United States Postal Service [USPS]’s earns a 2.2-star rating from 478 reviews, showing that the majority of mail and package recipients are somewhat dissatisfied with delivery services.
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Rude Manager
Today I visited the U.S. Post Office located at 1105 Moss Street, Lafayette, Louisiana 70501 and was greatly appalled at how rude the manager was to her staff. This is the THIRD time that I have witnessed her ugly ways and no telling how many times she is this way on a daily basis. Her attitude to her staff is DISGUSTING! Something needs to be done because not even a dog should be treated the way she treats her staff. She practically embarrass, belittle, and talk down to them. I am speaking on their behalf: SOMEONE NEEDS TO DO SOMETHING!
The complaint has been investigated and resolved to the customer’s satisfaction.
passport
Today, I went to the post office down on Sutter to apply for a new passport. I was told at the Chinatown post office, that I had to go there because I wasn't old enough so I went there today. So I filled out the two different passport forms since the instructions weren't clear. When I got to the Sutter post office, the guy that was there was really...
Read full review of United States Postal Service [USPS]getting mail
When someone sends mail and makes a small mistake on the addresss the post office keeps it for awhile than sends it back. We have less than 400 people in our small town. our PO number is 332 and if a person makes a small mistake and writes 323 or 322 the PO person holds it for days than sends it back. We were waiting for a doct0rs prescription so we ask & they had it. People seem to make the same mistake. I don't know why this happens. The PO writes on the envelope sometimes when this happens and puts it in our box than other times they send it back. It is always a different person making the same mistake. The employees complains to us but people just makes mistakes. The employees gets upset if the street address is in the wrong place. I try to teach people to write our address right. I am upset with the 2 employees that work at the small Yankeetown branch. What happen to the mail always gets through? Barbara Lewandowski PO Box 332 Yankeetown FL. 34498. THank You
The complaint has been investigated and resolved to the customer’s satisfaction.
I visited the website www.us-postoffice.org in order to change my mailing address. I filled the form and sent the request, but these jerks simply charged me, but they didn’t change the address. I tried to reach them, but all emails were retuned back, ‘coz the mail box was full. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?
I was just contacted by a debt collection agency and a gentleman named Richard Stokes said that online listing (which was a fraud to begin with) was extended to 2017 and now they are attempting to collect over $600. I have proof that the account was a fraud, but he does not seem to want to hear about it... his company is called DRS (Debt Recovery Systems). Beware if this guy calls you.
i just recieved a letter in the mail, it was a thick letter, from the united states postal service atlanta mail recovery center us postal service 5354 fulton industrial blvd sw atlanta ga, [protected], can you belive these ### had the balls to mail back all the info on aoackage i mailed 10 daYS ago to connecticuts, im in massachusetts, i mailed a very well taped box full of salt water base rock for a salt water aquarium, its old coral skeletons, dry as a bone, its used for decoration in salt water aquariums, they sent the package all the way to atlanta when ct is only 2 hours away from here, they told me the package was empty, hmmmmmmmmmmmmmmm geeeee i wonder why the package was empty, ill tell you why, cuz there is a bunch of greedy ###s that work there, they dont care who you sending your package to, or whats in it, all they care about is oh he wont miss this he can just file a complaint and insurance will pay him back, we are supposed to trust the post office with our valuables, all they care about is the next most valuable item that passes thru there hands, the post office is ful of lazy unrespectfull gold diggers, they all belong in society doing real labor, and them dumb fools get disgruntled over there union contracts, we are the ones who should be getting disgruntled, the us post office is full of lazy life sucking slime no good loosers.they pray on the weak, i bet they sit up in there break rooms talking about all the packagesa marked fragile that they dropped, or the semi open envelope that they took upon themselves to open and pocket the loot, saying that they will just blaime it on a machine.who needs security when the security is in on there scams to.im pissed off i hate the post office ### them all to hell
unsafe practices
The homeowners association where I live has a policy of head-in parking only. This policy was put in place for very practical reasons as there have been cases where fires have been started in pinestraw from vehicles that back into parking spots due to hot exhaust pipes or sparks. The USPS refuses to abide by this policy and when I spoke to the mail delivery person about this, his response was that USPS regulations supercede safety concerns. Their policy is just plain wrong, and the arrogance of the mail delivery person did not leave me with a very good impression of USPS employees.
The complaint has been investigated and resolved to the customer’s satisfaction.
poorest mail service ever
US Postal Service Post Master Mar. 20, 2009
Mark McNeley
925 Bering Sea Beach
Nelson Lagoon, AK [protected]
I am making a formal complaint and solution suggestion to improve mail service in the community of Nelson Lagoon.
