Walmart
Reviews and Complaints

I hope everyone who is thinking about getting a walmart money card or any card associated with GE money bank sees this site. I have a card. Have had one for a few months.

If you are planning to use the card for general purposes such as point of sale purchase or the occaisional cash back pos transaction you will be fine.

I want to make it clear that they shaft you in every way possible when you want to cash off the card.

If you go to an atm, there is a $400 per day limit.

If you want to go into a bank where they 'say' you can pull off up to $3000.00 per day, be aware that the transactions HAVE to be in $400 increments. this doesn't work so well when you only need $600 or $700 dollars or don't have the funds available to DO 2+ $400 transactions. also be aware that you have to pay GE a $3.50 fee for EACH trans. IT'S RIDICULOUS!
Not to mention that some banks won't even ALLOW non-customers to pull off more than $500 per day.

If you think your card is going to be 'convenient' for things such as paying at the pump...WRONG! they've taken that ability away as well. YOU MUST GO INSIDE TO PAY. so much for the awesome modern convenience of 'paying at the pump' with your visa.

I had this card and it's 'convenience' pushed on me each time I did a transaction at customer service and read through the documentation trying to make an educated decision about getting the card...no where do they tell you about the 'inconveniences' of using this card.

I recommend using a different method...carry your money in your shoe if you have to...you'll end up less screwed in the long run.

thanks for heads-up - so long GE and Wlmart - hope you are successful in Phillipines ?

Had same experience. How I finally got to a real person was to call the GE money bank number and pushed the numbers to tell them my card was stolen and that the balance didn't match. I then was connected to a "Real Person" within 5 minutes. The person I talked with then gave me this number [protected]) which got me in contact with another real person (this took 5-10 minutes) who was able to cancel my account. Hope this informatino helps someone else.

Wal-Mart Money Card is part of GE Money bank. Read below:

a.k.a. GEMB, GE Moneybank, GE Money, CareCredit, Kwik Comfort, JC Penney Credit.

The first thing to do is go to www.complaintsboard.com. Do a search on CareCredit, GEMB of GE Moneybank. You will notice they have a running scam.

1) Their offer is for interest free financing if the balance is paid in full after x-months, usually 18-24.

2) No matter if you mail in your payments, have autopay from your charge card, or direct debit from your bank account, GE will ALWAYS claim they did not receive your payment, or received your payment late. Why? Then they can add late charges! And of course, your last payment is always lost, therefore “you did not pay-off your balance in the predetermined time frame”. Then they try to collect a huge interest payment effective from the inception date.

3) You cannot contact the company via e-mail; they ignore e-mail.

4) You cannot get a response via snail mail; they ignore your letters.

5) If you are willing to sit on hold for 45-60 minutes, and punch in your account number countless times, you may be able to reach a person with a pulse. In most cases, the employee speaks/understands English, but are not overly bright.

6) Said person will claim your payment was not received, or received late.

In my case, I had electronic records of every payment. I also paid extra every month. When asked that I provide the proof, I faxed copies of the electronic transaction records as well as e-mailed same. Of course, they "never received it" despite the fact that I was holding the FAX confirmation in my hand and looking at the e-mail receipt.

Advice:
If you have entered a contract with these scammers, beg, borrow or steal whatever amount of money you owe them. DO NOT PAY INTEREST OR LATE FEES (unless you actually were late). Send a CERTIFIED CHECK, RETURN RECEIPT REQUESTED FOR THE AMOUNT YOU CHARGED less any payments already made.

If you did direct debit or credit card payments, close the bank account or cancel the credit card IMMEDIATELY AFTER the check has cleared or the withdrawal is posted. They tend to post charge card debits almost immediately.

Check for class-action suits in your area; there are many going on nationwide. Save all your evidence if they come after you. However, they won't because they would lose; I am telling you from experience. I threatened them with court and was refunded all interest and late fees.

Best of luck to you!

To Whom It May Concern:

The purpose of this letter is to file a formal notification of complaint alleging numerous violations of the Consumer Credit Protection Act (15 U.S.C. 1601) on the part of CareCredit, in that CareCredit, aka GE Capital Cons Cardco aka GE Capital Consumer Card Company. GE Capital Consumer Card Co. is a ""creditor"" by definition of 15 U.S.C. 1601-§103-f (Consumer Credit Protection Act) and therefore falls under the federal jurisdiction of the Federal Deposit Insurance Corporation (FDIC). GE Capital Consumer Card Co. has knowingly and illegally: - made a promotional offer of ""interest-free"" or ""deferred interest"" which, by its actions as enumerated below, it had or has no intentions of fulfilling, said offer falling within the definition of Section 226.2 of CCPA.

