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CB Parcel Delivery Services UPS dog killed by ups truck in his own driveway
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UPS review: dog killed by ups truck in his own driveway 23

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12:38 am EDT
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My 3yr. old ., 65lb. Boxer was killed this afternoon in his own driveway. This was witnessed by my husband. The driver was pulling up our driveway and said he saw my dog run to the side of the truck and he thought my dog had run on around to the back, so he sped up. My dog was still at the side of the truck and his head was crushed by the rear wheel tire as he was run over. My husband actually had to move the dog off the driveway so the UPS truck could leave. The driver said he was sorry and would make a "report"as he sped off on his merry way. This is a tragedy that was totally avoidable. The driver should have had a clear view of where the dog was before he proceeded up the driveway. We have invisible fence to contain our dog, never would we have believed he would be murdered in our own driveway! This was total negligence on UPS's part!

Update by Vickie French
Jun 15, 2009 9:08 pm EDT

Update on our loss of boxer-After much conversation with UPS Public Relations, the issue of our dog's death has been resolved as much as it can be, to our satisfaction. Nothing can bring our dog back, but hopefully make more drivers aware of things going on around them even if they are just in someone's driveway. Thank you, Debbie Curtis- Magley for getting involved. Rest in peace, Peyton. We will always love you.

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The complaint has been investigated and resolved to the customer’s satisfaction.

23 comments
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thatsgay
yeehaw, US
May 28, 2009 1:33 am EDT

i would absolutely sue, so should you. I have had a few dogs get ran over on MAIN roads, but for it to happen in your driveway, is flabbergasting, and a tradgedy

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Marilyn L.
Cambridge City, US
May 28, 2009 2:12 am EDT

So sorry to hear about your loss.

I had a neighbor whose dog was hit by a UPS truck in the street. Broke the dog's leg. The driver was truly concerned and assisted her in caring for the dog and preparing it for transportation to the vet. She
said the driver told her that UPS would pay the vet's bill and explained how to pursue that.

The neighbor did take the dog to the vet and it's leg was put in a cast but I don't know if she approached UPS to pay and if so, what the outcome was.

Don't know if they compensate for a death or a loss of property. I would think they would, especially when it occurred on your property, as opposed to a public street or road.

Unfortunately, any compensation that might be offered won't undo the tragedy or bring your pet back. Would any cash award be as
valued as your beloved boxer?

I'm sure the driver feels terrible about it and, at least in the near future, will be more cautious when driving around animals...perhaps saving some lives, due to your loss.

Debbie Curtis-Magley
Debbie Curtis-Magley
Atlanta, US
May 28, 2009 10:39 am EDT

Vickie:

I am truly sorry to read about the loss of your beloved dog. I work for UPS Public Relations and I'd like to offer some help. Please contact me at upsfeedback@ups.com.

Debbie Curtis-Magley
UPS Public Relations

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UPS Wife
Bethel Park, US
May 29, 2009 5:45 pm EDT

Perhaps you should have had control of your dog prior to the truck leaving, especially if your dog is one to chase cars/trucks like most boxers are. You are more at fault for not controlling your dog, your own driveway or not. It is a tragedy that could have been avoided especially after noticing the dog running after the truck, why did you take the chance that nothing would happen. Why do you think it is the drivers responsibility to keep track of YOUR dog? Have you ever heard of russian roulett? Do you plan on playing that game next? Now to add insult to injury I am sure you will sue the driver/UPS for your own irresponsibility. Put your big girl pants on and accept the fact that you AND your husband should have had better control and quit blaming others for your stupidity!

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Vickie French
US
May 29, 2009 8:25 pm EDT

UPS Wife,

My husband was actively telling the driver to stop and retrieving the dog when the UPS driver proceeded to speed up the driveway. The truck was coming INTO our driveway and NOT LEAVING thus had a clear view of all activities. He admitted to seeing my husband telling him the dog was there and to STOP! Clearly you did not thoroughly read the details of this event and quickly jumped to defend your husband. Responsible intelligent dog owners are not at fault here but rather a negligent driver. Our irresponsibility lies in having faith that others care about animals as much as we do. We truly appreciate you attacking our grieving family.