Nelson Lagoon has 3 mail days per week, Tue., Fri., and Sun. On these days, the Post Office Clerk is only scheduled to open the Post Office 10am-12pm to 1pm-3pm.
Peninsula Airways Inc., our Postal Carrier is scheduled to fly on these days weather permitting.
THE REALITY:
Weather is a key factor in the arrival of mail. If it doesn’t come in on the scheduled mail day, it is bumped to the following day and so on. If the mail does not arrive on a scheduled mail day, the Post Office is not opened until the following mail day,
NOT THE NEXT DAY BUT THE NEXT SCEDUELED MAIL DAY!
So in reality we can go as long as four days without mail if it comes in the day after it is scheduled to do so, or can simply come in on a scheduled day after the Post Office is closed. On top of the worst mail service in the country, we have an additional four days to wait! Have you ever gotten bills from credit cards and others that were
PAST THE DUE DATE
because of mail service? Probably not! It happens in Nelson Lagoon
AT LEAST
once a month. That might not seem like a lot, but in 12 months, on an average a one $25 late fee accumulates into $144/person a year, multiplied by no less than 30, TAX PAYING, US CITIZENS could possibly = $4320.00. These companies don’t care if your mail is slow but I guarantee you that they want their late payment fee. In reality, Nelson Lagoon Citizens
PAY THOUSANDS
each year in late fees due to poor mail service.
THE CURRENT SYSTEM DOES NOT WORK!
Personal mail boxes are accessible but do not accommodate packages. The only solution without changing contract amounts would be to re-adjust the Nelson Lagoon Postal Hours. This has been proven to be the case. Most recently when an alternate Postal Clerk ran the Post Office for a month, she, without changing amount of hours paid, opened the Post Office every weekday and a short 15 min opening on Sun. More often than not, mail does not arrive on scheduled mail days due to weather.
I propose to change the Post Office Hours as follows:
Mon.-Fri. 1-3 am. 5 days a week with the additional 2 hours left over in reserve for a short term opening on Sat. or Sun., depending on mail availability.
It only takes a 15 min opening on Sat or Sun. if mail arrives.
THIS WILL ENSURE THAT THE MAIL WILL BE ACCESABLE FOR OUTGOING AND INCOMING MAIL. MAIL DELAYS DUE TO WEATHER WILL NOT BE A MAJOR CONCERN AND WILL NOT BE AGGRIVATED BY UN-NESSESARY CLOSERS DUE TO POOR POST OFFICE HOUR SCHEDULING.
SHORT OF OPENING A NEW POST OFFICE BRANCH FOR NELSON LAGOON WITH ITS OWN ZIP CODE AND AIRPLANE SERVICE EVERYDAY, IT IS THE ONLY LOGICAL SOLUTION.
I DO WANT TO EXPRESS THAT OUR POST OFFICE CLEARK IS FULFILLING HER CONTRACT AND ABIDING BY THE RULES MADE UP BY THE US POSTAL SERVICE. WITH THE CURRENT POST OFFICE HOUR SCHEDUEL SHE IS NOT OBLIGATED TO OPEN THE POST OFFICE FOR ANY TIME OTHER THAN THE HOURS SPECIFIED.
Mark McNeley
The complaint has been investigated and resolved to the customer’s satisfaction.
A joke of a tracking system!
This is the first and last time i'm using USPS! USPS picked up 6 packages fm my residence on 13 Mar 09. Till date, their online track and confirm still has this msg "The U.S. Postal Service was electronically notified by the shipper on March 13, 2009 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date...
Read full review of United States Postal Service [USPS] and 28 commentsmail delivery
Mail carrier is getting our mail mixed up on Holmes Street in Tallahassee, FL.IMy address is:2030 Holmes Street.Today, I recieved mail belonging to 2034 Holmes Street.So, I didn't recieve my correct mail.It probably ended up in the wrong mail box which probably ended up in that recipient's trash!
The complaint has been investigated and resolved to the customer’s satisfaction.
scam and cheating
I just wanted to say that I have always wondered if the Post Office is a government agency. Well my question was answered when I read that the postage rates are increasing again. First of all, I consider the system an office rather than an entity that provides a service of any kind. I am sure that you will all agree, we can get better service from a communist than we get from the post office, therefore I refuse to acknowledge them as a postal service. We are getting screwed again by a government agency that is raising their prices and not doing their jobs. I called the post office this morning and talked to a very nice lady that did her best to answer my question which was 'IS THE POST OFFICE A GOVERNMENT AGENCY?' Strangely, she put me on hold and I guess went to someone else to get the answer. When she came back on line she told me that the post office is a government agency. I thanked her for the information and let her go. I just wanted to tell everyone that the giant mystery is finally solved. THE UNITED STATES POST OFFICE IS INDEED A GOVERNMENT AGENCY and is run by the same group of crooks that have been running our country and gotten us in trouble. The same greedy suckers that reward instead of punish big business for screwing the consumer. Anyway, we still will not get any SERVICE from the post office. Have a wonderful day now and get to the post office to buy the extra .02 cent stamps that you will need to use your .42 cent stamps that you just bought two months ago.
