Walmart
Reviews and Complaints

I have been a loyal Walmart home delivery customer for a long time without any issues. About 3 weeks ago I tried placing an order and at the end it would not give me date and times available, No matter which store in my area I used I would get the same message. I have made numerous calls and am told the same thing, there a problem with my account and it would take 48 hours to fix. Today it took 22 minutes and three calls to get no where. I am limited to go shopping as I care for my mom which has dementia. I have paid for my service for the year and depend on it. Can I please get a reply on my issue?

Raquel Molina

[protected]@gmail.com

[protected]

To: The Better Business Bureau

From: Mary LaRocque

Re: Complaint - Walmart Visa Gift Card not functional card

Resolution: Want $25.00 or a new working Visa

To Whom this may concern: I purchased a Walmart Visa Debit Gift card from my local Walmart store in Lake Zurich, Illinois. On the card it says valid through 05/20. On the back of the card it states clearly, “Funds Do Not Expire.” I have gone into the local Walmart store where I purchased the gift card and was told “it did not work”. When I asked how much funds were on the card they were unable to access the card. I was told their system simply did not recognize the card. They directed me to the web site, WalmartGift.com (the same web site listed on the back of the card) to check the balance. When I entered the card number into the web site I was directed to a “404 page not found” error message. I called the number listed on the back of the card, [protected] and was told I needed to go back to the same web site and register the card first before the amount would come up. When I did that I got the same message. I went back to the store today 8/8/22 where I purchased the card and they told me they could not help me.

Can you please assist me in getting my $25.00 back or a new Walmart gift card? Below are pictures of the front and back of both the card and the package as proof of the card.

Thank you for your attention to this matter.

Mary LaRocque

[protected]

I was a member of Sam's for 30 years and have been shopping at Walmart for at least 50 years . Until recently I was mostly satisfied with their operation until about 6 Mo. ago, it seemed, that every order that I made was never filled or if it was filled I got the wrong items ! Now the kicker, when I tried to return the items I could not return them on line or at the store ( after the 4th try at the store ) I gave up and ask my credit card Co. to stop pmt. until I could get it straighten this mess up . One item was not delivered and Walmart said that it had and billed my Cr. Card even after the Company sent me and WM an Email saying that the item was delayed ! Only after the stop Pmt. was ordered did WM even talk to me but a couple of issues still go unsolved ! In a nut shell, WM does not live up to their own agreements or promises . I will not do any business there any time soon !

Problems started long ago. Worsened after Jan 3rd, 2022 when the puppet dictators took over America. This is the painful truth, and even former democrats see the problem and fled Democrat run states that no longer have strong police forces or bother to prosecute the criminals they release back on us to rob and kill again. Massive disrespect for people like me, that were in Law Enforcement and the military. Walmart is a major donor, unless its changed, to the Communist Chinese Party controlled Democrats.

There staff and many liberal customers often made rude and offensive comments to me in their store just from seeing any military or law enforcement logos. None could intimidate me, and I always have and will exercised my right to carry firearms and use the 2nd amendment, especially now when put on hold with 911 and then a minimum of one hour before seeing any law enforcement. The rise of violence was caused and encouraged by Democrats across the nation. One way to fight back, is to never again shop or support any company with our money made in America going to China. Walmart does this 24x7 and is not likely to change. As a result, Walmart is among many companies that help Finance China's military, which they are now flexing muscle with around Taiwan.

I stopped shopping Walmart due to the company ignoring Sam Walton's founding promises. That is to buy only American made products. It is extremely rare to find anything not Made In Communist China, including most medicines and supplements (Equate Medicines) (Starkist Tuna canned in China), foods, etc. You can see Made In China clearly on most items in their stores, but not online. Clothes made in third world sweat shops of inferior quality, not to mention the human rights violations of Walmart Vendors that they have ignored for decades.

To me the same country that engineered Covid 19, SARS, and other biological weapons in a lab, deliberately releasing them on America and the World. Bribes to control the entire Democrat party and installing a puppet dictator in Washington DC and other offices, as our domestic enemies that destroyed the economy, highest inflation, got us involved in another foreign war, opened the borders to illegal alien criminals and releasing them into the United States, add the idiotic CrRT, Critical Race Theory, I consider Walmart a domestic enemy of the United States and our Constitution along with the Criminal support of corrupt Democrats.