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UPS Wife
Bethel Park, US
May 29, 2009 9:26 pm EDT

I thoroughly read your compaint which mentioned NOTHING of what you have written now. Perhaps you should have included that. MY husband has 15 years perfect driving in PA not your state and my husband has stopped traffic to remove turtles from the road and has transported animals out of harms way. If what you now claim is true, your driver is not only unfeeling but stunningly indifferent to animals to which corporate can address. He should NOT be driving if he can't listen. However, do you have any idea how many dogbites my husband has received? The owner then claimed he (UPS) should have been more aware?! UPS is not only responsible for their own actions but seems to be the actions of others as well. I am tired of the never ending scapegoat which is everyone else but the individual. By the way, on Thursday May 14, 2009 I accidently ran over my own dog in MY OWN driveway so I know a little about hurt, guilt and second guessing. I had pulled in and out a thousand times while my dog was out and never an issue, it only takes one, I was in a hurry but pulled out slowly like always and thought she moved (like every other time). I am picking up her ashes tomorrow.

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T lind
US
Jan 16, 2022 10:02 pm EST
Replying to comment of UPS Wife

Sounds like karma to me…

Debbie Curtis-Magley
Debbie Curtis-Magley
Atlanta, US
Jun 16, 2009 9:35 am EDT

Vickie:

While we can't undo this tragic accident, I'm glad we were able to get your concerns addressed. Thanks for your patience in working with us.

Debbie Curtis-Magley
UPS Public Relations

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Adrian_Bruno
Sydney Metro Area, AU
Sep 08, 2009 1:00 am EDT

UPS Wife - Maybe you should have one of your children run over, and then we can blame you for letting your kids play in your drive way! Make sense? NO

UPS truck was at fault, he entered the drive way, he was warned and told to stop, yet did nothing. The dog was on private property, therefore it was "Controlled" should it have been run over on the road, that would be a different story - BUT - it was run over on private property. UPS deserves to be sued and is at fault.

I'm very sorry for your loss, I can't even begin to imagine what a loss like that feels like.

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googy50
Mt Pleasant Mills, US
Oct 19, 2009 1:40 pm EDT

I would have started shooting at the damn truck myself, I also would have sued for my dog and pain and suffering and psycological bills. soory for your tragidy.

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3littlebirds
US
Oct 24, 2010 4:11 am EDT

UPS has murdered more dogs than can be imagined. I discovered this when my Sheltie was run over in our drive way. Just mention it in the office, at a ball game, ask ANYBODY if they've had a dog run over by UPS and they will say yes or will know someone who has. And I'm told that they joke about it when the drivers come back in..."how many did you get today?' And I am SO not kidding. It is disgusting. Brown is [censor].

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Natalie37830
Oak Ridge, US
Nov 02, 2010 11:17 pm EDT

My dog was killed today by a UPS driver. I don't blame the driver even though he might have been taking the curve a little too fast. Still, my dog darted out the door to chase a squirrel.

Horrible experience. For the driver, my dog (who suffered for at least ten minutes before finally dying), and my daughters who adored Chase.

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LARRY1958
HAGERSTOWN, US
Mar 03, 2011 1:26 am EST

DOGS ARE NOT TO BE RUNNING AROUND WHEN YOU KNOW THAT SOMEONE IS COMING TO YOUR RESIDENTS, YOU ARE THE MASTER OF THAT DOG SO THERE FOR YOU ARE RESPONSIBLE FOR THE DOG ACTIONS NOT THE DRIVER. I DON'T THINK ANY DRIVER WANTS TO KILL ANY ANMINAL.

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jennifer_averheart
Pensacola, US
May 12, 2011 3:19 am EDT

My dog was hit and killed by a ups driver today... I had just let my dog out to use the bathroom and i live in a dead in circle, the ups driver was speeding down the road and was not paying attention and hit my dog.. my neighbor seen the whole accident, the ups driver did not even tell me sorry for what he did... The only thing that he said was that he was not responsible... Who drives in a dead in at a speed like that? Now i have 5 children that are very upset and wont stop crying.. Tj was not just a dog, she was a family member.. This is not going to be the end of this.. something has to be done with these ups driver just running people dogs over and getting away with it... If you can not drive the speed limit, or watch what you are doing then you do not need to be driving a company truck, or driving period for that matter..

