Walmart’s earns a 2.1-star rating from 2838 reviews, showing that the majority of shoppers are somewhat dissatisfied with their purchases.
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bad, abusive and threatening customer service
I went to this Walmart to pick up my online order #[protected]. I called the online phone line from the entrance of the store, and got one young lady with East Indian accent on the phone. She said, "Hi". I first thought I dialed a wrong number, then she said, "Walmart." I had a sigh of relief; I gave my name and began to give out my order number. When only...
Read full review of Walmartrude mean check out clerk
On Nov 6, 2019 my sister and I arrived in Pigeon Forge, TN for a vacation. We stopped at the Walmart there, 1414 Parkway, Sevierville, store #00578 and was checked out by clerk ID# 7N7XQ568860. She was rude and absolutely ridiculous. She asked for my ID which was in my car. We were purchasing 2 bottles of champagne. I went out and got it. In the meantime my sister offered to show hers. Clerk said no because I was paying. Fine. Then suddenly she told me I cannot buy the champagne because it is a third party sale. How ridiculous. It was for us and we were both there! I am 63 years old and my sister is 58. We left without it. It was late and we did not know our way around to get champagne elsewhere. We got none! Since when does Walmart not sell champagne to two old ladies who are together and both have ID's? That woman was rude, and shockingly nasty for no apparent reason. We were shocked, embarassed, and dismayed. Look at the video of the incident. It happened about 10 or 11pm, 11-6-2019. With clerks like that you will lose business!
poor customer service
I was at the Tire Lube Express this morning at 7 a.m. to wait with my son while he had the tires he ordered and had delivered there put onto the vehicle. We had been directed to come in a 7 from the staff the night before as they did not have any open slots. When we got there a couple were already in line so we got behind them. Within minutes a man came in...
Read full review of Walmartonline pickup, being out of stock shredded cheese
So this morning I placed an online order to be picked up between 4 & 5 PM. At 410pm I received a text message saying my order was delayed. I was given no time as to how long. I called customer care & they found out for me. At 525pm I was finally notified by text my order was ready. I was unable to check in, I parked in a spot & after 10 mins a lady came to...
Read full review of WalmartKilz over armor/service by walmart employee
I purchased a can of Kilz Over Armor textured paint from the Shelby, NC store that was almost dried in the can. I returned it and asked the woman in the department to shake the can and let me look at it before I purchased a second can. This paint was also too thick and unusable. She sighed and acted as if I had ruined her day by requesting help. I have used...
Read full review of Walmartproduct (purse)
I purchased a purse off your website. When I opened it the strap was broken. Who wants a new purse with a broken strap? Sent the supplier an email, no reply, sent 4 emails to Walmart, before they told me to call the 1 800 number. And they said they would talk to the supplier. But there is nothing that Walmart can do for me personally. So I'm out my money! Because there's nothing you can do, because the supplier is a third party seller. When I purchased from you, I thought I was buying from Walmart, not some [censored] in china. If I had of know I wasn't buying from you, I wouldn't have purchased anything. I would have bought from Amazon, because if you have any problems, they refund your money the next day. it's been almost 2 weeks, and you won't refund me. It should state that before you check out.
store manager scott henderson
He is bias unfair violate my civil rights violate my freedom of speech library and scott unwilling to work anything out with me 2 co mangers denise and greg took me off schedule and told me i'm off schedule it's been 3 years I have been working. My only thing I was doing was seeing what health insurance coverage I had I was full-time with wal-mart greg and...
Read full review of Walmart and 1 commentwalmarts lack of care, compassion and consideration to their loyal customers
I am not only a loyal customer to all Walmart Stores but a previous employee. I never thought in a million years that Walmart leaders and those in charge were so heartless.
I went to the Walmart store located at 970 Strickland Bridge Rd in the city of Fayetteville, NC. I was walking to the front door of the store and walked across the landscape area in the parking lot when they spread mulch. As I stepped down onto the parking lot I stepped on a piece of wooden musch and twisted my foot causing a fracture of the fifth metatarsal bone...lots of pain. I contacted Walmart management and filed a report hoping that they would at least offer to pay for my medical bills and maybe a gift card to say how sorry they are that happened to me on their premises. To no avail I didn't even get a concerned heart to say I'm glad you are okay and didn't fall. Nothing except "Walmart is not responsible and I should have looked where I was stepping". Yes I should have looked but then who is watching the cars that drive in and out of the parking lot? Looking down at my foot may have prevented the fracture but then a car could have hit me because I wasn't looking up.
