Walmart
Reviews and Complaints

Your complaint to Walmart or the company supplying the Walmart card. In the United states you tell them this.

"I have read the terms of service and your computer states that I have money in my account, why can't I use it. If I do not receive my refund due to a fault on the card I will be contacting the FTC for a complaint."

Within a day or two, I get a call from the company that maintains the card and states that i will get the money back, and I did.

Complaints to companies must have a little teeth in them. They think they are the big dogs, but the government is the bigger dog. They company does not want to fight it with the FTC and agrees with the refund, and even repaid the $25 hold fee for my troubles.

very vague

I live in KY and have the same thing, , hey.. if you are behind the counter WE are the reason you have a job.. and ANYWHERE you go.. if you treat a customer badly.. then you're history.. I'm personally looking into a las action suit against these people.. I have many storys to tell but here's the latest.. My mother had a prescription for 3 refills of 30 pills.. from the doctor.. when she gets them she is told they are highly addictive.. and that she can only get 15 AND pay for 15.. the pharmacist rewrote the prescription for 5 refills of 15.. she called the ins. company and got this straightened out.. 3 wks ago.. she called the doctor to have meds called in and the next day went to get them.. not there.. called for the next 6 days.. not there.. called the doctor... he had called them in that day.. when mom got the meds.. they were dated 6 days earlier... Yeah.. I think something needs to be done.

I agree. I've had more problems with the West Lancaster Wal-mart than I can count. Go to Walgreen or Target. The employees seem to be more intelligent and nicer there.

"I believe wally world hires nut jobs!" I couldn't agree more. I've had the same problems with the Wal-Mart store in West Lancaster Ca. I've had more problems with that pharmacy than I can count. Go to Walgreen or Target. Much nicer and definitely more intelligent employees. More helpful too.

Agrees with Helen & Justin...and as u can see these are wonderful wal mart employees...they choose to work there... and they complain... omg!I go to wal greens or Target cause they dont act trashy...and they wonder why there hours are cut... people dont put up with trash..I believe wally world hires nut jobs!

The comments on this website make me want to shoot someone. Mainly the person commenting.

yet you never say how you act when you get to that counter LOL I bet you you try to get it to early or you ### and compain cause you want it right that sec but i wish you people chould step behinh that counter and see how you treat us then maybe you whould see why you get treated the way you do. Also on another note you dumb ###s act like we get paid so good and that we have such great benifits, well you dont work for walmart or you would know that even the pharmacy people get paid about the same as the man out side collecting ###in carts OUR INSURANCE SUCKS WE GET PAID LIKE 8 AN HOUR AND OUR HOURS GET CUT ALL THE TIME so feed your cry baby ###" I get treated so bad a walmart" to some one who give a ###in damn.

Sorry we have laws we must follow, or our licence that we went to school for 6 years will be torn up.

same thing happened to me with gas purchase i put 16.00 in gas and was charged 35.00 i check my card every time i use my prepaid card to do a purchase, i did notice that i was charged 35.00 instead of 16.00 so when i called they did tell me that 35.00 is instantly taken out of your account and at the end of the day the business of gas station shows the amount that was put in and the rest gets refunded back to you but it takes 4-7 business days and yes i do beleive that is not right to do. But what they told me when i go to a gas station again to go inside and pay inside and only that amount would be taken out and not the 35.00 haha what is the purpose of paying at the pump right? but anyways all i have to say is that i have had this card for 2 yrs know and i have never had no problems my refunds have always been put into my account when it was supposed to so thank god on that. Good luck to all that have been having problems and i hope i never come into a situation like i have been reading.

I have had friends who worked for Walmart and its not a place anyone would want to stay long-term. Crap pay, [censor] managers who don't care if you leave or stay, and crappy hours. Try other companies.

You're "sewing"?