The complaint has been investigated and resolved to the customer’s satisfaction.
On February 25th I paid the post office app. $6.00 in my neighborhood, to deliver a package frBerea, to Dayton, Ohio; They stated on the receipt that it would be delivered by March 3rd. Today is March 9th. I have called the number on my receipt, gone up to the post office in person, and gone to UPS. Know something? The person in my post office has 'NO IDEA WHERE THAT PACKAGE IS?" The contents cost me over $60.00. My profit margins on international shipping are MINISCULE. And now I have a U.S. customer that all I can tell him is: "I don't know where the post office's shipping of your package is...because...THEY DON;'T KNOW!). I work/live on social security. I don't move one stack of papers from one side of the desk to another, go home and collect $35, 000 + benefits; Sorry, this sucks.
10.9.2009
TO: Whom it may concern!
CC: United States Postal Service
475 L’Enfant Plaza SW
Washington DC [protected]
Attn: Manager Natalie Sorvari & Mary-Joe-sarcastic and condescending attitude
CC: Northland District consumer affairs-unresponsive!
100 S. 1st street room 121
Minneapolis, Minnesota [protected]
COMPLAINANT: Mr. P. Tejeda
Private Practice Investigations
P0 BOX 600332
E. St. Paul, Minnesota 55106
Discrimination employee misconduct complaint re: Location One
Seeger Square post office
Seeger Square E. St Paul, MN. E. St. Paul, Minnesota [protected]
Spanish employee misconduct: Jesse clerk #20
Bill# [protected]
Discrimination employee misconduct complaint re: Location Two
Eastern Heights, Oakdale location (Bob) & older Caucasian window clerk Linda-verbally loud, defensive & rude! Oakdale, Mn location Supervisor Mr. Iverson
Summery: On 9.30.2009 I attempted to go to this post office location to purchase some postage stamps for my five letters. Postal employee Jesse rudely and discriminately, disrespectfully greeted me! This is my third appearance at this location, which is connected to this small strip mall storefronts that also house/lease Rainbow foods grocery store. The outer appearance of this post office location is dirty unsanitary and disgusting. Spots-stains-spite-spew-saliva surround the entrance and concrete side-walk. Smashed bubble gum discarded cigarette butts carelessly littered and thrown.
Jesse seemed to be in an ornery, foul, argumentative and impatient mood and was also argumentative and defensive with me! Addressing me as a child or animal! On further note Jesse also smelled like he needed a bath as he is an extremely oversized male that sits in a chair at the customer service window all day with an ornery and stern attitude. Customers/citizens should not have to be subject to this type of discourteous, dirty, misconduct and or behavior.
This is the third post office within less then a years time around the E. Saint Paul Minnesota area that has been getting numerous complaints and negative ratings with it’s management/supervisor/employee customer relations and discriminatively run business! Including the Dayton’s Bluff location & Eastern Heights, Oakdale Mn. Caucasian male window teller (Bob) who wears visible droopy gold neck chains and appears intimidating to some customers/consumers. I verbally heard him call a Caucasian woman customer stupid in a joking disrespectful manner belittling her during a window transaction! Bob seems to frequently be in a cocky, defensive, stern mood during window customer transactions with other selective customers.
Furthermore, at the Seeger post office location when I asked for a manager or supervisor on duty I was rudely and sarcastically given a name of Charlie. However, this man was unavailable for customer complaints/concerns at the time…So when I got to my home/residence I attempted to call customer service hotline for the USPS @ [protected] Unfortunately, this number and department customer service computer’s were allegedly down, at the time, only to file a complaint, not to purchase postage and or track or to ship a package! I was told to call back later that night or tomorrow to file a consumer complaint. As of receipt of my/this original complaint over a week later after submitting a verbal complaint to Minneapolis Northland district Consumer Affairs manager Mrs. Natalie Sorvari t: 612.349.4401 who was to return my calls regarding a previous complaint months ago and never did! This Location and office/department has been recently unresponsive to my letters. However, I did manage to file another verbal complaint the following day over the telephone with a familiar over sarcastic and insincere woman by the name of: Mary-Joe hotline t: 612.349.6388 f: 612.349.3512
Please properly, investigate
Sincerely and respectfully a concerned customer/consumer Mr. P. Tejeda
lost expensive! packages
I mailed Christmas packages later than I expected. It was December 31st 2008. Around there. 2 out of 3 were fragile and expensive, those were insured. The one I know was not, but was the only one recieved. I complained to them about it, & its like they didnt care. There was no note at my household, no " return" packages. I believe someone stole it or either lost it. & they say I cant complain about it! I spent over 500 dollars on those items, they need to do there jobs. Im fixin to sue.
