Transportation Security Administration [TSA]
Reviews and Complaints

Date: August 20,2022, SBA Santa Barbara Airport, approx 4:00pm. Southwest flight # 3433.

This is regarding treatment of my mother who is 104 years old. When we checked in at the Southwest counter, she submitted her driver's license and that was fine, but at TSA, she suddenly became a potential terrorist. Her driver's license, which did identify her, had expired exactly 1 year and 4 days before. I pointed out that my mother is 104 years old. No matter. She was classified as something like one-on-one. The woman who flagged her insisted that my mom go through the scanning cylinder rather than being allowed, as very senior, to go around it. This meant that she had to get out of the wheelchair, step up a ramp into the cylinder, put her feet on the yellow footprints and raise her hands above her head. Without assistance. I helped her in, and was allowed to go around to the other side, but the man on the other side stood waiting for her to get out by herself. I went in to help her out, which he obviously did not appreciate. Once back in the wheelchair, the young woman who initiated the whole thing, put on blue gloves and patted my mother down. My mother's carryon tote was also examined, which should have been all that was needed. No apologies, no recognition of how unnecessary and ridiculous it all was.

I took everythinh out of pockets incl money and medicines and put in my sling bag zipped. LGA Spirit marine air terminal. While in rotory scanner and subsequent pat down, i was not in view of backpack and bin with shoes belt and slingbag. July 28 3pm approx. When i reassembled self and went to gate i notice my earbuds and a baggie of medicines were gone. I went back to tsa. They saod they lool and asked my gate. It was time to take pain med and went back to ask if they could check again. It was in slingbag that was now open. Simply said "no we didnt find anything" . Of course it was stolen by handler and palmed off as some meds look like perks. Lord knows why in case like this i cant see security cam while bag was not in my posession and worker tsa may have boys in blue protection from co-workers

On February 5th I traveled from RSW to MSP on Delta. I am a frequent flyer and am TSA pre-check. When I went through the pre-check line and reached the TSA agent, she tells me that I am not TSA pre-check. I tell her that I am and have my number to prove it but she tells me I am wrong and that I need to go over to the regular passenger screening line. I did not appreciate the TSA agent basically calling me a liar when in fact she was wrong and or your computer system was wrong.

TSA has to balance security and customer service. When you have an agent who behaves in an unprofessional manner this reflects poorly on your entire origination.

I'm complaint is with TSA on April 24, flight 4443 I was escorted via wheel chair I'm disabled going thru the check I was severally searched I felt I was targeted for no reason they where looking for drugs which I stated I dnt do or use drugs, my hands where tested for residue.. I felt harassed and ashamed for the treatment I encounter... I fly South West two to three times a year. I didn't deserve that kind of treatment while traveling... I would like to be accommodated with free flight on my next travel, I would appreciate that very much.

First group of Tsa at the entrance of the airport made the end of our trip a nightmare. They pulled our bags aside and did not review the issues with us privately but instead shouted it for everyone on the tsa line to hear. tsa then said I could go back and check in the items but the tsa supervisor on duty said she did not want her time wasted and would not be escorting us to check in our stuff. They shouted and were very rude. And walked away from me without helping me understand the problem. For a country that needs tourism to thrive you should not treat your visitors this way.

It took over an hr to get to the emigration booth, not enough personal, just returning from UK and the airport experience there was great! Nobody screaming where you have to go. No emigration officer chowing gum!
It's truly pitiful how we treat our tourists!
Needs to improve soon, and at least teach manners to our personal who represents our country!

A tsa female agent went through my bag today (Wednesday, March 20th) at about 2pm. I saw her take out some of my items— travel size face wash, travel size face cream (both were drunken elephant), two wines (that we had gotten from our flight prior), an eyelash glue, and also a yogurt (that we got from our flight prior). She tossed away the two wines and the yogurt and proceeded to take the two travel sized items and my eyelash glue and put them in a bag. When I received the bag back, the face cream was gone. I would really appreciate the face lotion back as it was expensive.

My name is Russell Joseph Pace and I am a frequent traveler in and out of Orlando Airport. I am currently feeling extremely ill over a small black bag I discovered missing from inside of my checked bag when I arrived at my destination. It contained three hard drives and a few thumb drives that have years worth of personal photos. These cannot possibly be classified as restricted items! A TSA form was in my bag but there was no explanation of why my items were taken. I have just learned that this happens frequently. So where is my property? Is there a place there in Orlando that TSA puts these items? I desperately want my property back. Please let me know who to personally contact and/or how to go about getting my property back without getting my lawyer involved. I appreciate anything you can do. Thank you.

My Flight Details below with baggage tag number.

