Truist Bank (formerly BB&T Bank) review: Business account signatures of two owners on file

hello, good evening, a business account was open in 2015 and both signatures is on the account, and I have learned that my name has been taken off of the account and if I need any changes, I need to bring the other owner to the branch.

when my name was deleted from the joint account, I was not notified by any parties the other joint - owner or bank. as of 11/08/2023, many calls were made to be told I need to bring the other signature owner in that is the policy, well, only one owner can and deleted my name of the account.

now how can Truist bank allow one person with two signatures on file allow this to happen?

also, I was told that any person who signature can close the account without either owner. and was stated that Iam only the authorized user to handle business.

I agreed that was fine and I will open up another account and was told I need to bring the other signature of owner in who name is on card in.

if this if the policy how could one owner change anything without the second signature on file.

thank you for your time.