StyleWe’s earns a 3.7-star rating from 317 reviews, showing that the majority of fashion shoppers are satisfied with their purchases.
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Unauthorized item
Yesterday I received a pkg from return address
PO box 6368 Rosemead CA 91770. S pair of Xtra small pants, on the inside pkg is small label showing shipped 10/16/20, , I would never order a xsmall pair of pants, I havent worn Xtra small since I was around 8 years old. I am angry. I quit ordering stuff from China a long time ago. Have been ripped off so many times. I am researching my credit card statements to see if anything shows Stylewe ... I want a refund
Tracking # on pkg 9274890249338739373714
My name is Lesley Rockney
[protected]
[protected]@yahoo.com
PLEASE REPLY. I may have found charge on credit card by then
Thank You
The complaint has been investigated and resolved to the customer's satisfaction.
I received a pair of boots cheap ones size 6 maybe I wear 11! I did not order these! What can I do. There is no shipping papers no paper work at all!
This is the address
P.O. Box 6368
Rosemead, CA 91770
USA
THIS IS ALL I HAVE. SHOES DON'T EVEN SAY SIZE NO NOTHING
I can't tell you anything more because there just the boots no paper work nothing else. Just an address. I did not order them
The complaint has been investigated and resolved to the customer's satisfaction.
2 pairs of pants and a bra
Hi ordered two pairs of pants and one bra in September 2020 and received my order today a month later. These pants are absolutely horrible quality and look absolutely nothing like the picture where I purchased the items. I have no information about my order at all in an email form, or an invoice. I don't have much information at all which is my second problem. I need to return my items for a refund. I would rather not have to involve any legal action about this, so please tell me what I can do to get a refund and return my items. Thank you
The complaint has been investigated and resolved to the customer's satisfaction.
I can't find the order number. You should have enough numbers above.
Jabberin’ Jack Pumpkins
I ordered 3 Jammerin' Jack Halloween pumpkins that are supposed to talk and sing according to the ad. What I received was 3 extremely small pumpkins that do not sing/move and don't even look like what I ordered. I was supposed to receive 3 pumpkins. All different faces. One scary, silly and one funny pumpkin. These are all the same. I paid $67 dollars for these. I would NEVER have paid that much for these pumpkins that they sent me. Want a refund! Order #WBN19253
The complaint has been investigated and resolved to the customer's satisfaction.
1000 piece Jigsaw puzzle
I ordered a puzzle of musical notes also 1000 pieces but the puzzle I received was not musical notes, but instead a holloween theme .
Unordered merchandise arrived... I don't want to be charged
I thrived an unauthorized order for a horse print shirt. No paperwork was included. Googling revealed the source as StyleWe and similar concerns from others. I would like to get off their contact list and get this resolved!
I've already contacted you by email and attempted to several times by phone. The problem is that, as stated, the unordered package arrived without any paperwork... therefore no order number. All that was available was the information on the outside of the package, including the tracking information. I emailed you pictures of all of that already and was told without a n order number there was no solution!
Shield for covering face during pandemic
Saw an advertisement for these "shields" on facebook called "blocc".
I ordered 2 and paid thru paypal. Waited quite some time before I finally got the product. The shields were nothing like the product they were advertising on facebook. Cheap, cheap, cheap. They came haphazardly wrapped with nothing but a return label saying "p.O. Box 6368, rosemead, ca 91770". There is no name as to who this company is.
Beware!
I paid $32.00 for these "shields" and they aren't worth $2.00.
The complaint has been investigated and resolved to the customer's satisfaction.
The product I received in the mail I did not order.
I received two small blue bags that looks like they were made for child size folding chairs. I did not order them. I have no idea why anyone would send them to me. I did order two adult folding chaired I never received, but I can't be sure if it was from the company. Those item were paid for through PayPal. I haven't contacted PayPal about this matter yet. I feel that if this issue is not resolved I'll have to take another course of action. The order I made for the adult folding chaired was from an ad I saw on Facebook.
The adult folding chaired I ordered were in fact from the same company. I truly hope you can and will help me with this issue. Thank you so much.
The complaint has been investigated and resolved to the customer's satisfaction.
sleeves are too small
I need to return the dress since the sleeves are too small . The dress size was okay except for the sleeves.
