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Straight Talk Wireless

Straight Talk Wireless review: Device replacement

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3:20 pm EDT
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My device needed to be replaced so I contacted stright talk wireless. was informed that my device would be replaced and the insurance was active on my device. I was informed after they recived the old device. my new device would be shipped. I recived confromtion that stright talked recived the old device. that I would be reciveing a tracking number from ups the next day. three bussiness days later I still didnt recive a tracking number or my device. So I contact stright talk again. being told that the phone was shiped out the day before and yet again I would recive a tracking number the next day. five working days later I did not recive a tracking number or my phone. So I call back I then informed even tho I was told servel times my device had been shipped. it had not been. keeping in mind its been muti weeks I went without a phone waiting on it too arrive. the manager I spoke two informs me they would be willing to ship a a54 galaxy in replacement of the a53. Agreed the phone (a54) would be shiped out yesterday 9/25/2023 and would arriveing at my shipiping address 3 to 5 business' days. however I called back today9/26/2023 to confrom my device was shipped and I was informed that they have not shipped out my new device. I have lost my job over this and cant access many imporant accts because I have not had access to my phone number messages for weeks

Desired outcome: i want my device that i was told i would recive

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  1. Straight Talk Wireless Contacts

  2. Straight Talk Wireless phone numbers
    +1 (877) 430-2355
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  3. Straight Talk Wireless emails
  4. Straight Talk Wireless address
    9700 NW 112th Ave, Miami, Florida, 33178, United States
  5. Straight Talk Wireless social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 19, 2024
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Straight Talk Wireless Category
Straight Talk Wireless is ranked 13 among 139 companies in the Mobile and Cell Phones category