I worked for Walmart as a unloader. Management is always intimidating and harassing associates to get the job done faster. Management tells the unloaders that the trucks can be unloaded faster. The unlaoders told management to show us, and start unloading the truck. The management team couldn't unload the trucks faster but slower (2 and a half times longer). Ha Ha Ha, that was a joke. The managers need to keep their mouths shut until they can prove they can do the work better and faster. Also, we have a manager just shows no interest in the store other than satisfy his own narcissism (self-centered and self-love). All he does is sit in his office and tells others to do his job. Another thing is, the managers will look at ways to get rid of long time associates to steal their benefits through WRONGFUL TERMINATION such as myself. When I asked to see my personnel file and what was in it, they refused. Ha Ha Ha... What are they covering up. Don't let these fools run all over you but pulling the wool over your eyes. After working for Walmart for 6 years, I can honestly say, and safely say, Walmart isn't the place to work or do business. The managers will falsify your records and when they do this they falsify the tax liability laws (for their personal gain) and that is why Walmart is so goddam rich because they misrepresnt themselves to the community, the government, the customers, and the workers. When they do this kind of crap, turn them in. WHY NOT? They are always out to get you!

An oil sample does not lie if done by an outside(non Wal-Mart) based sampler. In your oil sample will be all sorts of evidence of engine wear that is not visable to the naked eye.

http://www.landlinemag.com/Archives/2010/May10/Bottom_Line/oil-analysis.htm

I had the same thing happen to one of my cars. Luckily I was related to one of the store managers who helped me get my claim taken care of. Mine was at the Wal-mart in DeFuniak Springs, Fl.

WalMart has been in my city for some time. In the middle of last year, I noticed a change in the attitudes of the staff that work at this store. Staff are now incredibly rude and will ignore people for large amounts of time, even if they are obviously waiting for help. Many times when I go into this store, the cashiers don't even pay attention to you as they are serving you. Many times they will continue to talk to their friends. As a result, I feel frustrated and very angry. Several times, I have gone into the store to purchase items. What is listed on the rack has been inaccurate several times. The associates refused to give the item to me for the listed price. And, when I told them the price on the rack, they always call back to see if I am lying. This is fine, but, six out of the seven times this has happened, the people checking the price claim that they do not see the price that I had stated. When I go back to look at the rack and find the price, I have no problem seeing it. These people are incredibly deceptive.

In addition, in the overnight hours, the aisles are often completely packed with boxes waiting to be unloaded. Once the people are done with a box, they throw it wherever they want. They don't even bother to move the boxes so people can get down aisles. I've even been sworn at by several associates.

I've sent numerous complaints to walmart via the web site and snail mail. I have yet to get back a single response. Do not do business with this store if you can help it. They have no sense of courtesy and even the manager will ignore you.

I was waiting to pick up a cake that was to be done by 3 it was 15 after 3 and the cake wasnt even started 6-15-08.. She was standing their talking to a young boy ingoring that I was even there.. I was even trying to get her attention and when she finally gave me a minute of her time she told me i would have to hang on a minunte i am busy (hateful)! I left without even getting the cake I asked for a mgr. but one ever came! Its pretty bad that a company that is based on customer service is that unorganized that my cake wasnt even started and i had called two days in advance to get it and she couldnt even give me one minute of her time for a reasonable explanation why! I will never use walmart bakery again.

Totally agree, but if you cant find a item, dont exepect an employee to help, or ask if you need help. heres my story aug 2010 i was looking for an item, in the same area 3 employees were talking, I search that area about 10 times, still no one approached, me asking if I needed help, after 20 minutes I heard one employee, holler hey, you need help well I looked up, and looked she hollered again You need help Nancey, I turned to look and she was asking a fellow coworker, if she needed help, not the paying customer. I was so mad I stormed off and kept saying in a normal voice "d**n goodthing I not a shoplifter cuz no one's paying atention to me" still no one asked if I needed help so I said I'm going to check out the Dollar General Store.

Oh you poor thing. Having to drive elsewhere to get thread for your fat housewife crafts.

BAN walmart altogether...why just the bakery. All monies spent in walmart go to the same account/individual.

"In addition, in the overnight hours, the aisles are often completely packed with boxes waiting to be unloaded. " This is because they need to restock the aisle before the morning, which starts at 7am.

"And, when I told them the price on the rack, they always call back to see if I am lying. " They don't call to see if your lying, they call to check the price and to make it obvious to the sales floor person that they have price mistake on a item. In the first place, if your not lying then you shouldn't get mad or frustrated when it happens.