The complaint has been investigated and resolved to the customer's satisfaction.
poor quality misleading advertising
Finally recieved my order. after 3 months see below
order reciept
StyleWe CS Team
2019-09-20 13:23:08 EST
How is the website still providing misleading clothing sales my jacket looks like something you buy at 5 and below. It was such poor quality.It was thin and cheap looking. This site is a diaster and very misleading. i want to see this site shut down.The pictures on website do not match the items sold. I want to know where the clothes on the website are actually sold. Those are very beautiful clothes. Nothing about this site is beautiful. Buyers beware stay away from this site do not waste your time and money.
The complaint has been investigated and resolved to the customer's satisfaction.
purchased 3 dresses
I have ordered from the past and always got products when promised. I ordered 3 dresses -none of which have been delivered. I was provided tracking numbers that do not exist! Emails stating the order has shipped and never arrived. What's more frustrating the most is not being able to speak with customer service. I used PayPal and requesting a refund. Never ordering from here again! Ever!
The complaint has been investigated and resolved to the customer's satisfaction.
bad quality of an order and request for me to pay return shipping to them
The coat is very inadequate quality It is not as described: collar unsteady and wobbly without stabilizer.It looks like it was worn before. Sleeves are without lining, front closing panels & lapels done without stiffening & reinforcement. It is not "solid" as said in the description and does not look as tailored and beautiful as appears on your description page. Hand attached snaps show bad stitching. The coat looks like a cheap, worn-out jacket from a flea market pile.
The seller refused to send a paid shipping label and demands that I pay return shipping which would be more than $16 and looks this is the punishment for me for their rubbish item that was sent to me in addition that I paid around $5 for initial shipping. I sent them 3 emails each asked to pay shipping return label and contained the same 7 pictures of that "coat" to show what I got but they insist that I have to pay to return it. They ignore the reason for my request.
Stylewe customer service does not pick-up the phone and it is not possible to discuss with them the problem: they reply with the same standard email for every my email and request that I will mail the package to them and pay for the shipping.
Stylewe has 2 options:
1. Send me a prepaid return label
2. I could pay and Style we refund me at once cost of my initial payment + every amount money paid for shipping
My Order Number is J2434044_
The complaint has been investigated and resolved to the customer's satisfaction.
I want to return something
I bought this beautiful blouse and it doesn't match the size that is recommended. I bought xl and the bust is about 6" off. I would certainly exchange it for a larger size but I no longer have the catalog I bought it from. Please advise me as to how to take care of this. There was not much information enclosed. I t is Sud-Order: NO.6233426. Color White. SKU: SH70CC5C. Shipped on 2019-09-24. Details For Order J2362137. BG-[protected]
Diane Campbell
[protected]@yahoo.com
Thank you
The complaint has been investigated and resolved to the customer's satisfaction.
takes too long to deliver product and no estimate on delivery
While I may like the clothes you are selling, I am extremely frustrated that it will take almost 2 months to get my order.I placed my order back on Sept 6 and am still waiting for the 2 out of 3 items that I ordered. I received an email saying the second items was shipped on Oct 6th and it is still in China being processed. What the heck? How can it be shipped if it is being processed at the facility? When the order is placed, if you know it is going to take more than couple of weeks to arrive, you need to let the customer know so they can make the decision whether to wait or cancel the order.
The complaint has been investigated and resolved to the customer's satisfaction.
dress never shipped
Dress not shipped, was a quick ship item, waited over a month, company always advised that they would get in touch with the designer, never told me what the designer had to say. I finally asked to cancel the item if I couldn't get a shipping date within two (2 days). The company did cancel but I asked them to reinstate the order because another occasion came up (I would need the dress for a later occasion), but they said no. Worst website to order from ever.
The complaint has been investigated and resolved to the customer's satisfaction.
customer service and quality
I initially purchased four dresses online, two of the same style in different sizes since this was the first time I was ordering and was not sure about their sizing. I returned two of the same dress as the dress itself was extremely cheap, thin and see through. The other dress I did keep one of them and returned the other. None of the dresses had been worn as there was an issue in processing the order, therefore they did not arrive on time for my out of state event.
I received an email that my dress was damaged, tags still on mind you, and they would not refund me anything! I did not relent and was finally offered a credit at 50% of my cost. After many emails, asking for a phone# and a manager, they finally relented to 100%credit. I accepted and responded on how I was to be issued the credit. Almost two years later I still have not received a response, a refund, or a credit. I decided to continue asking, what could it hurt, to my surprise I finally got a response. The response is now I get nothing. Not 50% credit, not 100% credit! What they did offer me was a 15% discount off a $200 order. I reiterated I never received the credit in the first place, they could check my account and we started going around and around again. I'm done and will be disputing with my credit card company, which is what I should have done out of the gate, as well as letting everyone know what a difficult time I had dealing with them. From the order, to the return, to the customer service.