Flight Booking: M3IMDN

Baggage tag: EK 466105

Bar Code: [protected]

Flt EK0220 DEP 07 Dec MCO - DXB

Flt EK0640 DEP 09 Dec DXB - KBL

Flight Booking: M3IMDN

Baggage tag: EK 466105

Bar Code: [protected]

Flt EK0220 DEP 07 Dec MCO - DXB

Flt EK0640 DEP 09 Dec DXB - KBL

I met this TSA security guy at target and I asked him if they really know who they are looking for at the airports getting on planes...He goes no way that's why we check everybody because we have no idea who we are looking for...We get no updates on who to look for at all...He goes it is a joke...He used to do private security before TSA and he said nothing has really changed much..He goes they just make people do more and he gets better pay but as far as knowing who to look for nothing has changed...lol

Does anyone know if there is a quota to ripping off personal belongings from passengers by US Airport security ? Are travelling passengers not allowed personal belongings anymore ? Is everything metal a security risk ? I am talking about a small fingernail clipper here. A weekend trip only require an overnight bag/carryon. There's a small manicure set with a large & small nailclipper, scissors. Airport security opens bag and remove the small nailclipper, leaving the large one and scissors which has a really sharp point. Is a small nailclipper now considered a security risk ?Does this make sense or are these idiots taking item from passengers for their own use ? or sale ? now the manicure set is missing a piece.
I think that the paranoia of travel is taken to the extreme, passengers are being taken advantage of, and for all the brave passengers who show up to disgrace these idiots at the airports, my hats off to them and thank you.

I traveled through security at Tampa Airport at approximately 7:30 pm on February 12, 2012. My blue back pack went through the metal detector and I had forgotten a can of sunscreen. I had put my wallet in the bag to make life easier. My bag was pulled from the line and an officer asked if he could go through my bag in front of me. I gave my permission and observed him. After finding the sunscreen and removing it, he took my bag back to the x ray machine. It seemed to take quite a while for my backpack to be returned to me. Today I discovered that a $100.00 bill which was emergency money was missing from my wallet.

The reason of this letter it’s to complain about Cheaptickets.com, AirEuropa Airline, Iberworld Airline and the TSA department due to our flight on January 15th 2011 to Cancun, Mexico.

We arrive to Madrid Barajas International Airport to take our flight with AirEuropa with destination Cancun Mexico. As soon as we arrive we headed to the check in desk and the lady at the moment inform Us that the flight was going to be carried by Iberworld which took us by surprise because there was NO information about the flight being change or any partnership with Iberworld and Cheaptickets.com and AirEuropa never mention Iberworld Airline on their websites, confident that nothing was going to change we check our bags and We were ready to pay 60 Euros per extra luggage, At least that’s what we were thinking, because in Cheaptikets.com and AirEuropa.com websites that’s the information giving to their customers.
Our surprise was bigger when at Iberworld we were told that the extra 2 bags was going to be charge 10 Euros per Kilo, making a huge total of 583 Euros! Upset for the big amount to pay we were told that the price in AirEuropa and Cheaptickets.com didn’t matter at Iberworld because We didn’t book Our flights with Iberworld, and They would Not Honor AirEuropa and Cheapthikets policy .
After going back and forward with this ordeal, we end it up paying 500 Euros, which is close to $750 American. After literally crying to the Airline manager.
Cheaptickets won’t pay us our money even after they told us that what AirEuropa and Iberworld did its Illegal and Does Not respect their Policy. All what we been offered it’s a $100 dollar voucher! Really? My wife and I still in Mexico because these companies won’t pay us back our money or at least half of it.
I contacted the TSA regarding false documents to enter into Mexico that AirEuropa issue Us, because Iberworld insisted that Me and my wife need it a return ticket to enter into Mexico and to let us board the plane otherwise we wouldn’t be flying into Mexico so they issues a Fake ticket. The TSA don’t care at All, so my guess is They (TSA, Cheaptickets.com, Iberworld Airline and AirEuropa Airline) support Terrorism, because even when I Knew we didn’t need this False return ticket, they issue me a False return ticket and Nobody seems to care, and if they did this to an American and a Mexican travelers how can you know if they are not giving this False tickets to a Terrorist and people who really can take advantage of this documents.
Cheaptickets.com, AirEuropa Airline, Iberworld Airline and even the TSA support Terrorism.
All we want it’s Our Money Back! Who should I contact about this matter and of course if anybody cares about the False Visas to enter a country that AirEuropa it’s giving and Iberworld it’s accepting?
Any help will be much appreciated.

On Novemeber 30th I went through security at Tampa airport at approximately 1pm. There was a jewelry pouch at the bottom of a computer bag. I removed the computer, the jewelry pouch was at the bottom, tied up and secured. The lines for security were long and people were being rushed and verbally abused. I did not check the pouch for contents, I have never had a problem with the way I secured the pouch. Upon unpacking I realized that an 18K gold bracelet was missing along with a small red satin pouch of diamond earrings. I am so angry and upset.

