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Walmart Complaints 2768

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P
9:32 am EDT

Walmart clothing

attached information on sales recipes photos.
I was charged $11.98 for a $5.00 Sale item.
same exact shorts and serial number.
the manager joseline made up her own price, if she is the owner of Walmart ?
when i explained to this employee this item is n the $5.00 rack she replied
i can only give you one item for $5.00 not the other one even though they are the same exact item except the color. I do not understand what the problem was with this employee. I am a loyal Walmart customer. who authorized this employee to make there own price.

[protected]@yahoo.com Thank you...

Desired outcome: my money refunded for sale price, and disciplinary action against acting manager on duty Joseline

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7:01 pm EDT
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Walmart Technical support

I cannot get into my account. I went to place a grocery pickup order when my account tells me I need to change my password. Following the instructions, I must wait for a code to come to my email and place the code in a box then change my password. I did not receive the code so pressed that it wasn't received and it said it was sent. Never received. I checked email and span. Nothing. I contacted Walmart customer service. Useless. I have tried to get into the account for days now, contacted walmart by phone and by chat. No one can help and no one will refer me to technical services. I went to the store and got groceries and went to check out with my walmart card and it won't work because of the account problem. Luckily, I had another credit card with me. How can I get this resolved? I asked one about closing my account and opening a new one. They said I'd have to change my email address and phone number because I could not open a new account with my present information. This is ridiculous.

Desired outcome: I want to be able to get into my account. All I need is for a technician to call, give me a code that will work.

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2:37 pm EDT
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I buy an abundance of these chips by the box of 10.. But my complaint is that the flavor is very inconsistent. Sometimes I will buy a box, and I choose carefully of the expiry day, because if they have flavor, then I will go and buy another box with the same expiry date. But "Often" times the chips are almost flavorless. I have returned and been refunded...

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5:19 pm EDT

Walmart Stockton CA grocery delivery

Driver left all groceries at front fence where anyone who walked by could grab them. I am blind and when my aid came he said you have melted ice cream, hot milk and meat at your gate, I asked for a doorbell ring and all other delivries from insta cart have always been on my porch. So I lost icecreak some meat and milk may have to go, not sure yet. Very disturbing as being I am at the mercy of instacart and Amazon. I was really hoping for better from Walmart :(

Desired outcome: at lest bring the oter to my porch where I can find it with my cane

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4:36 pm EDT
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Walmart Racial profiling

I ran to Walmart after work to grab a Money order and needed to send it out my FedEx by 7:30. Vicki decided that she didn't want to sell me a money order but wouldn't give me a reason on why. So I brought my friend in who is White to buy one and they (Curt and Vicki) looked at me and was like, you can't just bring anybody in here to buy you a money order bc we wouldn't sell it to you. Then told him she wasn't selling it to him bc it was for me. Then gave me a number to call for money gram. I called them, Walmart customer service, AND their ethics dept. Then was told by Tina in Walmart this morning that her employees can deny anybody service if they think it's "suspicious activity." I guess being Black, buying a money order in Walmart over $1000 is suspicious bc I guess Black people don't have that kind of money unless they doing something illegal!

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gorgeor
US
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Aug 06, 2021 1:06 pm EDT

Your friend is white, they were also not allowed to get the money order, how is this racial profiling. This has nothing with you being black. Maybe you are the one that finds your own people suspicious? Now if your friend went by himself and they allowed him the money order then maybe you can claim racism profiling Making false claims about a company is also illegal. Hope they sue you to teach you a lesson. If not you will continue claiming racial profiling if you do not get your way. It seems like you are ashamed of your race.

G
G
Ghost8531
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May 15, 2022 2:12 am EDT
Replying to comment of gorgeor

You're exactly the type of white supremacist Walmart hires as star employees all the time.

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J
2:50 pm EDT

Walmart Helium filled balloons

I had 14 balloons that Wal-Mart inflated with helium around 5 pm. [protected]) My granddaughter's party began at 12 pm today [protected]) and all the balloons are on the floor. This was a huge inconvenience trying to tape the balloons and savage what we could. I called Wal-Mart about a refund and was told it will not be refunded and that the helium don't last long and sometimes it goes out the same day. That is not tried because I've dealt with many types of helium balloons. I want my refund of $7 plus tax. I asked to speak to a manager and I've been on hold 34 minutes waiting and no one has answered yet Joyce Suggs 4606 Faucett Road Pine Bluff, AR 71603 870.592.4926 I am very disappointed in customer service because this could have been resolved.The balloons are already taped up on the wall so I can't provide pictures. [protected]@yahoo.com

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9:05 am EDT

Walmart Fraudulent purchases

I recieved an email informing me that a purchase had been made using gift cards to buy gift cards. I had not been on walmart.com in weeks and dont own a playstation or know anyone who does. There was no confirmation asked, no way to return the unused cards and no helpful information of any kind they could provide as to how it happened so I could avoid repeat incidents.