This is not a random rant. I've seen this personally in NM and CO communist controlled states that Walmart pushed their non-effective Mask mandates while helping Democrats stealing the election from our actual re-elected president Donald Trump. As a result, after literally fighting with idiot liberals on their staff and some of their customers trying to infringe on my rights and force me to wear a mask like in Communist China, I haven't bought a single product online or in their stores for more than two years.

WOK companies like this, Don't deserve the business of Americans. They will never again get mine.

Know this, those of us that actually honor our oath of office, love America and our Constitution, we will take back America from these enemies. Peaceful is preferred, but by force if needed. I will not sit by while Communist are destroying our country with the help of idiots like Walmart. Don't force your defective and dangerous crap products on us you bought from enemies of the United States and the World.

Being in a Communist Controlled New Mexico, I see daily what happens at the border and across the state. Add ridiculous inflation, high gas prices, high food prices, and bad useless information from the CDC that also financed China's creation of the China Virus, this is unforgivable.

Ignorance can be cured with education. Stupid I can't fix.

I pay $13.00 a month to have delivery from the Walmart store and for over month there is no pick up or delivery. I called the store and the 1800 number and they have no answer for me. Always say they will email me back within 24 hours yet they are still taking money out of my bank for a service that doesn't exist! Also why don't they have basic things like chicken or beef? Half my orders are substitutes that are horrible or they don't have it. What is going on?

I ordered 4 tiger paw tires for my van over three weeks ago. It said it would be at the Roanoke Walmart that Wednesday. They immediately took out over 428,00 for the tires from my checking. For two weeks it kept saying delayed. Saturday I called and cancelled the order and asked for a refund. They said it was done. Got the email and they only refunded my money on one tire at 107 dollars. Called back and asked about the other three tires and why they were not refunded. Could hardly understand the foreign woman. Was told it would take 48 hours. Three days later nothing so I called back. Still no help. Said they would email me with a confirmation. Nothing! He said it would be 7 to 10 days after the email. I need tires now and need my money back for them. This is bullcrap. Customer service sucks! I need a refund for the tires that never showed up. I still do not understand why the hold up. I will never order online from them again.

I paid $60.00 for an extended warranty on my tv. The television was accidentally knocked over and damaged to the point where it would not work anymore. I called the people in charge of the extended warranty. I was told that they did not cover repairs to the tv. They would not tell what they did cover. It is my opinion that this is nothing but a scam to get people's money. I intend to go as far as I have to to get this resolved. Do you or do you not stand behind your customers?

There is an older lady (maybe 60ish) that's a checker @ the Cabot Walmart - she is always rude! Everytime I go to Walmart in Cabot AR @ the SuperCenter - she has checked me out on numerous occasions - she is very unpleasant & acts like she hates her job! I had 4 plants in my cart that were on clearance - she rang them up, they were marked $3 - but the register rang them up for the full price of $7.42. I made the comment to her that they were $3 on clearance - she very rudely told me "that's why I asked you to check the register to make sure they rang up as $3" - i didn't know I was supposed to check every single thing I purchased through the register~! I hope I'm not the only one that has complained about her. She doesn't sound like she is from the South - so maybe that is the problem because when you're in the South (such as Arkansas) - you expect employees to have some sort of Southern Hospitality attitude. But she has NONE! Thank you!

Walmart store 1192 at 610 Sixth Street, New Westminster BC

Walmart has no customer service. The entire organization from the store level to its head office in Mississuaga, Ontario are all incompetent, don’t care and rotten to the core. This was my Walmart experience.

1. They care more about their merchandise than their customers. While lined up at the check out, I was assaulted (punched in the face) by a customer who obvious had issues and the staff were more concerned if the assailant paid for her merchandise than if I was okay.

2. Since the staff did not do anything. They just stood and chatted. I called the police (file #22-7910) and asked for the store manager. The store manager arrived, stood there with a dead pan look in his face and did absolutely nothing except stare into space.

