Walmart
Reviews and Complaints

It took 45 minutes to check out, register needed to be unlocked,
one manager just ignored the cashier.
second manager finally showed up and had wrong key to unlock register
finally a different person showed up to unlock . I had to wait over 45 minutes to check out. Other customers were vey upset. There was Only 2 two registers open. This is the worst Wal-Mart Everyone has a very bad attude. Store is dirty, Talked to manager more then once.

I would like some one higher up like a directer of Wal-Mart to call me.

I have complain more then once. No one has called me back

thank you
Susan P.

Placed order for 14 items (#7496210065946 $38.65) for pickup on 8/14/21. Due to mobility problems, I canceled pickup order and reordered all items for delivery (#7497210404272 $47.70 + tip). I failed to check the reorder list since the difference between the pickup and delivery totals appeared to be the cost charged for delivery. When I received the order, the following items were missing: 1 Great Value Thin Snack Crackers ($1.68), 2 Canada Dry Sugar Free Ginger Ale ($3.56), and 1 Great Value Banana Pepper Rings ($1.57). As far as I can tell, I did not receive a refund for these items. I really want these items (delivered), but if that's not possible, I want a refund of $6.81.

I always buy Walmart undergarments. I don't know if Hanes is a supplier or part of the walmart company. Either way the person responsible for quality control isn't doing their job

The quality and sizing has plummeted Yesterday
I purchased [protected] H400X RN15763 2XL

The thickness of the cotton has been cut in half

The elastic band is 1/2 the width with less elasticity

And I defy any 2 XL lady to try on said underwear and it come above her waist, that is advertised on the package.

PLEASE DON'T TOSS THIS AS BEING TOO VERBOS!

First I understand that you are a super power corporation and my mere purchases are not a pimple on your bottom line, but some of your practices make me question your concerns for customers. Your founder, Sam Walton, made customer service, ethics, and good faith a part of corporate policy. I understand that to compete in business some policies must be modified or changed, but since Mr. Walton's passing there has been a major reconstruct and transformation in the corporate policy. Maybe it's the times, the fundamentals of business, or the reliance on computer models, but many management decisions have effected your customer service for the worst.

I am not talking about big things, but some simple features that impact on everyday shopping. I am conscious the excuses being given for disruptions like new government policies, the covid pandemic, logistics, supplies, and money issues, but that should not effect the basic concept of service.

I am a 78 year old semi-handicapped retiree living on a fixed income. I have shopped at Walmart for over forty years, and I have for the most part chosen Walmart as my go to store for near 90% of everything I purchase. I buy my groceries, my clothing, my household items, and most of my electronics there. Because of your many locations, there is always a store near.

The meat of the matter is that there are a few incidentals that have annoyed and vexed my patient:
1. You have removed the benches that you had for your customer to take a brake. I am old and need to sit occasionally or I have to cut short my shopping.
2. You have a limited selection of sugar free items for diabetics, and those you have are candies and snacks, not real food.
3. You have eliminated too many items from your shelves. Is it because they don't sell, or could it be they don't sell because they are not on the shelves.
4. You have limited the number casher's available checkout leaving older customers to either do their own checking and bagging or stand in line for a lengthy time waiting for help.
5. Like most businesses these days store management is free with platitudes and patronizing answers but nothing is really done.

I am venting my exasperations and disappointments, fully expecting you to be free with platitudes and patronizing answers but nothing will really be done. IS ANYONE REALLY THERE ? DOES ANYBODY REALLY CARE?

William S. Birge
Msgt USMCRet.

I had an order delivered today missing many items and 3 broken items tried calling Walmart but obviously too much for someone to ask the care tried to start a case online to reach out to them but website won't let me I guess I'm Fuked stupid delivery person won't answer phone cause I figured they forgot to give it to me or just kept them very pissed off called corporate but no response yet still waiting I'm sure no response from either but waiting

attached information on sales recipes photos.
I was charged $11.98 for a $5.00 Sale item.
same exact shorts and serial number.
the manager joseline made up her own price, if she is the owner of Walmart ?
when i explained to this employee this item is n the $5.00 rack she replied
i can only give you one item for $5.00 not the other one even though they are the same exact item except the color. I do not understand what the problem was with this employee. I am a loyal Walmart customer. who authorized this employee to make there own price.

[protected]@yahoo.com Thank you...

I cannot get into my account. I went to place a grocery pickup order when my account tells me I need to change my password. Following the instructions, I must wait for a code to come to my email and place the code in a box then change my password. I did not receive the code so pressed that it wasn't received and it said it was sent. Never received. I checked email and span. Nothing. I contacted Walmart customer service. Useless. I have tried to get into the account for days now, contacted walmart by phone and by chat. No one can help and no one will refer me to technical services. I went to the store and got groceries and went to check out with my walmart card and it won't work because of the account problem. Luckily, I had another credit card with me. How can I get this resolved? I asked one about closing my account and opening a new one. They said I'd have to change my email address and phone number because I could not open a new account with my present information. This is ridiculous.

Driver left all groceries at front fence where anyone who walked by could grab them. I am blind and when my aid came he said you have melted ice cream, hot milk and meat at your gate, I asked for a doorbell ring and all other delivries from insta cart have always been on my porch. So I lost icecreak some meat and milk may have to go, not sure yet. Very disturbing as being I am at the mercy of instacart and Amazon. I was really hoping for better from Walmart :(

I ran to Walmart after work to grab a Money order and needed to send it out my FedEx by 7:30. Vicki decided that she didn't want to sell me a money order but wouldn't give me a reason on why. So I brought my friend in who is White to buy one and they (Curt and Vicki) looked at me and was like, you can't just bring anybody in here to buy you a money order bc we wouldn't sell it to you. Then told him she wasn't selling it to him bc it was for me. Then gave me a number to call for money gram. I called them, Walmart customer service, AND their ethics dept. Then was told by Tina in Walmart this morning that her employees can deny anybody service if they think it's "suspicious activity." I guess being Black, buying a money order in Walmart over $1000 is suspicious bc I guess Black people don't have that kind of money unless they doing something illegal!

I had 14 balloons that Wal-Mart inflated with helium around 5 pm. [protected]) My granddaughter's party began at 12 pm today [protected]) and all the balloons are on the floor. This was a huge inconvenience trying to tape the balloons and savage what we could. I called Wal-Mart about a refund and was told it will not be refunded and that the helium don't last long and sometimes it goes out the same day. That is not tried because I've dealt with many types of helium balloons. I want my refund of $7 plus tax. I asked to speak to a manager and I've been on hold 34 minutes waiting and no one has answered yet Joyce Suggs 4606 Faucett Road Pine Bluff, AR 71603 870.592.4926 I am very disappointed in customer service because this could have been resolved.The balloons are already taped up on the wall so I can't provide pictures. [protected]@yahoo.com

I recieved an email informing me that a purchase had been made using gift cards to buy gift cards. I had not been on walmart.com in weeks and dont own a playstation or know anyone who does. There was no confirmation asked, no way to return the unused cards and no helpful information of any kind they could provide as to how it happened so I could avoid repeat incidents.

Great Value use to have the BEST chips on the market, the BBQ ones were awesome, then you went with a different company and the chips are terrible, they are stale when you buy them, the flavors are terrible, they leave an after taste . One very disappointed customer here ! You went from having the best product to the having the worst! I am not alone several of my friends and family have also stopped purchasing them as well.
Thank you for listening!