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10:30 am EDT
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I just was released from the hospital due to a heart problem and torn meniscus. I came to Walmart on 8180 S. Tryon to get my medication and some groceries because I live alone, only to be told they have ONE cart for the entire store! This is SO terrible, I am in too much pain to walk and already paid an Uber to get here. So I am pretty much sitting at the...

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12:58 pm EDT
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July 21 st. Went through checkout and the clearance item was marked down from $6.98 to $1.72. Pattern Bloc, a child's item. It scanned $8.98. When I brought it to their attention a manager was called and said it was priced wrong!! That is not my fault!!! She would not allow me to have it at that yellow sticker price. It is a bait and switch tactic they use...

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3:16 pm EDT
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I have been treying for days to get customer service and a department at Walmart, Mohegan Lake, NY. No one answers the phone and when picked up they hang up. I also went to the store to see whay and they said there cust. service number goes into a changing room. What is with this. Unacceptable Drove 40 mins to see if someone could help me in recreation and no one available.

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B
2:30 pm EDT

Walmart Great Value Chips

Great Value use to have the BEST chips on the market, the BBQ ones were awesome, then you went with a different company and the chips are terrible, they are stale when you buy them, the flavors are terrible, they leave an after taste . One very disappointed customer here ! You went from having the best product to the having the worst! I am not alone several of my friends and family have also stopped purchasing them as well.
Thank you for listening!

Desired outcome: Switch back to the original company that made them!!!!!!!!!

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J
11:48 am EDT
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Cross v. Walmart Inc et al Filed: June 22, 2021 as 2:2021cv00198 Defendant: Dick's Sporting Good Inc, Amazon Inc, Walmart Inc and others Plaintiff: James E. Cross Cause Of Action: Patent Infringement Court: Seventh Circuit › Indiana › US District Court for the Northern District of Indiana Type: Intellectual Property › Patent James Cross file lawsuit...

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B
11:27 am EDT

Walmart Home delivery

Yesterday, July 5th 2021, (a non USPS delivery day) I ordered two 44 lb bags of cat food and 3 packs of paper bowls via online from the Boaz, AL store. I was amazed that Walmart delivered to my home the same day. However, the man who delivered these items only delivered the cat food at first. He scanned it twice, then my husband's son took both bags and put them on my front porch... I took them into the house and began dumping one bag into a container I keep in my kitchen. I had barely filled the small container when my large watch dog started going nuts and barking at something at the front door. It was the same delivery guy wanting to scan the two 44 lb bags again. I dragged them back to the door so he could scan them all while trying to keep my 90 lb dog from getting to this man. I, no sooner thought I was done with this delivery man and he, came back to the door and said he needed to scan yet once more. After this third scan of the bags, I locked my front storm door and closed the inside door. Not two minutes went by before he came back to my door, knocking on the storm door and calling out my name. Of course, once again, my dog is going nuts and trying to get to this guy. I opened the inside door and there was the same delivery guy... This time holding up a bag containing the paper bowls I had also ordered. I watched him take a picture of the label on the bag, and then he handed it to me. Again I closed and locked the storm door and started to close the inside door when he started hollering my name and saying he needed to take a picture of the bag again. He then told me to hold up the bag so he could take a picture of me holding the bag. By now, I was so frustrated about this whole fiasco... All while trying to contain my dog... He finally left. I want to tell you here that I was alone in the house during this time (other than the dog) which is why I didn't put the dog in my bedroom when he came to my door the first time. I usually put him in there and close the door so I don't have to deal with all the barking and jumping at the door. My husband was way behind the house with his son working on something, which left me alone to deal with this delivery. I truly didn't appreciate this delivery guy hanging around my front porch asking to scan and rescan the three items he was delivering to me, all while asking me about my dog and how he understood why I had a dog like that... How great a watch dog he was. It made me very uncomfortable.
Oddly enough, none of what I have thus far conveyed to you is the reason for this complaint. While I was not happy with what this man put me through, it's because of what happened next that I am writing you. Later on yesterday evening, I received an email from Walmart informing me that 4 bags of dog treats that I had also ordered had been delivered to me also. And with this notification was a picture of a bag place in my mailbox. It filled my mailbox, which means had I not seen this email when I did, I might not have known it was in there and I would not have had my mail delivered the next day. And may I add here that it is considered a federal offense to place anything that has not got USPS postage on it in my mailbox.
According to the USPS, "The U.S. Postal Service would like to warn people that only authorized U.S. Postal Service delivery personnel are allowed to place items in a mailbox. By law, a mailbox is intended only for receipt of postage-paid U.S. Mail." This is a federal law!
Bonnie Martino-Collier

Desired outcome: Please make sure your delivery folks know the law regarding leaving packages in a mailbox and know how to scan the items they are delivering.

