CB Airlines and Air Travel United Airlines Delayed flight of 8 hours and refusal to escalate complaint to supervisor

United Airlines review: Delayed flight of 8 hours and refusal to escalate complaint to supervisor

Joanne Aaronson of Reston, US

Apr 26, 2024 4:58 pm EDT

Verified customer

Featured review

On April 12, on a first-class ticket, I was delayed 2 hours in Palm Springs, CA and then in missing my connection in Denver was put on a later flight that left 6 hours later than planned getting me home not at 11pm but at 6 AM the next day. As a senior (74) with a severe back issue, the waiting at the airport, with in ability to get up and walk to get food, and refusal to help me at the lounge made for a horrible experience. United, at the lowest level of customer service offered just 5,000 miles then another 5,000 miles equal to about $100. My ticket was $2100 in first class when an economy ticket is closer to $800. I upgraded to first class because my trip was for the unveiling of my mother (putting the headstone at her grave) in Palm Springs, CA so wanted a peaceful trip when it was already an upsetting situation. the on the ground staff did little to help me. Only when I produced a pass (from the two that I got for the year due to my United visa card) for the lounge did they allow entry - even when I told them that I just needed to sit down they refused me. I was in terrible pain. (Joanne Aaronson, [protected])

Desired outcome: electronic certificate of at least $500 for 8 hours of delay and a red eye over night flight

Confidential Information Hidden: This section contains confidential information visible to verified United Airlines representatives only. If you are affiliated with United Airlines, please claim your business to access these details.

0 comments

Add a comment

United Airlines - unfinished work and hard-sell tactics 33

United Airlines - Rude and Abusive Flight Attendants 6

United Airlines - air duct cleaning 4

Resolved

United Airlines - Delayed baggage 1

Resolved

United Airlines - Unfinished work 4

United Airlines - United Club Newark C123

United Airlines - Delayed flights

United Airlines - Rude Svc Mgr and inflexible change fee

Resolved

United Airlines - Cancellation

United Airlines - inconsiderate Flight Attendant 2

View all United Airlines reviews and complaints

United Airlines Contacts

United Airlines phone numbers

131 777
131 777

Click up if you have successfully reached United Airlines by calling 131 777 phone number 22 22 users reported that they have successfully reached United Airlines by calling 131 777 phone number Click down if you have unsuccessfully reached United Airlines by calling 131 777 phone number 14 14 users reported that they have UNsuccessfully reached United Airlines by calling 131 777 phone number

22%
Confidence score

Australia

800 04 415 492
800 04 415 492

Click up if you have successfully reached United Airlines by calling 800 04 415 492 phone number 24 24 users reported that they have successfully reached United Airlines by calling 800 04 415 492 phone number Click down if you have unsuccessfully reached United Airlines by calling 800 04 415 492 phone number 13 13 users reported that they have UNsuccessfully reached United Airlines by calling 800 04 415 492 phone number

30%
Confidence score

UAE

+1 (800) 900-5000
+1 (800) 900-5000

Click up if you have successfully reached United Airlines by calling +1 (800) 900-5000 phone number 0 0 users reported that they have successfully reached United Airlines by calling +1 (800) 900-5000 phone number Click down if you have unsuccessfully reached United Airlines by calling +1 (800) 900-5000 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +1 (800) 900-5000 phone number

Mexico

800 162 323
800 162 323

Click up if you have successfully reached United Airlines by calling 800 162 323 phone number 0 0 users reported that they have successfully reached United Airlines by calling 800 162 323 phone number Click down if you have unsuccessfully reached United Airlines by calling 800 162 323 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling 800 162 323 phone number

Brazil

+1 (800) 864-8331
+1 (800) 864-8331

Click up if you have successfully reached United Airlines by calling +1 (800) 864-8331 phone number 0 0 users reported that they have successfully reached United Airlines by calling +1 (800) 864-8331 phone number Click down if you have unsuccessfully reached United Airlines by calling +1 (800) 864-8331 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +1 (800) 864-8331 phone number

USA and Canada

+44 845 607 6760
+44 845 607 6760

Click up if you have successfully reached United Airlines by calling +44 845 607 6760 phone number 5 5 users reported that they have successfully reached United Airlines by calling +44 845 607 6760 phone number Click down if you have unsuccessfully reached United Airlines by calling +44 845 607 6760 phone number 1 1 users reported that they have UNsuccessfully reached United Airlines by calling +44 845 607 6760 phone number