I was also told by the store manager that they don't have anyone to maintain the parking lot and that musch even get's blown around by the wind. I believe that if they have someone putting that mulch in their parking lot they should have someone maintaining it and/or putting a little barrier around the tree area where all that mulch is put down now I will need to get a cast :>(
I have learned that as people and customers who support, Walmart management including those in corporate only care about us coming in and spending money which keeps them in business. I am extremely ticked and will do everything in my power not to shop at Walmart ever again and if any of you reading this review can do the same Walmart won't be so high and mighty and treat people like business as usual. Without us, the customer they have no business.
Walmart could have offered something to show that they care instead they only offered everything that shows that don't give a care AT ALL and I am truly disappointed in them not only as a provider but as a people that should care about others. I am 70 years old and have never had a broken bone in my body until now. What if it were your mother?
You were careless and did not watch where you were walking? Why should they pay for your medical bills. Why should they apologize? Why should they offer you a gift card. If you cannot afford to buy what you want do not get it. No need for them to give you a gift card because you cannot afford to shop there. No need for them to pay for your medical bills because YOU were careless and cannot afford the bills. Not only do you want your medical bills paid, but a gift card and apology because YOU were careless. Also you are en ex employee. Obviously you did not leave on good terms.
eyewear adjustment
I was visiting Casa Grande AZ recently and needed my glasses adjusted. I had bought the eyeglass frames at another Walmart location in North Dakota but because I was out of state I went to the vision center in the Casa Grande location. They crazed both of my lenses ehile attempting to adjust my eyeglass frames which I only recently purchased and paid $345...
Read full review of Walmartblack & decker toaster oven
My warranty has not expired. I purchased a two year warranty for the Black & Decker Toaster Oven from our local Walmart. It stopped heating and then it finally stopped working. I tried to file a claim. It says something about nothing to be done. What is the warranty for then? I figure it should be replaced for a new one. If not, warranties are a rip off. We even bought a new one. The price went up on it too.
capital one mastercard
Recently Capital One took over from GE Synchrony Bank. I was a loyal cardholder for many years and ALWAYS paid the balance on the 3rd of each month. I paid the balance of $75.80 on 10/03/2019. Capital One changed the account number (went from the last four digits of 2638 to 3231). They then said my balance was due on 10/19/19. I paid the full amount thinking that I would end up with a credit of $75.80. Now I see Capital One did not credit the payment made to 2638.
I have spent countless hours between Synchrony Bank, PayBill and Capital One. If and when this is resolved, I am going to close the Capital One Walmart Card out!
Walmart needs to look into Capital One. They definitely are going to lose customers such as myself. I will be submitting a complaint with the Consumer Financial Protection Bureau in the near future. Also, the BBB and all facets of Social Media! Walmart made a big mistake letting Capital One take out the credit card operation!
Same here, I really don't like Capita lone Walmart card! My Synchrony Bank card was always organized and kept me up to date on everything. I canceled a Capital One money market account months ago and when Walmart changed my account to Capital One it was a mess because I had an old account...I want Synchrony BACK if not I will cancel my account also!
bait and switch when purchasing products from inside store
1 is way too high for the abuse from Walmart. There is no such thing as professionalism. There is no such thing as ethics, honoring advertisement claims, there is a great deal of bait and switch on their website and stores. When one complains to the fake customer service the staff promotes lies to make it self look good for the cameras. When one complains to the questionable customer service, it is Walmart's policy to blame the customer and not the employees.
I wanted to purchase some products from the store and they charge higher prices when you go into the store and prices on the internet are not honored if you want to purchase the product in person.
Due to the major problems with this questionable I have moved all my prescriptions with Walmart to CVS. Good riddance.
the "whole" store, but mainly the grocery dept.
I am a consumer and vendor for this Walmart, and would like to remain anonymous. I work on the weekends in the grocery department and almost every Sunday, the shelves are pretty much empty. It is really embarrassing to walk into a store where you work and see so many bare shelves. Whenever I ask a few of the employees why it's like this, they say because...
Read full review of Walmartnewport cartoons
I am John, I went to Murphy Walmart gas station and forget my ID at home, and I told two ladies work there that I can ask my wife if she send me pic of my license, but they refuse it, after 10 mins I send my wife there with her ID proof and they still refused it, they didn't sell Newport two cartoons to her and she is 30 years old with driving license, it...
