being that there is no sales tax on food items in pa the total price of the coffee has and should always be 4.50. Then I said please put the rest in gas expected to have $6 in gas on my pump but the employee who needed a calculator to figure out what 10.50 minus 4.50 is got it completely wrong an charged me 5.88 for my coffee and put 4.50 in gas the opposite of what it should have been. Now I usually wouldn't make a big deal over 1.50 but when I brought it up to your employee he just argued with me and said there was tax on the drinks that I have been buying every morning for a year and it was 4.50 every day! So I am very upset with my service and will never visit that Sheetz store again. I also asked for a receipt and he would not provide me with a copy.