3. Store manager was incompetent. When the police officer requested the video footage of the incident, Cowan (spelling) the store manager failed to provide the full footage as indicated by the police officer. The police officer contacted me later to inform me that the footage did not capture the incident. I later contacted Cowan who informed me there was complete footage however he neglected to provide it to the police.

4. Walmart did not take the incident seriously. In fact, my impression was they took it as a joke. I escalated my complaint to their head office. I contacted them several times to speak to a head office manager and only got lip service of a promise of a call back. The incident occurred on May 30, 2022 and I am still waiting for that call (August 1, 2022).

I have never experienced such incompetence and not even a apology from Walmart. Their way of handling issues is to ignore, ignore and ignore and the issues will go away. Or they just don’t care. In all the years I’ve shopped at various places, I’ve NEVER experienced such incompetence and “don’t give a SH-T attitude”. Unbelievable.

On July 11 I added an order to my existing order. (The add on was coffee and candy for $20.10.) I received the existing order, totaling $47.23. I did not receive my add on. This week on July 27th I placed an order and was charged an extra fee of $25.00 because my $20.10 order from two weeks ago because it did not reach the minimum of $35.00. Since I didn't receive the add on merchandise I jut added this order onto the $20.10 because it was still on my computer. However, I paid $98.00 for the year to you for a premium rate, I did not know I had to pay extra for adding onto my order. As a matter of fact I added on to the July 11th order with time still on my clock (for adding) and I do not understand why it did not go through. I cannot afford extra charges, I will have to cancel my membership or whatever it is called. My husband and I are on social security and cannot afford more charges. This last order totaled $167.00, thank you.

[protected]@gmail.com

they really need to double check their orders before sending them out and quit giving me anything when they don't have what I order just deduct it from the bill I order certain things for a reason, and the office needs to check their system I keep getting old emails from June 3, and 7 as if they are new, this is getting old this too but my biggest thing is wrong items, and not adjusting the prices

I no longer shop at Wal Mart. I used to be a regular customer. But since my husband had a stroke and I recently hurt my leg and have to be on crutches temporarily, I have found it impossible to shop there . They have a total of 2 electric shopping carts for the entire store and usually at least one needs to be charged.

They claim it's because people steal them. Well why are they letting people steal them? At other stores they have a guy go out with the motorized cart so he can bring it back. Not at Wal Mart. They don't even stop shoplifters. Their self checkout is a joke. The clerks there are only concerned with how many bags you want to buy. They don't pay attention to all the stuff in and under the carts that the shoplifters don't scan. As long as they pay for something, they are good to go. And the greetor at the door doesn't do anything.

They have so many Ukrainians working there that don't speak a word of English it's ridiculous. They use a translation in their phone to try to communicate with you which is not effective at all.

Some departments you have to help yourself such as the sewing/material section. There's never anyone there. When I was cutting my own material and making up my own slip I had to help two other customers find things they were looking for in that section then about 20 min later the Ukrainian came by who was totally unhelpful since she spoke no English at all. All she did after about 15 min of her going up to the front to find out what to do she motioned for me to follow her up to the checkout. Now I wasn't through with my shopping but I was then. I had to wait in a particular line with her for almost 30 min. To checkout. And wait for her to try to communicate to the clerk I had 1 yd of material and hand them my slip I made up with the code on it and price. Very ineffective.

we purchased 4 tires from walmart online on Jan 2021. The tread on one of the tires is peeling off. We purchased road hazard coverage on these tires. But walmart no longer sells this brand of tires they say there is nothing they can do for us that we will have to purchase a new tire. I believe there should be some way that they could replace our tire with another brand since we paid extra for the coverage.

on July 23rd, 2022, at 6:55 p.m. a Walmart truck driver (truck #163921) Indiana license plate #P955154 ran a stop sign on airport center rd. in Allentown pa almost smashing into my car as I was turning. when I honked my horn, he hung out the window screaming about his load on the truck. he was a white male full of tattoos. he would have seriously injured us. it's only a matter of time until he hurts someone or even worse.

