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I would like to file a complain for not responding and giving status for this item with tracking # [protected].
I called several times in your customer service hotline since Monday and they only told me they will make a report to follow up. But until now no uldate on the status. My customer is veru frustrated because of delayed delivery and poor service of lbc.
Hello why I can't verify my account I can't view my items I have order my shopee but I can't open and download the app
I need to withdraw my funds in shopee wallet but they cant help me verify my account. I need the money for dialysis. This is emergency situation and my life is on the line. Shopee process sucks. They could not give prioritg to those in need. This is life and death situation and they pretend to care but they are not doing any action.
Sy nak pakai duit la...
The seller, seems like, does not speak native language which make it difficult for him/her to understand a simple request to refund the difference between the order items vs delivered items.
Refund was not processed and the customer assistance personnel is ignoring me.
Please help me
What's happening to Shopee? I ordered two products more than a week ago from LOCAL STORES in Metro Manila and still haven't received anything. No updates of movement of my parcels being shown to my app for many days now either. There are no available live agents either. I AM VERY DISAPPOINTED IN SHOPEE. JUST SHUT DOWN YOUR BUSINESS, F*** THEM!
Shopee has failed to pick up the refund item for the 3rd time...
1st pickup : 16th Feb
2nd pickup : 19th Feb
4th pickup : 24th Feb
All of these, no one pick it up. The service level is at an unacceptable level. Look at the screenshots for the evidence that shopee is really a poor service provider when it comes to return/refund.
barang belom sampai tapi shopee dh succesful bagi thu seller..seller kata x boleh refund kne pakai custermer servis
The rider assigned to deliver my parcel failed to deliver, due to volume of deliveries and out of his delivery area asper rider, arrogant behavior.
Order ID# 230313ADY1XRDG
Date Order: March 13, 2023
CX Name: Jhon Solis
Add: Blk 28 Lot 11 Ph4, Celina Plains, Pooc, Sta Rosa City, Laguna
I received twice notification regarding payment on dec. What has happend actually. 2nd notification received was the same amount of my spaylater bill
The remote control was sent and not working on receipt. I have spoken with Shopee but they refunded me 50% and I am stuck with a remote that doesn't work I consider that as theft!
The seller has agreed a full refund but Shopee are not communicating.
My phone cant login in shoppe it says, my device is banned due to violation of community rules that i am not aware of.
Ordered a plant pruner in april
the initial price was $31.95 but later reduced by shopee to $16.70
However there were two card deductions for the same item on 22nd April
$31.95 and $16.70
please advise
my email : siowsoo@yahoo.com
Mr Siow
Gusto ko lang e complaint yung Rider na palaging unsuccessful delivery ang orders ko kapag sya ang mah pick up ng Order ko sa Hub Center. Pwede nyo ba ito gawaan ng paraan dahil yung mga order kong iyon para sa Business
Rider Name: Ernesto Jr Parawan Torres
he accepted an overpayment p290.00 for my item, mistakenly given by my husband, my package is worth p213.00 only.i was not home june 10 2023.
date june 10 2023
roller shafy and ext rod p213
order id 230609vj0dkbc7
mrs. barrameda
[protected]
Countless times it delayed and didn;'t deliver and kept postponing over the years. I would personally boycott any seller using Ninjavan even today 13/6/2023 Ninjavan delayed my parcel 3rd attempt even blame the customer saying unavailable (nonsense! they never called or even delicer my tiny earphone to postbox, easy)
It is scheduled to be delivered at least today (30/6/2023) but my product does not move. Its last tracking was on 28/6. It stays where it is for a very long time. I need to leave my house by 2/7/2023 and the product i buy still does not arrive. I am truly disappointed with Shopee Xpress courier.
I cant log in my shoppe account. Every time I log in it always said this device was banned due to violation. I hope to resolved this issue.
Already request and asked live agent 2 times this parcel very urgent to use, they say will expedite the delivery but update my parcel after 3 days, service attitude and not efficient, shopee Xpress
hindi ko alam kung bakit bigla nalang na hindi ko maopen ang account ko at laging may lumalabas na device banned ako last month ko pa hindi magamit ang account ko
Purchased a Monitor.
Tracking no MY231153107185D
When i tracked the package it states
1. On 12/July - Attempted delivery at 5.20AM. (Ridiculous time)
2. 12/July-out for delivery at 9.13am. I was at home but no calls received on delivery or did anyone come by my house.
3. 13/July again out for delivery but till now 8pm no sign of delivery.
I have parcel that been lost two times, and my parcel that arrived at sorting facility on 25hb.07.2023 but did not delivery until now. They hold my parcel for 3days.
My COD has been disabled. I cannot order any single item. IT has been over a week. I have not rejected any order. In fact, I am a Platinum member.
Why may device has been banned even if i didn't do anything that can make may phone get banned by shopee app.Please help me to fix my problem.thank you
Been hacked and made a [censored] our of ...I want it stopped
Shoope saya tak boleh nak bukak kat hp tak tahu kenapa . Bukak kat google hp orang lain boleh tapi hp saya tak boleh tak tahu kenapa bila login keluar gambar ss yang saya bagi
My device banned from shopee for multiple accounts.
I can't order to shopee it says m04.. My account is just freshly made why I can't order? Please resolve my problem.. thanks in advance
I ordered a paper shredder from IKEA Store. I received the item last November 17 and it's broken. The seller said that it is possible that the item was damaged during the transportation.
Someone help meeeeee! How can I pay my Spaylater bill if my account is suspended?! I can't login my shopee account so what happen to ny Spaylater bill? How can pay back?!
When I pay using shoppe pay, they always response, for your security we cannot proceed your transaction, please try again later..
It's almost 2 days until now I can't use my balance at shoppe pay shoppe ano na