Walmart
Reviews and Complaints

I purchased an EVOO Gaming 15.6" Laptop, FHD, 144Hz, Intel Core i7-10750H Processor, NVIDIA GeForce RTX 2060, THX Spatial Audio, 512GB SSD, 16GB RAM, RGB Backlit Keyboard, HD Camera, Windows 10 Home, Black for $999.00 in a pre-Black Friday sale on my app. I had everything shipped to me and realized the computer was not in the shipment. I contacted Walmart and they said OnTrac had it. It was ordered 11/13/2021 and 11/14/2021 OnTrac got the shipping info but not the package. It is now 11/26/2021 and they still didn't get the package. I asked Walmart to send me a new one but they said they can't because it is out of stock. It is actually in stock but it is now $1299.99 so they refuse to send it to me and gave me a refund that takes 10 business days to get to me! I am FURIOUS!

Hi, I recently purchased a Keurig K Duo coffee maker from Walmart's online website on Nov 8th [protected] and upon receival it came with a malfunction.
I tried to exchange it in the store #1125 Stratford, Ont., but they told me that I would only be able to return, not exchange it.
This was unacceptable because the price has increased since, and Walmart would not honor the sale price from when I purchased it online. Customer service center told me you would not do this because the product I purchased was from marketplace.
Keurig, for me, is the most reliable and well-known product in the market. However, I am afraid this could generate a negative impact on your reputation. I am not pleased with Walmart's service and expected to obtain a new product since the original purchase was not functional.
I will hold on future purchases from Walmart and if the issue can't also be addressed by Keurig, will do the same with them. Furthermore, I will make sure my friends and family are aware of this situation.

im staring at about 30 employees walking in circles practically around the customer service area as i walk to make a return for a phone case i bought 5 minutes earlier. customer service lady comes up and says that they close service at 10 it's 10:15 and as i try to explain my problem she doesn't want to listen so she cuts me off to tell me that none of these 30 employees i see kicking rocks can give me a damn return on my phone case.

Please assist me with this issue, my number is [protected] or [protected]@gmail.com.

Oder number 4561984 of November 7th, 2021. I picked the calendar up from local store at 9:30AM November 18th 2021. While it is a very good quality, the year printed for the Calendar was 2021... not 2022. Now tell me, who buys a Calendar at the end of the current year. Naturally I assumed it to be as is every Calendar they stock in their stores... for the next year. That being 2022.

I called The photo center, and the customer service clerk had no problems blaming me completely.

All I could say to her, is if, a company did this stunt to her, she personally would be quite upset about it.

In short, it was not a major sum of money $5.65, but regardless, Walmart`s position, is it's my fault and there will not be a correction or refund issued.

That is so wrong. I am amazed at a place like Walmart, treating me so badly.

What can I say but shame... shame!

The Asus 17.5" R3 laptop priced at $89.00 in store. I asked to buy it and they said it's discontinued. I asked for the display model then. They said they could not sell a display model. Online "out of stock" and now the price $277.
Classic bait and switch - false advertising/marketing . The reason for the price jump also ( on something you can't get anyway) was a huge cost of shipping.

I buy Christmas presents throughout the year. I always keep my receipts just in case a family member changes their mind about what they want for Christmas or if they end up receiving the same gift from someone else. I bought this weight set for my nephew June 16 and he just received the same one for his birthday from another family member so I wanted to return the one I bought him for Christmas and the Walmart here in Vincennes Indiana is saying they can't return it cause it's passed the 90 days. I have the receipt and it's unopened. I don't agree with this policy due to the fact the same people do their Christmas shopping all throughout the year and you never know what's going to happen. I would just like to return this present so I can get him something else. I might have to just start shopping somewhere else.

I have for 20 or more years wittnessed handicapped individuals including myself- get an electeic car either in the parking lot or the store. Then do my shopping, pay for my items, then take the cart out to my car and unload my items in my car and park the kart next to where the other carts are in the handicapped zone.
But today a store associate named Kim stopped me at the doora and demaned i get put of the kart with my otems and walk to my car?
Excuse me i said, i can't walk. The whole reason i shop here is for the convenience of using the kart and being able to ride the kart back to my car.
She (Kim) chastized me. I demanded she get a store manager. She did nothing. I then told her, non handicapped people use the carts and take them out to their cars. But you are telling me handicapped people cannot do the same thing? That's discrimination.
The Walmart store located at 1550 N Main st in North Logan Ut 84341 has a policy that you cannot take the electric kart out of the store ot is for in store usw only.
I told her I'd been shopping there for 20 years and always drove the electric karts out to my car and parked them correctly and an associate wpuls take tem back for me.
I again asked for a store manager she again denied me.
I advised her I would then start a petition for all handicapped people to sign boycotting all Walmart stores if this ridiculous policy was not changed. I told her I would never shop there again. She then demanded i get out of the kart. I had to have my 71 year old sister in law bring me a regular cart and i had to hop on one leg to my car door as I am a 61 year old who is handicapped and had surgery on my right ankle and needed surgery on my left knee. My car isvtoo small for me to put my own scooter in.
I think this is outrageous! I nearly fell down doing so. I am an outraged Walmart shopper.
11-12-2021.

We purchased a refurbished iPad from Walmart whose supplier was iTech. iTech was supposed to removed all information from the iPad but didn't. The iPad was requesting a passcode which was not with the iPad when we received it. I called Walmart for assistance and they kept telling me the iPad was supplied from their market place supplier and didn't do anything else. I had to look up their supplier contact information for a phone number and they offered no help in resolving my problem. I then contacted Apple support and spent over hour trying to solve the problem. Apple finally trying and scheduled a appointment with Geek Squad at Best Buy to resolve the issue and was told that it was illegal for them to unlock the code. So right now the iPad just sits and collects dust. FINALLY, BUYER BEWARE OF WALMARTS LACK TO TAKE RESPONSIBILTY FOR PRODUCTS PURCHASED FROM THEIR MARKET SUPPLIERS.