- levied late fees and finance charges when payments were actually received - and deducted from my bank account - PRIOR to the due date, - charged illegal and exorbitant ""account security"" fees without any form of legal disclosure or explanation as to what those charges may be, constituting a ""surcharge"" under sections 103 and section 167 of the Consumer Credit Protection Act (15 U.S.C. 1601), hereinafter referred to as CCPA. - has instituted retroactive ""terms and conditions"" without proper notification, in violation of § 226.7 of the CCPA. - has provided such ""terms and conditions"" in a format that appears to be a third- or fourth-generation unreadable photocopy consisting of print so small and faded as to be illegible, in violation of § 226.5.

- has made it virtually impossible for customers (clients) to contact them in a timely manner by failing and/or refusing to answer telephone calls for periods of up to 7.5 hours (by placing the customer on hold for such lengths of time) and by failing and/or refusing to provide any means on its web site of contacting CareCredit by email or any other means than an unanswered telephone line. - has acted to quash any meaningful payment inquiries by refusing to provide requested information to the bank upon which payments were drawn, in addition to failing to provide telephone-answering staff as alleged above. DETAILS: Application for the above-referenced account was made under a ""promotional offer"" (Exhibit A - promotional offer), which provided for no interest if the account was paid in full within 48 months.

This agreement was for the issuance of a ""medical credit card"" issued by GE Capital Consumer Card Co, 5300 Kings Island Drive, Mason, OH 45050, to cover dental (oral surgery) expenses in excess of that which were to be paid by the payee's dental insurance. The debt agreed upon was to be $1, 500.00. The first payment was due September 4, 2004 (Exhibit B - statement of payment due).

Payment was received via electronic funds transfer on September 2, 3004 and was deducted from the payee's bank account prior to 2 pm the following business day, September 3, 2004 (Exhibit C - email from USBank, formerly and aka Firstar Bank). The minimum payment on the above account is $45 per month. The defendant states that ""payment is due by 5 pm on the due date"" to ""avoid additional finance charges."" Payment was received and cleared well before that time.

Electronic funds transfer payments through USBank is guaranteed to arrive on the date specificied. This form of payment was chosen specifically to ensure timely receipt of payment, since US Postal Service delivery to and from payee's address is often very unreliable. In four years, I have had no problem with electronic funds transfers reaching their destination late.

The payee then received on Sept. 13, 2004 a ""late notice"" (which bore no postmark and was, in fact, bulk mailed - Exhibits D-1 and D-2 - envelope and late payment notice) claiming that no payment had been received, when in fact, it had. In addition, the payee was informed that a late fee of $35.00 and an ""account security fee"" of $23.25 had been charged additionally. In a document received Sept. 13, 2004, after the contract was entered into, labelled ""Account Security Debt Cancellation Agreement"" (Exhibit E), there is no mention whatsoever of any ""account security fee"".

Payee contends that this ""account security fee"" constitutes a hidden and therefore unlawful interest or finance charge, in violation of federal law. On that date, Sept. 13, 2004, payee attempted to call the phone number provided [protected]) and was informed by a voice recording that ""due to a high volume of calls"" there would be ""a lengthy wait time"". Payee kept the line open and was on hold for 3 hours 47 minutes before finally giving up, unable to speak to single human being during that time.

Additionally, the payee contacted the bank (Exhibit F - email) to notify them of the allegation by GE Capital Cons Cardo that no payment had been received, even though existing bank records clearly documented otherwise. USBank aka Firstar Bank responded to the payee on Sept. 14. 2004 (Exhibit G - email) that it was investigating the matter, then followed up with another communication - also Sept. 14, 2004 (Exhibit H - email) that ""GE Capital Cons Cardco will not discuss customer accounts with third parties"" and suggested that the payee call [protected] - the same phone number which GE Capital Cons Cardo will not answer.

An additional payment of $55.00 was made by the payee and received September 17, 2004 and deducted from the payee's bank account on Sept. 18, 2004 for the payment of $45.00 due October 4, 2004. No statement was received for a November payment, due Nov. 4, 2004; however electronic payment was made and received Sept. 29, 2004 in the amount of $100.00 (Exhibit I - details of USBank transaction printout), even though the payment due was $45.00. For the December payment, due Dec. 4, 2004, an electronic funds transfer in the amount of $100.00 was scheduled to be received Nov. 18, 2004, though the amount due was $45.00.

