Walmart
Reviews and Complaints

My wife lost her phone. Bought another phone. Store would not setup the new phone. I contacted the number supplied with the new phone to get the number transferred. Without having the old phone, i could not satisfy their security questions. My wife has memory problems and could not remember
the pin or other questions. They would not transfer the phone or close my account. The only way I could stop the autopay was to cancel my credit card.
Before I got it canceled they charged my card for another month.
This is not the sort of behavior I would expect from your company.
I now have to change credit card numbers, change telephone numbers and pay for use of a phone I do not have.
George Ketchum [protected]@yahoo.com

I'm very disappointed in Th e Great Value Instant Brown Rice. I've tried both ways to cook it: Microwave and on the stove top. Both need Much More time to cook then the box says! I've ended up with dry, undercooked rice all over the inside of my microwave! And, had to continually add more water to the stove top method in a pan! The instructions just are Not right!
Either that, or I really got a "lemon" box of your brown rice.!
Please replace the 14 oz package (not sure how much i paid - no longer have the recent).
Thanks,
Paulette Falsone
1931 King James Pkwy. #319
Westlake, OH 44145

TODAY IS OCTOBER 14, 2021.

I have made a complaint in Phoneix, AZ, these two days I found out Walmart customer service staff is downgrading the field staff accountability. They tried to push down USA customer, and make the HONG KONG MARKET look goods and stable, actually this is an illegal labor trafficking. The customer service tried to mess up my credit card and ebt card and deposit and withdrawal money from my property which is doesn't belong to Walmart or the staff work there at all.

I CALLED AND EMAILED. And they acted like normal and crazy robbing. I am just shut up for today. This is scarified. I think I am quick lucky because last time it happen in other retail large company, they hold up my money like $100 - $600. This is not good. All American labor is trafficking. I do not know how to find my justice like this situation. Again today is October 12, 2021.

I am very unhappy. Because I was immigrated from HK in 2000, and all I found is labour trafficking. They think this is dominated the world of something. I think I would say this is Illegal and criminal and people with mental sickness and poor with did that, now they tried to control the resident in USA to be like them, this is OUT OF THEIR MIND.

And the USA Government has nothing to do about it? What is FBI, Police, Doctors, Teachers and other Government dept doing? They have no leads and comments from the public and tell them crisis and dispute issue. I do not believe it.

And you wanted this is a funny joke everyday and killing all the people at their fault and you stay in peace? Because you just go to work sit and walk and eat your meal and take pictures every day in the public and that is it? I do not think you needed to show your face if you below staff is all incapable of the complaining and issue and problems going on? Ambushing and killing and hatred and sleep walking and day dreaming is not what how the days should go. Why don't you people just disappeared and not show up anymore. And stop let you kids attacking others like a killing animal with non stop motion. Thank you.

I ordered online

Supplements were allowed, but fresh bakery bun and other items didn't show, not even on the order...but the price didn't reflect the difference..

My order was
Monday, October 11, 2021
Order Created
Preparing Order
Out For Delivery
Delivered
Tracking summary
October 11, 2021
Delivered | 9:15 pm
The order has been successfully delivered
Out For Delivery | 8:33 pm
The driver has picked up the order and is on the way to the customer's delivery location
Preparing Order | 8:34 pm
The items have been picked by an associate and they are ready to be picked up by the driver.

A few items in your order have been replaced with substitutions.View your order details for more information.
A few items in your order were unavailable.View your order details for more information.

Preparing Order | 3:22 pm
Your order has been received and is in queue to be assigned to an associate for picking
October 10, 2021
Order Created | 9:37 pm
Your order has been placed
Dates and/or times are local to where the activity is located

I think the picture speaks for itself, if this is considered "appropriate" for a so called family store, then I'm even more disappointed in Walmart and will no longer be shopping there.
I was looking for mens mock neck shirts and THIS is what comes up?!

My elderly Mother bought new glasses from Walmart Vision Center in Rockingham NC.

She had been wearing metal frames, that had started sliding down her nose, so decided to go with lighter plastic frame & a tint in the lense since she has macular degeneration & has trouble with glare. After wearing the frames for a couple days, she realized the tint was too dark. She took the frames back to Walmart Vision & asked if they could lighten them any more. They said no, she had the least amount of tint available. They ultimately decided to remove all the tint out of the lenses.

After receiving the new plastic frames back with clear lenses, she wore them again for approximately 30 days. The frames started to loosen up & started sliding down her nose again !

My Mom went back in to the store just to ask to tighten them up. She was approached by the manager of the vision store. She was extremely condescending to my Mother & berated her in front of other customers in the store. My Mom had the glasses in her case to keep them from being scratched. Before she could say anything, the manager came over & snatched them out of her hands & said very loudly, " We are going to do this only one more time!" "Do you understand?" My Mother just stood there in silence, humiliated @ the tone of voice the manager was using with her. She did not even ask why she had brought the frames back! My Mother told her that she did not want any money back. Just wanted her glasses tightened or at the very least, just wanted them to look @ them.

