Telebrands review: Cost Inflation 63

Going through my bank statement found a charge of $39.98, external debit withdrawl. I did not order anything. Dated 7/19/2013 Only identifying information was a phone number of TELE800-777-4034 on the bank statement. I called and they wouldn't give me the address of the home office for the company. I suspect "Telebrands" take payments for other companies. I spoke with a "Vernon" who said there were no managers as they had all gone home, I put in a request for a manger to call me 8/8/13. We will see. "Vernon" said he was not able to refund my money.

IF you read before you click submit all the info is right there multiple times! While you may not agree with the pricing they give you exactly what they say they will AND if you LISTEN to the TV advertisement it tells you "just pay SEPERATE" shipping and handling. The lesson here is listen and read before you pay!

By the way I do have this product, I bought it at Bed, Bath and Beyond and I absolutely love it! I'm getting more to give as gifts! It's well made and holds up well and I do use it a lot!

I visited the pasta boat site put in my info then when the amount came up i was shocked at the amount so i canceled the order thinking it was done i reciieved no email stating that a delivery was imminent until the day it arrived i got 6 pasta boats was charged 70 dollars why would anyone order 6 pasta boats now i have to send it all back this site is a ripoff if your smart you won't even go to the site. when you can get them in the store for 999 i hope no one else gets ripped off. after calling my credit card was given a costomer service number that doesnt work so everyone be careful

About a year ago I bought the Orgreenic fry pan. I am very dissatisfied with it. It doesn't live up to it's claims, basically it is a piece of junk. not only does food stick to it but when you try to remove it, it gets scratches on the surface. The bottom which is green in color changes in the middle to white after exposure to heat from the flames. Telebrands Corp. expect you to pay $7.99 for shipping back to them to get the pan either repaired or replaced with the same pan. You have to use oil. The makers of Orgreenic are frauds. They offer you a replacement if for any reason the pan becomes damaged, If the pan is so indestructible why would you need a replacement? That should have been my first clue. This pan is a lemon. As they say if it sounds too good to be true it usually is.

I ordered the pedipaws in September, the money (37.98)was deducted from my bank account on [protected], I was suppose to get the product anywhere from 10-03 & 10- 14 of 2008, well it never got here .I called the company and was told they would expedite one out immediately and I would be getting it within a week. well that one never came either. so I called November 11, 2008 to ask for a refund and still no refund, on November 22, 2008 .so they kept the product and my money!

I order 2 shed pals for 10.00 + shipping. Lady on phone got me confused ordered 2 more shed pals @ Everyday saving got free shipping could cancel at any time. bill came it was for 74.95. my wife cancelled Everyday saving. She then called Telebrands got order changed to 2 shed pals 23.98. I got bank statement and they billed me 74.95 on2/6 @ again on2/21 . got the 2 shed pals can't get my 149.90 back they just give me the run around.

TRIED NUMEROUS TIMES TO CONTACT CUSTOMER SERVICE ABOUT ORDER DONE ON THE COMPUTER TO CHECK STATUS OF MY ORDER. TRIED TO CHECK ON LINE TO BE TOLD ORDER WAS BEING PROCESSED BUT NOTHING IS SHOWING UP ON MY BANK STATEMENT

If you've been hit with unapproved charges from this misleading co (As I was billed ~$40 while I wanted only one piece of shoe-Under (crappy IMO) please do yourself and others a favor an file a complaint with BBB bureau

www.bbb.org

What a Scam - I also ordered the boxes for shoes under the bed, I was supposed to pay $20.00 ended up they charged me $64.00 and when I call the company I get a recording that they are to busy to take the call, and to call back on another day, another day becomes another day and so on. Impossible to talk to any one. As to date I have not received what I ordered and do not know what else they are sending me for $64.00. This is the most discusting situation I have ever experienced. I have learned to never order another thing advertized on TV.

Shoes Under Space Saving Shoe Organizer is not sturdy and does not slide easily under the bed. The compartments are unattached and do not isolate shoes. The pictures on television and on the box are deceptive.
The product is flimsy. It is almost like shoes are placed in a plastic bag and pushed under the bed. Thumbs down on this product.

AFTER you provide credit card info, AFTER you are "informed" the cost of the product is $10 plus a Shipping/Handling charge of $6.99, you are presented with a purchase description showing a PROCESSING FEE (in addition to the shipping/handling fee) of $6.99! This brings the cost of the product to a total of 23.98! You are NOT given any opportunity to cancel the order or to question the additional charge.

