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4.0 67 Reviews 2756 Complaints
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Walmart Complaints 2756

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1:11 am EST
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I got hired as a part time associate/cashier. I have been constantly being treated differently and reminded that I am a very slow learner. Instead of understanding my situation and trying to be compassionate while explaining to customers that this associate has disability, they stopped giving me enough hours so i can meet my basic needs. They don't allow...

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11:29 pm EST
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Walmart since 12/6/2019 unable to use loaded debit card due to unorganized marketing

iI misplaced my walmart card and they sent me a replacemnt and then another one then a fed ex one and now today 12/12/2019 another one and i haven't been able to use my funds my phone off due to bill not paid i owe my mom and daughter ccause these unprofessional clucks cant get [censored] right and they keep giving me the run around and there Csr's laughing I have made over 60 phone calls now the supervisors won't talk to me either I want my funds off this card and I even had to pay a total of 23 dollars to load more money on the card thinking it would somehow activate it none of these cards they send me are working and to top it off they have the nerve to say theY're sorry no the hell there not... I want my $375.54 released from Wal-mat never to do any business with them again period .

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1:56 pm EST
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Walmart will not honor any warranty

I have put numerous items under warranty and every time i try to exercise the warranty it does not get honored. I filed a claim was told that they send shipping material so i can send it back. Never received shipping material and now warranty is expired. Now i have another item to send back and all i get is run around and hours of time wasted. They should not sell warranty if they are not going to honor it

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8:46 pm EST
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Tonight I was in the walmart, buying a few things, we were in line, and a customer was having problems using her credit cards, this went on for quite a few moments as she was calling her credit card company also. And it went on. What should have happened, call a manager, have manager take care of customer, while you delete her sale. This did not happen We...

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8:34 pm EST
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Senior citizen patricia lewiston took her jeep to walmart in april 2019 and paid for 2 new grapples to match the 2 brand new ones (2months old) on jeep. Patricia instructed auto department to remove bald tires and replace with new. Walmart took my new tires on the back and replaced them instead. Walmart owes me 2 new grapplers. Jeep is front wheel drive. My...

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8:27 pm EST
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I am the GM of Love's Travel Stop 295 in Chouteau, OK. Early this morning a driver dropped hunreds of Wal Mart boxes for reuse on our property. The driver completely filled all three of our dumpsters with no room for our trash from drivers, guest, store and instore restaraunt. Total mess. Our trash service is having to send out a driver on Thanksgiving so...

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5:21 pm EST

Walmart walmart tire rotation and balance

having bought a new set of tires with walmart road hazard and life time rotation and balance I had my tires rebalanced and rotated on a recient trip to Florida, I was charged a fee for tire rotation becausen it was not listed on my warrenty as "rotation and balance for life" but 'Balance lifetime" no other stores have charged me this fee. I really don't want to pay it again so I'll stay away from Walmarts in Florida.
[protected]@gmail.com loyal customer for life

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5:37 pm EST
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My mother's car was towed there at 2pm yesterday for a flat tire. The service manager looked at the sizing of the tires for the sizing and replacement. He informed my mom that he had a tire within her price range. After waiting 4 hours she was told over voicemail to inform her that they did not have the correct size. She spoke with the cashier she advised...

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3:52 pm EST
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I went to this Walmart to pick up my online order #[protected]. I called the online phone line from the entrance of the store, and got one young lady with East Indian accent on the phone. She said, "Hi". I first thought I dialed a wrong number, then she said, "Walmart." I had a sigh of relief; I gave my name and began to give out my order number. When only...

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6:44 am EST
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Walmart rude mean check out clerk

On Nov 6, 2019 my sister and I arrived in Pigeon Forge, TN for a vacation. We stopped at the Walmart there, 1414 Parkway, Sevierville, store #00578 and was checked out by clerk ID# 7N7XQ568860. She was rude and absolutely ridiculous. She asked for my ID which was in my car. We were purchasing 2 bottles of champagne. I went out and got it. In the meantime my sister offered to show hers. Clerk said no because I was paying. Fine. Then suddenly she told me I cannot buy the champagne because it is a third party sale. How ridiculous. It was for us and we were both there! I am 63 years old and my sister is 58. We left without it. It was late and we did not know our way around to get champagne elsewhere. We got none! Since when does Walmart not sell champagne to two old ladies who are together and both have ID's? That woman was rude, and shockingly nasty for no apparent reason. We were shocked, embarassed, and dismayed. Look at the video of the incident. It happened about 10 or 11pm, 11-6-2019. With clerks like that you will lose business!