My brother & I are appalled by the lack of courtesy & professionalism by the manager of the Rockingham NC vision store in Walmart on Highway 74.

on 10/21/20 i ordered item number # [protected] on line.it was canceled many months later by walmart.i used 2 gift cards ending in 4325 and 4761.i recieved these gift cards through swag bucks.sense i used the 2 gifts cards from swagbucks they are considered used and cant be refunded too..walmart has failed to refund me with another option.i have called 10 times in the last month to try and get this issue resolved.i did not know my item was cancelled until many months later after purchase.again i have called walmart numerous times with out success and only get disconnected, hang up on or told it is being investigated.the total refund amounted to 25.00 each gift card.no one at walmart seems to want to help me or get this resolved.

Today, Friday, October 1st, 2021, one of your employees accosted me while I was shopping at Walmart in LaVale, MD. The employee's name is Lindsay Robinson, and she was working when the incident occurred. I initially passed Ms. Robinson, and she gave me a nasty look, but I just kept walking. A few minutes later, Ms. Robinson purposely sought me out with the intent to harass me. I was looking at cards in the Hallmark section when she approached me, cursed me out, called me hideous, and suggested I should "take my nasty self off a cliff". This entire incident was very upsetting for me, and I would certainly hope your company holds employees to a higher professional and moral standard. Ms. Robinson's behavior was inappropriate and unprofessional. The managers at Walmart were able to pull up video evidence of Ms. Robinson verbally assaulting me. The manager's name is Melania Miller. I hope that you can take care of this situation and make it clear to Ms. Robinson that she cannot behave in that manner in a professional setting. I also hope that, in the future, you can find better, more professional employees who possess integrity. Thank you for your time.

Yukon, Neighborhood Walmart - Really pissed that the Yukon Neighborhood Walmart didn't have a single check out open. Forced us to either check out ourselves or walk away leaving our full cart there for them to restock. My wife was in a neck brace because of a recent neck surgery. I complained to the attendant standing there WATCHING us checkout and to the 2 (apparent) supervisors at the front door. Customers at the nearby scan and go stopped what they were doing to listen and agree with my RANT. We keep going back because it is so handy but I've had enough. They won't miss my business but every little bit adds up. Half way through our check out, they did open one checker.

I ordered an upright freezer. It was delivered one day late by FedEx.( Just left in hallway outside door) The box was smashed and ripped. I never would've accepted it. It was dented, but being desperate decided to keep it. It would not turn on. The dial and insert was missing. Packed it up and called for a pick up. Was told Wednesday between 10-2pm. But Today, (Tuesday) we get an email now it's Thursday. In the past 3 years this was my second attempt to order something "oversized". This was 108 lbs. The other item 100lbs. We are seniors and not able to move these things easily. They did this the last time too, just not showing up for the pickup. We had to pay $40 to have someone take the last item to FedEx because Walmart holds your refund until they make you bust. Now we are unable to purchase elsewhere. We, as usual are at their mercy. Walmart will never, ever be any competition to Amazon! That company actually helps people unlike Walmart makes you jump through hoops. Never again!

Return half&half container not expired . Also return heavy cream not expired that . They both were going bad . Walmart brand . The neighborhood Walmart 9526 Military West ( San Antonio ) refused to replace it . There excuse was I didn't have receipt . That that was there policy . The other was one of containers was less than 1/2 yet The other one was almost full . The point is that there's a reason for expiration date . What's the possibility that this products stayed out longer before being refrigerated. I do think that Elisia manager refused me due that we had a confrontation before . That is no reason to hold grudges . I've returned items before with no issues . I return 2 bags of green beans that were going bad had no issues with management that day . I feel if I spend money on a product. I want to get my moneys worth ( I left the products with them .) The other individual that was at customer service was Sonia AT.

