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Walmart Complaints 2756

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10:14 am EDT
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I am a consumer and vendor for this Walmart, and would like to remain anonymous. I work on the weekends in the grocery department and almost every Sunday, the shelves are pretty much empty. It is really embarrassing to walk into a store where you work and see so many bare shelves. Whenever I ask a few of the employees why it's like this, they say because...

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10:26 pm EDT
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I am John, I went to Murphy Walmart gas station and forget my ID at home, and I told two ladies work there that I can ask my wife if she send me pic of my license, but they refuse it, after 10 mins I send my wife there with her ID proof and they still refused it, they didn't sell Newport two cartoons to her and she is 30 years old with driving license, it...

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M
8:50 am EDT

Walmart ville, platte la 70586

This was the most embarrassed football party I every had I purchased 40 2 litter bottles of Coca Cola Saturday morning for the LSU VS Mississippi State football party every bottle was completely flat it tasted like Pepsi we had to throw all 40 bottles of Coca Cola this wasn't the first time it happened we have purchased cases of Coca Cola at Sam's had a few flat nothing worth complaining about I thought but after Saturday I was so embarrassed we love Coca Cola in this house maybe it's time to try something new.

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9:52 pm EDT
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Walmart delivery

Same here, I placed an order almost a month ago and still no TV (75in) they said got lost in transit so they ordered a new one and that too got lost. It's disgusting I don't know what to do. I don't want a refund so I'm being patient but I have a feeling it'll never show up they have issued me a partial refund for the inconvenience but I rather my tv! After being on the phone for 2 hours the rep stated just wait

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Update by AliciaR
Oct 23, 2019 11:24 am EDT

UPDATE: This replacement order has ALSO been lost! I’m livid and officially done with Walmart! There is no way a 75in tv gets lost not once but twice...no reasoning! But the store magically has 2 in stock as of today but it’s not my order! And if I want it from the store I have to buy it again! Pissed off!

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3:26 pm EDT
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11.30 am approx. waiting in line, a women behind me pushed her cart into me, when I looked at her she said nothing, than did it again a second time, at which point I told her to watch what see was doing, her replay it was hard, when I got to check out Donte, intentionally spoke with the women, on a friendly basis, when I asked him why he didn't greet me...

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4:10 pm EDT
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Walmart eyeglasses

I fell and broke my ankle and called the vision center from the hospital and said I would be there to pick up my glasses as soon as I could. I was told that would be ok. I was home only 2 weeks and I got a phone call at 7:00 pm saying that they were going to ship my glasses to me via UPS because "they can only hold them for so long" I have a Medical problem with my ankle! You would think they could be more flexible! I can't go ANYWHERE and I am in a Wheel chair! I said I would be there when I could to pick them up, afterall I did pay for them. There is no reason for them to do this to me! I got them through UPS, but what about them fitting right? Adjustments? I wont be able to go anywhere for weeks! This is not right!

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1:16 pm EDT
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Walmart rbi baseball 2017 - xbox one

Bonjour,

J'ai commandé le 15 septembre dernier, l'article a été payé et je n'ai rien reçu.

Plusieurs vérifications ont été faites auprès du service à la clientèle de Walmart Canada et auprès du magasin sans succès.

J'attends de vos nouvelles avec impatience...

Je m'attends également au remboursement intégral si vous ne pouvez répondre à mes attentes.

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1:29 am EDT
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Well this was 9/30/19 time 19:45 my mother paid for a straight talk phone card they said they gave her a service receipt pin. Which we didn't happen to look tell we got home and we live 45 minutes away from the bemidji so she called and lady said oh sorry I know it here so sorry plz bring your receipt in the am. Which we did and once we got there was the...

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6:02 pm EDT
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Hi, This is the second year in a row that I could not purchase a N.J. Hunting license. Store #5414 isa regisitered agent for issueing State hunting license. First off, no one is ever working in the sporting department that must be why they have a "push button for service" mounted to the check out counter. I pressed it once, waited 5 minutes. Pressed it...

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5:28 pm EDT
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I bought a Beeman P17 BB pistol that fired 3 times. When I returned it to the store to get another one, a store credit or my money, I was told that all firearm sales are final. The store manager was callas and did not care that I was a loyal Walmart customer, spending over $600 a year there. My receipt stated "No return for ammunition purchases. It did not...

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5:31 pm EDT

Walmart 45 straight talk card

A friend bought the card for me yesterday the card was pick pocketed out of my back pocket while walmart goes through their check you bag before you leave the store. which is clearly unlawful. but the sheep just go along with it. went back in the evening and the manager basically viewed the tape and stated that it was given to me. If I lost it or it got stolen in there store not their problem no phone very worried. have no more money to get another clearly this is theft completely. I actually don't want to let this one go I think that a remedy should be put in place otherwise Walmart get s the Okay to steal from the citizens so does straght talk.