I had ordered a product (Air lounge - booking number 1955076) from Telebrands in the second week of October post which on my enquiry with the customer care center I was told the product was despatched on the 21st of October as a registered post and would be delivered to the post office in Gurgaon (Nowhere during the advertisement on television do they clearly mention that the customer will have to collect the package from the post office, the ad seems to cleverly hide this fact with customer thinking the product will be delivered home.)
 
Inspite of it being 2 weeks there has been no intimation letter received, repeated visits to the post office's in Gurgaon have not yielded any results and any further calls to the call center also does not provide any help as they keep parroting the same reply that i would receive an intimation shortly. Neither are they able to confirm the exact postal address they have despatched the product too. I am completely befuddled at the lack of information or support available at their call center especially for a company whose model is based on delivery.
 
It is impossible that the product would have taken more than 2 weeks to reach Gurgaon from Mumbai and i feel completely helpless and cheated at the moment.
 
 
Regds
Jayan

The company who makes Pasta Boat charged my card without my permission and then when I called to have them fix it they said they would give me a $5 refund. When I said no, they increased it to $6. They continued to transfer me 3 times and each individual went through the same thing, offering me $5 off and then $6 off. When they finally realized I would take no less than a full refund they told me to call another number. One of the employees had the nerve to tell me it was a great product so I should be happy that I was receiving it.

I ordered a nail trimmer and also payed for it by credit card. I never received my product i have called numerous times to speak to someone and i never can get through to anyone to tell a them my complaint. I hope noone ever uses this site to buy anything from them they are a bunch of scammers.

The shoes under product is CRAP. There is no support in the middle or bottom of the product. Very disappointed with this purchase and wished I would have read reviews before purchasing my own. I HATE SHOES UNDER! Don't waste your money like I did!

Well, couldn't you return them?

Yes, but you don't get the shipping charges refunded! They should not advertise one thing and then send something else.

This company is a total rip off. They told me my order was 15.99, and if order today they would add a second one free. I placed the order for one and paid 9.99 for rush shipping. One Month later I was charge 98.91, and was taken out of my checking account. You can't talk to them because no one in the office speak english.

I placed an order for oldebrook lanter for 15.99, and was told order today and we will send you a second one free. For rush shipping add 9.99, I did this, one Month later I got notice I had a return check. I went to my bank and found that Telebrands had took 98.91 from my checking instead of the 15.99+9.99 for shipping. Since I only keep the money in my checking account to cover check that I send out. After the 98.91 was taking out without my knowing, I was charged 35 dollars fee from the bank, and 29.00 from the company that I send the check to.
I called telebrands, but never could make out what they had to say except the told me I ordered four lantern, when I know I one, and expected to get a second one free. Could not get anyone that speak English. The only thing I was able to understand was management will call you.
Riley

I called to order some buttons which was advertised at $10 around feb.18.They first took my credit card number by an automated voice.i then was forced to listen to a whole host of offers at a much higher price.I was never told the total charge nor could I speak to anyone. I tried many phone numbers from the first cal and was sent to others numbers several times.I finally spoke to someone and informed them of my disgust with their operating system and told them to cancel my order which they said they would.Today the order came and I sent more time waiting to speak with someone and they gave me a return number to return the goods and she told me I would have to pay for it's return.That was the last straw.The total charged was $23.98 and I want to have awful refund and free return shipping.

I ordered only one royal ring. when I came to the end of the order process. the order was for two royal rings at $78.00. I only ordered one ring for $19.90 and I upgraded the finish for $10.00 with an shipping charge of $6.99. I was unable to check the order or change the order and now I am unsure what will happen. I will call the company Monday. I will report what is done. I have read some of the other reviews about this company and I pray that the company will fix the problem. I just hope the ring is made well.

Wish I read these complaints before ordering from TeleBrands because I would NOT HAVE-they should definitely be put out of business! I too am a victim of being overcharged and was told to call back because it takes 24-48 hours for the order to be put into their system; yet I received an order confirmation-I called several times and althougth I spoke to someone, I was told, it would get it corected . Was told the order would be placed on HOLD until they could confirm the charge. They lied and processed the ordered. A $10 item cost came out to be $56.