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Nostoners2
US
Dec 13, 2019 1:25 pm EST
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Forget it, moolennial! Women that age don't add an "ing" to the word "adult". It's supposed to be a noun, not a verb. Only you young ones with ADHD and Aspergers say "adulting", because it's hard for you to imagine a real world with responsibilities, beyond your phone 📱, video games, and helicopter parents' protection.

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9:59 am EST
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I was at the Tire Lube Express this morning at 7 a.m. to wait with my son while he had the tires he ordered and had delivered there put onto the vehicle. We had been directed to come in a 7 from the staff the night before as they did not have any open slots. When we got there a couple were already in line so we got behind them. Within minutes a man came in...

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9:24 pm EST
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So this morning I placed an online order to be picked up between 4 & 5 PM. At 410pm I received a text message saying my order was delayed. I was given no time as to how long. I called customer care & they found out for me. At 525pm I was finally notified by text my order was ready. I was unable to check in, I parked in a spot & after 10 mins a lady came to...

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8:22 am EST
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I purchased a can of Kilz Over Armor textured paint from the Shelby, NC store that was almost dried in the can. I returned it and asked the woman in the department to shake the can and let me look at it before I purchased a second can. This paint was also too thick and unusable. She sighed and acted as if I had ruined her day by requesting help. I have used...

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1:43 pm EST

Walmart product (purse)

I purchased a purse off your website. When I opened it the strap was broken. Who wants a new purse with a broken strap? Sent the supplier an email, no reply, sent 4 emails to Walmart, before they told me to call the 1 800 number. And they said they would talk to the supplier. But there is nothing that Walmart can do for me personally. So I'm out my money! Because there's nothing you can do, because the supplier is a third party seller. When I purchased from you, I thought I was buying from Walmart, not some [censored] in china. If I had of know I wasn't buying from you, I wouldn't have purchased anything. I would have bought from Amazon, because if you have any problems, they refund your money the next day. it's been almost 2 weeks, and you won't refund me. It should state that before you check out.

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3:43 pm EDT
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He is bias unfair violate my civil rights violate my freedom of speech library and scott unwilling to work anything out with me 2 co mangers denise and greg took me off schedule and told me i'm off schedule it's been 3 years I have been working. My only thing I was doing was seeing what health insurance coverage I had I was full-time with wal-mart greg and...

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9:29 am EDT
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Walmart walmarts lack of care, compassion and consideration to their loyal customers

I am not only a loyal customer to all Walmart Stores but a previous employee. I never thought in a million years that Walmart leaders and those in charge were so heartless.
I went to the Walmart store located at 970 Strickland Bridge Rd in the city of Fayetteville, NC. I was walking to the front door of the store and walked across the landscape area in the parking lot when they spread mulch. As I stepped down onto the parking lot I stepped on a piece of wooden musch and twisted my foot causing a fracture of the fifth metatarsal bone...lots of pain. I contacted Walmart management and filed a report hoping that they would at least offer to pay for my medical bills and maybe a gift card to say how sorry they are that happened to me on their premises. To no avail I didn't even get a concerned heart to say I'm glad you are okay and didn't fall. Nothing except "Walmart is not responsible and I should have looked where I was stepping". Yes I should have looked but then who is watching the cars that drive in and out of the parking lot? Looking down at my foot may have prevented the fracture but then a car could have hit me because I wasn't looking up.

I was also told by the store manager that they don't have anyone to maintain the parking lot and that musch even get's blown around by the wind. I believe that if they have someone putting that mulch in their parking lot they should have someone maintaining it and/or putting a little barrier around the tree area where all that mulch is put down now I will need to get a cast :>(

I have learned that as people and customers who support, Walmart management including those in corporate only care about us coming in and spending money which keeps them in business. I am extremely ticked and will do everything in my power not to shop at Walmart ever again and if any of you reading this review can do the same Walmart won't be so high and mighty and treat people like business as usual. Without us, the customer they have no business.

Walmart could have offered something to show that they care instead they only offered everything that shows that don't give a care AT ALL and I am truly disappointed in them not only as a provider but as a people that should care about others. I am 70 years old and have never had a broken bone in my body until now. What if it were your mother?