The refund you are referring to is for two of the dresses that were returned. There is a third dress that I returned. The third dress, StyleWe said they would not refund but they would give me a credit and I have never received the refund OR credit.
Again, just so you understand, the PayPal refund that was issued for order 2K676896 on [protected]:17:46, was for two OTHER dresses, not the one I am still waiting for.
You continue to give the same answer, different person.
Hi Villicana Deborah,
2K676896
Sorry for all the inconvenience.
Since your order is over due .
We can not issue the refund for you.
If you run into any issues, feel free to contact us at any time.
Best Regards,
Ryan
The dress was returned to you already and that is when is was deemed defective: order #2K676896 from StyleWe
This seems to be a recurring issue with many, many customers.
I was offered a 100% CREDIT and have been waiting for the credit for over two years. Please advise your stance now as there is someone else emailing me directly. Between the two of you responding, we can get this resolved. ~dv
The complaint has been investigated and resolved to the customer's satisfaction.
will not refund me almost $500
I ordered seven dresses back in March 2019. It took forever for them to arrive, and I received them in multiple packages. Right off the bat I knew returns would be tricky because the 30 day clock to return the first shipment was almost up by the time I received the last one. The quality of every single dress was atrocious--laughable actually. Things looked completely differently than on the website, from color to style, and the items were either ridiculously big or small. It cost nearly $100 to ship them back to China, so I only wanted to do it once. Apart from having to ship the items back across the world at your own expense, StyleWe makes the process more difficult by requiring information be submitted for each item, and then emailing you the mailing label. This label was subsequently blocked by all of my computers as suspicious malware. Then, when I finally get everything out in the mail via USPS, which StyleWe insists you use, it never makes it to its destination. USPS does not let you track the packages outside of the country, so all I know is that it is in China but hasn't arrived at StyleWe. It has now been in transit for two months and I am out $500 (plus the cost of shipping).
StyleWe's business model is misleading at best and fraudulent at worse. They clearly have it set up so that they do NOT get returned items back. They even try to bribe you to keep them by offering you a small refund or a credit. They make their money by selling complete crap and then not refunding people who are acting in good faith and want to return the items for legitimate reasons.
I hope no one ever orders from this website as it is a scam. I don't have the luxury of just throwing away $500. This is is extremely upsetting.
The complaint has been investigated and resolved to the customer's satisfaction.
1 dress and 2 pant suits sets
Company could not ship within the stated " standard shipping delays"
so I cancelled my order immediately upon hearing this.
Company charges me 15% cancellation fee and keeps ignoring my messages and sending robot answers
It is like talking to a wall and not getting any responses.
I do not recommend this company and thinks it is such a shame as the items looks so good. Reading other customers complains I realize this is smoke and mirrors and a way to make money with cancellation fees and not honoring returns and refunds.
Such a shame
The complaint has been investigated and resolved to the customer's satisfaction.
stylewe
Trying to return merchandise is horrendous.
1) the sizing is off. A large fits a small.
2) you receive the package. It has return instructions which state you must submit
An email for a return label.
3) you submit an email for a return label and you get the same instructions to submit an email for a return label.
4) you can ask for a return label and you wait and wait and wait, an nothing comes.
5) you call and are told all their representatives are busy; leave your phone number and they will call back.
6) you sit by the phone for days waiting for a call that never comes.
Be very leary ordering from this company!
The complaint has been investigated and resolved to the customer's satisfaction.
two dresses
I been asking for an address to return the ogle rugs the send and after 2 weeks I still don't get anything from them.
This company Stylewe have a big advertising adds all over the web. The clothing they have on the pictures is not the one they send, the fit and the fabrics are very poor.The order # is [protected] and #5472628 was shipped on 03/16/20019
The complaint has been investigated and resolved to the customer's satisfaction.
StyleWe Reviews 0
About StyleWe
One of the key strengths of StyleWe is its carefully curated collection of clothing items. The company features a variety of fashion styles, ranging from casual wear to formal attire, catering to a wide range of tastes and preferences. Customers appreciate the vast assortment of designs available, allowing them to find pieces that express their individuality and personal style.