Our cards have been unusable for over 2 weeks. We received our replacement cards and have been unable to activate. We have followed all instructions numerous times to no avail. We've called, chatted and tried the website. None of them work and we are frequently cut off. We now want to close this account and get our money but can't find out how to do that either. We are just about out of patience. Please advise. Thankyou

I purchased a carton of Great Value Brand Almond Milk on May 23, 2022. The expiration date of the milk is July 31, 2022. July 19, 2022, as I was pouring milk into a measuring cup two red disc-like objects poured out of the carton. I called the [protected]# which is displayed on the carton. The representative I spoke with advised me he made the report to quality and advised me to keep the carton and the two disc like objects that poured out of the carton for 7 days. He explained a representative from Great Value may contact me about the objects that poured out of the carton and want to obtain them for testing. I was also advised, if no one contacts me within the 7 days to discard the carton and the objects. He stated that if no one contacts me within 7 it may be due to Great Value may already know what the objects are. I advised him I would like to know what the objects are. I also advised him that I do have photos of the carton and objects. I cannot help but to wonder what the objects are, how they got into the milk and if Great Value is aware of the existence of the objects why were consumers not made aware. I was offered a gift card for my troubles. Needless to say, I will never purchase Great Value brand Almond milk. I will also make advisement of others not to purchase the brand as well. Scary to think I consumed milk from the same carton on a previous occasion. I contacted the [protected]# located on the carton. I am not discarding the carton or foreign objects until I find answers to my questions.

In October 2021, I had my eyes examined by the optometrist who rents space at the Walmart Vision Center in Brockton, Massachusetts. Afterwards, I ordered glasses from the Walmart optical technician who said I'd be getting Zeiss lenses.

It took one month for my new glasses to arrive and they were unusable. Returned them next day and spoke with a different technician who explained that Walmart doesn't carry Zeiss lenses anymore. Moreover, the post was so narrow that I couldn't read more than the width of one newspaper column without turning my head from side to side. And the prescription was ground so low on the lenses that to see through the top, the long-distance part, while driving, I had to tip my head backwards.

The technician measured the position of the script in the new lenses comparing them to my old glasses. She agreed that the lab must have made a mistake and ordered the lenses remade. For $90 more, she ordered Nikon lenses. My new frames were the same make and model as my old ones.

As soon as I put on the new glasses, I felt that something was still wrong, but since my prescription had been changed, I thought I just had to adjust to them. Unfortunately, I would return to the Vision Center three more times asking the technicians for help. With the new glasses, I could not focus both eyes at the same time on any image, sign or word. If an image was in focus for one eye, I had to slightly turn and tilt my head to bring it into focus for the other eye. The technicians tried bending the frame and adjusting the earpieces, but only provided the slightest improvement. I could not read a book for more than a few minutes without feeling strained.

Finally, I asked to speak with the optometrist who had given me the prescription. Her greeting was a curt, "Why are you here?" She took my glasses away for a few minutes, returned and gave the glasses to a technician who could only apologize that since more than 60 days had passed, she could not refund my money.

Including the cost of the eye exam, $442. down the toilet. I have since learned that the optometrist did not correctly compensate for my astigmatism and it never occurred to the technicians to have my script double checked.

This past week I went 3 times to the Walmart nearest me and there were no motorized shopping carts available. July 15,13 and 11 are when I went to the Walmart at 8800 Kingsridge Dr., Dayton, Ohio 45458. Some people such as me can't walk over 100 feet or so.

Purchased a few extra items I didn’t need on 07/15/22 at Walmart on Gosford in Bakersfield Ca. Cashier in customer service department named Preet female was rude. Said I couldn’t receive my funds I used with my Bank of America DEBIT card not even 24hrs ago. My total was only $21.07 & in a rude unprofessional tone said I can not get my cash back. However, it can only go back onto my debit card that I no longer have on me or a store credit gift card. These employees really need to take a training course in communication skills, customer service skills, professional skills, and be reprimanded from their higher ups such as supervisors, managers, management department. I will be following up with my experience on 7/16/22 at the WALMART SHPER ENTER ON 5134