Greetings I am an emploee at store 1193 in Monroe La. This email is directed to all of the offices from CEO to the janitors at The Corporate Offices of Wal mart Corp. As a human being first and foremost and live in the country of The United States for America these so called mandates that Mr. Edwards is imposing on our state of Louisiana is NOT a law, it's against the Constitution, and against our Bill of Rights. So my question is WHY are all of you at Home office enforcing these illusions of just make believe, when you know good and well your company can and will be sued when the smoke clears from this illegitimate Biden Regime in Washington and again you know I'm right on this issue also. You see I am also a born again child of the Most High God Jesus) I am obligated to his laws first then the law of the land (Constitution). You see I do NOT steal from anyone, I do Not lie and I do NOT cheat, and there's much more that I do NOT do because Gods word teaches me NOT to do them. Now the Constitution is the Supreme LAW of the Land. And baby I stand just as strong on this as Gods laws. I'm requesting that you WAKE up to these illusion of this imaginary so called mandates (Command NOT law). and that this company does not try to manipulate, intimate or FORCE your employees any longer to wear mask that DO NOT protect anyone from anything much less a virus. And most importantly violate the rights of of your employees by saying you have to take these jabs that are an Experimental drug and you already know that too. If you want to be experimented on hey you go right on ahead and you make that decision for you and all of your family but DO NOT even think about saying this company has the right to make any decisions on my health that by the way all our medical is protected under what? Yes hippa laws.. You also know these mask and jabs are a very high profile situation and yes the public knows it is Political Propaganda to benefit the Democratic Party. Let me say that I know some things that all of you way up at HO don't and that is IF you pursue this Unconstitutional, unlawful acts of the mask and jabs that you will lose more than you will gain and that will consist of manpower, reputation and financially. The majority of the customers and employees wants The Wal Mart Corp to not commit these acts of crimes against humanity BUT to stand up as PROUD Americans and proud of what this country was founded on by our forefathers and say NO we will NOT commit treason against this country and our fellow Americans that have worked in our store and made you all the Millionaires and Billionaires that you all are. I see Walmart is struggling to keep employees and have been since this propaganda hit the whole world last year.. And you know it will only get worse with intimidation for employees on the jabs. Who knows all of you at HO may have to come and run the stores before it's all said and done. I can honestly say there are more Americans against this jab than for it.. Somehow I don't believe that if Mr Sam Walton was alive right now that he would even remotely give in to a corrupt organization to inflict in humane acts against his employees. You see he was a man of integrity and many respected him and it was HE that built this company! Thank you so much for your time, and I pray that your conscience will help you to make the right decisions for your company that is always according to Gods laws and The Constitution of the United States for America! God bless America 🇺🇸 Patricia Sepulvado

Order # [protected], Newburgh, Indiana 47630. Monday Sep 20, 2021, picked up between 4:00 PM CST and 5:00 PM CST.

All of our orders have substitutions, we understand the need to do so sometimes but we have gone in the store IMMEDIATELY after picking up our groceries to find the products concerned in stock! Why is this ?

Are there any adults auditing your runners ? There needs to be.
Some items are not included in our orders, no substitutions either.

In closing, Do you think it's possible for your young employees to handle and load the bags as a consumer would ? Sour attitudes seem to be the norm for your delivery runners as they throw bags into the vehicle.

Walmart didn't honour it's commitment. Case in point my Order# [protected] (June 17th order). Walmart upgraded my Ps5 digital order to disc version for free to compensate for a goof up on their part which is fine. Then they did not ship it and delayed this order. On calling them they said they can't tell when the order will ship and gave me discount as compensation. After keeping me waiting for 3 months they randomly cancelled my order(around August 25th). Their website order history says that I cancelled it!? Which is incorrect. Then they cancelled my second PS5 Order# [protected](August 12th order) again for no reason. 
Very disappointed and frustrated with Walmart CS. If would like them to ship my current active ps5 order(Order# [protected]), which by the way is also delayed, at the same price as my first order(June 17th Order# [protected]). 
That would be the right thing for Walmart to do.

After being hung up on by your alleged "customer service" drones. I am going to try this fiasco. I pay your delivery fee. When I ask for no substitutions I mean it. You delivered 2 packages of Hillshire Farms Little Smokies that I don't use. Now I'm told I have to take it back to your Main St. Suffolk, VA crap show store that I have refused to walk into for over two years. OK - that's it for me. Please refund my delivery fee as I won't be using it. I'll take these back but that will be our last transaction.

Ordered PS5, shipped via Lasership. Lasership said item was delivered. It never arrived. Based on a quick google search of how sketchy/bad Lasership is I assume someone in their company stole the item. Contacted walmart.com "help." They kept trying to issue refund, and not provide the item that was paid for. It took five-six tries via the on-line lottery to get the item. Order number was [protected]. Investigation number is [protected].

Have not been able to complete a grocery order for pickup since new website went live. Keep getting messages -"we're experiencing technical difficulties trying to fix, be back in a flash;" "can't add items to cart, try again later", etc. There is extended buffering time when trying to select an item. The previous system worked effectively and efficiently. I don't need colored graphics, nor you to preload my cart with items I've purchased before. If I want to buy non-grocery items, I could quickly use the other site. This is a big time "FAIL". Will change grocery stores if this isn't remedied soon.

I have been trying desperately to change my email address. Seems NOBODY knows why I can't... I get verification numbers, type them in and it constantly goes back to my personnel information page... I would REALLY LIKE SOMEBODY TO CALL ME AND HELP ME (somebody who knoes what is going on) Customer Service personnel have no idea how to help and I am tired of being on hold for hours and hours!