My 20 year old daughter went to Wal-Mart for an eye exam today. When she called to make the appoinment, she gave them all of our insurance information over the phone...all the numbers, etc. We have State Of Illinois insurance which is extremely good. Well, she went in for the exam and after it was over, they said she owed $48. She did not have any money on her. They said she could not leave the store until they had their money. She called me. I tried to give them credit card info, debit card info, checking acc. info. They said she had to stay there til someone came and paid the bill. I could not get there to pay them. I asked them what they were going to do with her all night? That was a couple of hours ago. My daughter is still being held hostage in Wal-Mart. Can they really hold someone like that?

I purchased a WalMart money order and filled it out, then decided not to use it for the intended purpose. MoneyGram told me I could write 'not used for intended purpose' on the back and sign it, then just deposit it to my bank account. I deposited it to my friend's bank account with that notation, my signature and their signature, but the bank refused to cash it. WalMart won't take it back since it has been completed. Now I am waiting to get my money back from Money Gram - for a $15 fee.

That will be the last WalMart money order I ever purchase. Even Pete's Check Cashing in Saginaw, MI, told me they would not cash it because it had already been written out.

Every other place I have spoken with who sells money orders tells me they would have cashed it if I purchased it from them...

I purchased a bra which rang up at .15 cents, it turned out to be a size too big, I went to exchange it for a smaller size and Walmart would not exchange it for me, even though I had the receipt. They wanted me to pay full price for the other bra, even though I purchased this one at a sale price. I contacted the store manager, and the customer service center and they would not budge. For as much money as I spent at Walmart, they could have just exchanged the bra to keep a loyal customer happy. I am Chaplain for the State of Connecticut, I also am an active member of my church which has over 1, 000 members and many who shop at Walmart. I will be sure to tell everyone I know, and post as many notices I can regarding Walmart's lack of customer service and resolution.

Amsterdam walmart is a joke. The Customer service Managers hardly speek english, I hear them talking about other employees, I see the employees using the handicapped stalls when they don't need them. And then I caught a girl in the bathroom smoking. And in the handicapped stall too. She worked for Subway. And I reported herand Walmart said there was nothing they could do about it, that the smoker wasn't they're employee. And when I went in again the same girl was still employed with Subway. I try not to go there unless i really have to, Target is across the way and now Kohls is there too. So I can go other places.

and i sure do likes dem tities, in or out of a 15 cent bra.

As for the person who said they haven't seen anything clearanced for under a dollar, go to the Walmart in Winona, MN sometime. There are quite a few items for under a dollar at times. Especially gloves and hats and things like that. As for a bra for 15 cents, that does seem odd, but if it is an older one from a year or more ago, it's possible. Also, sometimes only specific sizes or styles get marked down and with clearance, you take what you get. They don't have to give you a different size if the one you want isn't on clearance. You have to look at clearance items like you look at a garage sale. It's left over stuff that nobody wanted to buy at full price to begin with and they're marking it down to get rid of it so they can bring in newer items. Try things on before you buy them or ask a fitting room attendant for a tape measurer so you can determine the correct size in the first place. They don't owe you a brand new bra at 15 cents.

You do know they have warranties after you pay right? Depending on how many days that are given and you can return an item that you bought at walmart to ANY other walmart across the nation? Do you often return things that maybe they become suspicious that you do it all the time?

You should have tried it on before you bought it. That would have saved you a lot of aggrivation, and would have avoided this situation completely. The .15 was definately a wrong price. I used to work in apparel at Wal-Mart, now I'm in the Deli, but we never clearenced anything to lower than .50. This is a good lesson to people to try stuff on before you buy it.

.15 cents was obviously the wrong price. I have never seen an item clearanced out for lower than $1. When you wanted to exchange the item they probably saw the mistake on the receipt and they weren't willing to make that mistake again. Did you go back to the same store that you bought it from? Because if you didn't then the store you're trying to exchange it out of is definitely not going to fix another store's mistake. Whatever the situation may have been, you still got a bra out them for .15 cents. Be happy and enjoy it because I promise that you will never buy one for that price again.

* deposit it to my bank account. I deposited it to my friend's bank account * I am guessing this is where your problem came from. They told you to deposit it to your bank account not your friends.

goodness, you got a bra for 15 cents? I would wear that whether it fit or not...LOL that a darn good price for a bra. If you don't want it can I have it? A good one costs 30 and 40 bucks. You just send it right on over here. I'll even give you a dollar for it, so you get your 15 cents back and then some...