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penny j
Overbrook, US
Jun 30, 2011 5:20 pm EDT

In April, my Sophie was run over by a UPS driver. Detail:; I live in the country and have a 200 yard drive way. I have had a delivery every three months for 10 years by the same driver. Due to him always driving down my driveway lickety split, I always have the dogs in the house when I know he is to deliver. But alas I forgot that morning. I had just let them out to use the facilities and went back to the house and heard a honk. Realizing it was UPS and terrified I left the dogs out I ran to the front door to receive my package and count heads. No Sophie. I'm hoping she is out back and go to check when I hear another honk and see she is lying in my driveway where he hit her coming down the drive. His first remark..."Did I hit your dog'? I wanted to say.."Do you see anyone else?" It just gets worse from there. I cried, buried her, spoke with a Supervisor who came out an hour later and felt bad for days from what I saw and heard after the accident. Then low and behold I receive a call from their insurance company offering me money as compensation. What she feels is reasonable compensation, not what I actually paid for the dog or for any suffering I had from this or did I find out if the driver was disciplined or at least trained how to fake sincerity when he kills an animal. Needless to say, I have not cashed the check and letters are going out today to Insurance Co and UPS.

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HoriableDay
tiburon, US
Apr 25, 2012 2:53 pm EDT

To Whom It May Concern:

Today at approximately 2:15pm an unidentified UPS driver came to deliver a package to my address. The man I recognized, as he has delivered to our house and the neighborhood for several years. He was familiar with my home and familiar with my dogs.

Cody is an approximately 25lb white fluffy Coton (picture attached). He has approached many people who have come to the door, and specifically the unidentified employee today on multiple occasions. He has never had any vicious tendencies, history of violence, or issues with other neighbors or dogs. He is merely a friendly dog who gets excited and like to greet people who come to our door. This man knew that about him.

On April 25, 2012 around 2:15pm when the unidentified UPS employee (Picture Attached) approached my home, Cody came up to him 3ft from our front door and greeted him like he has done many times in the past. The unidentified employee knew our dogs and how friendly they are. The employee is approximately 6'1, 215 lbs heavy set middle aged male. Instead of lightly stepping back or placing his signature computer in between them, or just petting him when Cody approached his legs, the employee started to say "hey!" and then he wound up his left hand, which was holding the signature computer, and came down with it full swing forcefully and directly striking Cody in the his face/head, knocking him to the grass, whimpering and disabled. The dog was basically knocked unconscious by the man. Cody was in no way a threat to this man and he has knowledge of the dogs for multiple years.

I was absolutely astonished that this man so brutally attacked my dog, of whom was just merely excited and coming to greet him. The force with which he wound up and hit the dog with his metal signature computer was a shocking sight, one of which I have never witnessed before. With Cody's size and being a dog, it felt like I was watching someone maliciously backhanding a crying infant child with a club. The man wasn't holding a newspaper, it was a large metal and plastic signature computer.

I immediately confronted the driver and demanded an explanation for his actions. He had no remorse in his tone and had a "I can do whatever I want" attitude. I demanded his name and he refused to give it to me. I continued to request his information and he failed to identify himself. I informed him that he was acting as an agent on behalf of UPS and his actions have serious repercussions on himself and the corporation. His failure to identify himself was extremely unprofessional.

This act was beyond evil with extreme overtones of malicious intent. This man looked like he had been saving that one hit for all the dogs he has encountered on his route. And to unleash it on a 25lb white fluffy dog who was 1/8th his size, just coming up to say hi, left me extremely dumbfounded. The dog was taken directly to the vet after his eye was not opening and he was laying on the ground not moving.

The driver took off without giving me his information and I immediately filed a police report with the Tiburon Police Department. I have also made a report with the Marin Humane Society, and have attempted to contact UPS. I was told I would receive a call back within an hour from someone at UPS. To no avail, I received no call, almost as if this was not an important issue to remedy, not even a call from the district manager or someone else on behalf of this man who could explain his actions and offer some sort of apology.

I am extremely upset with the behavior of one of your employees. I am very surprised that no one returned my call to discuss this situation from UPS. At this point, I am seriously considering pursuing legal action against the driver personally and against UPS as being vicariously liable for your agent negligently handling this situation and for failure to properly train your employees. This event has upset me more than anything I have ever witnessed and I have not been able to get the image and the sound of this man swinging his computer and striking my dog directly in the face with full force.

