CB Car Dealers Suzuki Failure to deliver my vehicle on time.

Suzuki review: Failure to deliver my vehicle on time.

Maher A Hadi of Jizan, SA

Jan 28, 2024 5:08 am EST

Featured review

I would like to complain about the Suzuki Saudia Arabia. I purchased the car and paid for it and insured it on 3rd January, however up until this date I did not receive the car. I am 61 year old and this is not the first time I purchase a new car however this is the first time I deal with a dealer that never delivered what they promised. I am wondering if this is a normal Suzuki practice during purchasing the car, this make me wonder on the quality and way the dealer will reacts should anything happens during the maintenance period.

I therefore kindly request to be reimbursed my money full within the next 7 days, otherwise I should file a law suit against the Suzuki dear for holding my car.

This is the first time I purchase a Suzuki. I have been reading most reviews comments about the car it self and I nothing deterred me from purchasing My first Jimny, However, the way the dealer has treated me since I called and paid for my first Jimny has made me change my mind.

this is how it started. I called the main dealer and inquired about the availability of Jimny 5 Door and initially they said they have red, a white and a gray so I chose the gray. They called me back and said the gray and the red was sold and the only one that was available was the white so I said ok. the white. And they asked for the money on the 23 December and I sent them the money on 26 December. I was promised the deliver withing 4 days however as of today it has been more than one month and I did not receive my car.

The dealer requested from me to sign the receipt of the car prior to before they send it to my final location in Jizan, KSA.

I made 2 complaints with the customer service and nothing happend.

please give me my money back.

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Chile

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Suzuki emails

webmaster@suzuki.com

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Support

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300, Takatsuka-cho, Minami-ku, Hamamatsu City, 432-8611, Japan

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Nov 19, 2024