Target
Reviews and Complaints

I am a store manager in retail so it's a shame when I want to shop as a customer and receive such poor service. I paid off my red card in September of last year with the balance that they said I owed. Here it is almost a full year later and I just get a statement for $13. I called to find out how to get this resolved and the person I speak with is so incredibly rude and smart [censor] apologizing to me that I just don't want to pay my bill. I was really frustrated and let him know how poor the customer service was but that I would call back on Friday to pay the balance if he thought I should owe it and he then said "well you can definitely do that" then hung up on me. I don't remember the last time I put in a customer complaint I guess it's our only recourse 🙁

7/18/17
Just to let you know it has been 3 times I visited the Elgin, il store off Randall Road where a heavy set woman working there speaks extremely loud and in Spanish while speaking with other employees. So I told Damien the Manager that day that why she is so loud and feel offended as how do I know she's not talking about me.
His response was I can't tell employees not to speak Spanish as this is a bilingual store. I told him I will never return to that store as it is simple to tell employees speak more softly around customers. Another lady there shopping said the same.
I spend thousands of dollars there yearly as he seemed to not care and defended the loud employee. They are not the buying customer I am.
I will shop at Wal-Mart as they are much friendlier, respectful and more professional people working there. Glad u have management that cares about sales.

On 7/15/2017 05:25pm
Rec#[protected]-5723-6
Vcd#[protected]
I bought 2 items from Target. As the cashier began to scan my items, I greeted her with a "hello" and she replied by humming. I know she heard me because she looked at me as she hummed. She told me my total and I swiped my card. I requested a cash back of $30. When she opened her register she pulled out a 20 dollar bill and two 1 dollar bills, then proceeded to give me $8 dollars in quarters. I told her that I would rather not have that much change in quarters. She said with a very rude attitude "Well that's all I have". I told her "I understand that ma'am, but if you call your manager he/she can give you change for your drawer, that way you're not giving a customer all those quarters". She rolled her eyes, turned her light off, and called over someone by the name of Andres. She said " here Andres (handing him the money) I need change quick." He came back with plenty of change for her drawer and she handed me a $20 and $10 dollar bill. I told her thank you and she replied with humming again. She is a Caucasian older lady, heavy built that looks to be in her late 60s. Coming from someone who was a cashier for 6 years, I felt she showed a lot of attitude, lacked customer service, and was unfriendly.

I wanted to return a product I bought on January 7th of 2017 because the product is not working. The associate at target said I couldn't return it because it was over the 90 day period. The supervisor even told me the same thing, but I didn't like the way she approached me. Her body language said it all. This target has very bad service at the customer service area. This target is located in Los Angeles, in La Cienega Blvd, and this incident happened on July 16th, 2017. Not only they didn't solve my issue of a product that doesn't work and at the same time have to deal with rude people. The only thing I asked for is if I can get my money back for a product that doesn't work. Target needs to change it's return policy because it's not fair that I have spend thousands of dollars in this retail store and they can't solve this issue. Target prefers to lose a customer than return an item. I am very upset with this store and with the help I didn't received from corporate when I called regarding this issue. It's not my fault that Target sells items that are not going to work after 90 days. Plus, I bought it with my Target card, there's a lot of business I've made with Target in the past. My name is [removed] and I would like this issue to get solved. My email [removed]

So today I went shopping like the usual. Then my mother asked me if I could buy her and myself a cold drink. So I went and bought both of us two naked juice. We didn't read the expireation date thinking that the workers here are hard working and they will never leave expired stuff. We figured the drinks tasted funny. And we realized after we drank them. Now my mother is really really sick. I just want to make a complaint for the workers in target to start taking their jobs much serious. Thank you