Read full review of Walmartville, platte la 70586
This was the most embarrassed football party I every had I purchased 40 2 litter bottles of Coca Cola Saturday morning for the LSU VS Mississippi State football party every bottle was completely flat it tasted like Pepsi we had to throw all 40 bottles of Coca Cola this wasn't the first time it happened we have purchased cases of Coca Cola at Sam's had a few flat nothing worth complaining about I thought but after Saturday I was so embarrassed we love Coca Cola in this house maybe it's time to try something new.
delivery
Same here, I placed an order almost a month ago and still no TV (75in) they said got lost in transit so they ordered a new one and that too got lost. It's disgusting I don't know what to do. I don't want a refund so I'm being patient but I have a feeling it'll never show up they have issued me a partial refund for the inconvenience but I rather my tv! After being on the phone for 2 hours the rep stated just wait
UPDATE: This replacement order has ALSO been lost! I’m livid and officially done with Walmart! There is no way a 75in tv gets lost not once but twice...no reasoning! But the store magically has 2 in stock as of today but it’s not my order! And if I want it from the store I have to buy it again! Pissed off!
associate donte check out in garden centre
11.30 am approx. waiting in line, a women behind me pushed her cart into me, when I looked at her she said nothing, than did it again a second time, at which point I told her to watch what see was doing, her replay it was hard, when I got to check out Donte, intentionally spoke with the women, on a friendly basis, when I asked him why he didn't greet me...
Read full review of Walmart and 1 commenteyeglasses
I fell and broke my ankle and called the vision center from the hospital and said I would be there to pick up my glasses as soon as I could. I was told that would be ok. I was home only 2 weeks and I got a phone call at 7:00 pm saying that they were going to ship my glasses to me via UPS because "they can only hold them for so long" I have a Medical problem with my ankle! You would think they could be more flexible! I can't go ANYWHERE and I am in a Wheel chair! I said I would be there when I could to pick them up, afterall I did pay for them. There is no reason for them to do this to me! I got them through UPS, but what about them fitting right? Adjustments? I wont be able to go anywhere for weeks! This is not right!
rbi baseball 2017 - xbox one
Bonjour,
J'ai commandé le 15 septembre dernier, l'article a été payé et je n'ai rien reçu.
Plusieurs vérifications ont été faites auprès du service à la clientèle de Walmart Canada et auprès du magasin sans succès.
J'attends de vos nouvelles avec impatience...
Je m'attends également au remboursement intégral si vous ne pouvez répondre à mes attentes.
phone service receipt
Well this was 9/30/19 time 19:45 my mother paid for a straight talk phone card they said they gave her a service receipt pin. Which we didn't happen to look tell we got home and we live 45 minutes away from the bemidji so she called and lady said oh sorry I know it here so sorry plz bring your receipt in the am. Which we did and once we got there was the...
Read full review of WalmartWalmart Reviews 0

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About Walmart

Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.
In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.
Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.
Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:
- The specific location or online service of Walmart involved.
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- The date and time of the incident or issue.
- Any conversations or interactions with Walmart employees.
- Steps you have taken to resolve the issue, including any communication with Walmart customer service.
- The response or lack thereof from Walmart regarding your complaint.
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5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.
7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.
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Overview of Walmart complaint handling
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Walmart Contacts
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Walmart phone numbers+1 (800) 966-6546+1 (800) 966-6546Click up if you have successfully reached Walmart by calling +1 (800) 966-6546 phone number 36 36 users reported that they have successfully reached Walmart by calling +1 (800) 966-6546 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number 25 25 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number18%Confidence scoreCustomer Service+1 (800) 925-6278+1 (800) 925-6278Click up if you have successfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have successfully reached Walmart by calling +1 (800) 925-6278 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 925-6278 phone numberCustomer Service+1 (866) 925-2432+1 (866) 925-2432Click up if you have successfully reached Walmart by calling +1 (866) 925-2432 phone number 4 4 users reported that they have successfully reached Walmart by calling +1 (866) 925-2432 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number 3 3 users reported that they have UNsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number+1 (877) 937-4098+1 (877) 937-4098Click up if you have successfully reached Walmart by calling +1 (877) 937-4098 phone number 12 12 users reported that they have successfully reached Walmart by calling +1 (877) 937-4098 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number 13 13 users reported that they have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number
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Walmart emailshelp@walmart.com100%Confidence score: 100%Support
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Walmart address850 Cherry Avenue, San Bruno, Florida, 94066, United States
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Walmart social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMar 08, 2025
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Curbside pickup



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Forget it, moolennial! Women that age don't add an "ing" to the word "adult". It's supposed to be a noun, not a verb. Only you young ones with ADHD and Aspergers say "adulting", because it's hard for you to imagine a real world with responsibilities, beyond your phone 📱, video games, and helicopter parents' protection.