Speedway’s earns a 1.2-star rating from 599 reviews, showing that the majority of convenience store shoppers are dissatisfied with shopping experience.
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Charged twice for gas
Last Friday, Sept.29, 2023 went inside to pre-pay for $10 gas. Also, bought 2 P ure Leaf iced teas which brought my total to $15.58. When I went to pump the gas, the pump didn't work. Attendant came out and told me to use my card again. The total was $10.12. I expected my prepay inside the store to refund $10 since I wound up paying $10 at the pump. Thi...
Read full review of SpeedwayCustomer Service
The customer service at the Speedway located on Rawsonville, in Belleville MI, is poor. Today I went in the young lady had a very mean look on her face that didn't change, I felt very uncomfortable, she maintained this look presenting as if she didn't want to be at work, and very unapproachable, speaking with a low monotone voice with a blank stare.
This happened on 10/03/2023 at approximately 8:10 this morning.
Most of the employees have similar demeanors, just overall rude and there is another gas station located a few feet away on the same street.
Desired outcome: Someone provides them feedback on how this effects customers no longer coming to this location.
General appearance of building and available lunch option
Hi-I work by Speedway. Myself and many other of our employees have noticed a huge change in the general appearance of the store and grounds. It took months this Spring to get the parking lot repaired. There are still holes that need to be filled. The fence by the car wash was falling over. They just fixed this now. Inside it feels dirty and icky. There i...
Read full review of SpeedwaySpeedway employee fighting customer causing physical and mental injury
On September 26,2023 between 8:30pm and 9:00pm - I asked Speedway employee why she was hollowing and rude to my husband earlier in the day. After asking the employee what happened she immediately got confrontational with me – to say she will do it again. She started hollowing at me to the point that she got physical by grabbing my hand and fingers. I went...
Read full review of SpeedwayStore was open but employees saying it’s closed
I called this store 5 minutes prior to walking over and they said they closed at 11. When I arrived to the store the employees were outside smoking and said that the store was closed. When I told them I already called 5 minutes before, they said their systems are down. With the way they were outside, I could tell they just didn’t want their break to be...
Read full review of SpeedwayManager rudeness
The manager, old lady with glasses and red hair was super rude. I used my last 10 on gas to get to work and the pump didn’t work and she said nothing she can do and said 5$ was what she could do. Whole time she was talking super rude. My husband came in asking for an explanation and she snapped on him telling him to get out of the store, he is a black man...
Read full review of SpeedwayDark haired Clerk
Hello, I went to visit the location (New Alexandria, PA) of speedway this evening. As I entered the store there was a clerk sitting outside. She mumbled for me to throw my bags in the dumpster at the end of the building as she followed me in the store. I later went to purchase a drink and lottery tickets and unfortunately she waited on me. This woman seem...
Read full review of SpeedwayHarassment by one of your employees
I miss treated, called names, attacks verbally, and physically every single time I go into the N. Main St., in Concord speedway not only do I feel as though this person should be fired, but I feel I should probably press charges on her as well which I’m gonna do at the courthouse today and if she is not fired for her behaviors I will make sure you guys lose a hell of a lot of service. She’s called me a junkie a loser a piece of [censored]. In front of other customers she tries to make sure that I cry every time I leave I don’t deserve that it’s a humane and disrespectful and I don’t act disrespectful of any sort.
Desired outcome: I want her fired Her name is Kristina Keene
Every time I go into this one store I am her [censored]. I am called names. I miss treated and kicked out for nothing. I’ve never done anything violated any type of rule at the store. It’s just because the girl knows me from high school and a she literally is judging me from my past, calling me a junkie a loser she attacked me verbally, and physically one day came right after me her manager had to hold her back as she’s calling me names and I’m crying for no reason there’s no need for none of that, I’ve been sober for 2 1/2 years. I don’t come to Concord for this reason because people judge me for my past.
Disgusting women’s restroom
Speedway Store #0007403 411 Mount Zion Rd Florence, KY 41042 Stopped for gas and restroom break. Restroom had a layer of dirt and dust on and around the sink, multiple dark stains on floor around toilet. Inside toilet bowl appeared layered with brown and yellowed streaks. Corners of sink were brown and pink. Door had thick dark gray layers on door...
Read full review of SpeedwayTabasco vase pods over priced whats advertised
I live in Indianapolis Indiana the gas station Speedway I'm referring to is the 1 on 21st in Franklin the address is 8105 East 21th street or Franklin is cross street. Sit on both street. I come often to get my vuse pods generally the price rings up fine and I get a sale price when u scan my speedy card. But for seem reason last two times wrong up...
Read full review of SpeedwayStore manager, ex employee complaint
I was an employee in Waterford for a short time. I liked working there, started part time and moved rather quickly to an assistant but with out the responsibilities of a manager. When Dee came in, right away I had an issue with someone she had come cover some hours. She arranged things to help me feel comfortable and she didn't have to. But see Dee has a...
Read full review of SpeedwayA recent purchase
I was at the store #9168 located in gallipolis Ohio tonight. I used my cash app card to make the purchase. The amount that was due was $25.57. I only had $24 on the cash app card. I told the cashier that. He supposedly adjusted the balance. But then it still declined the purchase. So I paid in cash. But as looked on my cash app app. It showed speedway did...
