Walmart’s earns a 4.0-star rating from 8341 reviews, showing that the majority of shoppers are very satisfied with their purchases.
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Closed my account
I ordered from walmart.com luggage and also laundry detergent. Due to the negligent packaging of them the detergent damaged the luggage. I called up Walmart so they can send me a prepaid label to return the luggage. they decided instead to close my account. now i am stuck with the damaged luggage. I was a costumer of Walmart for a long time. Living in New York City not having a physical Walmart store i rely on the online store.
Desired outcome: open back my account
On-line purchases
I use to buy quite often on-line at WM and was always pleased with their service. Over a year ago now I noticed a 16 + dollar Walmart charge and an overdraft notice from my bank. This was 10 - 11 weeks after my last purchase! The agent assured me that it wasn't a double charge. When I did the math it WAS a double charge! I haven't bought anything - on-line or in store since! CROOKS!
Desired outcome: I asked twice for my money back and ZERO.
Turkey wine coolers eggs
Walmart in Sebastian Florida 2001 U.S. one Sebastian Florida bill was $89.00 compared to Walmart in Palm Bay Florida $68.00 price gouging in Sebastian Florida eggs $6.69 for 60 eggs Palm Bay Florida compared to $8.10 Sebastian Florida, Turkey Butterball $22.00 Sebastian Florida compared to $15.00 for 15 lb turkey In Palm Bay Florida. You are price gouging in Sebastian Florida.
We will get a hold of attorney general and Governor Ron De santis.
Desired outcome: $25.00 gift card from Walmart
Canon printer
Tried to buy a $40.00 Printer today at your store on Crocket Trace, Morristown, Tn., They checked and said they were in stock but they could not sell one to me because they were saving them for Black Friday. I offered to pay the full price for it and $40
00 was the full price but they still would not sell to me. I ask to speak to a mgr. and was told that the cash registers were fixed so this item would not ring up. It is a month until Black Friday, surely you can get more printers before then. Do you put things on display for people to look at and them tell them that they can't buy them. What difference does it make what day you sell something. I really needed a printer today for papers I needed to make copies of to get my mother into a nursing home. I have been a walmart customer for all of my adult life. I will not be shopping at any of your stores ever again. Oh by the way this item is available on line. Whats up with that, I can buy it online buy not in your store.
Desired outcome: This is so messed up that I can't say what a good outcome would be. Maybe a free printer.
Unethical behavior with partial delivery being non-refundable
First attempt at a delivery, the item was lost in the truck on the way to my house. The second shipment came damaged and incomplete (many parts missing). No ringing doorbell, partial and beat up, just dumped at my door. They refuse to accept a partial product but that's all that was delivered. I've never had a problem with BestBuy, Newegg, or any vendor on Ebay. Scam.
Desired outcome: Accept my refusal of delivery.
Store #5197 Owens Cross Roads, Alabama
My son worked stocking 10pm to 7am. He was terminated after three weeks. He was told he was 'not good enough'. He may not have been as fast as others who had been there awhile, however he was improving. He is 19 and this was his first job.
Granted, he did miss two days. The first instance he was in the Emergency Room due to suicide inclinations. The second time he was vomiting, so we figured his team leader would appreciate him not coming in. At the time of him being in the ER I called to let them know he would not be in. He was reprimanded, stating no one else but the employee could call in. That makes no sense as he was in the hospital and unable to do so himself.
He did confide in his supervisor what happened. Yet, he was told he was 'not good enough'. He could have been offered to be transferred to another position instead of being terminated.
He had been depressed more so than usual since this happened. If he had(or does) act on his suicide inclinations due to this I will sue. And in a big way!
His name is Elijah Broad and worked at store #5197 Owens Cross Roads Alabama.
I have started using Publix for my groceries and Target for every thing else. I will not shop where they treat their employees in this manner. Especially my own son.
I will end my association with Walmart they you did my son.
Your not good enough!
Shannon Broad
[protected]@gmail.com
Rude cashier, inattentive manager, ethics committee
I was at store 00747 in Cahokia Il. on 10-22-2021 at appox. 3:30 pm They only had 2 lanes open. As I was next in line, they opened lane 3. Instead of the cashier saying "next in line" (which would have been me) she took the 2 customers behind me. One of the customers said that I looked mad and the cashier replied "I don't care". I then got in lane 3 and...