On November 12, 2004, payee received a statement from GE Capital Cons Cardco (Exhibit G - statement) claiming no payment was received for October and that a late fee of $35.00 had been assessed, as well as a ""finance charge"" of $106.64 and an ""account security fee"" of $22.38. The payee was also informed that the ""promotional offer"" had expired on an unstated expiration date, in violation of the agreement made and the promotional offer (Exhibit A). Also on November 12, 2004, the payee again attempted to call both toll-free numbers provided and was informed by a recorded message that ""due to a large volume of calls"" there would be a ""long wait time."" After 2 hours and 17 minutes, the payee again gave up, and on November 13, 2004, sent this document with a certified letter to the defendant.

In summary, payee has so far paid $400 on a $1, 500.00 debt and is informed the balance is $1, 563.13. All payments have been made and received before the due date. The payee asks for full restitution of the unlawful and exorbitant fees in the amount of $463.13 charged by GE Capital Cons Cardco, as well as all attorney fees and costs pursuant to this matter, and for full reinstatement of the ""promotional offer"" terms which were, and are, part and parcel of the agreement between the payee and GE Capital Cons Cardco.

The payee hereby notifies you, under the requirements of the Consumer Credit Protection Act. [15 U.S.C. 1601], that the aforesaid charges of $463.13 are contested for the reasons outlined above and that no such charges will be paid in the future. Payments will be made to repay the original amount of $1500, as contracted, in the time length necessary to avoid interest fees, per your ""promotional offer."" It is my intent to file legal action - as a class action suit if possible - and to seek full restitution and double damages as provided for in the Consumer Credit Protection Act

Though I don't have first hand experience of the kind of racial profiling that this Pudgy is complaining about. I don't have first hand knowledge of racist attitude and comments being displayed by Black Walmart employees towards Caucasian customers on several occasions at several different stores in my area.

So, after the first incident why go back to that store? Have you learned yet that the only thing important to Walmart is to take our money and kill any form of competition? Walmart will be the death of what was a strong US economy.

It's clearly stated at the service desk that there is a 90 day return policy. No place is going to replace a 3 year old TV. Some manufacturer's have warranties after the store return policy has expired but usually after six months you're out of luck unless you bought a protection plan. But those usually expire after 2 years anyways.

Uhm, ###...YOu bought it 3 years ago. Most stores have a couple MONTH return/exchange policy. Perhaps you should have forked out enough cash to get a protection plan. Not the stores fault.

Good Luck on getting Walmart to help on anything. I bought a RCA 50" HDTV 9 months ago and damn thing has already died and niether Walmart nor RCA are willing to help. I spent $1200 on a tv that didn't last a year and I am telling everybody I know!

You could be right about that one, but he was just going by what he was told, I guess that will teach us to watch a friend's advice a little better. It's okay he didn't sell him anything, but still, nobody else was in line, he could've maybe pointed him in the right direction of something, over-the-counter or not, to help him out. Something besides being rude.

Don't feel bad, my boyfriend was just told to "hit the f*cking road" by our local WalMart pharmacist.

omg, I would turn him in for being a drug dealer. ROFLMAO I am sitting here imagining the pharmacist at my local wal mart saying that. I think I would laugh so hard...This didn't happen at all but if it ever does at my walmart I hope I am in line, I can't imagine that guy saying that...HAHAHAHAHAHA

Sorry, I flat out think you are lying. You are leaving out a lot of information. I'll bet anything that you were the one using that disgusting language. The police should have been called on you to remove you from that store. I also don't believe you were waiting in line for two hours. That is just stupid. You haven't been helpful one bit with this "complaint." You need to be a lot more respectful of other people, including those that may be reading what you have posted.

I dont for one minute believe this. I cannot imagine anyone using language like that in a store of any kind. I find it beyond belief that you would come here and post that someone said this to you...in public...without adding anything else to the report or complaint. Sorry...not buying it.