StyleWe has gained recognition for its focus on independent fashion designers. The platform collaborates with emerging and talented designers, showcasing their creations and providing them with a platform to reach a broader audience. This commitment to supporting independent designers sets StyleWe apart and contributes to the company's reputation for offering exclusive and unique fashion choices.
Customers have expressed satisfaction with the quality of the clothing and accessories offered by StyleWe. The company emphasizes the use of premium materials and pays attention to the craftsmanship of each item. Reviewers often highlight the durability and attention to detail in the products received, ensuring a long-lasting and enjoyable wearing experience.
Furthermore, StyleWe has been praised for its user-friendly website interface and intuitive navigation. The platform allows customers to easily browse through categories, apply filters, and find their desired items effortlessly. The streamlined shopping experience enhances customer satisfaction and makes the overall process enjoyable.
While StyleWe has predominantly received positive reviews, it is important to acknowledge that there have been occasional complaints. Some customers have reported issues with sizing discrepancies and challenges in the return or exchange process. However, these instances should be considered in the context of the overall positive feedback received by the company.
In summary, StyleWe is a reputable online fashion retailer that offers a wide selection of trendy clothing and accessories. The company's focus on independent designers, commitment to quality, and user-friendly interface have garnered positive reviews from customers. While there have been some isolated complaints, the majority of feedback for StyleWe emphasizes the diverse and unique fashion choices, quality craftsmanship, and enjoyable shopping experience provided by the brand.
### How to File a Complaint Against StyleWe on ComplaintsBoard.com
1. Log in or Create an Account:
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2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue you have with StyleWe in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with StyleWe. Include key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, etc.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
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8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
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Follow these steps to effectively file a complaint against StyleWe on ComplaintsBoard.com. Your feedback can help others make informed decisions.
Yes, StyleWe is a legitimate online clothing store that offers unique and fashionable clothing from independent designers.
No, StyleWe is not a scam. The company is a legitimate online clothing store that has been in business since 2015.
Yes, you can trust StyleWe. The company has a good reputation and has received positive reviews from customers.
StyleWe allows customers to browse and purchase clothing from independent designers. The company also offers a mobile app for easy shopping on-the-go.
StyleWe provides customer support through email, live chat, and a toll-free phone number. The company's customer service is generally considered to be good.
No, there are no hidden fees when purchasing from StyleWe. The company is upfront about its pricing and fees.
StyleWe guarantees the authenticity of all clothing purchased through its website. The company also provides a refund policy for any issues with purchases.
Like any company, StyleWe has received some complaints from customers. However, the company has a good track record and has resolved most complaints satisfactorily.
StyleWe is an independent online clothing store and is not affiliated with any other companies.
You can determine if StyleWe is the right clothing store for you by researching the company, reading customer reviews, and comparing its prices and selection to those of other clothing stores.
Yes, StyleWe offers a variety of clothing styles and sizes from independent designers.
Yes, StyleWe offers international shipping to many countries around the world.
Yes, customers can return or exchange items purchased from StyleWe within 30 days of delivery.
No, StyleWe only offers clothing sales.
StyleWe provides customer support through email, live chat, and a toll-free phone number.
Yes, StyleWe offers promotions and discounts to customers through its website and email newsletter.
Yes, StyleWe has a mobile app that allows customers to easily browse and purchase clothing on-the-go.
No, StyleWe does not offer a loyalty program.
StyleWe makes money by earning a commission from the independent designers whose clothing is featured on the website. The company does not charge customers for its services, but rather earns a portion of the sale made through its website.
Yes, StyleWe offers plus-size clothing options from independent designers.
Overview of StyleWe complaint handling
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StyleWe Contacts
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StyleWe phone numbers+1 (877) 277-7209+1 (877) 277-7209Click up if you have successfully reached StyleWe by calling +1 (877) 277-7209 phone number 11 11 users reported that they have successfully reached StyleWe by calling +1 (877) 277-7209 phone number Click down if you have unsuccessfully reached StyleWe by calling +1 (877) 277-7209 phone number 10 10 users reported that they have UNsuccessfully reached StyleWe by calling +1 (877) 277-7209 phone number
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StyleWe emailsservices@stylewe.com100%Confidence score: 100%Supportlaihaili@chicv.com100%Confidence score: 100%Supportservice@stylewe.com93%Confidence score: 93%supportaff@stylewe.com86%Confidence score: 86%designer@stylewe.com79%Confidence score: 79%
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StyleWe addressFeilihuating 1-1-301, Beijing, 100096, China
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StyleWe social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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