UKSoccerShop’s earns a 1.5-star rating from 122 reviews, showing that the majority of football enthusiasts are dissatisfied with their merchandise.
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bad company
I ordered a boca junior jersey in 20.11.08..Today is 02.01.09 I am still waiting my order..They said that, we were waiting cargo from argentina..Then after two weeks they said the order hasnt be delivered can u choose different product..I said I want my product or give my money back..they didn't answer my mail..i am still waiting. I dont prefer this company to any one..
Order Number: 82992
Order Status: Awaiting Delivery
Order Date: Thursday 20 November, 2008
Shipped To: Onur Baran Gurbuz
Products: 1
Order Cost: $111.11
The complaint has been investigated and resolved to the customer’s satisfaction.
no communication at all
I don't really know if I ever will get my order or not. there's absolutely no communication with that store. they are not answering mails or phone calls, not reacting to complaint tickets as well. I think my money will be lost, it's a first on internet shopping for me, I never made a bad experience so far... pretty disappointing.
Read full review of UKSoccerShop and 10 commentsUKSoccerShop Reviews 0
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Overview of UKSoccerShop complaint handling
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UKSoccerShop Contacts
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UKSoccerShop phone numbers+44 844 332 1221+44 844 332 1221Click up if you have successfully reached UKSoccerShop by calling +44 844 332 1221 phone number 26 26 users reported that they have successfully reached UKSoccerShop by calling +44 844 332 1221 phone number Click down if you have unsuccessfully reached UKSoccerShop by calling +44 844 332 1221 phone number 90 90 users reported that they have UNsuccessfully reached UKSoccerShop by calling +44 844 332 1221 phone number
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UKSoccerShop emailsinfo@uksoccershop.com99%Confidence score: 99%supportteamwear@uksoccershop.com92%Confidence score: 92%supportblog@uksoccershop.com75%Confidence score: 75%
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UKSoccerShop address42 Mote Hill, Hamilton, ML36EF, United Kingdom
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UKSoccerShop social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMar 04, 2025 - View all UKSoccerShop contacts
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My bloody parcel is in fucing lreland?...
It's a scam buy nothing
It says that my order was delivered but I never received it at my address that I applied which was 5700 Cowles Mountain.
I ordered a man city Jersey and paid for personalisation never got the item and never got a reply from customer service LY011185305DE. It is passed 2 weeks from the supposed delivery date
I ordered two kits and after a month still haven't received them. They do not reply to any customer service emails and their phone is always busy. It appears to be a fraudulent website.
Order Juve 3rd jersey with name on it.
I paid extra for express shipping yet still haven't received delivery 3 weeks later.
Cant track online and they have not responded to numerous emails and messages I've sent, yet they send Black Friday sales emails every day.
guess I should have known better.
I would stay away.
Order reference 944795
Received no refund on garment returned in August 2018.
No communication to my repeated requests.
Instigated online dispute resolution complaint using the EC platform, complaint
reference number 2018/143943.
Please refund my credit card immediately
Hope my post will be usefull to someone...
I purshased my order through Shop.com and after 2weeks received my order however I that I required a larger size of my item which they advertised was available. Before returning my item I stumbled on all these complaints and was afraid to return it incase of no item and no refund.
I contacted Shop.com and within hours of my complaint Shop.com customer services contacted me and then on my behalf made all the enquiries with uksoccershop. That same day uksoccershop also contacted me by email. In the end uksoccershop could not supply me with my required item and I'm waiting to receive my refund.
All my correspondance with uksoccershop I attached copies to Shop.com so they were aware of everything and if I do not receive my refund on my records soon then Shop.com are ready to sort everything out on my behalf.
Shop.com have 1st class customer service and will get you results if you have any problems with orders if you buy through their website.
I'm strongly agree. annoying... my order is on 19/12/08. today is 10/03/09
I ordered a River Plate shirt in june 2008. Now 31.01.2009 I still haven`t got it...I`ve e-mailed them a million times, and the respond has been like zero.Think I`ve got a couple of answers, and in those they say they don`t understand my mails. I`ve asked to send a new shirt, to get my money back, to get other products, but nothing helps.
They even got shirts put up for sale which they don`t have, and haven`t hade, in stock the past year!
Awful shop!