My sister recently had Wal-Mart auto services install a battery in her car. After a few days the car stalled and had to be towed to garage. The mechanic found that the wrong battery had been installed. It was too high, it overheated and welded the hood latch shut as well as caused damage to the underside of the hood. The cost of the damage was $490. She had the Walmart receipt for the battery and installation, a receipt from the mechanic who fixed the damage clearly stating that the cause was the installation of the wrong battery, and pictures of the damages. She submitted these to Wal-Mart's claim management company (CMI) and her claim was denied. They blamed the manufacturer of the battery not the ###s who installed the wrong one. Walmart takes no responsibility for their mistakes.

Thats your complaint?
No plausable details included.

#1 a merchant has the right to tell you not to bring a purse/bag in the store. Why not just leave it in the car do you really need it? Secondly I find it hard to believe they would single you out unless they suspected or caught you lifting. Third you are very arrogant to say a 15 year old is more likely to shop lift. I've seen people of all ages and races lifting. I'm sure they are not upset to not see you in there anymore.

Seriously though, what the hell was she going to shoplift? Anything over 20 bucks is bolted down. Oh wait, I knew she was suspect... SHE IS THE FADED GLORY BANDIT!

that doesnt mean the complaint is bogus. geeze people

In all the walmarts i have ever been in acrossed the country I have never heard of such a thing! I carry a diaper bag and a messenger purse every where i go and I am a secret shopper and we monitor things like this. I honestly think that you have been in this walmart before or maybe an evil twin and you have been marked thats the only logical answer im sorry but this complaint is bogus!

All Walmarts are different, if this really happened and you hadn't caused any problems before, contact your local district manager. The number should on the left when you talk up to Customer Service. Companies don't like the bad rep. so you might get offered a $20 or 30 dollar gift card.

Wow i've worked for Walmart before and never have any manager or any type of employee asked a customer to leave their purse/book bag at the front. As far as I know it's illegal unless they have a sign posted on the door stating they have the right to do that. even if your are a known shoplifter every Walmart has atleast one undercover security guard who will follow you around just in case you decide to steal. Your story is either a lie or you shop at a really really crappy store. If that really happens to anybody else make sure to check out laws to make sure it is legal to do that, and if it's not then sue the crap out of that store and get the corporation to fire the ### who order you to give up your personal bag for ANY reason. That is wrong and unfair.

i have a few different messenger bags, and my local walmart will usually stop me and tell me that i'm not allowed to take it into the store. other walmarts are different, but this one is very adamant about not allowing me to take it into the store. either way, the OP might have a valid complaint, and GASP;not be a shoplifter. geez.

I've seen customers use their oversized purses as shopping baskets.
You're full of it. Only reason they'd even mention it is if they've seen you shoplift before.

that's a lie
unless you previously have shoplifted

You probably snatched stuff before...that's why.

I totally agree with the consumer about the social security number issue. In fact, I was told the same thing, that my social is invalid and that need to go and "request" a number that is accurate. Once I provide them proof They will qualify me for a prepaid card...My money didn't qualify me..My money only Qualify them as "IN CONTROL< AND FREE TO PIMP ME"

I thought to my angry self, Humm! Wait til I march in that Social Security Office, and tell them, after I have mad it through school. Have two of my own children to graduate from School, Buy two homes and one of them forecloses. A couple of repossesions...For almost 50 yrs now...you mean to tell me ya"ll handed me out a wrong social security number? No argument ..Just give me a new one ..Pal, right now...It's no wonder why I had some trouble getting financed...this number has never been for me .LOL
So I thought I was tripping when this what sounded like an Iranian on the other end of the phone tells, with certainty...THAT THIS SOCIAL IS NOT YOUR NUMBER! THEY GAVE YOU WRONG CARD! YOU NEED TO GO TO THEIR GET NEW CARD AND FAX ME PROOF!...This is all too funny! what the hell is going on here? I asked Well what kind of machine have they given you to know that this number is not mine? Can you give me some proof of that? and believe me, i will march right down there and tell them, because me and that number fell out many, many years ago...I been waiting for away out of this married...So please, what type of system or software on you using for these verifications? Right Now, There is a $109. deposit for a pay at pump ( A Walmart gas pump). I bought the gas on 7/3/08 for $25.02, that has already been posted. Bur they say they deposits for up to 60 days...I called the walmart murphy usa customer service...they tell me they don't even take a deposit from pay at the pump...they told me where to send proof and a complaint and i did
GREEN DOT gave me $12. of my money back and that it!...The point this story is that it's really not AMERICA'S FAVORITE STORE THAT IS THE PROBLEM...IT'S THE STEP DADDY WE GOT OUT OF THE MARRIAGE...GREEN DOT IS THE HUNGRY ONE! WHO IS KILLING ALL OF US BY SLOW POISIONING. i'M gOING BACK TO NETSPEND, WHERE I NEVER HAD A PROBLEM FOR OVER 3 YEARS...BUT BECAUSE AMERICA'S FAVORITE STORE HAD PREPAID CARD I DECIDED TO GO WITH THEM...NOW THE PRIOR STORY I TOLD YOU BEFORE WAS A PREPAID CARD I BOUGHT OUT OF CVS "GREENDOT"...SO I WAS UNAWARE ATHE TIME I BOUGHT THE WALMART CARD THAT IT WAS THROUGH GREENDOT...HAD I KNOWN IT I WOULD HAVE NEVER TOUCHED...LET'S FACE ! WALMART HAS GIVEN FAR TOO MANY FAIR PRICES TO START CHEATING US NOW! iT'S THIS NEW DADDY THEY MARRIED THAT'S GETTING US...GREEN DOT HAS GOT TO GO!