The complaint has been investigated and resolved to the customer’s satisfaction.
That's right. In fact, there is no longer even a form available to trace a package. They simply don't care. That's what happens with guaranteed jobs and no accountability - US Gvt welfare. Mail should be completely open to competition, not just parcels, and the USPS disbanded. Bulk mailers will have to pay their way as well.
returned mail
I would like to make a complaint about this but don't know how. I live in a shared apartment with many people. Only one of our names is on the mailbox. The mailman only delivers to the person whos name is on the box. I find this to be really annoying. Is it that big of a deal to deliver to the others? Is the mailman just lazy, stupid, or both? Is the mailman allowed to do this under the guidelines of his job?
The complaint has been investigated and resolved to the customer’s satisfaction.
It's not the mail carrier who sorts the mail and decides. A machine sorts it by the zip, then city and state, so on and so forth. Once it reaches a local post office People in the back sort it based off the information they have on who lives there. That's why you can get mail for someone who no longer lives there, if they don't notify the post office then they continue sending it there because it has no where to go. No think about that in reverse if they don't know you live there because they have no information stating that you live there, it won't get to you. They aren't stupid, it's not their job to figure out who lives where, it's YOUR JOB to notify them saying "hey, I live here too" Go to the post office and let them know. don't be lazy posting frustrating comments about things you can control and are pissed off that you ACTUALLY have to do something about it. They aren't Psychic
Hey Dummy...Lots of people send mail without the apt number on them...How is the mail carrier to know which apt they're in if the name isn't on the box...Duhhhh...What are you hiding ?
no pick up
I set mail in my outgoing mail box on Sat 2/21 then went out of town until today friday 2/26. I found that my gas and water has been shut off due to non paymant. I called them gas and water company and told them i mailed my payments last week and they basicly caled me a liar. I have to pay late fee and a $75 reconnect fee for gas and a $150 deposit, late fee and reconnect fee for my water. Im pissed. I eventually went out to my mail box and guess what i found. My bills were never picked up. that means no mail people came by for a whole week! This is costing me a bunch of money that i dont have. my kids and i are sitting in a cold house with no water until monday when i can pawn something. WTF!
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a similar problem happen to me. But, my neighbor experience the same problem as you. But luckly her power was not shut off. I put my mail in the mailbox for pick up. And for the record, the red flag was rised also. As a matter of fact I waited until I seen the mail carrier go up the street before putting the items in for pick-up. I was shock when I went out to get the mail that the mail carrier did not get the pick-up! How could she not see the pick-up when she put the mail in the mail box. I was so upset I called the post office for our area and explain to the supervisor what had happen and how this is a ongoing problem with the mail. The supervisor was rude, act as if she did not care.
This is a on going problem me and my neighbors, we get each other mail all the time. If anyone have any suggestions on how we can correct the problem please respond.
ultra-poor counter service
I would direct this straight to the USPS.com site if I could, but they have no mechanism for doing so. Idiots. The post office here in Margate, FL has slots for 5 people to assist with mailing, stamps, retrieving packages, et. al. On Saturday, February 21, they had 2 people working and 30 people in line. Today they have 20 people in line and ONE person working! WTF? I waited for 30 minutes and moved 2 steps up on Saturday before leaving to go live my life. Today I waited an hour. Does the Post Office make their customer service extra crappy in advance of postal rate increases? Is that their plan?
The complaint has been investigated and resolved to the customer’s satisfaction.
I totally agree. I live in Wilmington, Delaware and some idiot that works for the post office decided that it was fiscally responsible to remove all the self-service machines to buy stamps, mail small packages, etc. And this in light of their very crappy customer service. Today, April 20, I got in line with two people ahead of me and two people being waited on by two postal service counter workers. Once one of the workers finished helping a customer, he got up from his seat as one of the other customers ahead of me approached the counter. We thought he went to get something for someone, but that guy was gone for 20 minutes!. The other worker called for a supervisor, but I overheard her say that the supervisor never comes. Well the supervisor did come out and asked if she had been called. When the worker told her that yes she had called and told the supervisor that the other worker had just left the counter unattended. About 10 minutes later another postal worker came out and when it was finally my turn to be helped, I told her that we only get 15 minutes to park while I had been waiting in line for over 30 minutes. Do you know what she did? She just shrugged her shoulders! Unbelievable!
