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CB Jewelry and Watches Tissot defective watch
Tissot

Tissot review: defective watch 45

J
Author of the review
12:00 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

My name is Jakob Barak I am a pilot and an electrical engineer from israel. I purchase a Tissot T Touch watch tow years ago, Mainly on because that my father was an pilot in the second world war and his Tissot watch not only passed the war is also work till today (from 1930). Obviously today Tissot are fare away from that.

My first Tissot T Touch watch become out of order three months after I bought it, then thy fix it and it stop to function again after three months, and was spoiled again and again 4 times.

For my completion thought that the exchange of the clock is implicit, but not in Tissot. For them it is reputed as favor, and after fight and many letters it was exchanged the watch to a new one, and I wish that it was end of the story. But in the new watch the amazing story repeated himself, And as of today the new watch was spoiled already three times. There is to point out that on Angelina Jolie in the movie of the watch look wonderful, But in my opinion it is not enough, and it also should work sometimes. The second time already I did check in the internet forums and turn Out that it is not only my problem, and I have 5000 mail of people all over the word that have the same problem with Tissot watches. Ironic the representation in Israel gave service over the her buoy, but to know Tissot reparation on the sorrow and the time is identical watch or more inexpensive. (it in an attempt that impossible to buy omega).

The watch is built with functions to the pilots but with reliability of market in Thailand.

Jekob barak.

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zahlab305
SE
2 comments
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Aug 24, 2014 3:42 pm EDT

have had a lot of problems with my prs 516 quartz chronograph and it lead to suing the Tissot and the store I bought it from they sold me a LEMON WATCH!
I won at court and the store was pissed at me like I did something to the guy and after the whole agenda and turbulence Tissot was forced to produce a new watch for me at the swiss factory and deliver it to the store the day came and when I entered the store they told me to go away then I called authorities and they possesd the whole store for a day and got my watch and ending up the store man paying a fee of 600 us dollars, I think he got what he deserved that ###!
This was an authorized dealer for tissot can u believe that ###...
I will never ever buy another watch from tissot and recommending anyone of doing that! Just scrap metal.
The new I have got is in excellent condition no wonder it required the state to get me a clean one indeed!
BUYER BEWARE DO NOT BUY TISSOT THEY SUCK HUGE DONKEY BALLZZ!

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sunny fernandes
IN
1 comments
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Sep 16, 2014 3:38 am EDT

Hi, Am from Goa, India. I bought this t touch watch on Royal Caribbean ship. After a year it stopped working. I took it to the service centre in goa, but what a waste, I had to pay Rs 10000 .
They replaced the module. After 3 months same problem started again.
Till date I have wasted Rs 20000 on that piece of ### t TOUCH.
Thanks to TISSOT.

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Manoj Nahar
IN
1 comments
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Jun 17, 2015 5:58 am EDT

They have just tighted the pin of belt and have taken Rs100/- for that thing and no bill was issued for that repairing.

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A
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Anthony John Woodard
US
1 comments
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Nov 07, 2015 1:51 pm EST

I replaced my battery - the original lasted a quite few years - I knew there was an issue regarding the synchronization of hands and digital reading so I checked online, before hand, to see how this was done. I replaced the battery and did the necessary push button 'reprogramming' and all worked fine. However I now find that the negative push button is loose, others ok. When I say loose I mean that the button swivels whilst the other two do not, the watch body should prevent the button swiveling. I do not think this can because of the battery change, although I can't think of any other cause. I like the watch but I am concerned that this fault is symptomatic of a problematic watch or a little high maintenance for me.

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kelvinpltse
HK
1 comments
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Apr 10, 2017 11:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am the good supporter of Tissot T-Touch for years starting from the first edition. The customer service was good for helping me to exchange the watch spare-parts internal when malfunction took place years ago, only charging me the battery exchange charge only. Finally, they found there were no spare parts anymore and suggested me to buy the second edition in 2014 at HKD2000. Recently, I found my watch blink "bate" and went to repair shop for battery renewal last week. The girl told me that there was rusty inside and need additional +HKD1000 for spare parts and water-proof. I felt astonished because of putting in a drawer for almost 2 years. I never take shower wearing watch which Tissot hasn't improved on waterproof anymore. This made me feel Tissot declined customer service and couldn't offer usual assistance.

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  1. Tissot Contacts

  2. Tissot phone numbers
    +41 329 333 111
    +41 329 333 111
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    Switzerland
    +1 (866) 462-0050
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    United States
    +1 (416) 703-1667
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    Toronto, Canada
    +1 (514) 447-3074
    +1 (514) 447-3074
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    Montreal, Canada
    +44 845 899 0100
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    +61 388 443 300
    +61 388 443 300
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    Australia
    +43 19 818 538
    +43 19 818 538
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    33%
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    Austria
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    +32 25 583 843
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    Belgium
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    +33 153 811 853
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    France
    +49 619 688 777 4480
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    Germany
    +39 257 597 540
    +39 257 597 540
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    Italy
    +31 402 199 939
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    Netherlands
    +48 222 568 111
    +48 222 568 111
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    Russia
    +86 400 820 1293
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    China
    +852 25 189 792
    +852 25 189 792
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    100%
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    Hong Kong
    +81 362 547 360
    +81 362 547 360
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    100%
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    Japan
    +65 65 133 800
    +65 65 133 800
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    Singapore
    +886 226 523 600
    +886 226 523 600
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    Taiwan
    +66 26 100 200
    +66 26 100 200
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    Thailand
    +55 114 200 7704
    +55 114 200 7704
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    Brazil
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  3. Tissot emails
  4. Tissot address
    Chemin des Tourelles 17, Le Locle, 2400, Switzerland
  5. Tissot social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Tissot Category
Tissot is ranked 23 among 298 companies in the Jewelry and Watches category
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