Can we blame McDonalds when they bring back the McRib and the traffic increases?

You didn't have a receipt, so stop your idiotic whining.

I WENT TP WALMART ON MANSFIELD ROAD SHREVEPORT LA FOR A OIL CHANGE. I SAT IN MY CAR FOR SOME 30 MIN. BEFORE ANYONE EVEN CAME OUT TO THE SHED TO TAKE MAY REQUEST FOR SERVICE. THERE WAS ONE OTHER CAR IN THE LUBE BAY. I WAS NEXT. THEY TOOK MY CAR IN RAISED THE HOOD AND LEFT. AT LEAST 2 OTHER CARS WERE SERVICED WHILE I WATIED. FINALLY AFTER SOME ONE HOUR AND 30 MIN A WHITE MANAGER CAME BY AND I ASKED HIM WHAT WAS THE PROB. HE CHECKED AND SAID THE PERSON WHO PARTED THE CAR DID SO AND WENT ON BREAK--A LONG ONE. IT TOOK ME APPPROX 2 HOURS TO GET AN OIL CHANGE. THE CARS THAT CAME IN BEHIND ME FOR THE SAME SERVICE WERE LONG GONE BEFORE THEY EVEN GOR TO ME. I KNOW I WILL NOT BE MISSED BY W/M BUT IM TAKING MY BUSINESS ELSE WHERE. THIS SERVICE WAS LOUSY AT BEST.

Why on earth are you blaming the pharmacist? CAll your doctor. Take responsibility for your own care. Most MDs require 72 BUSINESS HOURS (this does not include weekends and holidays). NEWSLFASH! The doctors are not standing there looking for your prescription refill. They see hundreds of patients and review and document medical charts all day. Did you wait until you were out? Of course you did. The doctor needs time to review your chart and determine if he/she is going to approve the refill (this includes deciding if you need an office visit, labs, etc.). Oh...don't think that just because your dad is on COUMADIN that you automatically garner sympathy.

I have had several problems with the Walmart located at 137139 North Central Expressway and Midpark in Dallas, Texas 75243. I have had problems with the pharmacy, electronics, bakery, food, and check out. Most of the staff does not want to work. They do not want you to ask them a questions. They have bad attitudes. I have spoke with management on several occasions. My mom was in the grocery department and asked an employee for help, and she looked at my mom as if my mom was crazy for asking for help. In the pharmacy, an employee got into a verbal fight with my mom. How unprofessional? I was purchasing a television and DVD/VCR player, I had to wait until an employee finished his personal conversation before I could get assistance. Again, How unprofessional? He and I got into an argument over this. Walmart needs to retrain its employees; maybe even terminate some of its employees in an attempt to obtain more professional employees.
Adria Lacy

At Walmart - Garden City, SC - no one in the bakery dept. will listen...the French Bread is overcooked and full of holes...You cannot make a slice, let alone a sandwich...we have told the manager many times...Why can't someone go to the next nearest Walmart and see how beautifully they bake their French bread... you can go there anytime and find fresh bread...At Garden City there is stale bread ALL OVER the entire store...

Walmart sucks. I tried to put money on my "walmart money card" yesterday and they wouldn't accept it because it was too much. Anything over 1500.00 they don't want. I had a shopping cart full and would have had more if they stocked what they said they had when I went there to get it.
So..."FU" Wally World... My office supplies and everything else will be purchased through a better service than they at W.W. can provide. Physically, one block closer also...