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2.1 69 Reviews 2768 Complaints
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Walmart Complaints 2768

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S
5:23 pm EDT

Walmart I am complaining about a laptop I purchased

I purchase 2 laptops from your online site that adverstised they came with a free 1 year subscription to micro soft word. The first one I returned and received a full refund and then I purchased a second one to which I was able to login to the mircrosoft word but it would only grant me a limited access then I would have to purchas a product key after only 5 days. I have not been able to get help from any of your customer service supervisors and I spoke with 3. I am very dissappointed with the false advertisement!

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11:03 pm EDT
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Walmart Health Problems

There are 3 or more employees on quarantine at the Walmart on Plantation Rd. in Roanoke Va. The employees have no protection, no gloves, no barrier and they have to buy their own hand sanitizer, also they don't clean the handles on the doors in the cooling, milk e.t.c. If no action is taken in 24 hours, the health dept. will be involved, kids roam the store and handle produce and items are being stolen every day, there is no security guard, the employees are at great risk. Bad enough with proper protection.

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M
1:50 am EDT

Walmart my card is locked and I need it unlocked before my check come in there .it does not exp. until 04/20

My name is Willard Lewis and my card is [protected] 04/20, 471 and my new address is 4601 W.Bayou, mosspoint, ms. 39563

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8:32 pm EDT
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The intex ultra xtr 22x52 pool is supposed to ship in 3 boxes.I received box 2 out of 3.Box 2 had the legs, ladder, and skimmer set.I'm assuming box one was the liner and box 3 the pump.It was supposed to ship to me on March 12, 2020.It was a week late.I didn't get it till March 18, 2020.I called walmart.com customer service and got nothing but run around.I...

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U
8:26 am EDT

Walmart Customer Service was rude

I called around 8:10 am in 3/19/2920 to ask what time I could pick up my online order. First, she told me 8 am, I told her my email said 11 am and I wanted to confirm the time. The call was dropped. I called back, someone hung up on me. I called a third time and she was rude. I understand right now is a trying time, but you do not have to be rude. I am disabled and if I would have went there at 8 am like she said, I would have had to wait 3 hours. Walmart has to do better than this.

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J
1:36 pm EDT

Walmart Kids Face Mask

A box of 50 pcs kids face mask sell at $59.95. Due to the coronavirus widespread, the price raises up very high. I ordered it online on March 9, 2020. It delivered to me on March 13, 2020. I totally ordered 2 boxes that cost $127.39 including tax. Normally a box of 50 pcs face mask costs less than $20. I'd refund the difference to me to settle the case.

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2:34 pm EDT

Walmart rebel smuggling llc

This vendor is raising the price of soap.
Taking advantage of the virus epidemic.

Bar soap for Dial usually range from $2.39-$5.99 for 2/4/6 bars
6.99-$11.99 for 18 bars. (depending on the location)

There is not any reason for soap to have a price tag of almost $100.

This ad will be reported to the Attorney General also.

18 PACKS : Dial Antibacterial Deodorant…
$92.59
+ Freeshipping

Buy from this Seller

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Update by xl5050
Mar 11, 2020 2:25 pm EDT

https://www.walmart.com/ip/Dial-Antibacterial-Deodorant-Soap-White-4-Ounce-Bars-8-Count/865865410

This is raising prices due to the virus outbreak. I thought this was an oversite until I went back to the listing.

I will report this to the Attorney General's Office also.

Dial Antibacterial Deodorant Soap, White, 4-Ounce Bars, 8 Count

Dial Antibacterial Deodorant Soap, White, 4-Ounce Bars, 8 Count
Average rating:0out of5stars, based on0reviewsWrite a review
Dial
$99.81$99.81
Only 7 left!
Count:
9

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7:52 pm EDT
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Cheese puffs Its like half of them are stale take a few really stale. The others really crisp like halfs fresh. Like they mixed old curls in with fresh curls. bar code top #724404 bottom [protected] 3 Fresh dates best if used by may 11th 2020 code [protected] time 17:19. Had the same thing happen with other chips etc in the past. I worked for a snack company...

