I decided to go with trust wallet because they advertise as being safe. Again more disappointing situation regarding crypto and Bitcoin. I had payed for matic so I could get nft minted. I begin getting these vouchers sent to my wallet (please see attachment) thinking it must be legit I proceed to the sit and confirm my wallet. All my crypto disappears. I contacted their at best indifferent support and had no answer. Not knowing how this works I sent a snapshot and the vouchers via email and via the app. No response. Again I purchased matic and eth. I get a different voucher and I check it. It appears to be legitimate. Has funds and a actual token number. I accept it and prompts me to sign with my wallet. Again my crypto went missing. I traced the information (which is probably illegitimate) and filed a report with the feds. I contacted trust and Rarible regarding my stolen crypto. No response. I tried to use my wallet but it has been corrupted. Without burning my nft I deleted the wallet and now cannot access my old account. My NFT still out there which I'm pretty sure will cause some problem down the road. Needless to say I'm upset about all of this. The lack of safety measures and lazy Cyber security policies has made it easier for thieves to steal what isn't theirs and cause you problems down the road when you get flagged and accused of copyright infringement or violation of policy. And they're real quick to act on that shutting you down instantly taking everything that you have and claiming that all assets and whatnot are permanently frozen. But through the back door hackers and thieves are stealing people's stuff and they don't do anything about it.
Desired outcome: Compensation for pain and suffering and loss of profit.Contact from Rarible and Trust