United States Postal Service [USPS]
Reviews and Complaints

I have lived in Union, NJ for the past 18 years and have not had any problems until this past year. I live in a condo community and there are multiboxes. If there is a package that is delivered to my unit, it always left on the ground level. The postman does not even try. I have seen him leave packages wherever he wants to, for not only me but my neighbors. Due to CV-19, if we don't leave our homes, God knows how long the package is out there in public site instead of at our doors.

We DO have larger package boxes that are locked near our mailboxes. Keys are left in our mailbox if we have a package. I'd much rather prefer that if the postman is too lazy to walk up the stairs and leave it at my door like AMAZON does.

Today is the day t hat I don't see any trace of my package and it was allegedly delivered at 2:31 today - January 29th. I go to check around 5pm after work and it was not at my door, on the steps, on the ground level or in my mailbox. This time it was a fairly expensive item that was a gift that I purchased! Now what do I do? I need my package and I need the USPS in Union, NJ to do a way better job delivering packages.

Order reference #19983
Package reference [protected]
Delivery partner OSM 9274890140825124392158
Landmark tracking number LTN138915556
Order of fishing lures from Ontario, CA to Cheyenne, WY
Tracking shows as amazing journey back and forth from NY, IL, CO, WY back to CO, back to WY. Back to CO, back to WY and now to MN.
USPS tracking showed three occasions when delivery was scheduled but was never made, lates delivery schedule was for tomorrow Monday
At 5 PM but package was sent to MN today.

About 2-3 times a month we get some of our neighbors mail in our mailbox or they will get ours in their mailbox. This has been going on for about a year now. Is there any way to improve the mail deliver service in out small town? All mail boxes are clearly marked with the address number either on the side of the box, on the post or on the door, and some are even marked again on the inside of the door to the box. I have taken neighbors mail back to the local post office and let them know it is not mine but was in my box, I've walked some to their door and hand delivered it, I've left it in the box and put the flag up and I've went as far as 3 houses away to pick up my mail after a neighbor called and let me know my mail was in his box. Me letting the local office know about the issues doesn't seem to help but maybe if someone from higher up could investigate the issue it could get fixed. Thank you for your time.

package received at n York post office on Jan 16 2021 and is still siting not delivered.
today is Jan 19 2021ew

The Click-N-Ship site is virtually useless. I filled-out ALL required fields and still get "Please select a contents type." There are SO many voice commands I must go through for technical support it's an enormous time suck. Thirty to 50-minute wait times. No dedicated Click-N-Ship number. How is the USPS supposed to compete with UPS other than on price. As a business-owner I'm SO frustrated!

Relative to Account #[protected] [protected]:20 a.m. Michael Erdheim
[protected]@hotmail.com
I was charged on my credit card MC-6570 $33.25 but was completely unable to print the label. Please cancel this transaction and either credit me or do not
submit this charge for payment. Please note that I then was required to ship
via my Ebay account at a greater cost # [protected] 14 to identical buyer.
Thank you,
Michael Erdheim [protected] [protected]@hotmail.com

After years of residing at the same address with no issues, the USPS has suddenly refused to deliver a package. I filled out the peach slip indicating redelivery date and location options only to have a clerk from the local post office branch tell me I needed to come pick up the package. I informed her that I worked/had appointments during those hours, and she stated she "didn't know what to tell" me. She then told me she will see me when I picked up the package and hung up. I have not been able to reach anyone at the number I was called from.

On 12/21/2020 I mailed a small package priority mail 2-day from Coldspring, Tx to Nacogdoches, Tx a residence less than an hour and a half away. The package then traveled to Houston then to Louisianna, a completely different state, and has been sitting there since 12/22/2020, it is now 12/28/2020 and yet to be delivered.

December 22, 2020, 8:20 am
Arrived at USPS Regional Facility
SHREVEPORT LA DISTRIBUTION CENTER

December 22, 2020, 3:51 am
Departed USPS Regional Facility
NORTH HOUSTON TX DISTRIBUTION CENTER

December 21, 2020, 11:15 pm
Arrived at USPS Regional Facility
NORTH HOUSTON TX DISTRIBUTION CENTER

December 21, 2020, 5:08 pm
Departed Post Office
COLDSPRING, TX 77331

December 21, 2020, 11:28 am
USPS in possession of item
COLDSPRING, TX 77331

One week ago I mailed a letter at the Post Office in Newport RI to go to my granddaughter in Brookline MA, distance of approximately 90 miles. As it contained a birthday present, I wanted her to get it promptly so I sent it by Priority Mail. The Tracking Number is [protected] 74. As of today, seven days later, she hasn't received the letter. Your Tracking System states that it is IN TRANSIT! WHERE IS IT? WHEN WILL IT BE DELIVERED? WHY DID I PAY 14 TIMES THE STANDARD MAILING CHARGE FOR THIS SERVICE?

This is December I have not received 3 letters yet 2 bills and disibity letter not the first time . Getting real tried of it . Perryville Ohio 44864 . Please look into it tried of paying late charges

Currently, nine (9) packages are unaccounted for in the USPS system. I can live with packages for me that may someday show up. What I cannot accept is the three (3) priority mail packages that I mailed early that just disappeared in the USPS black hole. These are all packages for loved ones that are always with us for Christmas but cannot be with us this year because of government dictates.

Tracking just says "in transit to the next facility, " a position that never seems to change.

I would like to think this is an isolated year for the USPS, but, based on past experiences, it is not. It is just more extreme this year. I know that I will not rely on priority mail again. I'll pay extra for FEDEX or UPS.

The lines are too long.

I paid the overly high rates for shipping from the post office and am not getting my $15.00 worth of shipping. Here it is 12/17/2020 at 5:44pm est and my package still hasn't arrived...worse it sat in the hub in California for almost 2 days! You can't blame everything on the pandemic as this has happened before the pandemic...plus I am familiar with the automation and how it works as my father was a postal worker for 35+years.

Payment for services not rendered is fraud. This is fraud by a government agency and is unacceptable! Hell my mail person hasn't been by in couple of days which resulted in me getting served court paperwork for something that had not arrived in the mail yet! I am fed up and wonder why I pay so much for lack luster performance. If I did half of the [censored] the USPS did at my job I'd be fired...so maybe the high ups of the USPS should be fired!

We haven't been getting our mail, it's been three or four days now. We get automatic answering systems. Those are helpful but we aren't getting our mail! I have been watching the news for delays or any reason since the pandemic. I get policy information on the web, no real solutions for the missing items or mail not getting picked up in my area. My flat has been up for days.

Can you please tell me why the mail comes to my house at 7pm? Also I always gets my neighbors mail perhaps they know I would take it over to them cause they don't what to make the stop... This isn't the first time this has happened... Why do you have over 8 hours of daylight but we always get our mail after dark... I dont get it! Maybe they need to split the rounds up... (in half)

9361289745009041783459 Tracking number. Can't the carrier toot the horn or something. Getting conflicting info. Please call me at [protected]. There is always someone here.

1st I get a message saying USPS couldn't get to door because of gate.

2nd message. Attempted couldn't locate address

3rd message. No none address

Say what. Been getting packages here for long time and mail everyday.

Not acceptable

Wanda Ward
[protected]