ATS Market research took more from my walmartmoneycard then they quoted and a grocerysavers.com

i cant use my cc from walmart in sites i used to on the ienternet

My husband agrees, he says definitely do purchase greendot money card that Walmart has so graciously slapped their name all over the front of. The ALL ACCESS NETSPEND CARD is one to go with, if your going to require the use of a no bank account debit card.

Yes, Walmartmoneycard really sucks. I reported my card lost/stolen but then I found it the next day. I called them to remove the block and they said that my account is completely closed and can not be accessed. But, they said that THEY can access it to take off money for some $20 fed-ex card to ship it to me. So then why can't they do something to whereas I would be able to access it to pay my rent. As it stands, I have to wait on them to send me a new card in two weeks without a dollar in my pocket.
Greendot is a jip and all of their cards get a fat zero! Never never ever purchase a green dot card, they are so far behind the other debit card companies that it is pathetic.
One great card that I know of is NETSPEND. USE THE NETSPEND CARD.YOU CAN GET IT AT YOUR LOCAL CURRENCY EXCHANGE OR ORDER ONE ONLINE.
**WITH NETSPEND, EVERY DIRECT DEPOSIT ARRIVES AT LEAST THREE DAYS EARLY, IT GIVES YOU A FREE FEDERALLY INSURED SAVINGS ACCOUNT, ****IF YOU REPORT YOUR CARD LOST/STOLEN AND THEN FIND IT, THEY REACTIVATE IT! I'M IN HEAVEN WITH NETSPEND, I UNFORTUNATELY SWITCHED ONE OF MY DEPOSITS TO THE WALMART GREENDOT CARD BECAUSE I DIDN'T WANT REDBOX TO OVERCHARGE ME FROM MY NETSPEND CARD AGAIN. i SHOULD NEVER HAVE DONE IT! NETSPEND IS THE BOMB. ****WITH NETSPEND, ANYONE WHO YOU KNOW WITH A NETSPEND CARD, YOU CAN TRANSFER FUNDS TO EACHOTHER BY A CELL PHONE TEXT, ONLINE OR BY PHONE. THE CARDS DO NOT HAVE TO BE LINKED TOGETHER, IT IS UNCOMPLICATED. ******IF YOU GET A NETSPEND CARD AND HAVE MONTHLY DIRECT DEPOSIT ON IT, THE MONTHLY FEE IS FREE, THERE'S NO CHARGE FOR CREDIT PURCHASES, ****AND THEY GIVE YOU A LOAN THAT GOES DIRECTLY, INSTANTLY TO YOUR CARD. YOUR CREDIT DOESN'T MATTER AS LONG AS YOU HAVE DIRECT DEPOSIT COMING TO YOUR CARD AND DON'T TRY TO "SLICK" THEM AND SWITCH YOUR DEPOSIT. AS LONG AS YOU LET THEM GET THEIR MONEY OUT OF YOUR NEXT DEPOSIT, THEY KEEP GIVING YOU INSTANT LOANS. ****PLEASE, NOBODY GO AND MESS UP NETSPEND BY STEALING THE LOANS, THEY ARE THE BEST CARD EVER. IF YOU SLICK THEM ON LOAN (LIKE I DID) YOU WILL FEEL BAD AND MISS THAT MONEY THEY USED TO LET YOU BORROW AND PAY IT BACK ASAP (LIKE I DID) SO YOU CAN GET ANOTHER LOAN. *****NETSPEND RULES! GREENDOT SUUUUUUUUUUUUUCKS!

walmartcard sucks!, dont buy more than 1 or 2 cards. The third 1 will let u put money on it but when u activate it, it will refund ur money in 7-10 days. I NEED IT NOW!