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7:51 am EDT
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We purchased the TV at the above store, it quit working and we called the service plane number even if this is not through Walmart it was sold through Walmart. TV went out on 9/21/2019 today is 10/3/2019 and we are still waiting on a box to send TV back . I was told this would be fixed in ten days, ten days out and not even a box to return TV .I have tired...

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12:30 pm EDT
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I was previously employed at store 1702. I stopped working there in march 2019 after giving my 2 weeks notice and was told I wouldn't have issues returning to work if I desired to in the future. I chose to quit to deal with unresolved issues concerning my husband's death in 2018. While I did not reapply to 1702 I was contacted about returning. When I...

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9:07 am EDT

Walmart great value pre cooked sausages

I purchased a bag of the Great Value pre cooked sausage patties yesterday. I prepared two of them for my breakfast this morning. While they were warming up I noticed the smell was off, and when I tasted it...I almost threw up! It is disgusting! This product was so bad, I would not even let my dog have them, and If you want to continue to sell quality food items in the Great Value line of items, THIS ONE, should definitely NOT be one of them... I bet the Walton family wouldn't eat them.

Not to be totally negative, I buy a lot of the Great Value products, and most of them are that, a great value, and honestly one can't tell they are not name brand.

I plan on taking the company on their money back promise on the package and returning it today.

Thanks for reading my complaint.

Thomas MIles

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6:29 pm EDT
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Walmart bike purchase had issues and no return was accepted

Hello

I purchased a bike (Hyper) on Sep 2nd and in couple of days it broke down so went to Walmart store and they told be to get a replacement which I did get the same model bike again but on Sep 15th but it broke again on Sep 16th so I went to walmart again thinking this time to return this product.

Walmart did not accept the bike and they told me it is a policy that once you exchange a bike you cannot get a refund, No one told me this on Sep 15 when I went else would have just taken a refund.

Now I am stuck with a bike which I have not used for even a month.

Secondly, I purchased on the same bike a walmart insurance I called them and they told me to contact manufacturer and they said email would be sent with all details but they sent me a email with my warranty details and no information for how to get the bike fixed. I called and got number of manufacturer and he said it is a wrong number.

I really think this is very bad walmart experience for the first time, I have been a customer for last several years but never had such issue. If there is a policy or you cannot support you need to be clear on communication

I tried to login a complain ( No. [protected]) and this was done after a lot of effort as I had to repeatedly ask on how to do it, what will be the process, and even get a complaint number. Till now i have not received even a call from walmart which I think is not right

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Update by Raghunath Nair
Sep 26, 2019 10:12 am EDT

Thanks for the response, I still have the original receipt and also the exchange receipt but I was told it cannot be done by Walmart store at 4501 Rosewood Dr, Pleasanton, CA 94588. Your response is helpful but who can communicate this to the store ? because as I detailed in my statement earlier I have given you details of complaint number for that there is no response from Walmart

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5:31 pm EDT
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My name is Tony Bobet from New York City. I resided 1710 Seward Avenue, Bronx, New York City 10473. I am filling an complaint to Walmart.com Superstar in North Bergen. I order an item on September 11, 2019. The item is an Laptop Cooling Fan External Compact Portable Laptop cooler with Vacuum Fan. It's cost $9.79. When I received the item. I didn't receive...

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4:52 pm EDT
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I bought a cheap tube of hamburger from Wal-Mart to make chili. As I cooked the meat a lot of small white things became visible. Upon closer inspection they are small worms. I know there are white things that are always in cheap hamburger but these were small uniform bits. I have pictures. This is the second time I have bought hamburger like this with worms in it.

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11:03 am EDT
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Purchased item #[protected] guacamole to be used by oct 25 19 Had pieces of plastic in the Guacamole Brought it to the store I brought it from. Have not heard any follow up B/C The person named Scott had a emergency hospitalization. He is not working. My throat was irritated for 3 days. Glad I didn't give to my 2 year grandson. I also brought the sharp piece...

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7:34 pm EDT
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Walmart pool, extended warranty, will not cover problem.

The pool that I purchased and a 3 year extended warranty from walmart on 5/31/18 along with a skimmer for holding chloine that I was told I should purchase along with the pool was broke and the chlorine fell out of the skimmer and onto the pool bottom i did not check the pool for a day and when i did I noticed a white spot on the bottom of the pool where the chlorine had eaten away at the liner and caused like a dry rot. The Skimmer that I purchased from walmart was broken at the locking device and i never even knew it.I called the extended warranty`Dept.And they said it was not coverded, They told me to call the company that made the pool, So I did The polygroup company told me that this should have been covered by my extended coverage and to call Walmart Extended protection again, After 3 days of trying to get someone to help me with this problem I am writing to you.I want my Full refund for my Extended Warranty.And this company Needs to be reported to the Better Business bureau. As I will do after sending this e.mail out. Very unhappy customer. Kimberly Curtis

