Goodwill Industries reviews and complaints 1
View all 474 complaintsGoodwill Industries - Unclarified mask requirement and aggressive store employee.
Yesterday, October 3rd, I was informed curtly by an aggressive McMinnville store employee that my mask was not acceptable in her opinion. She did not provide any written store policies to back up her claim. She told me I had to leave the store, which I did - she had lost my business with Goodwill forever.
This is equivalent to requiring everyone to wear a shirt (which is established state law), but then additionally requiring that everyone wear a RED shirt, but not telling them until they enter the store and shop for 10 minutes. There is no state specifications for masks, and as it is not a law anyways - this type of behavior from a business is illegal, unethical, and embarrassing to the customer. It's about control, not about health. When this is all over, consumers will remember who tried to control every aspect of their lives and who treated them with kindness and respect. My advice: change your policy of policing customers over masks.
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