Walmart
Reviews and Complaints

Counseling an employee in public is never an appropriate course of action. When you witness something like this, don't ever be afraid to make contact with the Store Manager and report what you have seen. Chances are, the Manager has no clue what the Assistant Manager just did. As I tell everyone I know, just picture that employee being berated as you and ask the question: "Would I want someone to report him if that was me?". A well-based accusation by a customer will carry much more weight than that employee approaching the General Manager about what happened on his own.

As far as the store not stocking what is frequently needed, feel free to speak to the General Manager about that as well. You'd be surprised at how accommodating most of them will be. When my son was an infant, he was on a special formula that our local Wal-Mart only carried 2 bottles per week of and which was usually sold out. When I spoke to the manager and let him know that I would need 14-16 bottles per month of the formula, he happily increased their order to accommodate the request. Try that out at your Wal-Mart...You may be pleasantly surprised!

Excellent comment... Especially the part about counseling an employee in public. That is extremely unprofessional!

I'm noticing quite a few of these types of complaints. The problem that I'm seeing with them is that nobody has spoken to the next higher-ranked person in the Chain of Command. If you have this problem, go up the chain (in your case, to the General Manager of that store) and speak to him/her about it. They may not realize that they have this problem in their store (for any number of reasons). If you don't report it, chances are that others aren't reporting it, either which means that no one is reporting it and you can't expect the problem to be fixed if no one reports the problem.

I just bought a 39 in vizio about 7 pm last night got back home unpacked no Styrofoam.. no Manuel just remote stand and power cord... So u put the stand on plugged it in and cracks every where.. ..
So I went to exchange it and they had no more ..and I didn't want a 32" and needed $25 for other tv that was nice so i asked what to do ..all other stuff happened real fast tgey called more managers..I guess a sticker upc thing was over the other one and one it was covering was a tv that wasn't purchased so they said it was a fraudulent return and were denying it .. I called me the online number they told me talk to a salary manager ..I asked for one and the guy said I already talked to 2 lol so got to callback the online # again

i hope she gets a new phone or her money back that is very unfortunate please let know what happens

I would advise attempting to contact the Store Manager and inquiring whether the policy is store-specific or company-wide. I have worked for Walmart for a few years now--granted, as a cashier not as a customer service representative--and have never heard of a "no returns" policy except for the posted exceptions for opened CDs and computer software. I'll ask around at my own store this weekend and see if this policy applies here, too. If that's the case, I'll start warning my customers because if I didn't know, how should they?

I go to the Walmart in Tawas City, Michigan and have never seen a dirtier store than that one. First of all all of the bird fecies that greets you at the front doors is atrocious. I realize that there are a lot of birds nesting, but I would think it could be hosed down at least once a week instead of it just building up and spreading disease. I see a lot of filth inside the store as well. When you are low on an item, If you pick something to buy it should not be full of cobwebs with spiders and bugs( House hold items in groceries) I feel that when items are low, the space could be cleaned before it is restocked.The night shift has a radio blasting to the point that it hurts your ears at the meat department. You can hear it in the clothing dept. The behavior of the night stockers is that of a store that should be closed while they stock. I think that a mystery shopper should come in every once in a while to observe. this store is a disgrace to Sams and Walmart Corporation.

To be honest I am not sure what you are unhappy about but maybe it is a part of the story not written down. The way I am understanding is that someone gave you a gift card and you used it to purchase an xbox 360 that did not work properly so you took it back and walmart would not exchange it but gave you your money back minus $50. I know you said you had a receipt so it should be a full refund you are given, I am just stunned that walmart even took it back and offered a refund. The xbox 360 has MANY internal problems and usually the consumer has to contact microsoft and send the system to them to repair. Occasionally i have heard of walmart and some other retail stores sending it in for repair for the customers, which is excellent customer service. So like I said the fact that this store was willing to take it back at all is incredible. Though I absolutely would not let that $50 go, to me that sounds very fishy.