Read full review of SpeedwayWorkers foul mouth/ rude
As I made my coffee I later learn the managers son who’s name is Ryan (big guy) had a very foul mouth. I overheard him bragging about doing what ever he wants because his moms the boss. Making bets that he’d pay one employee to hit another and he’d pay them $50. Inappropriately touching the lady’s in the store made me uncomfortable . He kept making these loud screeching noises that would scare everyone in the store. The amount of profanity was unbelievable but he didn’t care. The coffee area was filthy. It looks like black mold is growing on everything. I will not be returning to this store again if he’s going to be working, I also will be calling the health department regarding the amount of filth in the coffee area and I’m sure I saw mouse dropping disgusting.
Services
I came in to get a lottery ticket and there was someone in line that was talking a minute so I stepped away to grab a couple slushes. Come back another extended wait behind one customer but that’sok, done the best they could at the counter. Well reason I got the slushes was for change for the lottery machine which was then occupied by a bearded gentleman...
Read full review of SpeedwayCigarettes
Went to speedway on Broadview Rd zip 44109 to buy cigarettes yesterday Sept 5 2023. Big sign out front that states Any type of Marlboro area 5.64 with a purchase of two pks. Bought 2 Marlboro menthol 100 and was charged 18.23. When I questioned the cashier's they said the only ones at that price were the Marlboro blacks. I told them they said any type they...
Read full review of SpeedwayAlways out of stock!
I have been purchasing Redline drinks at speedway for years and all the sudden they are never in stock, it’s not just this brand either but all of there shelves are empty, dirty etc but they will have boxes everywhere unopened just seems like since 7 eleven took over it sucks! I hear employees say they drink them also so I can’t help and wonder if there being snatched up by the employees making them unavailable to customers!
Read full review of Speedwayparking
This is the only speedway store where the employees are allowed to park their cars while working right at the gas stations blocking the flow of traffic sometimes even two employees blocking two stations at the same time. The stores is at Alameda and Mccarthy in el paso texas. . I have complained a few times before but you do not do nothing.. What else you wante me to specify I have been very clear period
Desired outcome: the flow of traffic in both ways should be stablished in all gas stations
Manager behavior
Saturday, August 26, 2023 at 6:00pm, I entered the store to buy Coffee Mate when an employee was making a scene with another person. I made a comment about customers not wanting to hear that kind of commotion and the employee approached me yelling for me to get out. When I asked why, he threatened to call police. I immediately left and called the police...
Read full review of Speedwaydebit card overcharge
I was charged $126 for $50 in gas, and when I called customer service I was hung up on twice, then no one would answer my calls! I am IRATE! I have been a loyal Speedway customer for years, and was never told about a preauthorization charge! And customer service just hung up on me AGAIN! I will definitely get ahold of the Better Business Bureau ASAP!
Read full review of SpeedwayPumps, customer, service dirty dysfunctional card readers stores managers
I have been a Speedway customer ever since it was "Save Mart" &Super America "from the 70's&80's and up to Now.I have had our reward card since the award thing Started.But as of the last year "Speedways stores,Customer service&pay at the pump has All went to Hell in a Handbasket in ALL the Ashland Ky stores at Summit,Winchester ave,13th&Martin luther King...
Read full review of SpeedwaySpeedway Reviews 0
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Overview of Speedway complaint handling
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Speedway Contacts
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Speedway phone numbers+1 (800) 643-1948+1 (800) 643-1948Click up if you have successfully reached Speedway by calling +1 (800) 643-1948 phone number 0 0 users reported that they have successfully reached Speedway by calling +1 (800) 643-1948 phone number Click down if you have unsuccessfully reached Speedway by calling +1 (800) 643-1948 phone number 0 0 users reported that they have UNsuccessfully reached Speedway by calling +1 (800) 643-1948 phone numberGeneral+1 (800) 428-4016+1 (800) 428-4016Click up if you have successfully reached Speedway by calling +1 (800) 428-4016 phone number 0 0 users reported that they have successfully reached Speedway by calling +1 (800) 428-4016 phone number Click down if you have unsuccessfully reached Speedway by calling +1 (800) 428-4016 phone number 0 0 users reported that they have UNsuccessfully reached Speedway by calling +1 (800) 428-4016 phone numberCredit Card Account+1 (937) 864-3000+1 (937) 864-3000Click up if you have successfully reached Speedway by calling +1 (937) 864-3000 phone number 0 0 users reported that they have successfully reached Speedway by calling +1 (937) 864-3000 phone number Click down if you have unsuccessfully reached Speedway by calling +1 (937) 864-3000 phone number 0 0 users reported that they have UNsuccessfully reached Speedway by calling +1 (937) 864-3000 phone numberCustomer Service
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Speedway emailscustserv@speedway.com100%Confidence score: 100%Supportspeedwaycreditcard@speedway.com76%Confidence score: 76%
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Speedway address250 Beronia Dr., Springfield, Indiana, 45505, United States
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Speedway social media
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