I went to the bakery up in Walmart to get a cake. I was standing there asking for help getting a birthday cake for my grandson. They women looked at me three times and ignored me. Finally I said "excuse me can you help me." Again I was completely ignored. So I just left and wrote happy birthday on the damn cake myself. So rude! This isn't the first time i have dealt with rude employees at the gallpolis Walmart. Not all employees are rude but the ones that are should of a talking to. I'm tired of being ignored and them getting hateful with me.

THIS IS THE 3RD TIME I HAVE PLACED AN ORDER ONLINE WEATHER IT'S GROCERY ORDER AND ANYTHING.. PLACED A BIG ORDER YESTERDAY FOR BLACK FRIDAY DEALS NOW IT SAYS ITS CANCELLED AND WE HAVE TO WAIT FOR OUR MONEY BACK... NO THATS NOT WORKING THIS TIME CAUSE I STILL HAVE NOT BEEN PAID IN FULL FOR MY LAST TIME.. I WANT SOMEONE TO CALL ME AT MY JOB ASAP [protected] OR EMAIL ME BACK AT [protected]@gmail.com.. This is really not to way to conduct business especailly when you want costumer to by online... my order number was [protected] i want answers today... I honestley believe this is all a scam that walmart started...

I ordered from walmart.com luggage and also laundry detergent. Due to the negligent packaging of them the detergent damaged the luggage. I called up Walmart so they can send me a prepaid label to return the luggage. they decided instead to close my account. now i am stuck with the damaged luggage. I was a costumer of Walmart for a long time. Living in New York City not having a physical Walmart store i rely on the online store.

I use to buy quite often on-line at WM and was always pleased with their service. Over a year ago now I noticed a 16 + dollar Walmart charge and an overdraft notice from my bank. This was 10 - 11 weeks after my last purchase! The agent assured me that it wasn't a double charge. When I did the math it WAS a double charge! I haven't bought anything - on-line or in store since! CROOKS!

Walmart in Sebastian Florida 2001 U.S. one Sebastian Florida bill was $89.00 compared to Walmart in Palm Bay Florida $68.00 price gouging in Sebastian Florida eggs $6.69 for 60 eggs Palm Bay Florida compared to $8.10 Sebastian Florida, Turkey Butterball $22.00 Sebastian Florida compared to $15.00 for 15 lb turkey In Palm Bay Florida. You are price gouging in Sebastian Florida.
We will get a hold of attorney general and Governor Ron De santis.

Tried to buy a $40.00 Printer today at your store on Crocket Trace, Morristown, Tn., They checked and said they were in stock but they could not sell one to me because they were saving them for Black Friday. I offered to pay the full price for it and $40
00 was the full price but they still would not sell to me. I ask to speak to a mgr. and was told that the cash registers were fixed so this item would not ring up. It is a month until Black Friday, surely you can get more printers before then. Do you put things on display for people to look at and them tell them that they can't buy them. What difference does it make what day you sell something. I really needed a printer today for papers I needed to make copies of to get my mother into a nursing home. I have been a walmart customer for all of my adult life. I will not be shopping at any of your stores ever again. Oh by the way this item is available on line. Whats up with that, I can buy it online buy not in your store.

First attempt at a delivery, the item was lost in the truck on the way to my house. The second shipment came damaged and incomplete (many parts missing). No ringing doorbell, partial and beat up, just dumped at my door. They refuse to accept a partial product but that's all that was delivered. I've never had a problem with BestBuy, Newegg, or any vendor on Ebay. Scam.

My son worked stocking 10pm to 7am. He was terminated after three weeks. He was told he was 'not good enough'. He may not have been as fast as others who had been there awhile, however he was improving. He is 19 and this was his first job.
Granted, he did miss two days. The first instance he was in the Emergency Room due to suicide inclinations. The second time he was vomiting, so we figured his team leader would appreciate him not coming in. At the time of him being in the ER I called to let them know he would not be in. He was reprimanded, stating no one else but the employee could call in. That makes no sense as he was in the hospital and unable to do so himself.
He did confide in his supervisor what happened. Yet, he was told he was 'not good enough'. He could have been offered to be transferred to another position instead of being terminated.
He had been depressed more so than usual since this happened. If he had(or does) act on his suicide inclinations due to this I will sue. And in a big way!
His name is Elijah Broad and worked at store #5197 Owens Cross Roads Alabama.
I have started using Publix for my groceries and Target for every thing else. I will not shop where they treat their employees in this manner. Especially my own son.
I will end my association with Walmart they you did my son.
Your not good enough!
Shannon Broad
[protected]@gmail.com

My good reviews were approved but I gave a bad review that was honest about my experience dealing with a Walmart seller and it was rejected. Nothing was done when the seller ignored my message to cancel the order long before it was shipped out. Then I was given incorrect information about returning it to the store and my return was rejected because you CS on chat do not know what they are talking about. Then the seller told me it would cost too much to return it and suggested that I give the items away when I wanted my refund. Very poor service and rejecting a review is censoring. How do I remove all of my reviews? I don't want to give any good reviews if the only one bad review was rejected. I'm disgusted and now I have to wait for two weeks for a refund while the seller was paid upfront. I will never shop with you again. And I will tell others of my experience.