delivery of mail or lack of
I moved from Gray La to Houma La January 9th 2009. I put in a change of address on the 9th.I called the post office to see if they recived my change form and I was informed it never was put in the computer.So I put in a second change and it went thrue.It has been 15 days now and I still have not recived any forwarded mail.I have recived a few things at my new address but I have not recived mail from a few people I know for a fact sent me something.My company has sent my W2 twice and I have not recived either of them. When I call I just get the run around from everyone.Both post offices, the 1800 number and the consumer affairs people all have no idiea how to help me and they are rude to me.I'm very pissed off about this since I get checks in the mail from jobs I do online.The post office is messing with my money wich is taking away from my familys needs.I don't know how to get them to forward my mail. It took them 2 weeks to finally approve delivery of mail to my new address so in that time I know mail was sent here but not delivered and without tracking I get no help.So what am I to do make everyone pay for tracking to make sure my mail gets here?
The complaint has been investigated and resolved to the customer’s satisfaction.
I am a Chicago Illinois resident. The last piece of mail I've received was 8/30/2010. When I went to the post office in my area, I was informed the my normal postal carrier was on vacation. I then requested to the clerk to see if any mail had been left at the branch. The clerk was very rude and irate with me, as if I did something wrong. I 'm just very concerned in the time lapse of my mail delivery. I am cancer patient, and I receive most of my medicine via mail. I havent had any problems with my mail delivery in the past, and this lapse has put me behind in my dosage schedule. Is there any way someone can investigate this matter? I currently reside in the 60637 area.
I open the mail at my job. The mail gets later and later everyday. Today it is 4:24 P.M. and the mail still has not come. One day about 4-6 weeks ago, it did not show up then either.
What could possibly take so long?
mail boxes
SEVERAL YEARS AGO THE US POST OFFICE DECIDED TO INSTALL CLUSTER BOXES BECAUSE OF THE VANDELISM AND THEFT OF MAIL FROM INDIVIDUAL MAIL BOXES.
LAST YEAR THE LOCAL POSTMASTER DECIDED TO START CURB SIDE SERVICE AGAIN BECAUSE IN HER WORDS 'IT IS COST EFFECTIVE INSTEAD OF DELIVERINEG MAIL AT A CLUSTER BOX NO WONDER THE POSTOFFICE DOESNT HAVE THE MONEY FOR SIX DAY DELIVERY WITH THAT KIND OF THINKING!
The complaint has been investigated and resolved to the customer’s satisfaction.
10.9.2009
TO: Whom it may concern!
CC: United States Postal Service
475 L’Enfant Plaza SW
Washington DC [protected]
Attn: Manager Natalie Sorvari & Mary-Joe-sarcastic and condescending attitude
CC: Northland District consumer affairs-unresponsive!
100 S. 1st street room 121
Minneapolis, Minnesota [protected]
COMPLAINANT: Mr. P. Tejeda
Private Practice Investigations
P0 BOX 600332
E. St. Paul, Minnesota 55106
Discrimination employee misconduct complaint re: Location One
Seeger Square post office
Seeger Square E. St Paul, MN. E. St. Paul, Minnesota [protected]
Spanish employee misconduct: Jesse clerk #20
Bill# [protected]
Discrimination employee misconduct complaint re: Location Two
Eastern Heights, Oakdale location (Bob) & older Caucasian window clerk Linda-verbally loud, defensive & rude! Oakdale, Mn location Supervisor Mr. Iverson
Summery: On 9.30.2009 I attempted to go to this post office location to purchase some postage stamps for my five letters. Postal employee Jesse rudely and discriminately, disrespectfully greeted me! This is my third appearance at this location, which is connected to this small strip mall storefronts that also house/lease Rainbow foods grocery store.
The otter appearance of this post office location is dirty unsanitary and disgusting. Spots-stains-spite-spew-saliva surround the entrance and concrete side-walk. Smashed bubble gum discarded cigarette butts carelessly littered and thrown.
Jesse seemed to be in an ornery, foul impatient mood and was also argumentative and defensive with me!
Addressing me as a child or animal! On further note Jesse also smelled like he needed a bath as he is an extremely oversized male that sits in a chair at the customer service window all day with an ornery and stern attitude. Customers/citizens should not have to be subject to this type of discourteous, dirty, misconduct and or behavior.