On 14JUL17 we purchased items using the Target Red Card from the Target located at 12200 Blue Valley Pkwy, Overland Park, KS 66213 with the store general manager Courtney. Our card wouldn't run through and we thought it was the issue the store told us they had a few days prior. We tried to explain this to Mrs. Sharon Caldwell, the front lane supervisor and she said very loudly, "No, you're probably over your limit." I then ask to speak with a manager because Mrs. Sharon Caldwell was not listening to us. She said that she was the manager and continued to tell us we must be over the limit. I asked to speak to a different manager and she said she would suspend the transaction and try it at a different machine and that sometimes that is the issue. At this point I was very frustrated because why wouldn't you try that in the first place, instead of yelling that we were over the limit? I said I would like to speak to a different manager, since she continued to be rude. The store manager walked up and he introduced himself as the manager. During the point that we were explaining what was happening Mrs. Sharon Caldwell had then started interjecting into our conversation so I asked her to please leave. She scoffed at me then said as she was walking away she said loudly to another Target cashier that was going to take my picture. She went and retrieved her cell phone where I then turned around and told her if she took my picture or published anything online I was not giving her my consent and will take legal action against her. Speaking with the manager at Target I found out that Mrs. Sharon Caldwell is not a manager at the store, she is a front lanes supervisor. This was incredible inappropriate for any employee from any company to lie about their title when an customer is asking to speak with a manager and for them to retrieve their camera to take a picture of a customer.

Mrs. Sharon Caldwell had no reason as an employee of Target Corporation to go retrieve her electronic device and take a customers picture. I have no idea why she would want to take or posses a picture of myself, however I can only think that it was for intimidation. Having said that, I feel uncomfortable as a customer of Target Corporation with someone who would lie about his or her title as manager and be willing to take a picture of a customer having access to my personal information. I found my experience to be absolutely abhorrent and would like for Mrs. Sharon Caldwell to be removed from her supervisory role at the store. Anyone who would represent a company the way that Mrs. Sharon Caldwell did should not be in a position to train or supervise other employees nor should they have access to customer’s personal information. This was a clear violation of personal privacy and should be acknowledged by Target Corporation.

When first walking into the store, I began to walk into the kitchen area when I saw there was a long line and all of the kitchen workers were sitting down at different tables not servicing the people in line. I decided to instead go to the kitchen after I finished mu shopping. When I returned to the kitchen to purchase popcorn I was informed that they had run out of popcorn even though it was only 4 in the afternoon. I was very disappointed with Tatget and their kitchen area.

So I don't know why target makes it pretty much impossible to make a URL link to continue to do my registry. It won't let u continue without it and nothing I seem to put is valid for your website. It should not be that hard and I am not going to be making a registry with target. Also now saying that my complaint is too short how ridiculous is this website! And now I have to sign up to process this dam complaint ! Everything is way to complicated on here. Very stressful and annoying I will be writing a bad review.

Contains milk and soy! Which my baby is very allergic too. Nothing in or on the packaging/bottle states that it contains milk or soy. You have to contact target and wait for them to respond in order to find out the actual ingredients. So thanks the the months of bloody, mucuousy poop and a screaming baby in pain - while I beat myself up thinking I was eating something wrong.

I went to two different targets today on July 12, 2017 to register for my upcoming baby shower. First, i went to the target on Redondo beach, Gardena California. The girl on duty at customer service at around 8pm was very rude and unhelpful! I asked her where to go to register for a baby shower and she told me to use the tablets they had available. I went to the tablets only to find out the only two they had don't work. I let her know they weren't working and she said to just register on my phone. When i started creating my registry list i asked her for help and she told me just to follow the directions blowing me off. When i asked her about the registry gift bag she just said, "oh were out!"
I decided to not argue about it and just drove to another target that would help me. I next went to the target on Hawthorne 120th street which also did not have working tablets! To add the cherry to the top they also didn't have the welcome gift bags! Im very disappointed that i drove to two different targets that were not helpful and did not have working tablets or the welcome gift bag! If i wanted to register from my phone i would have done so, i went for the experience that i would get To look at the baby stuff and receive a welcome gift bag! I have 100 plus guest that will be attending my shower that will buy my babies stuff at target which is more business for your company but yet your trained employees were rude, your tablets didn't work and you have no welcome gift bags! If my business at your company is not appreciated i will just take my money and my 100 plus guest that will be buying my shower stuff else where, where i will get Better customer care and help! Very disappointed with your business!

There are bugs crawling up the wall today inside Starbucks. My pizza smelled like throw up and industrial cleaner from Food Avenue. The health department should be called immediately!

I expect better from a Target, especially in Waynesboro. How does the store manager not see this? It's right up front! This is getting to be far to common at this store!

A month ago there were ants crawling from the counter to a window some 10 feet away. I watched the Barista clean it up, and the ants come back. A manager came over (beard guy), and asked Starbucks to clean it up. He didn't call an exterminator, just insisted the Barista (Allie?) was at fault.

The Store Manager, Allen, was approached and the Barista today was blown off. This happened in front of me, very discretely. The flies are getting horrible as well.