I agree with partsmanmd, all you have to do is be creative. first go to a different Walmart and tell them that the battery is defective and will not hold a charge and you wish to swap it for a new one. If they let you change part numbers fine, if not, then take the same part number and take it home, DO NOT put the acid in the battery. Take this new one to another Walmart store in a few days and tell them you would like to return it because you accidentley picked up the wrong part number, they will now take it back because you have not put the acid into it. This will be inconvenient, but at least you will not be out the $41+

i think perhaps you should have looked at the part number on the box before you put the acid in, also walmart and most automotive stores can not sell a batter once the acid is installed unless it is a battery for a car or light truck. even then the battery is only replaceable if it is defective.. perhaps next time tell them the battery was defective and ask for a replacement of the right battery even if you had to pay the difference. the battery carries a 6 month pro rated wareranty for being defective.

i am yet to see receive my rebate from card no;[protected] with the pin no;5793

Thank you all for your comments. I have been waiting since 12/6/2011 for my $200. gift card. Walmart doesn't know anything nor does Time Warner/ Comcast. Hopefully now I am armed with the correct information. I recd an email which stated my card had been credited with $50. ...But no directions where the card is or what you have to do to get the card. AND...where is the other $150.

comcast in walmart are rip off they give false imformation they lie in give u the runaround. what can we do about them i need to know?

i never receive my 150 dollars niether i signed up in september. all i got is the runaround rebate peoples told me to go to walmart in walmart told me to call them back in ask to speak to a supervisor i just gave up in remove my comcast

i can help -- i am a rebate specialist and deal with these problems all the time if you would like me to review your rebate status please forward your confirmation number to jeffery10772@comcast.net

same here...

i have the same problem... and was promised a 75 walmart gift card an have not been able to use it...

i have the same problem i switch my phone and internet and was promised a 150 walmart gift card and have not been able to use it! i did the comcast rebate center thing and it says i would only get 25 dollars! i was also told nothing would be change but the amount of my bill! now i find out i had to get holes and new cords run into the house and that my router will not work anymore and now i have to go buy a new one (the old one cost me 100 bucks)! This is a big rip off, i have gone through every step they told me to do and still have not recieved anything other than a notice saying its still being processed! I have called comcast and they seem to have NO idea about it! I have called the guy that stopped me in the store and he just tells me that it takes time for it to process! BULL! Not a happy customer either!

Same here. I have called many times and still no $200 rebate. I signed up in November 2009 and still have no rebate. This was one of the reasons I switched from Verizon. Overall I think Verizon is a better company. They gave me a choice of a digital camera or a $200 gift card. I chose a camera and it was sent in less then two weeks aftr signing up. Comcast has good movies on demand and I save money on my business phone. Those two things are the only good things I can say about Comcast because they are near to the bottom in customer service as well. Do not trust everything the smooth talking sales reps tell you. Unhappy customer here in Delaware.

There is a process for the express payback card or rebate from WalMart. The reason why Comcast doesn't know about it is because the rebate and card is WalMart's thing, NOT COMCAST. In order to get the rebates (I have gotten one myself and the card) you have to mail your rebate forms with a copy of your entire bill (not just the first page) so if there is 4 pages to your bill, send all of them in with the rebate forms that you get from the WalMart/Comcast representative. If you get the forms/ card from a Walmart employee but not a representative of Comcast you have to then call Comcast to place an order. The order must be placed the same day the rebates are printed out. Once your service is installed you have to follow the process:

WalMart Rebates for Comcast Services:
1) Copy of the entire 1st or 2nd months bill
2)Mail the rebate forms along with the 1st months bill to the address on the rebate forms
(its a PO Box in New Jersey)
3) You have to mail this out within 120 days after install
4) It takes 3-4 months to receive the rebate in the mail
*If you don't qualify for the rebate you will get a post card in the mail. You qualify if you are a new residential customer to Comcast Digital cable, HD, Internet or Digital Voice.

WalMart Express Payback Card:
1) You must have an install date and time the same day your card information is printed out.
2) You must go through with install
3) Call the number on the paper work [protected] or go to www.comcastrebatecenter.com to activate the card.
4) After activating the card you have to wait 6-8 weeks to receive the funds on the card
*If you don't qualify for the card you will get an email if you provided one. If you didn't you can go to the website or call that number again to see the card update. Promotional offer is only available to new Comcast residential customers subscribing to Comcast Digital Voice, Digital Cable, Digital Cable with HD services or Comcast Basic customers upgrading to Comcast Digital Cable or Comcast Digital Cable with HD, in Comcast serviceable areas. Must not have been a Comcast customer for the qualifying service within 120 days prior to order date, or terminated such service twice before. Service must be ordered from participating Wal-Mart locations. Limit one card per household. Activation of service must be completed within 60 days from order date. Card must be registered within 60 days from service activation date.

