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TapJoy

TapJoy review: not honoring commitment 137

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9:17 am EDT
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Tapjoy is a company hates associated with video games. They offer you ways to earn cash and things to use during a game. They offer the currency I'd you buy things through a website or sign up for offers. I got 2 offers. One for hair products the other for Hulu streaming video. Tapjoy never gave me the credit or won't respond to my emails showing proof of purchase. They are a scam

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The complaint has been investigated and resolved to the customer’s satisfaction.

137 comments
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Mohd Edry
US
Nov 05, 2018 4:29 am EST

I didn't get any coins after finishing the offers given. The offers that I have completed were Goddess: Primal Chaos, the Fortune Quest offer download and run it, and also the Clash Clan offer. All the games were downloaded and run, but when I go to Avakim, my coins didn't increase and the offers are gone.

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Carolyn Williamson
US
Nov 05, 2018 7:05 am EST

I took the acne medicine survey the soda survey coke and Pepsi and I have nothing got my avicoins I been waiting for days please give me all my avicoins now please it's over 20, 000

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Christopher Belford
US
Nov 05, 2018 2:40 pm EST

I took a few days to complete the mobile strike lvl to hq 10 offer for the kill shot bravo gold, and I neither received to 1600 gold or the 25% additional gold offer when I began.

I'm not entirely familiar with how tap joy goes about awarding these rewards or if this is just an "oops" but I think this should be clear ahead of time. I spent hours

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Zack Dixon
US
Nov 05, 2018 3:18 pm EST

Just informing you that the Sing application offer, needs to be removed from the "Free Offers" wall within your game vHack. You can no-longer sign up for 1 free week of VIP. I can provide a screenshot of said VIP offers on the Sing application. Thank you very much, and have a wonderful day.

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CodieneInMyCup616
US
Nov 05, 2018 6:28 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I went to free gold on shadowgun and one of the offers I chose was download game if war and get to stronghold 10 which I did but never did I receive my gold. I summited a missing gold report and they emailed me back saying I received the gold which I haven't. This is very disappointing. Don't tell me something and not following through with it.

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Wale Austine Odeleye
US
Nov 11, 2018 1:17 pm EST

I completed tasks on Avakin and only got the little coins for the smaller tasks you have refused to pay my coins for the bigger task I accomplished why is not fair. my user name Wale Odel. We can't buy coins from Nigeria the tapjoy task are all we have now you are cheating us.

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Uka
US
Nov 11, 2018 8:19 pm EST

I suppose to earn more than 11000 diamond for buying Disney movie club membership but I didn't get my diamonds and it didn't show up my forum that you send to tap joy.

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Rebeccah Cuell
US
Nov 11, 2018 11:33 pm EST

Multiple instances of failure to provide reward even when evidence supplied of completed offer. Now very much of the opinion that this is a SCAM. Beware of tapjoy premium currency rewards, there's only about a 25% chance you will get what you jump through hoops for.

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Cmmajor
US
Nov 12, 2018 10:27 am EST

This app is such a scam. They basically scam users out of their personal information with promises of rewards for the games they play. They don't pay out the rewards and they pass your personal info along to annoying telemarketers who call you all day. They are basically stealing money from advertisers and wasting the time of consumers.

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Mylinda Booth
US
Nov 12, 2018 3:35 pm EST

I am missing 480 coins from levelling up my stronghold to 10 via game of war sent a number of emails still no answer nor matter resolved.

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83lonnie
US
Nov 12, 2018 5:21 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have completed numerous offers with tapjoy and never got anything I sent screenshots in emails but only get ignored. Tapjoy should be shut down and bankrupt!

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Furstzurakus
US
Nov 13, 2018 1:55 am EST

I havent received my gold in game on Kill Shot Bravo . I submitted a ticket and provided the order invoice in email. I have had no response nor any to my 2 follow up emails at this time.

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Herman The Tosser
US
Nov 13, 2018 4:21 am EST

Completed an offer in November for coins in Topps Kick.

Did not receive the coins, so submitted a case.

Has been over 2 months and they are just ignoring my emails.

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Inamkhan
US
Nov 13, 2018 10:39 pm EST

I am playing castle clash rise of beasts and I want free gems but there is only one offer please get some more offers

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Scammedbutfighting
US
Nov 13, 2018 11:57 pm EST

I have never got the more than 7000 diamonds for covet that I was suppose to get by buying on la redoute for black friday. I'm very upset because I know i've been scammed. They sent me this message "we have marked your case as solved because we haven't heard from you in at least 72 hours. " but i'm the one who had never heard from them. Pure scam!

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SaadSpence
US
Nov 14, 2018 1:16 am EST

I completed offers in full were to purchase 2 free puzzle books from highlights (worth 652 gold) and I downloaded the app game of war and upgraded the stronghold to level 5 (worth 1056 gold). I didn't receive any gold

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Nikius
AR
Nov 19, 2018 4:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

No me dieron mis avacoins! Y ya he completado la oferta

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  1. TapJoy Contacts

  2. TapJoy phone numbers
    +1 (415) 766-6900
    +1 (415) 766-6900
    Click up if you have successfully reached TapJoy by calling +1 (415) 766-6900 phone number 0 0 users reported that they have successfully reached TapJoy by calling +1 (415) 766-6900 phone number Click down if you have unsuccessfully reached TapJoy by calling +1 (415) 766-6900 phone number 0 0 users reported that they have UNsuccessfully reached TapJoy by calling +1 (415) 766-6900 phone number
    +1 (415) 766-6905
    +1 (415) 766-6905
    Click up if you have successfully reached TapJoy by calling +1 (415) 766-6905 phone number 2 2 users reported that they have successfully reached TapJoy by calling +1 (415) 766-6905 phone number Click down if you have unsuccessfully reached TapJoy by calling +1 (415) 766-6905 phone number 17 17 users reported that they have UNsuccessfully reached TapJoy by calling +1 (415) 766-6905 phone number
  3. TapJoy address
    111 Sutter St., 12th Floor, San Francisco, California, 94104, United States
  4. TapJoy social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
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