The fact is the TSA are using the threat and reality of RAPE to force people to choose to be irradiated and exposed to cancer causing rays so the TSA rapists can enjoy lots of porno they can masturbate to or strangers whose gonads they can fondle.

FACT: they dig doing this to women while their husbands are watching.

FACT: it is rape.

The choice the TSA subhumans hold out is the same as the choice between being shot or sodomized at gun point.

All TSA agents must be indicted for RAPE or for aiding and abetting a rapist.

You know what these guys at TSA do when they’re done sexually assaulting women they feel up?

They keep the gloves they use and trade them for each other to sniff, catching scent from the women whose crotches they fondle.

They stand around during breaks, sniffing them and laughing. Don’t ask how I know but it is NOT heresay. This is FACT.

Congressmen have to know this WILL happen to their wives! Their daughters! Their granddaughters. The TSA monsters are psychopathic sexual sadists.

On the day of the protest against TOTAL SEXUAL ASSAULT, go through the pat down with a full bladder and bowels and let them both go the second the TSA maggot touches your gonads. By the 20th time this happens, they’ll get the message.

AUG 27TH 2010 I checked in 2 bags through spirit airline in la guardia airport. My flight was to Ft. Lauderdale, fl when I got to my mother house. I had a flyer that stated notice of
"TSA" bag inspection. only to find out they stoled my hp lap top that cost me 2k. I called Tsa called port authority police and nothing only a month later I get a call that they are going to start an investigation now. WTF! Not only do I loose my rights here they violate my privacy go through my belongings without me present but also steal my personal belongings. Its Oct 3rd 2010 not a word.
In this lap top I lost all my personal memories for years of pictures I could never get back. My personal information, work information and school. I feel completely violated.

Please if anyone knows what I should do or if I should get a lawyer. Please email me @ [protected]@gmail.com

In June of this year I filed a claim to the TSA re damage to a musical instrument while in the care of the TSA. My equipment was broken, looked like it had been dropped on the floor. My music keyboard was broken, case of the keyboard was cracked ... and the circuit board inside was cracked.

A wall wart power supply, the plastic case was not even there, just the raw transformer had been thrown into the case. And there were no broken plastic parts in the case, so had to be dropped and broken then threw it in the case. According to the FTCA law a claim sould be handled in 6 months or they are in default. My claim was recieved on June 16th 2004 by the TSA via registered receipt mail.

And they sent me an initial letter stating it had been recieved and would be handled in 6 months. Well on Dec 17th 2004, having not heard from them I called the TSA again. This time they told me that they were backlogged with claims and could be another 6 months or MORE till they get a chance to even look at my claim and decided.

The person I talked to on the phone had a "So what additude" about the fact that they are in default by not responding in 6 months to the claim. I was wondering who else out there has had problems and if you found a way to get action on your claim.

TSA Tours promised accomodations in the Amazon in Peru as "rooms with air-conditioning and private bathrooms and all the comforts of home". After travelling one hour by small boat to the lodge, the rooms had no electricity, no hot water, and, of course, no air conditioning. There were no windows except screens and the rooms were just partitioned areas under a common roof with no ceilings. This tour was expensive and was in no way promoted as a "primitive" or "adventure" tour. When I asked to leave the lodge, I could not get a boat to take me back to the closest city. I asked TSA Tours to refund the last 2 night costs, but have received no response from them. Don't trust them!

TSA | Transportation Security Administration - www.tsa.gov.

I had been with TSA going on 6 years as a Transportation Security Officer. I was having a lot of pain in my neck and right shoulder when I found out I had to transfer to another airport because my husband was being transferred with his job. At the new airport which was a lot smaller than the one I came from, the supervisor immediately gave me "problems" hassling me about being on "Limited Duty" due to pain in my shoulder dismissing the fact I regularly brought doctor notes and was on Workmans Comp. I was on Limited Duty for several mos. I was told that I could stay at this position indefinitely on Limited Duty. Meanwhile my co-workers talked about me (snide remarks) like "I just don't want to work" and I might as well quit" and there was a "negative atmosphere" towards me. I left TSA and Federal service with all it's great benefits for a lower paying job with NO benefits just to get out of this crappy situation. Also discrimination goes on with promotion interviews as I saw a Screening Mgr. whispering to a TSO in the hall before an interview for a supervisor position... low and behold! She got the job! What a surprise! TSA is back breaking work as I am still in pain with my neck and back mos. after leaving there. Management shows favoritism and evidently just promotes who they want. It doesn't matter how hard you work there. Also you have to be available to work any shift when you get hired after that you bid for a shift and days off. Might as well work in a factory!