Please fix, as soon as humanly possible.

I'm so disappointed with your service! A few weeks ago I bought some sandals and went to the store to pick them up. Those sandals were Suppose to be a gift for someone that is not in the United States. I bought the size 6 and today, the person called me telling me the sandals that I sent it to her, were size 7.5
This situation makes me really mad and disappointed with your horrible service. Giving something to a costumer without verifying if it's in good conditions and if it's the right product it's so unprofessional .

I was at the Fairview Park, OH Target store tonight and this cashier, Marilyn, on register 13 was one of the worst cashiers I've encountered. She had an issue with one customer and was a bit argumentative with her. Finally it got resolved and I thought the line would get moving... I was wrong. It took well over 20 mins for me to get through the line with 2 people in front of me. This was due to the fact the Marilyn was having a full on conversation with each customer as she barely paid any attention to doing her job. She had absolutely no regard for the other customers in line. Very irritating and unpleasant experience. This is not the kind of job that you you should be carrying on long conversation with people, unless your a good multitasker, which she was not.

I am going thru financial hardship and last year I was able to set up a plan but wasn't informed it was only good for a year. Well, the hardship is still ongoing and when I called to try to get on another payment set up so that I could continue to make on time payments I was told i was ineligible for any help, but no one will tell me what makes me ineligible. So target would rather not get the money instead of helping someone out so that they could afford their payments and not get further and further behind ruining their credit. It doesn't make me want to shop at target ever again. I want to know what is target going to do to fix the flaw in their system and make it so people who can't afford the minimum payments are able to get on a plan that they can afford. You should actually talk to Synchrony Bank because they are more helpful and work with their consumers to get plans that they can afford, there are no hoops you have to jump thru. Also, when some calls and wants to speak with a supervisor there should always be one available. If the call center is open there should NEVER be a time when one isn't available and a customer should NEVER be told the they will have to wait 24 to 48 hours to talk to one. That is unexceptable and disgraceful.

Misty and another lady were helping some check out. We got in line and waited for about 3 mins. When the lady in front of was done we moved forward. Misty looked at is and said sorry i can't help you. Not a word before by her or the other lady when we first got in line. YES, they both looked at us and acknowledged us. I said no you will help me, the other lady said ya help them. Not sure if she was in training, but her customer service and people skills need some work.

Marlene with the optical department at the Jacksonville, FL Southside BLVD location was extremely rude. I purchased two pair of glasses for my children and Marlene did not ask if I had insurance, nor did she provide me with a list of lens options. Perhaps because am a yoyoung hispanic women with small children she assumed I must be a single mother on welfare. The associate made was non-engaging, uninformative and lacked customer service skills. This will definitely be the last time I purchase anything from your store. Worse experince ever!

Life has been hell lately. I have health issues that prevent normal fertility my Husband and I have been trying to conceive for over 2 years and we bought the target test and got 3 positive test we had never been son excited. To find out from the Dr I in fact was not pregnant.. Extremly depressed and heart broken... I foresee a law suit in the near future! No one should ever have to go through such a terrible situation. My heart aches and I am beyond depressed :(

I am receiving coupons as Diane Seder, 2474 Avignon Circle, Santa Rosa, CA 95403. My correct address is 4622 E Don Jose Dr, Tucson, AZ 85718. Please confirm change to [protected]@aol.com. Thank you. If I need to send request somewhere else, please let me know. I couldn't find a category that allowed me to make this request. The code on coupons is F2R4C-0003854.

I went to my local target in Harper Woods, Michigan and the cashier gave me the wrong amount of change. I then let her know and she didn't give me the rest of my money. I will take my business somewhere else from now on. I feel as if some of target's employees need to be evaluated this has happened more than once on multiple occasions. Make your service better!

It was a very rainy day Saturday July 1, 2017 and we had been waiting at the store for over a hour and we saw a car that had been on the sidewalk parked for over a hour . We decide after multiple employees leaving and coming in not saying anything to said car and many other cars doing the same thing, plus the fact that no one was helping people out, to move our car into the sidewalk to pick up our children as well as the hefty load of grocery. But one of your employees very rudely told us we could not do this. She wasn't very nice about this and didn't explain. Me as a mother believe that there should be a sign and in cases of rainy sistuations there should be assistance by employees or police to control traffic and manage such sistuations. I'm very upset with how this is sistuations was handle. Please fix this. Thank you