This animal has never hurt anything or anyone, he is a small dog, and the excessive force that was used to cause blunt force trauma to his face, head and neck was extremely unacceptable.

I expect to hear from someone responsible for managing this man's actions very soon

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MBock23
Oxford, US
Feb 06, 2013 11:24 am EST

I have also recently been hit IN MY OWN DRIVEWAY by a carless UPS driver whom I had called on previously for driving to fast. If you have also been a victim and would like to get the word out to UPS that they can not do these damages and not be held accountable please join our facebook page at: https://www.facebook.com/groups/604600326232476/members/

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seidoohcm
US
Dec 04, 2013 8:18 pm EST

Today one of my beloved dogs was struck and killed in our driveway by our local UPS delivery driver. We live in the country and typically will leave the dogs in the house if we are working outside or in the barn and are expecting a delivery or any visitors. However; today the dogs were out playing with my mother and my two year old son in our front yard. The UPS driver has a near private road with unobstructed view of all of our property and driveway when delivering to our home. He has on occasion delivered to our home when our dogs have been out and in fact he typically has treats with him for the dogs so he has no excuses for not proceeding with caution. I'm just sick and still in shock with the news, also made worse by the fact that my two year old witnessed it all and now we have to relive this tragedy for awhile because we'll have to continue to explain to him what happened and why Diesel is no longer around for him to play or snuggle with. I'm just at a loss for words and still grieving...

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rocky the kid
Sand Springs, US
Jan 21, 2014 10:05 pm EST

my dog was hit last week by the ups truck he popped his eye out i rushed him to the vet and $700 plus later he is recovering but it took all my money and now my dog has only one eye the driver was nice but never offered to help with bill i did try to stop the dog but i was to late

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Bellamy2
Harvard, US
Jul 23, 2014 11:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Your dogs were run over in roads and in DRIVEWAYS, where you allowed them to roam in harms way. No one can see where a dog is standing from a car, let alone from a truck that size. You allowed your pet to play where cars and trucks drive, and blame it on the person who DROVE into your DRIVEWAY, and on the street where vehicles belong and dogs do not for thier safety. You actually invisible fenced your driveway as part of your dogs play area! That lacks basic common sense. I hope that UPS did not offer to replace your dog. Next it will be Fed Exs fault, and one poor dog crushed under the wheels of a vehicle because of negligent owners like you is enough.

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T lind
US
Jan 16, 2022 9:49 pm EST
Replying to comment of Bellamy2

What a soulless joke you are. Did you read the part where the dogs were in a locked gate that they UPS driver left open so they could go get hit in the road?! Maybe they should run over you next time

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JRJones
US
Aug 21, 2015 6:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The UPS driver that delivered a package from Macy's this AUG 7 decided for inexplicable reasons not to knock or ring my doorbell. He instead opened my back gate, telling me later he meant to put it in the back but "my dogs would not let him". He said one went to my front porch and the other to the neighbors, so he placed the package on top of my car and left, leaving my backyard gate wide open and the dogs running loose. I was in the house the whole time, and he could have let me know--he never even tried.. Very shortly thereafter my neighbor came to the door and rang to tell me my Jackson had been hit.
I rushed him to emergency, and we tried for two weeks to save a badly damaged front left leg, but the day before yesterday the Dr. had to amputate it. At least I still have my dog, but he is in terrible pain and I have something close to murder in my heart for that irresponsible fool that let them out. They could have been easily killed as this is a very busy street and I never let them out off-leash. And I have a $6000 plus vet bill to face that I don't know how I am going to pay.
Have a nice day UPS--one more notch in your barrel, since I read that you're proud of exploits like this. The dogs would have never hurt you--they just bark, that's their job. They don't like intruders, which is exactly what you were.
J R Jones

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TxToDoList
US
Jul 01, 2016 10:11 am EDT

My Great Pyrenees was killed yesterday by a UPS driver in my driveway. The driver was not even delivering a package to my home and had no right to be on my property in the first place. He was trust passing on private property and destroyed my property by killing my 110 pound dog. Now it is time to make a dicision whether to accept the payoff to keep my mouth shut or to let the whole world know and make a difference. This has been going on for years and these delivery companies have not done nothing to improve the consequences of their negligence. All they do isopod about it and cover it up with money.

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