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9:34 pm EDT

Walmart Electric Cart/ Handicap Cart Rules & Map

I would like to know where the Rules are posted regarding use of electric carts? Along with the Map/Area outside and inside that carts can be driven and used.

Case in point:

I I have looked at where the carts are parked at front of store and I have never seen a sign or notice that states that the use of this cart can only be either: Inside, Inside and Outside Etc. I have been told that the courts are not allowed to leave the Walmart store however handicapped individuals need the carts to use from the parking lot to the store. I want to know what the rules are and where are they located for the general public to know that they can either use the card only in the store or use the card inside and outside of the store and if the use of set cart is outside does it only cover their parking lot or the parking lot that covers all stores that Walmart sits on.

Desired outcome: Location of said Rules/Maps

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K
8:26 pm EDT
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I got double charged on two items and did not notice until I got home. total of $23.00

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5:01 pm EDT
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Since this Walmart replaced the manager, who had been there since I first moved to Calais, ME, the store has gone down hill. When I first said hello to him... he ignored me... and walked by. So many items are out of stock. For me, it's the dog treats center/ cat food. I have been attempting to purchase my Labradors their Good & Plenty dog bones, and my cat...

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5:04 am EDT

Walmart Moneygram (Ria Financial Services)

I am a licensed Colorado bail agent. I have utilized Walmart Moneygram to receive payment of fees. An elderly gentleman who is a retired attorney, out of state attempted three times to pay for a family member to be released from custody under bond. The first time he made the trip to Walmart and the transfer was flagged; he was lectured by a foreign person (very difficult to understand) and told he should not send money to anyone he doesn't know. He retrieved his money & resent 2 smaller transfers. Again both transfers are flagged & he has to make another trip to pick up his funds. A complete waste of time. Both for sender & the receiver. Walmart moneygram appears to be a scam service & not what it professes to be.

Desired outcome: Ria Financial is abusing its authority. Ria Financial should hire only fluent in English for customer service.

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M
MissMMW
US
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Jul 05, 2021 6:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Usually when someone is "flagged" there's an issue somewhere in the system. It's not Walmart's fault. Customer needs to fix the issue with MG. I used to do money transfers with Walmart. It could also be that there's a misspelling of a name, perhaps. I've seen that happened. Good luck.

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B
5:22 pm EDT

Walmart Delivery

I order the stroller car seat package and had it sent to arizona from califonia it was quaranted to be there on thursday the 24th had people there waiting for it to bring baby home, it got delayed until friday not and then we were told it would not get here until today. I had to buy another one, I could have cancelled and waited 10 days for refund but I cant even trust that will never trust walmart again.

Desired outcome: better service

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6:35 pm EDT
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Walmart Salon

I got in the salon at 5:48 pm. I waited until the stylist completed another customer's transaction at the register. She then asked could she help me. I asked her could I get my neck taped. She told me that she closed at 6pm. She could have told me this when I walked in the store. Because I only requested a $10- $15 service, I felt that I was turned away. I was the only customer left in the store. Will take my service elsewhere in the future.
Customer Service Advocate

Desired outcome: Post hours of operation in a visible location.

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4:45 pm EDT

Walmart Racists Employees

I was visiting from out of town with my brother for Fathers Day. When entering Walmart we were yelled at, stopped and told to enter through the other side due to Covid Protocol. We did and I asked the black guy if he needed to check anything else for Covid and he said no you were just going in the wrong entrance that was an exit. What? 5 other black employees then joined in and began to harass us during our visit of 5 minutes. I paid for our items and as we exited were harassed more and told do not start trouble on Juneteenth. I was in complete shock and we will never return to this Walmart. Very racist town.

Desired outcome: I won’t pursue the ignorance of racism. Yazoo City is very racist. It’s not worth pushing.

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About Walmart

Screenshot Walmart
Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. The company was founded in 1962 by Sam Walton and has since grown to become one of the largest retailers in the world. Walmart's headquarters are located in Bentonville, Arkansas, and the company has over 11,000 stores in 27 countries worldwide.

Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.

In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.

Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.

Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
How to file a complaint about Walmart?

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2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

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Overview of Walmart complaint handling

Walmart reviews first appeared on Complaints Board on Jul 20, 2006. The latest review Chicken was posted on Mar 8, 2025. The latest complaint SCO host was resolved on Jun 13, 2023. Walmart has an average consumer rating of 2 stars from 2837 reviews. Walmart has resolved 755 complaints.
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  1. Walmart Contacts

  2. Walmart phone numbers
    +1 (800) 966-6546
    +1 (800) 966-6546
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    18%
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    Customer Service
    +1 (800) 925-6278
    +1 (800) 925-6278
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    Customer Service
    +1 (866) 925-2432
    +1 (866) 925-2432
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    +1 (877) 937-4098
    +1 (877) 937-4098
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  3. Walmart emails
  4. Walmart address
    850 Cherry Avenue, San Bruno, Florida, 94066, United States
  5. Walmart social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 13, 2025
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