67%
Confidence score

United Kingdom

+32 22 008 868
+32 22 008 868

Click up if you have successfully reached United Airlines by calling +32 22 008 868 phone number 0 0 users reported that they have successfully reached United Airlines by calling +32 22 008 868 phone number Click down if you have unsuccessfully reached United Airlines by calling +32 22 008 868 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +32 22 008 868 phone number

Belgium

+45 70 126 233
+45 70 126 233

Click up if you have successfully reached United Airlines by calling +45 70 126 233 phone number 0 0 users reported that they have successfully reached United Airlines by calling +45 70 126 233 phone number Click down if you have unsuccessfully reached United Airlines by calling +45 70 126 233 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +45 70 126 233 phone number

Denmark

+358 80 096 070
+358 80 096 070

Click up if you have successfully reached United Airlines by calling +358 80 096 070 phone number 0 0 users reported that they have successfully reached United Airlines by calling +358 80 096 070 phone number Click down if you have unsuccessfully reached United Airlines by calling +358 80 096 070 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +358 80 096 070 phone number

Finland

+33 171 230 335
+33 171 230 335

Click up if you have successfully reached United Airlines by calling +33 171 230 335 phone number 0 0 users reported that they have successfully reached United Airlines by calling +33 171 230 335 phone number Click down if you have unsuccessfully reached United Airlines by calling +33 171 230 335 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +33 171 230 335 phone number

France

+49 695 098 5051
+49 695 098 5051

Click up if you have successfully reached United Airlines by calling +49 695 098 5051 phone number 0 0 users reported that they have successfully reached United Airlines by calling +49 695 098 5051 phone number Click down if you have unsuccessfully reached United Airlines by calling +49 695 098 5051 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +49 695 098 5051 phone number

Germany

+39 666 053 030
+39 666 053 030

Click up if you have successfully reached United Airlines by calling +39 666 053 030 phone number 0 0 users reported that they have successfully reached United Airlines by calling +39 666 053 030 phone number Click down if you have unsuccessfully reached United Airlines by calling +39 666 053 030 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +39 666 053 030 phone number

Italy

+353 189 092 5252
+353 189 092 5252

Click up if you have successfully reached United Airlines by calling +353 189 092 5252 phone number 0 0 users reported that they have successfully reached United Airlines by calling +353 189 092 5252 phone number Click down if you have unsuccessfully reached United Airlines by calling +353 189 092 5252 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +353 189 092 5252 phone number

Ireland

+31 203 469 381
+31 203 469 381

Click up if you have successfully reached United Airlines by calling +31 203 469 381 phone number 0 0 users reported that they have successfully reached United Airlines by calling +31 203 469 381 phone number Click down if you have unsuccessfully reached United Airlines by calling +31 203 469 381 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +31 203 469 381 phone number

Netherlands

+47 81 003 630
+47 81 003 630

Click up if you have successfully reached United Airlines by calling +47 81 003 630 phone number 0 0 users reported that they have successfully reached United Airlines by calling +47 81 003 630 phone number Click down if you have unsuccessfully reached United Airlines by calling +47 81 003 630 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +47 81 003 630 phone number

Norway

+351 214 159 102
+351 214 159 102

Click up if you have successfully reached United Airlines by calling +351 214 159 102 phone number 0 0 users reported that they have successfully reached United Airlines by calling +351 214 159 102 phone number Click down if you have unsuccessfully reached United Airlines by calling +351 214 159 102 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +351 214 159 102 phone number

Portugal

+7 495 980 0882
+7 495 980 0882

Click up if you have successfully reached United Airlines by calling +7 495 980 0882 phone number 0 0 users reported that they have successfully reached United Airlines by calling +7 495 980 0882 phone number Click down if you have unsuccessfully reached United Airlines by calling +7 495 980 0882 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +7 495 980 0882 phone number

Russia

+34 900 813 996
+34 900 813 996

Click up if you have successfully reached United Airlines by calling +34 900 813 996 phone number 0 0 users reported that they have successfully reached United Airlines by calling +34 900 813 996 phone number Click down if you have unsuccessfully reached United Airlines by calling +34 900 813 996 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +34 900 813 996 phone number

