Truist Bank (formerly BB&T Bank) review: Silent foreclosure scam

— SILENT FORECLOSURE COMPLAINT ON TRUIST BANK — I was approved for $16k with the Home Assistance Program in October 2022. Truist kept that money and returned it back to them in August 2023.

As a result, I was behind several months on my payments. Why did you approve my application, accept the money, and keep it for so long? You knew that I had applied for a mortgage modification, and you kept that modification application for over a year before it was approved.

You marked on my credit reports that I was 2 months behind. When I could not make a payment online, I faithfully called in to inquire why so that I could make a payment; after speaking with an agent, I was told that I had suspense funds and that no payment was needed. There should be a record of my logs into my mortgage account online. There should also be records of me calling in every month. Hopefully, those calls are recorded and still obtainable should I need to seek legal counsel.

Now my credit is ruined. I called and was told that I was over 3 months behind BECAUSE OF YOUR SCAM! I was told that my house could face foreclosure right now. I scurried to get my account caught back up.

You need to correct my credit reports to say that I was NEVER late right away.

If you cannot correct my credit reports, please save all of my recorded phone calls since May 2022 for legal action. If you deny my request for my credit reports correction, please advise how I can obtain copies of my recorded phone calls from May 2022 to present and a log of my online mortgage activity.

Not one time did you ever send me any notification that my account was past due. You never gave me a fair chance to catch back up. As a matter of fact, when I review my monthly statements, they were not showing that I was in default.

I have been severely depressed and sick because of your unwarranted tactics, which could have caused me to lose my home.

Truist... no thank you for the fraud!