Telebrands
Reviews and Complaints

I bought this thinking I was going to save on Pam Spray and cooking oil, but after one use food STUCK TO IT! This company LIES AND IT IS A SCAM! I want my money back

I have also ordered the set and have changed my mind. I got the song and dance that customer service is only open M - F and I would have to call back then. I will do that, but if I can't get someone on the line, when the order is delivered I will refuse delivery and contact my credit card company. They will stop the payments. In cases like this the CC company is your best friend.

OrGreenic scammed me they are a HUGE SCAM! Even if their products work as they say they have scammed me from the minute I ordered from them. FIRST OF ALL I ordered a frying pan online too, but low and behold once I got my email confirmation about my order I had some how ordered a FULL SET? I was freaking out this was thurs night late, so ON friday morning.. so I called and they told me NO my order was not in the system yet takes 48 hours to get it in the system ( should have know this was BS*) and call back monday, I called back Monday and Tues and same song and dance, no in the system yet.. I dont need nor want a full system I have a great system of pans I use but my frying pan was used up so I needed a new one. ONE FRYING PAN is all I wanted.. and to make a long story short, guess what showed up at my door today 4 days after I ordered it!? THE ENTIRE SET! OMGOSH, Im so pissed off, I was charged for it too.. on my card, I started off wanting a mere frying pan and was scammed forced to get a full set and every single person I called and talked to telling them I only wanted a frying pan and they all lied to me saying my name isnt even in the system yet.. THEY HAVE TO BE STOPPED.. I did some reseach and this has happen to others too.. totally a scam!

I was planning to order the windshield wonder, but after reading all of the complaints, and after the rip off I encountered with another product that I had "seen on tv", I plan to never buy anything like that again. This is how they make their money. How else can they sell things so cheap? The other product I mentioned was supposed to cost me only $19.99, but after all was said and done, it cost me $60.00. First they charged me $17.98 for shipping. Then when I checked my Visa I saw a charge for $48.00. I called the company to ask why it was so much when at first it should have been only about $37.00. They told me that there is what is called an extra zone charge to ship it to Canada. Then when it arrived, I had to pay another $13.59 for duty charges.

I bought the same thing, buy 1 - get one free for $10 and shipping of $6.99.

When it was time to check out, they doubled the shipping... what a bunch of crooks!

EVERYONE should contact the Better Business Bureau in NJ and file a complaint. OR simply stop payment by your credit card company!

Simply go to:

https://odr.bbb.org/odrweb/public/getstarted.aspx

and fill out the pages. This at least make sit difficult for them.

Unbelievable folks, I had the same ordeal happen to me.

I ordered the Windshield Wonder and about a week later, to my surprise I received the Glass Wizard instead. I was obviously angry that they shipped a product I didnt purchase, then go on to explain that this was some sort of an upgrade. I wasn't buying that line, this was clearly a marketing scam. I don't know how Telebrand gets away with this type of business behavior but its disgraceful and dishonest. I hope that there are legal precedences which make this illegal, perhaps false advertisement or something more to protect the consumers from this sort of deceptive marketing.

Does anyone have any other experiences with Telebrand?

Nelson
Boston, MA

I had the same problem - I ordered a set (buy 1 get 1 free for $10!). I saw that it said "S&H at a cost of $6.99 per set", but yet was charged $10 twice PLUS $20.97 for shipping! It should have only cost $24 total, not $40.97! I did call and wait and got through to someone who talked around in circles, never answering my question. Then said "when did you place your order" to which I replied, about 10 minutes ago. The woman said - well that won't be in our system until Thursday (it is Tuesday). You can try to call back then. I asked about shipping and she said the website says allow 3-6 weeks for shipping. Nowhere is that stated! I am frustrated at them, but also myself for falling for such an obvious scam!

I actually ordered three of the windshield wonder and was shipped a different product, Glass Wizard, after waiting over two months. I returned the Glass Wizard, at a cost to me of $12.00. I complained to Telebrands that I did not receive the merchandise that I ordered and they shipped me half as many of the same incorrect product they had sent me before. So basically I never got the quantity that I ordered nor did I ever get the windshield wonder. I am stuck with something I did not order or want.