Spain

+46 858 536 954
+46 858 536 954

Click up if you have successfully reached United Airlines by calling +46 858 536 954 phone number 0 0 users reported that they have successfully reached United Airlines by calling +46 858 536 954 phone number Click down if you have unsuccessfully reached United Airlines by calling +46 858 536 954 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +46 858 536 954 phone number

Sweden

+41 224 177 280
+41 224 177 280

Click up if you have successfully reached United Airlines by calling +41 224 177 280 phone number 0 0 users reported that they have successfully reached United Airlines by calling +41 224 177 280 phone number Click down if you have unsuccessfully reached United Airlines by calling +41 224 177 280 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +41 224 177 280 phone number

Switzerland

+90 212 334 2920
+90 212 334 2920

Click up if you have successfully reached United Airlines by calling +90 212 334 2920 phone number 0 0 users reported that they have successfully reached United Airlines by calling +90 212 334 2920 phone number Click down if you have unsuccessfully reached United Airlines by calling +90 212 334 2920 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +90 212 334 2920 phone number

Turkey

+86 400 883 4288
+86 400 883 4288

Click up if you have successfully reached United Airlines by calling +86 400 883 4288 phone number 0 0 users reported that they have successfully reached United Airlines by calling +86 400 883 4288 phone number Click down if you have unsuccessfully reached United Airlines by calling +86 400 883 4288 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +86 400 883 4288 phone number

China

+852 28 104 888
+852 28 104 888

Click up if you have successfully reached United Airlines by calling +852 28 104 888 phone number 0 0 users reported that they have successfully reached United Airlines by calling +852 28 104 888 phone number Click down if you have unsuccessfully reached United Airlines by calling +852 28 104 888 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +852 28 104 888 phone number

Hong Kong

+81 367 325 011
+81 367 325 011

Click up if you have successfully reached United Airlines by calling +81 367 325 011 phone number 0 0 users reported that they have successfully reached United Airlines by calling +81 367 325 011 phone number Click down if you have unsuccessfully reached United Airlines by calling +81 367 325 011 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +81 367 325 011 phone number

Japan

+65 68 733 533
+65 68 733 533

Click up if you have successfully reached United Airlines by calling +65 68 733 533 phone number 0 0 users reported that they have successfully reached United Airlines by calling +65 68 733 533 phone number Click down if you have unsuccessfully reached United Airlines by calling +65 68 733 533 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +65 68 733 533 phone number

Singapore

+82 27 510 300
+82 27 510 300

Click up if you have successfully reached United Airlines by calling +82 27 510 300 phone number 0 0 users reported that they have successfully reached United Airlines by calling +82 27 510 300 phone number Click down if you have unsuccessfully reached United Airlines by calling +82 27 510 300 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +82 27 510 300 phone number

South Korea

+27 114 631 147
+27 114 631 147

Click up if you have successfully reached United Airlines by calling +27 114 631 147 phone number 0 0 users reported that they have successfully reached United Airlines by calling +27 114 631 147 phone number Click down if you have unsuccessfully reached United Airlines by calling +27 114 631 147 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +27 114 631 147 phone number

South Africa

+966 920 002 185
+966 920 002 185

Click up if you have successfully reached United Airlines by calling +966 920 002 185 phone number 0 0 users reported that they have successfully reached United Airlines by calling +966 920 002 185 phone number Click down if you have unsuccessfully reached United Airlines by calling +966 920 002 185 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +966 920 002 185 phone number

Saudi Arabia

+91 124 431 5500
+91 124 431 5500

Click up if you have successfully reached United Airlines by calling +91 124 431 5500 phone number 0 0 users reported that they have successfully reached United Airlines by calling +91 124 431 5500 phone number Click down if you have unsuccessfully reached United Airlines by calling +91 124 431 5500 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +91 124 431 5500 phone number

India

+54 115 198 1441
+54 115 198 1441

Click up if you have successfully reached United Airlines by calling +54 115 198 1441 phone number 0 0 users reported that they have successfully reached United Airlines by calling +54 115 198 1441 phone number Click down if you have unsuccessfully reached United Airlines by calling +54 115 198 1441 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +54 115 198 1441 phone number

Argentina

More phone numbers

United Airlines emails

customercare@united.com

100%
Confidence score: 100%

Support

United Airlines address

233 S. Wacker Drive, Chicago, Illinois, 60606, United States

United Airlines social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Dec 18, 2024
View all United Airlines contacts