Later in your posting you made it seem like the gift card was a part of the package you purchased and that is what you are displeased about. If that is the case maybe this will make sense i would be like buying a television taking it home and it not working so you return it but you kept the remote control because it worked with your other tv. Or this analogy you go to Mcdonalds buy stuff and open bag and you got an extra hamburger you didnt pay for. Something is wrong with your food and you want your money back, they are not going to refund for the extra burger even if you had a receipt.

Having retired from walmart after 15 years I can tell you what to try to resolve this. I know you somehow contacted home office. Do it again tell them you are not happy with whom you spoke with and not satisfied with the resolution and ask for the district or regional manager to contact you, if not happy then do it again. Remember the squeky wheel gets the grease. I know walmart gives $ 50 gift cards to customers that fart wrong and complain it seems like.

Its truly amazing what some companies get away with. I got fired From Longs Drugs in Californiaa as soon as CVS bought us out in June 2009. They fired me for approving a credit card transaction for a couple of guys buying gift cards. The ID matched their credit card. WTF? The register would lock up if it was a stolen card! BUT, I SHOULD HAVE KNOWN BETTER - BECAUSE THEY WERE BLACK! Hello, I'm not racist. 14 years I worked for Longs . Never got written up. Was sick maybe 4 days. Always on time and willing to fill in for co-workers. In addition to Employee of the Year -3 years, Employee of the Quarter- 6X, And won 4 contests w/in 31 stores! They still had the nerve to take away my raise Longs just gave me a month before we converted to CVS! They said " oh well, it must have gotten lost in the conversion process, and CVS doesnt give raises for at least another year", as quoted from the Hillside District Manager, MICHELLE. ( my raise was for $1.00, because I hadnt gotten one for 2 years) Oh, but listen, a co-worker in pharmacy just got a raise in Sept. for a whopping .10 CENTS! /hour. I loved working for Longs. RIP

Sam Walton should be dug up out of his grave and pissed on.

on 1/22/10 I purchased a Dell computer(.Inspiron).I spent 1572.14 on that trip alone.My computer has, since the day I plugged it in has a red line running down about 4 inches from left side.I took it back 3 weeks later to exchange it not refund exchange.I was told at this time that you only have 15 days to return, now on that trip I bought a new television as well as other electronics.They made sure to inform me i had 30 days on my electronics.There is more but you, like your employees do not care for the customer anymore, so I am telling everyone I know and talk to how Walmart treated me .More people are hearing and responding than you would think.I for one will go the extra mileage to go to K-Mart.

Thank you for nothing! Craig Morgan(email)ibadman3292@yahoo.com

Where in the hell do you get the idea that you are intitled to get a full refund after more than a year has passed? Maybe your not obligated to read the receipt fine print ect. but that's what smart consumers do. Walmart nor any other retailer is legally required to give you a refund. Further more if they are making a refund for you already when they shouldn't be, why should you get to keep the( "$50) in any form? Think about it and get off your high horse jack ###.

with gas prices the way they are, lots of people like the convenience of being able to take care of things online. I wish gas here was only 2.75 a gallon.

Reported my card lost on June 24th and still no replacement card and my balance is over $7000.00. This is well over the stated 2 weeks, I think these people are sleep at the wheel.

Meant to buy Green Dot Reload card for son in Michigan. Bought the Prepaid Visa Card by Mistake. Would like a refund of the $70.00.

What do I do if I believe someone is doing something illegal and it involves a walmart moneycard? My ex keeps asking for my social security number and sys he can only activate a couple in his name, wants to activate one in my name. I smell something fishy. What gives?

called to reenter my pin number, could not because cannot read 16digit card number.three numbers are missing therefore couldnot get through.how do i use my card

The walmart debit visa card has never been activated and was loaded with $50.00. The reciept has been lost and would like help either gettin money refunded or added to another card The card is valid 01/12

Recieved new moneycard could not activate it on website, could not activate it over phone they had entered wrong birthday. Didn, t know temporary card was onetime use only. What a joke