This is the third post office within less then a years time around the E. Saint Paul Minnesota area that has been getting numerous complaints and negative ratings with it’s management/supervisor/employee customer relations and discriminatively run business! Including the Dayton’s Bluff location & Eastern Heights, Oakdale Mn. Caucasian male window teller (Bob) who wears visible droopy gold neck chains and appears intimidating to some customers/consumers. I verbally heard him call a Caucasian woman customer stupid in a joking disrespectful manner during a window transaction! Bob seems to frequently be in a cocky, defensive, stern mood during window customer transactions with other selective customers.
Furthermore, at the Seeger post office location when I asked for a manager or supervisor on duty I was rudely and sarcastically given a name of Charlie. However, this man was unavailable for customer complaints/concerns at the time…So when I got to my home/residence I attempted to call customer service hotline for the USPS @ [protected] Unfortunately, this number and department customer service computer’s were allegedly down, at the time, only to file a complaint, not to purchase postage and or track or to ship a package! I was told to call back later that night or tomorrow to file a consumer complaint. As of receipt of my/this original complaint over a week later after submitting a verbal complaint to Minneapolis Northland district Consumer Affairs manager Mrs. Natalie Sorvari t: 612.349.4401 who was to return my calls regarding a previous complaint months ago and never did! This Location and office/department has been recently unresponsive to my letters. However, I did manage to file another verbal complaint the following day over the telephone with a familiar over sarcastic and insincere woman by the name of: Mary-Joe hotline t: 612.349.6388 f: 612.349.3512
Please properly, investigate
Sincerely and respectfully a concerned customer/consumer Mr. P. Tejeda
packages not being delivered to street addresses
Please note we are having major issues with our USPS packages not being delivered in small towns such as the Town of Bingham since the new automated system went in effect. We do not have a mail career in town therefore packages are not being delivered to the street address, only to P.O. Box number. This is a major issue, because most companies, vendors, clients etc are not aware of this. They believe packages should only be sent to a street address, therefore they omit putting PO Box on the label and packages are being returned. This is HUGE problem for us and it really needs to be corrected. It would be so much easier for everyone if US POSTAL SERVICE or MAIL EXPRESS would update the database with their corresponding PO Boxes for each street addresses in small towns where there is no direct mail carrier so that to allow deliveries that ONLY show a street address.
Please forward this e-mail to someone hire-up that can make this happen. We really need a change for our services. As it is it is pretty inconvenient to have to go to the post office every day and not have our mailed delivered to our address.
We are looking forward for your response and advice in regards to this matter.
Thank you !
items not being delivered
Mail from my Ronkonkoma, NY home is not reaching the person addressed to.
In Raleigh, NC sent over a week and a half ago.
Other people have the same complaint.
The addresse is 3440 Suncrest Village, Raleigh NC 27616.
The complaint has been investigated and resolved to the customer’s satisfaction.
My post office is the Raliegh Post Office in Austin Peay in Memphis TN. The are slow slow inside the the place and the carriers are even worst and it's ridiculous. They don't care and I don't even know why they are still open. They never have enough workers and people have to stay In line forever to mail something off. Please Help!
I agree, I've waited 4 weeks and have to deal with the most rudist gastapo type postal workers. Still havent received item and tracking the item is a joke it still says the same thing it did 4 weeks ago. I think its pay back because they want to take their weekends away from them. Im not kidding they are mean nasty people.
awful experience
A package I mailed with usps the previous week was returned by the LA processing center with an ink stamp on it that stated, 'found loose in the mail at los angeles BMC.' It was a 30-pound music center with a wood casing and was packed in the original factory box with sturdy foam packaging inside. It was crushed. Something extremely heavy would have been required to crush this thing. Obvious carelessness and stupidity by usps employees.
But I'm shocked that they simply return it to me in another box (that they found and taped up around the original), dump it on my porch and offer no note of explanation or number to call for regress - nothing. It hadn't even left the city before it was crushed. They clearly don't give a ### what I think about it, either.
I didn't buy insurance because I was told repeatedly that usps rarely honors claims and because the product was packed so well that I didn't think it necessary. I'll no longer be stupid enough to use the usps for any package again. usps is a criminal enterprise that is allowed to destroy the goods they handle, without recompense or liability, and taxpayers pay for it. I'm out $125 and someone isn't getting the Christmas present they wanted.
The complaint has been investigated and resolved to the customer’s satisfaction.