Read full review of WalmartProduct review
My good reviews were approved but I gave a bad review that was honest about my experience dealing with a Walmart seller and it was rejected. Nothing was done when the seller ignored my message to cancel the order long before it was shipped out. Then I was given incorrect information about returning it to the store and my return was rejected because you CS on chat do not know what they are talking about. Then the seller told me it would cost too much to return it and suggested that I give the items away when I wanted my refund. Very poor service and rejecting a review is censoring. How do I remove all of my reviews? I don't want to give any good reviews if the only one bad review was rejected. I'm disgusted and now I have to wait for two weeks for a refund while the seller was paid upfront. I will never shop with you again. And I will tell others of my experience.
Desired outcome: All of my reviews to be removed
Family Mobile
My wife lost her phone. Bought another phone. Store would not setup the new phone. I contacted the number supplied with the new phone to get the number transferred. Without having the old phone, i could not satisfy their security questions. My wife has memory problems and could not remember
the pin or other questions. They would not transfer the phone or close my account. The only way I could stop the autopay was to cancel my credit card.
Before I got it canceled they charged my card for another month.
This is not the sort of behavior I would expect from your company.
I now have to change credit card numbers, change telephone numbers and pay for use of a phone I do not have.
George Ketchum [protected]@yahoo.com
Great Value Instant Brown Rice
I'm very disappointed in Th e Great Value Instant Brown Rice. I've tried both ways to cook it: Microwave and on the stove top. Both need Much More time to cook then the box says! I've ended up with dry, undercooked rice all over the inside of my microwave! And, had to continually add more water to the stove top method in a pan! The instructions just are Not right!
Either that, or I really got a "lemon" box of your brown rice.!
Please replace the 14 oz package (not sure how much i paid - no longer have the recent).
Thanks,
Paulette Falsone
1931 King James Pkwy. #319
Westlake, OH 44145
Desired outcome: REfund or replacement
Customer service - credit and refund/ follow up on customer dispute
TODAY IS OCTOBER 14, 2021.
I have made a complaint in Phoneix, AZ, these two days I found out Walmart customer service staff is downgrading the field staff accountability. They tried to push down USA customer, and make the HONG KONG MARKET look goods and stable, actually this is an illegal labor trafficking. The customer service tried to mess up my credit card and ebt card and deposit and withdrawal money from my property which is doesn't belong to Walmart or the staff work there at all.
I CALLED AND EMAILED. And they acted like normal and crazy robbing. I am just shut up for today. This is scarified. I think I am quick lucky because last time it happen in other retail large company, they hold up my money like $100 - $600. This is not good. All American labor is trafficking. I do not know how to find my justice like this situation. Again today is October 12, 2021.
I am very unhappy. Because I was immigrated from HK in 2000, and all I found is labour trafficking. They think this is dominated the world of something. I think I would say this is Illegal and criminal and people with mental sickness and poor with did that, now they tried to control the resident in USA to be like them, this is OUT OF THEIR MIND.
And the USA Government has nothing to do about it? What is FBI, Police, Doctors, Teachers and other Government dept doing? They have no leads and comments from the public and tell them crisis and dispute issue. I do not believe it.
And you wanted this is a funny joke everyday and killing all the people at their fault and you stay in peace? Because you just go to work sit and walk and eat your meal and take pictures every day in the public and that is it? I do not think you needed to show your face if you below staff is all incapable of the complaining and issue and problems going on? Ambushing and killing and hatred and sleep walking and day dreaming is not what how the days should go. Why don't you people just disappeared and not show up anymore. And stop let you kids attacking others like a killing animal with non stop motion. Thank you.
Desired outcome: I hope the retail store is running normal very soon and under control.
I ordered online
I ordered online
Supplements were allowed, but fresh bakery bun and other items didn't show, not even on the order...but the price didn't reflect the difference..
My order was
Monday, October 11, 2021
Order Created
Preparing Order
Out For Delivery
Delivered
Tracking summary
October 11, 2021
Delivered | 9:15 pm
The order has been successfully delivered
Out For Delivery | 8:33 pm
The driver has picked up the order and is on the way to the customer's delivery location
Preparing Order | 8:34 pm
The items have been picked by an associate and they are ready to be picked up by the driver.
A few items in your order have been replaced with substitutions.View your order details for more information.
A few items in your order were unavailable.View your order details for more information.
