Straight Talk Wireless review: Customer care tech service

For the past month, I'd been dealing with issues after issues with my phone. I've had with you for over 10 years. Yet, you changed policy about having numbers on the line. No warning or policy change went out. I double checked my email. You took my main number off my account associated with my email. Removed lines I had my nieces on. So I went through several personnel. The first mess up was Charmie #512718 who merged the account of my primary number with all the numbers I had on my account previously, but messed up where I could not log in and my accumulated rewards were not there. That was Monday, August 16, 2023 6:44 am PST. I had been calling everyday since then to make the right corrections and I had enough with these Care Techs who keep saying the same thing and have yet to solve the problem. Today, August 18 at 2:17 pm Trishia#511846 refused to send me to someone higher up keep saying the same troubleshooting mess and I explained done it, did it. No difference than the one I spoke to last night. She kept saying she is trained and when I did what she said and still could not login she still refused to send me to a higher up. I got made and cussed. She want to keep saying that she can help me when all she is saying is no different than previous people. Enough is Enough. I have had it with Straighttalk and don't care to have to deal with them. I will see to transferring my numbers to Verizon and closing out all lines with Straight Talk. I report you to the BBB, FCC and any other Complaint place if need to. Absolute worst customer service received ever. I've been with the wireless company 10+ years. You don't deserve another penny.