True Care Advantage’s earns a 5.0-star rating from 3 reviews, showing that the majority of customers are exceptionally satisfied with dental savings plan.
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harassment and rip off
I kept getting a cal from this number almost six times a day. I tried to call it back but it says its not reachable. So one day they called so I made sure to answer the lady on the phone said she was calling back. In regards to a request. I made to them for a dental plan. Huh? I didn't I explained I have had dentures for over 20yrs.a dental plan is not on my mind.so declined and shrgot upset and told me I shouldn't be applying. For things. But I never did so then she starts calling out all my personal info height weight bday address etc. How did she get this? I'm still confused. I had thought maybe I did. But I no I didn't. The only thing I could think of was the fact that I was looking for health insurance 4 yrs ago which I am satisfied with. Why would they give this company all my info? So I ended up giving my cc# to set up the plan I Still
wasn't sure about maybe I did they took 44.95 from my account immediate. I then called my plan to see it they had infact given. My info. They. Never heard of them at all. I called to cancel
and got the run around. But not my money. How can people do this. They should be in jail. Now I have to close my account which Is hassle because I have so much set up on auto draft
still wasn't sure about. I then found out it was a discount plan. I hung up and tried to call the [protected] nothing. Is this company even real? I have been trying for weeks finally got john who said he would give me a call in a few mind. I called back 2 hours later and he claimed I was not even a member but they charge my card for 44.95. This company stinks now I no I never signed up but they definitely knew how to confuse me. I'm out the 44 and have to close my account and open another because I could get an straight answer. These people should be in jail how can this
The complaint has been investigated and resolved to the customer’s satisfaction.
unauthorized charges
I was contacted by a telemarketer that is recruiting for this business (said his name is robert, rep #362, which I realize is probably false information) on thursday night 10/08/09. He assured me many times over that I was only agreeing to look at the information and that I absolutely would not be charged a penny. Well, that was completely untrue. My...
Read full review of True Care Advantage and 4 commentsunauthorized billing
About a month ago or a little longer a lady called me asking about the program they had on discount Insurance. I had taken this out back 2006, they billed me for about 1 yr, they sent me a card or anything. I told her when she called I was no longer interested and I was going to a divorce and this account was frozen. I told the lady that after I got my own account I would call if I was interested in taking out the program again. Well I got on my checking account to find out they took 13 payments of 19.95 out of my account after I told her NOT too. 11 payments where taken out on 3-9-09 another 1 on 3-10-09 and 1 more on 3-25-09. I called the company and she said that she would credit the one on 3-25-09 but couldn't do the others until she reviewed the voice call. I told her I did not give permission and I want my money back in my account. She told me it would take 3-5 days to review the phone tapes before she could credit the money back in my account. I told her they had no right to take it out in the first place. I am so mad, I can not believe companies can just take your money without permission.
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm terribly sorry to hear of your unsatisfactory experience, Luiza. We do our best to make our Members aware of the renewal terms as they are included in the Member's Agreement that all of our Members receive. We do provide several methods of cancellation; including our toll free Member Services phone number, specific cancellation email addresses and of course via physical mail.
We have been dedicated to helping our members save money on their dental care since 2006, and we would love to do the same for you. We look forward to your giving us another opportunity to better serve you.
American Health Advantage - Member Services Department
I bougth one insurance from Linda, a sales rep. this was two weeks ago, I did't get any kit nor my id card yet and this company has withdrawn from my debit car de amount of $45.00...Please let me know who are the people in charge of this complaints...Thanks...Ms. Lillian Temple
Interesting story, I am inclined to not sign up with a company if they have any complaints on this board. Thank you for this web site.
I got a call today, telling me that I had asked for this discount program. I tried to get the source of my request and she said they were on Good Morning American and had a back log, and that they were just now getting to peo0ple on the waiting list.
I do not recall calling this company, it sounded like a scam, is it?
True Care Advantage Reviews 0
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Overview of True Care Advantage complaint handling
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True Care Advantage Contacts
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True Care Advantage phone numbers+1 (800) 747-6190+1 (800) 747-6190Click up if you have successfully reached True Care Advantage by calling +1 (800) 747-6190 phone number 0 0 users reported that they have successfully reached True Care Advantage by calling +1 (800) 747-6190 phone number Click down if you have unsuccessfully reached True Care Advantage by calling +1 (800) 747-6190 phone number 0 0 users reported that they have UNsuccessfully reached True Care Advantage by calling +1 (800) 747-6190 phone number
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True Care Advantage addressPO Box 950399, Lake Mary, Florida, 32795, United States
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True Care Advantage social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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Yes.
I had the same situation.
This company called 5-6 times a day cor 2 week claiming that they're one of subsidized health care program.
Initially I ignored but after 2 weeks harrassment and my circumstance of needing dental care so I gave my cc# and just about to give my security number on the back of the card but just for precaution I asked their website and I found the above complaint which triggered me right away. Don't fall for their scam! They're using a similar name of perhaps any egitimate company's name and taking money from innocent people. I'm glad that I read the above complaint! So I wanted to let public know!