VRG GRL’s earns a 1.0-star rating from 0 reviews and 8 complaints, showing that the majority of customers are dissatisfied with purchases.
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Buyer Beware: VRG GRL's Illegal Refund Policy and Poor Quality Products
So, I recently bought a dress from VRG GRL and let me tell you, the delivery was on point - no issues there! But, when it comes to the quality of the product, it's not worth the price tag. I mean, $83 for a sheer, flimsy piece of fabric with no lining? Come on now, I could have done better at my local thrift store.
But, okay, I thought maybe the dress would look better on me than it did on the model. Unfortunately, the universe had other plans because it looked all kinds of wrong on me. So, I decided to return it - no biggie, right? Wrong! VRG GRL was giving me a hard time about it and even tried to refuse the refund.
Now, hold up. I used Afterpay to make my purchase so I expect to get refunded what I've already paid and for future payments to be stopped. And, let's not forget about Australian consumer rights. If a product doesn't look right or fit properly, the customer has the right to a refund. It's simple as that.
So, I did my own research and found out that VRG GRL's policy is illegal according to the Australian Competition and Consumer Commission. They can't just tell customers they don't give refunds, that's against the law!
Overall, I would not recommend shopping at VRG GRL. The quality of their products is not worth the price and their customer service could use some work. Save your coins and shop elsewhere, folks.
Disappointing Experience with VRG GRL Swimsuit: Not Made for the Water!
So I recently bought a swimsuit from VRG GRL (vrggrl.com) and I have to say, I'm pretty bummed about it. I followed their size guide to a T, measured my bod and everything! But when I received the two-piece suit, it was definitely not made from swimwear material like they claimed. I mean, don't get fooled by their photos, ladies! They say it's made from polyester and stretch fabric, but it just didn't hold up in the water - it started sagging and it was waaay too loose.
Honestly, I didn't bother reaching out to them because I had a feeling their terms and conditions would be sketchy. It's like some of their products are made properly and others are just scraps of fabric sewn together. And let me tell you, I paid $79 for this swimsuit that looked pretty decent in the photos. What an absolute joke.
I'm so disappointed with this overpriced, cheap label. It's like they're trying to be something they're not. I wouldn't recommend VRG GRL to anyone looking for quality swimwear. Choose wisely, babes!
Buyers Beware: My Disappointing Experience with VRG GRL's Faulty Dress and Terrible Customer Service
Oh, let me tell you about my experience with VRG GRL. So, I was super excited to get this dress I ordered from them. But when it arrived, oh boy, it was faulty! I mean, I tried it on once and it started falling apart. Can you imagine how disappointed I was? So, I took some pics and sent them to the customer care. They were okay to have me return the dress. But then what? They refused to give me a refund! Even though the dress was as faulty as it could be. Gosh, I had already bought the dress for a specific event and now I had no option but to get another one. But that meant I was out of money and had only a useless voucher. I kept emailing and emailing but no one helped me. I mean, if I had gotten that dress from any other place, they would have refunded me straightaway. But no, not from VRG GRL. And don't even get me started on the poor quality of their stuff! So, don't you dare buy anything from VRG GRL, or you'll end up with some poorly made junk that you can't even return!
Is VRG GRL Legit?
VRG GRL earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of VRG GRL's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Vrggrl.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Vrggrl.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up VRG GRL and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Vrggrl.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While VRG GRL has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 8 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to VRG GRL. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Terrible customer service and faulty dress: My experience with VRG GRL
So, I wanted to check out VRG GRL (vrggrl.com) and ended up buying a dress from them. When it arrived, I was so disappointed because there were not one, but two rips at the zip. I was like, "what the heck, VRG GRL!?" According to their policy, I had to take some photos of the dress and send them to the vault returns team. I did that right away, but then they hit me back with a response, saying that they couldn't see any fault and the pictures weren't clear enough. Uh, okay...I was getting worried that they weren't going to give me my money back. I mean, come on, it's not my fault that they sent me a faulty dress, right?
I was pretty hesitant to return the dress because of their response, but I eventually sent it back to them. When they got it, they finally acknowledged that there were indeed faults with the dress, but here's the thing - they only gave me store credit instead of a full refund. That's not cool, VRG GRL. That's not cool at all. It's actually against the law to sell something that's faulty and then not give a full refund. I was so frustrated that I sent them multiple emails, trying to get them to see how unfair this was. Finally, they agreed to just give me my money back. But wait, there's more! They ended up not giving me back the postage fee I paid, even though they had told me they were going to. That was just the icing on the cake.
Needless to say, I won't be shopping on their website again. I don't need this kind of stress in my life. So if you're wondering if I'd recommend VRG GRL, the answer is a hard no. Go somewhere else where they actually care about their customers and won't try to rip you off.