At least you received it. I send a box to my son in the military in perfect condition in Feb. They told me the box was never received in Miami, then it was damaged then it was in Jacksonville, then someone at the facility cut the top of the box off and sent it to my son. The box was over 70 pounds and it was a box I purchased from the post office. They told me that they are sorry but there is nothing they can do. This was my sons mementos and jewellery making items, some things are priceless to him. He 's serving our country and can't even get his mail. I am disgusted by this.
lost and misrouted mail
Recently I experienced many mistakes over my mail. first was the incident when I personally dropped the car payment at the local post office. the company called me and they stated that they never received my mail and also they told me that many of their customers were saying the same thing, that they sent the payments and the Chrysler financial did not received their payments as well. next it was when my daughter's doctor mailed her very important prescription to the local pharmacy and they never received it either. now I send a register mail to my daughter in Boston and when I check the status on the USPS website, it says that by mistake my letter was misrouted. this was very important mail and that is why I send register mail, still, a problem. Can I trust the USPS now?
The complaint has been investigated and resolved to the customer’s satisfaction.
This is my most recent experience. When the USPS has lost tracked mail they post bogus tracking status or uses the old standard "status not updated" when they have no idea where something has gone. The package was supposed to be delivered to Hawthorne, CA on 8/16/2017. Why it was "out for delivery" in Hawthorne, CA on 8/16/2017 and then disappeared only to resurface elsewhere two days later is beyond me. It has still not been delivered.
What a sorry state of affairs but is this not another example of government mishandling citizens' property?
The item is currently in transit to the destination as of August 19, 2017 at 9:50 am. It is on its way to HAWTHORNE, CA 90250.
August 18, 2017, 7:50 pm
Departed USPS Regional Destination Facility
LONG BEACH CA DISTRIBUTION CENTER
August 18, 2017, 7:50 pm
Arrived at USPS Regional Destination Facility
LONG BEACH CA DISTRIBUTION CENTER
August 16, 2017, 12:56 pm
Out for Delivery
HAWTHORNE, CA 90250
August 16, 2017, 12:46 pm
Sorting Complete
HAWTHORNE, CA 90250
August 16, 2017, 9:52 am
Arrived at Unit
REDONDO BEACH, CA 90277
August 16, 2017, 9:18 am
In Transit to Destination
On its way to HAWTHORNE, CA 90250
August 15, 2017, 4:18 pm
Departed USPS Regional Facility
LOS ANGELES CA DISTRIBUTION CENTER
August 15, 2017, 9:25 am
In Transit to Destination
On its way to HAWTHORNE, CA 90250
August 15, 2017, 9:23 am
Arrived at USPS Regional Destination Facility
LOS ANGELES CA DISTRIBUTION CENTER
August 14, 2017, 9:25 am
In Transit to Destination
On its way to HAWTHORNE, CA 90250
August 13, 2017, 11:25 pm
Departed USPS Regional Facility
SAN FRANCISCO CA INTERNATIONAL DISTRIBUTION CENTER
August 13, 2017, 6:37 pm
Arrived at USPS Regional Facility
SAN FRANCISCO CA INTERNATIONAL DISTRIBUTION CENTER
August 13, 2017, 5:05 pm
Processed Through Facility
ISC SAN FRANCISCO (USPS)
August 7, 2017, 9:00 am
Processed Through Facility
ZHENGZHOU EMS, CHINA
Origin Post is Preparing Shipment
August 6, 2017, 5:33 pm
Acceptance
CHINA
I've found this to be fairly common problem with USPS services. I've had problems with them as recently as yesterday. A package was supposed to reach its destination at a P.O. Box (UPS Store). The seller shipped product nearly two weeks (in the same city as the mailbox), yet I come to find out that it has been register in the system as delivered. Even though, the actual manager of the UPS store has not seen such package or address saying it never arrived to that location. Though, post office continues to claim that the package was delivered on the specified date to the location (probably to someone else).
non delivery
According to the supervisor at my local post office 2-3 day priority mail does NOT mean 2-3 days and that I am not to expect that just because I pay extra for it to be delivered priority does not mean anything.
I mailed an envelope on January 2 sending it (and paying extra) for the 2-3 day priority service. By the way, I am more than willing to accept that it could take four days. However, as of today January 12 it has not reached its destination... and to top it off the supervisor told me that that is perfectly acceptable. She attempted to tell me that the only "guaranteed" delivery is the express which is quite costly. I decided against mentioning that a few years ago I used express for something that had to be there the next day and lo and behold it did not arrive the next day. Of course, I was not refunded for the service I paid for and did not get. And I'm guessing I will not be refunded the difference between the priority and the "take your chances" rate this time.
If they cannot deliver in 2-3 days they should not called it 2-3 day priority mail and they certainly should not be charging extra.
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to your website which is very misleading. They charged my checking account 40.00 for nothing! I am going to report this to the better business bureau. Your so called website just preys on inocent people. I expect to receive my money back in my account or better yet I want a check mailed to me! My name is Brenda Colburn Route 3, Box 201 1/2 Marion, Alabama 36756 Thank you for your immediate attention to this matter.
mail fraud im not receiving my mail on time...im receiving copies of statements with mis information, besides late mail and names of
businesses that dont even exist...