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sandwic
US
Nov 01, 2019 2:21 pm EDT

You were careless and did not watch where you were walking? Why should they pay for your medical bills. Why should they apologize? Why should they offer you a gift card. If you cannot afford to buy what you want do not get it. No need for them to give you a gift card because you cannot afford to shop there. No need for them to pay for your medical bills because YOU were careless and cannot afford the bills. Not only do you want your medical bills paid, but a gift card and apology because YOU were careless. Also you are en ex employee. Obviously you did not leave on good terms.

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7:56 pm EDT
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I was visiting Casa Grande AZ recently and needed my glasses adjusted. I had bought the eyeglass frames at another Walmart location in North Dakota but because I was out of state I went to the vision center in the Casa Grande location. They crazed both of my lenses ehile attempting to adjust my eyeglass frames which I only recently purchased and paid $345...

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12:08 pm EDT
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Walmart black & decker toaster oven

My warranty has not expired. I purchased a two year warranty for the Black & Decker Toaster Oven from our local Walmart. It stopped heating and then it finally stopped working. I tried to file a claim. It says something about nothing to be done. What is the warranty for then? I figure it should be replaced for a new one. If not, warranties are a rip off. We even bought a new one. The price went up on it too.

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1:23 pm EDT
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Walmart capital one mastercard

Recently Capital One took over from GE Synchrony Bank. I was a loyal cardholder for many years and ALWAYS paid the balance on the 3rd of each month. I paid the balance of $75.80 on 10/03/2019. Capital One changed the account number (went from the last four digits of 2638 to 3231). They then said my balance was due on 10/19/19. I paid the full amount thinking that I would end up with a credit of $75.80. Now I see Capital One did not credit the payment made to 2638.

I have spent countless hours between Synchrony Bank, PayBill and Capital One. If and when this is resolved, I am going to close the Capital One Walmart Card out!

Walmart needs to look into Capital One. They definitely are going to lose customers such as myself. I will be submitting a complaint with the Consumer Financial Protection Bureau in the near future. Also, the BBB and all facets of Social Media! Walmart made a big mistake letting Capital One take out the credit card operation!

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2513Dylan
US
Nov 06, 2019 1:09 pm EST

Same here, I really don't like Capita lone Walmart card! My Synchrony Bank card was always organized and kept me up to date on everything. I canceled a Capital One money market account months ago and when Walmart changed my account to Capital One it was a mess because I had an old account...I want Synchrony BACK if not I will cancel my account also!

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Q
4:38 pm EDT

Walmart bait and switch when purchasing products from inside store

1 is way too high for the abuse from Walmart. There is no such thing as professionalism. There is no such thing as ethics, honoring advertisement claims, there is a great deal of bait and switch on their website and stores. When one complains to the fake customer service the staff promotes lies to make it self look good for the cameras. When one complains to the questionable customer service, it is Walmart's policy to blame the customer and not the employees.

I wanted to purchase some products from the store and they charge higher prices when you go into the store and prices on the internet are not honored if you want to purchase the product in person.

Due to the major problems with this questionable I have moved all my prescriptions with Walmart to CVS. Good riddance.

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About Walmart

Screenshot Walmart
Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. The company was founded in 1962 by Sam Walton and has since grown to become one of the largest retailers in the world. Walmart's headquarters are located in Bentonville, Arkansas, and the company has over 11,000 stores in 27 countries worldwide.

Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.

In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.

Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.

Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
How to file a complaint about Walmart?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

Overview of Walmart complaint handling

Walmart reviews first appeared on Complaints Board on Jul 20, 2006. The latest review Racist Staff/Cashiers was posted on Nov 16, 2024. The latest complaint SCO host was resolved on Jun 13, 2023. Walmart has an average consumer rating of 2 stars from 8341 reviews. Walmart has resolved 755 complaints.
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  1. Walmart Contacts

  2. Walmart phone numbers
    +1 (800) 966-6546
    +1 (800) 966-6546
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    Customer Service
    +1 (800) 925-6278
    +1 (800) 925-6278
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    Customer Service
    +1 (866) 925-2432
    +1 (866) 925-2432
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    +1 (877) 937-4098
    +1 (877) 937-4098
    Click up if you have successfully reached Walmart by calling +1 (877) 937-4098 phone number 5 5 users reported that they have successfully reached Walmart by calling +1 (877) 937-4098 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number 13 13 users reported that they have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number
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  3. Walmart emails
  4. Walmart address
    850 Cherry Avenue, San Bruno, Florida, 94066, United States
  5. Walmart social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024
Walmart Category
Walmart is ranked 1 among 124 companies in the Retail Stores category

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