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7:31 am EDT
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Walmart customer service

This all started Thrusday when I attempted to buy some Uncle Bens Rice. I went to your website and selected the item, I wanted to pick it up but the website would not permit me to order it. So I went into the store to see customer service. After waiting in line for 15 minutes, the supervisor told me that they could not place the order for me but it would have to be done on-line. I explained the nature of the problem I was encountering and handed him my cellphone. He was unable to place the order either. He said that the only way the order could be place was o speak to someone at Walmart.com. He gave me the telephone number and I waited through 4 separate menus before reaching someone in customer service. That person was unable to help me ant tranferred me to another individual to whom I was finally able to place my order. She said it was after 3 PM
but the item would be available for pick-up on Saturday. Relying on her information I headed into the store. I drove up to the grocery delivery area and called the number on the sign. They told me they had no record of my order. I had to go into the store and then walk over to a special desk and that person checked my order but told me that even though it showed delivery on Saturday, they had no Saturday deliveries of groceries.
I was beyond frustration at this point and all I got was a number to call Wallmart.com. It took me 21 minutes to get through to a supervisor. After going through the entire problem that I was experiencing she appologized for MY confusion, she did not own the problem and asked if I were near a computer so that I could place another order for delivery. I told her I expected Walmart to resolve this problem, the only thing she could do was cancel my order. I simply asked if she would put the order out for delivery since it had been their lack of clarity and lack of training of their store employees that had caused this problem. She said that all she could do was cancel my order and then place a new order and that there would be a delivery charge added on. She did not have the authority to place the order with no delivery charge.
I am an experienced mystery shopper with over 1500 shops and I must say that this is the worst shopping experience that I have ever encountered. The staff was helpful in the store but were not trained in how to solve a Walmart.com problem. They did not own the problem and blamed the system. When the system failed the client they blamed the client on his confusion. Then they would not solve the problem only to suggest that I order it again and see if the delivery charge was waived. This entire fiasco to over 4 hours 2 visits to the store and 55 minutes on the phone and the best they could suggest is I call back again to make sure that the fee for delivery was waived. For the record, if I do not recieve a responsible corporate response in the next 48 hours I will desiminate my experience through every social media outlet. You cannot treat customers with such disrespect and not enable anyone on the front line to solve the problem. What started out as a splinter is now a fully infected involved dissatified client.
After submitting that complaint, I received a form letter asking me to fill out customer service satisfaction form. They did not even take the time to read the explicit
email I took the time to send in. Since that robo response, I have received two more emails suggesting that I call in a let them know details about my issues. This company has no customer service and until things are addressed corporately the customer will bear the brunt of this disfunction company.

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About Walmart

Screenshot Walmart
Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. The company was founded in 1962 by Sam Walton and has since grown to become one of the largest retailers in the world. Walmart's headquarters are located in Bentonville, Arkansas, and the company has over 11,000 stores in 27 countries worldwide.

Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.

In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.

Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.

Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
How to file a complaint about Walmart?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

Overview of Walmart complaint handling

Walmart reviews first appeared on Complaints Board on Jul 20, 2006. The latest review Racist Staff/Cashiers was posted on Nov 16, 2024. The latest complaint SCO host was resolved on Jun 13, 2023. Walmart has an average consumer rating of 2 stars from 8341 reviews. Walmart has resolved 755 complaints.
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  1. Walmart Contacts

  2. Walmart phone numbers
    +1 (800) 966-6546
    +1 (800) 966-6546
    Click up if you have successfully reached Walmart by calling +1 (800) 966-6546 phone number 23 23 users reported that they have successfully reached Walmart by calling +1 (800) 966-6546 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number 25 25 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number
    Customer Service
    +1 (800) 925-6278
    +1 (800) 925-6278
    Click up if you have successfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have successfully reached Walmart by calling +1 (800) 925-6278 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 925-6278 phone number
    Customer Service
    +1 (866) 925-2432
    +1 (866) 925-2432
    Click up if you have successfully reached Walmart by calling +1 (866) 925-2432 phone number 4 4 users reported that they have successfully reached Walmart by calling +1 (866) 925-2432 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number 3 3 users reported that they have UNsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number
    +1 (877) 937-4098
    +1 (877) 937-4098
    Click up if you have successfully reached Walmart by calling +1 (877) 937-4098 phone number 5 5 users reported that they have successfully reached Walmart by calling +1 (877) 937-4098 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number 13 13 users reported that they have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number
    More phone numbers
  3. Walmart emails
  4. Walmart address
    850 Cherry Avenue, San Bruno, Florida, 94066, United States
  5. Walmart social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 17, 2024
Walmart Category
Walmart is ranked 1 among 124 companies in the Retail Stores category

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