Preparing Order | 3:22 pm
Your order has been received and is in queue to be assigned to an associate for picking
October 10, 2021
Order Created | 9:37 pm
Your order has been placed
Dates and/or times are local to where the activity is located
Desired outcome: Order was delivered with so many items missing, not including the subituite...and more exspensive...HELP>>>PLEASE?>>>
Product for sale
I think the picture speaks for itself, if this is considered "appropriate" for a so called family store, then I'm even more disappointed in Walmart and will no longer be shopping there.
I was looking for mens mock neck shirts and THIS is what comes up?!
Vision Center
My elderly Mother bought new glasses from Walmart Vision Center in Rockingham NC.
She had been wearing metal frames, that had started sliding down her nose, so decided to go with lighter plastic frame & a tint in the lense since she has macular degeneration & has trouble with glare. After wearing the frames for a couple days, she realized the tint was too dark. She took the frames back to Walmart Vision & asked if they could lighten them any more. They said no, she had the least amount of tint available. They ultimately decided to remove all the tint out of the lenses.
After receiving the new plastic frames back with clear lenses, she wore them again for approximately 30 days. The frames started to loosen up & started sliding down her nose again !
My Mom went back in to the store just to ask to tighten them up. She was approached by the manager of the vision store. She was extremely condescending to my Mother & berated her in front of other customers in the store. My Mom had the glasses in her case to keep them from being scratched. Before she could say anything, the manager came over & snatched them out of her hands & said very loudly, " We are going to do this only one more time!" "Do you understand?" My Mother just stood there in silence, humiliated @ the tone of voice the manager was using with her. She did not even ask why she had brought the frames back! My Mother told her that she did not want any money back. Just wanted her glasses tightened or at the very least, just wanted them to look @ them.
My brother & I are appalled by the lack of courtesy & professionalism by the manager of the Rockingham NC vision store in Walmart on Highway 74.
refund fail
on 10/21/20 i ordered item number # [protected] on line.it was canceled many months later by walmart.i used 2 gift cards ending in 4325 and 4761.i recieved these gift cards through swag bucks.sense i used the 2 gifts cards from swagbucks they are considered used and cant be refunded too..walmart has failed to refund me with another option.i have called 10 times in the last month to try and get this issue resolved.i did not know my item was cancelled until many months later after purchase.again i have called walmart numerous times with out success and only get disconnected, hang up on or told it is being investigated.the total refund amounted to 25.00 each gift card.no one at walmart seems to want to help me or get this resolved.
Desired outcome: 50.00 refund with walmart gift card
Taxi cabs, from Kelowna, are owned by East Indians who own Walmart FortStJohnBC
Walmart in Fort St John BC; 9007 96A St Fort St John BC is owned by East Indians who OWN Teco Taxi Cabs which are run out of Kelowna BC. Teco Taxi's are over 30 years old and are NOT even road worthy, plus the taxi's are dirty, filthy smelly and have NOT been cleaned in 35 years. When you ask for a Taxi @ Walmart in Fort St John BC; the Walmart clerk i...
Read full review of WalmartEmployee Lindsay Robinson accosted me while shopping
Today, Friday, October 1st, 2021, one of your employees accosted me while I was shopping at Walmart in LaVale, MD. The employee's name is Lindsay Robinson, and she was working when the incident occurred. I initially passed Ms. Robinson, and she gave me a nasty look, but I just kept walking. A few minutes later, Ms. Robinson purposely sought me out with the intent to harass me. I was looking at cards in the Hallmark section when she approached me, cursed me out, called me hideous, and suggested I should "take my nasty self off a cliff". This entire incident was very upsetting for me, and I would certainly hope your company holds employees to a higher professional and moral standard. Ms. Robinson's behavior was inappropriate and unprofessional. The managers at Walmart were able to pull up video evidence of Ms. Robinson verbally assaulting me. The manager's name is Melania Miller. I hope that you can take care of this situation and make it clear to Ms. Robinson that she cannot behave in that manner in a professional setting. I also hope that, in the future, you can find better, more professional employees who possess integrity. Thank you for your time.
Desired outcome: Fire and/or reprimand Lindsay Robinson for verbally assaulting me while she was working.
Ms. Furey,
We called and emailed you in an attempt to assist you with this concern after receiving your email to us earlier, but have been unable to connect with you. I am not sure of what the specifics were surrounding the harrowing ordeal you recounted in this post, but can assure you we have reviewed all aspects of this situation as you reported and unfortunately was unable to corroborate any of the details as they relate to anyone from Driveline.
First, Driveline has no record of employing anyone with this name in the past 12 years.