The ad I got says buy one windshield wonder for $10 and get a second one free. So I signed up to buy it. However, they charged me 20+ dollars (before) shipping cost. I was STILL stupid enough to buy it. The good news is I must have screwed up my credit card nr when ordering it. I got a letter in the mail today informing there was a problem with it (no it's not maxed out...it was a check card) and I had plenty of money to cover it. So I won't be getting any. Good news for me. I won't be ordering it again!

there productes stink it is a scam to get your money don't buy from them go to the store you will be better off ARQ

Tried to talk to American speaking person, but all I get is someone in India who, I can't understand. Can't we in America do something
about this Company, after all we need the income and by making the products they sell here in America and have an American taking
the calls (for info on the order.) someone will have a job here in America, we need the jobs! I say we should all boycott Telebrands.
This company is a company that sets up a scam outfit, and we are not able to get any help from them, after they get your money.
JUST BOYCOTT THEM, JUST BOYCOTT THEM, JUST BOYCOTT THEM, JUST BOYCOTT THEM, JUST BOYCOTT THEM

I bought the OrGREENiC Kitchenware (The Green Fry pan). Worked well for about 2 months. Followed all directions to the letter. It is "Guaranteed for Life. Yep! You pay the postage to send it to them PLUS $7.99 for return shipping. By the time you are done you might as well go out and buy another fry pan that works. This Pan is now in the garbage. I have not talked to the Company but by all the comments. I can see it would be of no use. Bad Company selling Bad products. Never again. BUYER BEWARE

The original PedEgg is actually a very good product. However, I bought a second one at a discount store, and it was a fake -- wouldn't cut dead skin at all. Now, it seems impossible to buy replacement blades for the original PedEgg. Used to be you could get 3 replacement genuine PedEgg blades for $9.99, but now they seem to be unavailable at Walgreens or even from Telebrands. Seems like you have to buy a new PedEgg every time your blade dulls -- which happens much quicker than you would think it would.

Does anyone know how to report this company to the US Trade commission (or an entity with a similar name)? The BBB wouldn't really work, because all they do is list them on their site, no interference or legal issues done... There has to be a "Commission" or "Government watchdog" type of thing that can take strides to shut these people down or link something to their website (although that would be SPAM of course) ... I would LOVE to research these questions however, I have not had experience with this company...THANK YOU ALL FOR YOUR TIME IN POSTING YOUR EXPERIENCES! YOU HAVE STOPPED A NEW CUSTOMER FROM A BAD EXPERIENCE! i AM SO GLAD THAT I LOOKED THEM UP BEFORE I CHOSE TO PURCHASE! THANK YOU!

I would like to thank all of you for your honest reviews of this company although I see a few issues of the customer not knowing how to place an order in the correct manor I also see everyone single one of yall had a lot more issues than just that...I was about to order the "beat blaster' mainly because I'm a geek and it seemed cool...but I'll just wait till it hits Ebay and get it for a buck lol. again THANK YOU! so much for warning me against this company...your experiences have saved at least one geek in this world.

I ordered the "Bare lifts" and when they asked if I wanted to double my order I said no, then the recording said that they did not understand the answer. I said no a few more times then said yeah to someone else and it took it. I got like 80 that is 8 packs of 10. the commercial said 10 lifts for $10. I only should have gotten 20. And to top it off they do not lift they flatten the breast. I will never order from this comany again. If I want one of their products I will wate til it gets in the stores. Then I will abel to return it if I do not like it or I am not out much of money.

On 8/25/2010 I ordered a Bark Off Collar from the Official Web address.
I was buying the buy 1 get 1 free for just shipping and handling on the second one. The total should have been $23.98. However, I put in the box 2 because I thought that was how I was suppose to get the second one free.
I believed I would get to review my purchase before it was finalized. However, that did not happen. It went right to the finalization without allowing me to review it.
I immediately called the customer service and was told it would be 24-48 hours before it would show up in their files.
A supervisor named Francis said he would put it on hold and to call back in 24 hours.
On 8/26/2010, I called again and was told it still was not showing up. They said they would put another hold on it and to call back in another 24 hours.
On 8/27/2010 I called back and was told it had already shipped. They told me I could send one set back and pay the shipping.
I was willing to buy one set but not two sets.