USPS has lost my passport which was shipped by standard mail 20 days back! I mean who would know that it is such a risk choosing standard mail . What should the poor do ? Not everyone can choose Priority mail...USPS sucks!
I shipped priority mail package that was "supposed" to be delivered [protected]/ Never arrived and was mis-scanned, went through EVERY SINGLE POST OFFICE IN HOUSTON, TEXAS then was marked RETURN TO SENDER. Package NEVER ARRIVED TO MY HOME ADDRESS AND IT HAS BEEN A MONTH! Now they are telling me that the zip code was "blacked out'. PORTLAND, OREGON USPS, AT THE AIRPORT, IS TRYING TO FIND IT. They will not return my money and the insurance - CONSUMERS: STOP PAYING THESE PEOPLE'S SALARIES AND GET AHOLD OF YOUR GOVERNMENTAL REPRESENTATIVE - I AM
mishandling of male
That is why I ONLY ship packages and important letters etc... via FED EX and UPS at least their next day delivery REALLY is Next Day
I want my mail UPS. Aggggggg!
Went to the Main PO in TOms RIver NJ - needed a passport photo. Was told the machine hadn't worked in over 2 years and then the clerk laughed and said "who knows when we'll get it back". Also told me that there wasn't any way I could stop receiving junk 3rd class mail.
Are they kidding ? Not the local POs fault, I think, but a reflection of the lack of concern and respect for people, through the entire Postal service.
Local Mail man is a nice guy, though.
no mail delivery
Our Postal Carrier did NOT deliver our mail today, January 10, 2009. He had come into the area, but did not come down my street. Thus, nobody on my block received any mail today. This means I will have to go to the local Post Office and drop off my mail in person so that I can make sure my mail gets out in time. It does not help at all when the only phone number listed in an 800 number. If I want to call and file a complaint I should be able to call a local post office, not an 800 number that may be answered by someone in an entirely different state.
I will get the phone number I need, I will file a complaint, and I will definitely suggest the Postal Service search my carrier's home to make sure that he is not hording any of our mail.
The complaint has been investigated and resolved to the customer’s satisfaction.
Our mail carrier constistantly delivers other people's mail to our house. Most of it is junk mail, but we have gotten mortgage notices, income taxe refunds, and investment informtation for other people. If it is in the same neighborhood I will take it to them, but if it is not in our neighborhood I put it back in the mailbox. Often they refuse to take it. When I put a note on it explaining that they needed to redeliver it, the mail carrier accused me of defacing mail. Recently I renewed the registration on both of our cars. One of them arrived in 5 days like they usually do. I still haven't gotten the other one. I contacted the DMV and they said they were mailed on the same day. If I get a ticket for not haveing my registration, will the mail service be willing to pay the fine. I am sure they won't, but they can raise their fees and limit service when every they wish. I guess that is what happens when you have a monopoly.
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I love in an apartment complex, the mail boxes are very small and have to be opened with a key. The last three packages that were delivered were framed into the small mail boxes the last delivery was crammed so tightly the product was ruined. Why can't the packages be put outside my door you have to go past it to get to the mailboxes.
Do not get mail delivery . Four or five days at a time.
No mail delivery for four or five days
I Hate the U.S. Postal service! First off they charge way too much to ship and their rates just keep on rising. Second off I am an eBay seller and I print postage labels online through Paypal. Two times so far I have had to void a label and request a refund because every time after I pay for postage I go to print my label. Sometimes when I press print label it will say this webpage cannot be displayed and there is nothing wrong with my internet connection. I shut my computer down and restart it and try it again after a while same thing this webpage cannot be displayed and after so many attempts to print the dang label fails they say you have exceeded the number of labels to print if you have trouble printing your label please void the label and Pay for it again and your refund will be issued within 21 days. 21 days why would it take them that long to give you a refund. I hate the U.S. Postal service because of them I am barely making any money on eBay.
I was job searching online and I saw a Website that said $20 an hour for a USPS job. I had already been told that they receive good benefits and pay. When i called they asked for all the basic info which is name, dob, address, etc. They told me that I had to take a test and that it was refundable. So i had to pay $100 +. So they took my money an i found out that they were a fraud.
We mailed our tax documents via certified mail to our accountant on Friday, January 30th, 2009 and they have not been received as of yet. Our mail goes to Springfield for cancellation and then to the post offices. We checked with the Dixon Post Office and they said the package had not been scanned as being delivered to any post office which would make me think the postal service lost the package before it reached Springfield.