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8:30 am EST
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Walmart Customer Service

I bought a ring from Walmart.com. I called to start a return and they said just bring the order number to the store and you can return it. I went to the store in Rocky Hill, CT and they looked at me like I had 3 heads and gave me a hard time. From the store I called 1-800-Walmart and they took care of it by sending me an email with the slip to send to fed-ex.
They said all the store needed was the Order number and ID, they didn't know why I was given a hard time from the store.
The manager of the store is: Irving Barnor, phone: [protected]. I talked to an employee and an Assistant Manager. This happened on 3-2 at about 9 a.m. They should be held accountable and be reprimanded. Thank you so much. I buy a lot of things on line and should not be treated in such a manor. Thanks! Donna Quinn

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C
7:36 pm EST

Walmart Pickup Delivery Services

I cancelled a $400 delivery order Friday because it was over 2 hours late and 13 items were substituted that weren't even close to those ordered. Then, stupid me, today, Monday, I ordered a curbside pickup. There was a line of ten cars waiting for a pickup spot, 8 only available, stretching into the main parking lot causing traffic jams and confusion all over. Ok if you're busy, but come to find out, Corporate cut the picker's hours. So this is self inflicted damage. No sympathy. Someone needs to get fired back in Arkansas. Period. Never again WalMart. I'm done. Over and out!

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A
1:54 pm EST

Walmart Self checkout

My wife just returned from Walmart . Only the self checkout is open. She is Cambodian she speaks English but does no read English. And needed help, they were rude to her and asked why she can't read English, I think the news stations should do stories on television about corporate actions like that we did not know that Walmart required it's customers to read English.

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R
9:45 am EST
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Yesterday I shopped at the Walmart on West Stone Drive in Kingsport, TN. I was upset to see that they have installed many Scan & Go self checkouts in the front of the store. I am not an employee and I don't want to have to scan my own purchases. I do not get an employee discount and I will shop elsewhere if this is what they want. I sometimes have a cart...

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E
11:51 pm EST
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I have been shopping at walmart often, I purchase great value products all the time and so far no problems, except for the chicken breasts (frozen5# packge. Lately the last several times I have got them they are covered with yellow fat the whole skin is not pulled off, and there is bone chards very sharp tiny shards. So far my family has been lucky and not...

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F
2:31 am EST
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We tried to use our ebt card and he ran it as debt and would not rerun it as what we needed to. Also it seems like everytime we go to his register we get attitude from him. If my husband or I forget something after we have checked out he tells us that we should have gotten it before. He makes us feel three inches small when he says that or treats us like we...

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V
9:38 pm EST
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Walmart I ordered the health secrets seniors/received a used book/

I received the book you sent copyright 2015 — No wrapping! Used with pieces of paper inserted and mail to Leo Taunton, 301 w orange ave, Edinburg TX. [protected]. I am returning the book and expect a refund. I want to cancel my order. Bottom line's treasury of health secrets for seniors. Someone read it and seems did not care for it.

I am still waiting for the bottom line I mag. I purchased.
I should have read all the complaints first — I would not have bought your revisitas!
Mrs. Dolores Vourvoulias

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Update by Vouly
Feb 19, 2020 9:43 pm EST

BIG MISTAKE'---- WRONG STORE! ALL BOTTOM LINES' FAULT

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G
7:14 pm EST

Walmart beet & dill dip

I just bought (Feb-20) a Greek Yogurt Dip (Beet & Dill) at a Walmart Store (Steels and Markham road) and half-way through eating the dip I saw a big mold chunk inside the dip even though the product was within its expiration date (Ma:2020). I called Walmart and they couldn't be more uninterested about it. Attendant just pulled out her script and asked me to go back to the store to ask for a refund. Now I'll have to drive to store again to try to solve my problem... Hopefully no one will get sick out of it...