I had a huge problem with the Bark Off...the "$10" product ended up costing me $60! I called not even 5 minutes after to cancel the order (I bought it online) and they kept saying to they would put a hold on it because the order doesn't register for 24-48 hours. I called back everyday at least 5 times a day to make sure the order was on hold and that as soon as it showed up in their systems that it would be canceled. They told me it wouldn't be shipped out for at least 2 weeks so I would have time to cancel. That was a lie!

Not even 3 days later i called once again to cancel...and they told me that the order was shipped out and it was too late to cancel...and that I should have taken the initiative to call to cancel! Finally after talking to several, several people and having my mom threaten them with the BBB I received a refund...but of course I had to send the product back. Never again will I by from them. They are HORRIBELE.

After I received that stupid sterling collection...I sent it back right away!

YES! OMG. THIS SAME THING JUST HAPPENED TO MY SISTER, SHE JUST PICKED UP THE MAIL, BUT SHE NEVER EVEN ORDERED THE PRODUCT AND IT TOOK 71.85 OFF OF HER CARD WITHOUT HER AUTHORIZATION TOO! CRAZY!

I was ripped off by this company as well. They charged my card 4 times the amount I said yes to over the phone. The charge didn't happen until a month after the call and I did not have any products in hand. I called when I saw the charge and asked for them to not ship the item and just refund the money. They shipped it anywyas. I returned it immediately! First of all, I did not authorize the amount, second I could tell from the conversation with customer service that this was a rip off. I have been told numerous times since then that they were refunding my money. They haven't. I have finally reported the issue to Bank of America and the bank refunded the money to me. I've had Bank of America do this before for me a long time ago. If you use a good bank, I'd suggest letting them handle these rip off companies. They have more resourses to do so.

ORDERED FROM A TV AD FOR $19.95 AND THEY CHARGED ME $59.95. WHEN ORDER CAME THERE WAS NO PHONE NUMBER OR EMAIL ADDRESS TO CALL AND COMPLAIN.

Telebrands advertises on TV that I will get two grip-handles for the price of one. The price of one is $19.98. Telebrands took $35.97 of my money and sent me only one.

mee too, i bought a AIR LOUNCHER to them, it is very useless product they cheating the people

Same thing happened to me. Is this a mistake, or deliberate fraud? What can we do about it?

After placing my order at the very poorly designed "Pedi-Paws" website (which fails to reveal the total cost until AFTER one has entered credit card information and clicked "submit order"), I tried for two days to call the company to cancel my order. This was because the total my credit card was being charged was much more than I expected it to be (but I had no way of knowing this until it was too late). I was told both times that it was too soon to cancel the order as it wasn't yet "in the system". And yet when I checked my credit card statement online, the company had claimed a payment for the order the day after I placed it. These people are lying to customers.

I never received a confirmation of my order at the email address I provided, either. The first notification I received, almost a week after I placed the order, was an email notice that the products had been SHIPPED. TeleBrands' failure to send notification immediately of an order received, and instead waiting until the order has shipped, is at the very least unethical. I have ordered hundreds of items online and have never had such a thing happen before.

What's worse is that I find that my single order has miraculously morphed into TWO orders, totaling almost $300. I will mark both packages REFUSED and send them back when they arrive. I have notified my credit card company, and they will dispute both charges. If this happens to you, the credit card company requests that you get a receipt from the post office to support your claim that the merchandise was indeed returned. And I will warn all of my friends never to order anything from TeleBrands!

I did not order the Wizard Wand product.

We got two of these Get-A-Grip handles. We too found that they didn't work on most bathroom tiles, due to the length of the grip not being long enough to clear the grouted areas. EVEN when we attached it to the side of the tub or other areas in a shower, the suction didn't hold long and it released onto the floor in a matter of minutes. NOT sure this is safe - if you take a long bath or shower, the thing could be loosely connected and come off when you reach for it - I can imagine that could be a disaster.

Bought locally at Bed, Bath & Beyond and am returning it today. This product CAN NOT be used on 4 1/2 inch tile without one of the suction cups ending up on a grout line which means only one end of the handle is attached. Had they made the handle just 1/2 inch longer it would have worked wonderfully. There is no info on the exterior of the package to guide you about which size tile this item will work with.