Second, Driveline has not performed any work in this location since 2017.
I again, apologize for your experience, but this was not any of our amazing team members.
No checkout open, only self checkout
Yukon, Neighborhood Walmart - Really pissed that the Yukon Neighborhood Walmart didn't have a single check out open. Forced us to either check out ourselves or walk away leaving our full cart there for them to restock. My wife was in a neck brace because of a recent neck surgery. I complained to the attendant standing there WATCHING us checkout and to the 2 (apparent) supervisors at the front door. Customers at the nearby scan and go stopped what they were doing to listen and agree with my RANT. We keep going back because it is so handy but I've had enough. They won't miss my business but every little bit adds up. Half way through our check out, they did open one checker.
Desired outcome: Always have at least one checker.
I am sick and tired of seeing employees all over the store and then only 3 or 4 cash registers open. My other complaint is you can only use cash at the cash registers run by a store employee. If you use self checkout you have to pay with a credit or debit card. What a crock of crap that is. The store is changing in ways I do not like. I feel like they are taking away a lot of their brands to make room for more crap. I used to go to Walmart because of what they carried and the comfort of the store. Now you have them shoppers with their huge carts blocking isles. Maybe you should just shut your doors and cater to the people who order online if that is the business you want. But you are making it a pain in the [censored] for shoppers who physically go there to shop. I think today was the last time I will shop at Walmart. You lost me as a customer.
Walmart.com
I ordered an upright freezer. It was delivered one day late by FedEx.( Just left in hallway outside door) The box was smashed and ripped. I never would've accepted it. It was dented, but being desperate decided to keep it. It would not turn on. The dial and insert was missing. Packed it up and called for a pick up. Was told Wednesday between 10-2pm. But Today, (Tuesday) we get an email now it's Thursday. In the past 3 years this was my second attempt to order something "oversized". This was 108 lbs. The other item 100lbs. We are seniors and not able to move these things easily. They did this the last time too, just not showing up for the pickup. We had to pay $40 to have someone take the last item to FedEx because Walmart holds your refund until they make you bust. Now we are unable to purchase elsewhere. We, as usual are at their mercy. Walmart will never, ever be any competition to Amazon! That company actually helps people unlike Walmart makes you jump through hoops. Never again!
Desired outcome: Pick up freezer. Pay attention to your third party vendors.
Dairy
Return half&half container not expired . Also return heavy cream not expired that . They both were going bad . Walmart brand . The neighborhood Walmart 9526 Military West ( San Antonio ) refused to replace it . There excuse was I didn't have receipt . That that was there policy . The other was one of containers was less than 1/2 yet The other one was almost full . The point is that there's a reason for expiration date . What's the possibility that this products stayed out longer before being refrigerated. I do think that Elisia manager refused me due that we had a confrontation before . That is no reason to hold grudges . I've returned items before with no issues . I return 2 bags of green beans that were going bad had no issues with management that day . I feel if I spend money on a product. I want to get my moneys worth ( I left the products with them .) The other individual that was at customer service was Sonia AT.
Desired outcome: Yes I want to know results.
Walmart Reviews 0
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About Walmart
Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.
In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.
Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.
Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
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Walmart Contacts
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Walmart phone numbers+1 (800) 966-6546+1 (800) 966-6546Click up if you have successfully reached Walmart by calling +1 (800) 966-6546 phone number 23 23 users reported that they have successfully reached Walmart by calling +1 (800) 966-6546 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number 25 25 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 966-6546 phone numberCustomer Service+1 (800) 925-6278+1 (800) 925-6278Click up if you have successfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have successfully reached Walmart by calling +1 (800) 925-6278 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 925-6278 phone numberCustomer Service+1 (866) 925-2432+1 (866) 925-2432Click up if you have successfully reached Walmart by calling +1 (866) 925-2432 phone number 4 4 users reported that they have successfully reached Walmart by calling +1 (866) 925-2432 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number 3 3 users reported that they have UNsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number+1 (877) 937-4098+1 (877) 937-4098Click up if you have successfully reached Walmart by calling +1 (877) 937-4098 phone number 5 5 users reported that they have successfully reached Walmart by calling +1 (877) 937-4098 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number 13 13 users reported that they have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number
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Walmart emailshelp@walmart.com100%Confidence score: 100%Support
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Walmart address850 Cherry Avenue, San Bruno, Florida, 94066, United States
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Walmart social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 18, 2024
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