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J
6:15 pm EST

Walmart customer safety

Please put signs up near the doors warning everyone to watch for your motorized mobility and walmart grocery carts in the stores, I people come right out of iles, and walk right out in front of me, its a good thing im an alert driver, I had to stop on a dime many times, no one got hurt, and I lways watch for customers, but not all drivers are like me, im very creful, I look both ways before puling out of iles. People need those warning signs near the doors when they walk in, get them made and put them up, I will be looking for them. I dont want anyone to get hurt a concerned customer, thank you

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6:56 pm EST
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Walmart cheeseburger flavored pasta skillet dinner (great value)

I have a comment I wanted to make about this product so that it can be better. The directions state that you put the sauce mix in first with the hot water till it dissolves then later the macaroni. But how can you do that if the powder is loose in the package with macaroni. I knew when I seen that my food wasn't going to turn out well. I was right some of the sauce mix was inside the macaroni shells and when it hit the hot liquid chunks of powder stayed stuck inside the macaroni. And no matter how much I stirred it wouldn't come out. So in the end random bites of macaroni you can taste the big chunks of undissolved powder inside macaroni. Please fix! The powder sauce needs to be in a packet away from macaroni. My dinner was ruined but because my children and I were hungry we ate it.

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5:15 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

This afternoon I went in to return 3 items which I purchased the previous day. When I got up to the desk and presented my items and receipt, the employee said "where are your stickers?", to which I asked "what sticker?" The employee then irritably said "when you walk in, your supposed to get stickers for returns, go have the person at the door put sticker...

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4:18 pm EST
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Went into Wal-Mart Glenmont, N.Y. to get couple things when came to self check out, they had a cord blocking one side an large trolley cart blocking other.I took cord down as unable to get by with my wife in wheelchair an granddaughter (3yrs) in shopping cart, cashier Zanick got rude an started yelling " should have gone around", ME-"should keep pathway...

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About Walmart

Screenshot Walmart
Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. The company was founded in 1962 by Sam Walton and has since grown to become one of the largest retailers in the world. Walmart's headquarters are located in Bentonville, Arkansas, and the company has over 11,000 stores in 27 countries worldwide.

Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.

In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.

Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.

Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
How to file a complaint about Walmart?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

Overview of Walmart complaint handling

Walmart reviews first appeared on Complaints Board on Jul 20, 2006. The latest review Delicious was posted on Mar 8, 2025. The latest complaint SCO host was resolved on Jun 13, 2023. Walmart has an average consumer rating of 2 stars from 2838 reviews. Walmart has resolved 755 complaints.
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  1. Walmart Contacts

  2. Walmart phone numbers
    +1 (800) 966-6546
    +1 (800) 966-6546
    Click up if you have successfully reached Walmart by calling +1 (800) 966-6546 phone number 36 36 users reported that they have successfully reached Walmart by calling +1 (800) 966-6546 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number 25 25 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number
    18%
    Confidence score
    Customer Service
    +1 (800) 925-6278
    +1 (800) 925-6278
    Click up if you have successfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have successfully reached Walmart by calling +1 (800) 925-6278 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 925-6278 phone number
    Customer Service
    +1 (866) 925-2432
    +1 (866) 925-2432
    Click up if you have successfully reached Walmart by calling +1 (866) 925-2432 phone number 4 4 users reported that they have successfully reached Walmart by calling +1 (866) 925-2432 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number 3 3 users reported that they have UNsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number
    +1 (877) 937-4098
    +1 (877) 937-4098
    Click up if you have successfully reached Walmart by calling +1 (877) 937-4098 phone number 12 12 users reported that they have successfully reached Walmart by calling +1 (877) 937-4098 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number 13 13 users reported that they have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number
    More phone numbers
  3. Walmart emails
  4. Walmart address
    850 Cherry Avenue, San Bruno, Florida, 94066, United States
  5. Walmart social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 10, 2025
  7. View all Walmart contacts
Walmart Category
Walmart is ranked 1 among 124 companies in the Retail Stores category

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