For the past 2 months (4 paychecks) I've had no problem with my walmart DD, until this morning. I called them and the rep told me my funds could be released on the 27th. When I told her that was unacceptable, my payday is today, all they offered me was "I'm sorry for the inconvenience ma'am". When I asked to speak to a supervisor, she said they wouldn't be in until 5 am pacific standard time. I repeated the time of 6:30 am in KS and she said no, it's 4:30 am. That would make them out on the west coast somewhere, CA more than likely. She told me she was in South East Asia. How in the world is Asia 2 hours behind KS? She told me she could see a notification about my arriving DD. I'm livid. As soon as I get my $$, I will be deactivating my card.

I agree! Warning! DO NOT direct deposit to Walmart MoneyCard. I lost my card for a few hours, then found it. They would not reinstate my card, they told me I could, for a fee, have it Fed Ex'd in a couple of days. NO help whatsoever. ALLLLLLL my money is on the card and it is a week later and they still have not even put the card on the Fed Ex truck yet. I have 5 kids and it's two days before Christmas - they have all my money and I can't even get gas or food, much less Christmas presents! I've called repeatedly but they don't care. DO NOT DO BUSINESS WITH THESE VULTURES!

the exact same thing is happening to a friend of mines. she got the walmart money card so that she can have her taxes direct deposited on there and the irs is showing that the funds have been deposited as of the 29th of jan but walmart money card is acting as if they never received the money. they are trying to say that a deposit and the actual receipt of funds are different. This may be true but if they are going to hold on to funds they need to tell people that upfront. in one breath they told her that they dont show a deposit but in the next breath they told her that her funds should be available on her card by feb 5. that posed a question which is how can you give someone a date of availablity if you dont show a deposit? the lady went on to say that as soon as they got the funds the would give it to her, she said why would we hold on to your money. I see it as, that's a good question. why are they holding on to folks money and playing around? Oh by the way the lady changed the date from feb 5 to feb 12 because it can take 8-14 days for the funds to be available, something else they should have in bold print while they are advertising to have you money deposited on the walmart money card through turbo tax. Forget walmart money card. people depend on their money and we are in a recession and this is not the time for games.

Why are you complaining? YOU bought the wrong item.
Only excuse would be being illiterate. But you use the internet, so I assume you can read.

Best option: Withdraw the remaining amount (you probably won't get back the $3 for buying the card, or the $3 monthly fee when you activated it).
Buy the right thing next time.
Or use the card itself to purchase the correct card, and promptly cancel the first one.

You can probably call up Green Dot (the number should be on the back of the card) and try to work it out with them.
Probably won't get back the fees, and it will probably take some time to get back what you do get.

So in the end, refer to the first option I listed, and make sure next time to read the fine print.

All you people who complain about Walmart. Email your complains to BBB at bbb.com. I see thousands of complains in sites that Walmart could not care less about and one complain to BBB WILL be answered. Regardless on how big the company is, ther credit rating in bbb effects their credibility. Hit this small business killer where it hurts.
Their credit rating is A+ and this is the same company that used the slogan " We buy American, We sell American" for years. Remember that?

All your complains WILL be answered only if you submit to BBB. Walmart executives are not stupit, they have been counting on the normal Joe's stupidity for years.
Complain to BBB.com and get response faster that you think

"AS IF" I was a liar and a cheater?
I am 40 years old. I remember when Donahue was the day time talk show. The crowd would boo at people like Lisa. By the time Ricky Lake was the show people would laugh at and sometimes agree with people like Lisa. Now on Jerry Springer people cheer people like Lisa on! I'm glad to hear the overwhelming call for Lisa to explore morals. I've learned that our society does know right from wrong, and I've learned that I ... watch to much TV.