It might seem like alot of work, but I have gotten both the card for $200 last December for internet and cable and this year the rebates were a little less for cable and phone ($75 cable $75 internet) So I got the $150 check for cable and internet hook up. So, read the paperwork people.

I've had Net 10 for nearly 5 years. Wal Mart is an agent or vendor for Net 1o, not like a Verizon store or such. Additionally, the program with Net 10 is pay flat rate, get lots of minutes with no daily fee.

The individual with the failed phone and the minutes should have called Net 10. And anyway, he could have took one of the phone with minute deals for a new phone (29.95) with 300 free minutes (30.00 worth) and basically replaced his phone. Net 10 would have gladly transferred his service and number (I've done it online for free on the Net 10 website for free, it's easy enought o do without help form Net 10) So the bottom line is I'm sorry the individual had a bad phone, but his complaint against Wal Mart and Net 10 is without any foundation, because he could have replaced the defective phone for FREE, had his number, service time and minutes transferred over to his/her new phone and benn better off than before.

It comes down to people (this guy included) do not want to become knowledgeable shoppers. He needed to call Net 10 (number on www.net10.com) NOT Tracphone. TracPhone is the parent of Net 10. He could have gone on line to Net 10 and chatted or called, or simply folled the online prompts to solve his problem. It's EASIER TO BELLYACHE and COMPLAIN than to take charge and responsibility for ones problems.

Net 10 is fantastic! They have helped me time after time to continue my service and keep my minutes. Last December right before Christmas I had a Net 10 phone stolen. Net 10 helped me transfer my minutes and service time to a new phone with no hassle at all! Anyone complaining about Net 10 has not taken advantage of their easy to use web site or customer service.

You should have bought a cheaper model, to test the waters with Net10.

There are some basic phones available that are $30, and they come with 300 minutes free. So, you are really paying for the minutes, and getting the phone for free. Great way get a new phone every so often.

Sometimes my husband and I get these, transfer our old phone numbers (and minutes/airtime credits) to the new phone. Then we use the old phone as a back-up battery charger... keeping it charging, while we use the other one. We have been using Net10 for over 3 years, and think it is a great.

The return policy is 15 days, so 3 months later doesn't qualify for a return. You could have easily found this out. I've used a low-end Net10 at one point for a year (from Walmart, not that it matters) and it worked just fine, also when speaking to Tracfone's reps they were willing to replace the phones by shipment if anything was wrong. I hear so many people attacking Walmart because it doesn't have an indefinate return policy, I hate people like this.

While Wal-Mart is being quite unreasonable about not letting you return the phone, you're being unreasonable by saying that Wal-Mart is bad for selling products from a company that YOUR OPINION states is a "scam." You could be the only one out of a billion people who thinks they're a scam. Wal-Mart is a business, a resource for people to buy products. They can't cut an entire product line and displease potential customers just because one person is pissing like a little girl. Grow up.

i guess you have no life..i mean seriously who does this get over it already everyone knows you cant return cellphones only an idiot doesnt no that! stephenville walmart is the best store they care about there customers and you are right that lady is a grouchy one and i dont like her either but just because you had trouble in the connection center doesnt mean the other departments are bad

I was purchasing two items, one being a pk of 60 black & brown hair elastics. The tag for this item was upside down but read $3.50. The product was pushed back on the holder. Upon checking out, the total amount seemed more than it should have been so I asked how much they rang up as. The clerk told me $5.50. I then said the tag read $3.50. The clerk followed me to the aisle and I showed him where the product was located. He then stated he couldn’t sell me the item for $3.50 as it was not the price. He then looked over the hair elastic area and could not find one peg which had the correct price. (I might also note that at least half of the items did NOT have any pricing tags.
The clerk then said that a customer must have put this back in the wrong spot. I said normally that would be so but since there were FOUR (4) of these on the wrong peg, I doubted it. I work in retail and if I had treated one of our customers like he treated me, I would be unemployed.