Disappointing Shipping and Customer Service Experience with VRG GRL
So, I placed an order on VRG GRL's website back on the 11th of May. You know, just trying to treat myself during the lockdown. Their site said that standard shipping usually takes around 5-10 days, but with everything going on, there might be some delays. Fair enough, that's totally understandable. But it's nearly two months later and my package hasn't even left Australia yet - I'm up here in Canada!
I dropped them an email, just to ask what was going on since it had been over a month since my order had moved. I wasn't trying to be rude or anything, just curious about when I can expect my stuff. And their reply? Boy, it was not friendly at all. They really made it seem like it was my fault for ordering in the first place, like I should've known better. That was not a great feeling, you know?
This was my first and last time ordering from them. Even when everything gets back to normal, I don't think I'll be giving them another shot. A little customer service can go a long way, you dig?
Disappointed with VRG GRL: Limited sizes and no returns on sale items
Hey, so I wanna talk about this online store called VRG GRL (vrggrl.com). First thing, I gotta say, is that it's a bit of a bummer that they only go up to size 14. I mean, come on, not everyone is a size 12 or below. It's tough to feel included when sizing is limited like that.
Anyway, I saw some pants on sale on their site and decided to give them a shot. When they arrived, I was super excited to try them on. But when I did, they didn't fit right at all. I checked the site again and saw that they don't accept returns on sale items. What the heck?! How am I supposed to know if something fits if I can't try it on first? It's a total bummer that I'm stuck with these pants that I can't wear.
I tried to get store credit at least, but they said no. So now I'm just trying to sell them online with no luck. It really makes me not trust the company when they put business growth and profit over customer satisfaction. Like, come on, just let people return stuff that doesn't fit. It's not that hard.
Overall, I gotta say that I'm pretty disappointed with VRG GRL. It's important for companies to prioritize their customers and make shopping easy and enjoyable. It's a bummer when greed gets in the way of that.
Hit or Miss: My Thoughts on VRG GRL Clothes and Pricing
So, I've got some thoughts about VRG GRL, also known as Verge Girl. I've shopped with them a few times over the years and I gotta say, it's hit or miss with the quality of their clothes. Some items are made better than others, but I've noticed that the quality has improved a bit in recent years - at least with their dresses.
Now, let's talk pricing. It's always been a bit weird with VRG GRL. Basic looking tops will set you back $60 or more, and their jewelry isn't something I'd recommend buying. Plus, their prices have gone up quite a bit lately, which is a bummer.
One major downside to shopping with VRG GRL is that refunds are basically nonexistent. If you need to return something, you only have 7 days and that's just not enough time sometimes. The post office can be slow, but they won't consider that and getting any type of credit or refund is a serious struggle.
That being said, VRG GRL does have some really cute dresses that I can't resist. So, I'll probably still buy from them - even with the risk of the hit or miss quality and the lack of refund policy. If you're looking to buy from them though, it might be worth checking out their items on Depop first.
Disappointing Experience with VRG GRL: Slow Shipping and Poor Customer Service
So, I'll tell you guys about my experience with VRG GRL (vrggrl.com) - it hasn't been great. I was super excited to order a piece of clothing from their website almost 2 months ago...and guess what? Still no sign of it! Now, I get it, these are crazy times we're living in and shipping has been messed up everywhere. But what really got to me was their attitude - they claim to ship orders DAILY and deliver FAST, which is clearly not the case. When I reached out to them to find out where my package was, their response was just to chill and wait for 10 working days. Like, hello?! If I'm paying for shipping, I expect my package to come within a reasonable amount of time. And to top it off, they didn't even apologize for the delay or try to offer any kind of compensation for my inconvenience.
Honestly, there are so many other websites out there that offer similar (sometimes even cuter) clothing, and I've had much better experiences with them. I don't think it's worth the risk of ordering from VRG GRL just because they have some cute but overpriced clothing.
In the end, I was disappointed with their attitude and lack of concern for their customers. I think they need to step up their shipping game and improve their customer service if they want to keep people coming back. So, if you're considering ordering from VRG GRL, just keep in mind that it might take a while and there's no guarantee that you'll get what you paid for.
Overview of VRG GRL complaint handling
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VRG GRL Contacts
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VRG GRL phone numbers+1 (073) 741-9840+1 (073) 741-9840Click up if you have successfully reached VRG GRL by calling +1 (073) 741-9840 phone number 0 0 users reported that they have successfully reached VRG GRL by calling +1 (073) 741-9840 phone number Click down if you have unsuccessfully reached VRG GRL by calling +1 (073) 741-9840 phone number 0 0 users reported that they have UNsuccessfully reached VRG GRL by calling +1 (073) 741-9840 phone number
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VRG GRL emailscareers@vrggrl.com97%Confidence score: 97%Hr
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VRG GRL social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
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