Goodwill Industries reviews and complaints 1
View all 473 complaintsGoodwill Industries - Returns
On the 8th of April 2021, I visited the Downey goodwill store. I had a printer that I purchased on Tuesday that didn't work from the Fairfax store. When I got to the counter the manager was called out, she tried to peel of the sticker price and then told me to return the printer to the original store, after she defaced it. I told her that she's not suppose to do that and she said, " I can do whatever I want!" As an older African American woman I felt very disrespected. She was Hispanic with a very bad attitude.
Desired outcome: She needs to be retrained in customer service
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