WOW! How? How Could... Do Your Parents Know That They Did A TERRIBLE Job?!?! THIS, This Is Why Our Country Is In This Shape, With People Of "Your Kind" (The Ones With No Common Sense, Or A Thought Of Right From Wrong) Being Responsible For Why We Are In A Bad Economy. People Taking Loans They Can't Afford, Committing Various Methods Of Fraud; And Hey Since The Parents Are Doing It, Lets Teach The Kids The Same. Hey Ya Know I've Been Wanting An iPod For Xmas, And I Really Don't Want To Pay $300+ Maybe I'll Switch It So It's $20, So I Can Afford It. We All Know That They HAVE To Honor It. Thank You Lisa Young, Your A Perfect Model Citizen, And A Great Contribution To Society, Thank You Again So Much. *NOTE THE SARCASM*

Yours Truly
-A 15 Year Old With More Common Sense Than A Grown Adult!
Shame On You.

JUST PAY UP AND SHUT UP!

Lisa, also just so you know, they do NOT have to honor the price they see if they know YOU or ANYONE YOU KNOW changed it! Again, you are stupid!

This is rather stupid! Yes, it is indeed, Lisa, illegal to change price tags on a shelf, sign, or otherwise for the purpose of personal gain. If you were standing in front of me I'd slap you in the face for being so stupid! It's a form of fraud and it is punishable in a court of law, and yes if Walmart decided to prosecute they would win, not you! You people are the reason why the rest of us have to pay more for the things we need! How can anyone make it through their life being so stupid? Do everyone a favor and go sunbathe on a freeway!

I swear; if ever they conduct a study as to why our country is academically behind even third-world nations where students do their homework with sand and a stick...I will direct them to here to you, Lisa. Because if you're this morally bankrupt and mentally challenged, there's a good chance that your sister (the teacher) is as well. There's even a few comments hinting at that on this post.

And before you get all "righteous" on me, know that I do NOT work for Walmart, and I am a teacher as well. Though I teach 10th grade, not 3rd, which may account for why I have more common sense than your family. You see, where I live, it's required that the teacher actually know more than her students in order to conduct class.

Wow this is just funny and ridiculous. Oh no I forgot to bring a $100 bill...well here's a price tag that will knock down the price, how about I just switch them? What?! You won't honor my $100 discount because you saw me illegally switch prices on cameras and had pictures to prove it, and it did not match your inventory? And you're calling the police because it's fraud and a high priced item?! I am so offended...I always thought I was raising my kids the right way by teaching them to steal! If you can't buy it just steal it? Thank you for stealing from Wal-Mart have a nice day.

How would you and the other stealer's feel if the owners and stock holders of these businesses came to your house and stole your things? Or say they want your TV. This sticker they put on it says $20. It's different when its you things. Someone breaks in and robs your house or steals your car. Do you just blow it off. NO, I'd bet not. You call the police just as fast as your fingers can dial. The standards are different when its YOUR stuff being taken huh. If you don't have the money, you wait until you do. You don't just steal it because you want right, NOW. And can afford it. No wonder we're in the shape we are. With so many thinking its ok to just steal what they. And think stealing is fine.

This is almost too rediculous for comment. You switched prices and got caught trying steal a $100 worth of merchandise, and dumb enough to blame wal-mart for catching you and not going along with your scam. Then your mad at Wal-mart for calling the police on you husband after going back and stealing from Wal-Mart again and getting caught, again. And its Wal-Mart's fault they had a better picture the SECOND time your husband was caught stealing from them. It sounds like you and your husband need to change jobs, cause your definately not very good at being thieves! He could use the computer at the library free. And you don't go to jail using it. (Unless of course you try to steal it.)

I just had the same problem today. I purchased the book less than 24 hours PRIOR to my return. Because one page had been bent they accused me of reading the 400 page + book... did I mention i had this book in my possession for LESS THAN 24 HRS? I left a message with the store manager and I am waiting to hear back. I also went back to the "book department" in the store and took pictures of all the books littering the aisle and all the books with pages bent or torn. ( walmart has never been known for the pristine conditions of any of their products). This might all seem extreme, but I'm passed the point of simply wanting a refund, now its just a matter of principle.

it makes since to me that they wouldnt let you return a book after 3 days. How are they to know you havent already read it and now are just trying to get your money back?