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Walmart Complaints 2756

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6:25 pm EDT
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Walmart fish that is mislabeled

I purchased what was supposedly catfish. It was in a seethru blue and clear packaging. I knew that usually the products are what they say they are. I shop Walmart every other day in Sun Prairie Wisconsin. I fried the fish which tasted like mud carp. Dark inside and the wrong flesh texture and color, should be white. I paid 13.57for this fish. You need to check the fishmonger and get back to me. Thank you

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2:46 pm EDT

Walmart reloadable money card

Green dot is none other than a thief.

A transaction at a casino did not go through
So the casino released the 100.00 funds back on to the card the very same day. Green dot refuses to give my money back claiming that the casino never released money back onto the card. Spoke with casino on several occasions and money had been released on same day. I filed a dispute with green dot, sent in dispute form, i've called and called. Been patient. Waiting several months which has now become several years. I worked for that money and they keep it. Refusing me my money. Do not trust this card

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12:53 pm EDT
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I have always bought the white mini powdered doughnuts "Donettes" but the last two time the doughnuts taste like plastic. First time thought it was a one time deal, but the second time it is evident that this becoming an issue. Am not sure what the solution to this problem is, perhaps merchandise is sitting in heat too long? I do not have my receipt any...

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9:14 am EDT
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U have what looks like 8 bays and at least 8 people working... Well looks like 4 of them working... Y it takes 4 hours to get a oil change is y the 10 minuite lubes r in business. If u have so many people in line y not stop with the shelf filling and help the people that pay your bills. Same thing happened with tires... I was the first one there and it still took 4 hours

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9:09 pm EDT

Walmart tried to falsely accuse me of theft.

I was in one of your stores. This one employee whom cashed me out called me after I paid for everything. She saw that three was a cellphone on her register and asked if it was mine. I told her no that it was not mine. I then left the store and was not happy that they tried to accuse me of theft. I do not steal and this idiot needs to die for trying to make me to be a thief.Maybe she is racist and thinks I am a thief because of my native background.But I said no that is not my phone.

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Update by Laura Nasewytewa
Sep 13, 2019 9:01 pm EDT

I was at one of your checkouts and when I left the cashier called me back. There was a phone on the register. She asked me if It was mine and I said no.

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WM 2021
US
May 10, 2021 11:25 am EDT

I do not see how asking if you left your phone at a register would be considered an accusation of theft, a racist comment, or anything else. The associate by my guess here was simply wondering if you forgot your phone. There is no need for this associate to die, you are blowing it way too far out of proportion.

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10:42 pm EDT

Walmart ruined child's birthday

Okay when my son turned eight he got a birthday gift that he did not like. The dumb stupid idiot that gave the gift was too stupid to give a gift receipt and needs to die. I explained to them that it was a birthday gift and that is why I did not have a receipt. They asked if I had a gift receipt, so I told the deaf idiot that I had NO receipt. They told me that because I had no receipt that I could only get store credit. I then told this child hating idiot to forget it. I asked my son who gave this stupid gift. He tole me it was his classmate by the name of Peter . So I had to call Peter's's parents and let them know that my son was not happy with his gift and we got into an argument. I told them that if they had not given my son a stupid useless gift that this would not be an issue. I asked the mother if she still had the receipt. She said, she did get a gift receipt, but she forgot to include it in the gift. I told her that she was stupid. That she ruined my son's birthday. I wet back, wasting more gas money and finally returned the stupid gift and got the money for it to buy another gift that my son will like. The idiot that dealt with me the first time was not there, but he needs to be fired and he needs to die.

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Larry Barocas
US
Sep 07, 2019 3:21 am EDT

It is better to remain quite and be thought of as a hateful [censored] than to speak and remove all doubt

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6:10 pm EDT

Walmart new firearms policy

I have been shopping at walmart for some years now and always enjoyed the convience of the store. i ahve had a few bad products, but [censored] happens. but today i have to say i will not sho there anymore. I work at home depot and many things you have i will buy at work now, even if i pay more.
When your company got woke and decided you wont sell ammo, no i have no reason to shop there, i shoot alot and buy ammo every few weeks, it was nice to be able to get ammo when i shoped for my home or clothing and or other goods. i live in aberdeen wa and will shop at other stores, since i have to now go to other stores to get ammo, so be it. but i can go to safeway or swansons to pruchase things. i will also order ammo online and buy in bulk.
I normaly spend around 400 to 500 a month there, and now i will not, i may be a small part of ypour company, but i knwo many who will not shop there now, i refuse to support leftist, communist or socilist ideas. The founder would roll over in his grave. even though his kids sold the company out for profits. good luck and i have lots of options to shop online. good luck we conservatives are leaving

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9:48 am EDT

Walmart Paid order not received/not credited

09/02/2019 9:34AM From Rhonda Ray 1201 W N Main Street 414 LaFayette, GA 30728 I recedived your email confirming payment and order received. To date, I have not received the cigarette tubes, paid order. And I have contacted you several times. In order to avoid complaints filed, please mail back the amount $13.41 plus taxes paid within 5 five business days. Ref Shargio Tube KG GRN 200's order as follows:
Order #: [protected]
SHARGIO TUBE KG GRN 200'S - 1CT. SLV/5
$13.41 1 $13.41
---------- Forwarded message ---------
From: Walmart.com
Date: Thu, Jul 4, 2019 at 12:08 PM
Subject: Order received. SHARGIO TUBE KG GRN 200'S... & 1 more item
To:

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2:34 pm EDT

Walmart refund cancellation by seller and shopee

Shopeeefund is [protected].
Read communications for timing and taking points. Item was 4 pieces of eco nitro performance chips. See pictures for order screen shots. I was in active communications with seller, when I saw my request was cancelled. I have just produced a video proof of a fake product (not meant to ever work as claimed) which can be fraud. Even though the amount is small, I have to set it right.

If you want videos of proof, pls advise and I will give you my youtube links.

I must insist on my refund.
Benjie henares shopee id is bmhenares.
[protected] [protected]@yahoo com

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6:47 pm EDT
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I have made complaints to other managers about Stephanie ay this store. They even tried moving her to different shift. She doesn't listen. She just yells at me. She needs to read the sign above her head that says how she's supposed to treat her customers. Just awful. I may not come back to Walmart all together. This is a big deal since I use Arvest Bank...

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4:40 pm EDT

Walmart online grocery ordering

I am in the path of Hurricane Dorian; I live in Florida. Yesterday I made an online order for certain groceries, which included Gatorade and water. I only purchased 1 case of water. Not 4 or 6 like people do as I know this is rationed during these times. Likewise with the Gatorade. I was to pick up my groceries this evening on my way home from work. I was surprised when I checked my email and saw that my order had been cancelled. I called the number to inquire why. The response? Because they were out of certain items. Well, that's just great. NOW I AM SITTING HERE AN EVERYONE IS SOLD OUT OF WATER AND GATORADE BECAUSE WALMART CANCELLED MY ORDER. If you can't do it - don't offer it. It should be common sense people would use this service to avoid crowded stores and mobs. I have been a loyal WalMart customer for years. I am so disgusted at this point. Way to leave me and my family screwed WalMart. I have 4 children.

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5:29 pm EDT
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The auto car is suppose to be open at seven am during the week and also has their hours posted on the door saying so. On August 26th, 2019 I arrived there right at seven am and the door was locked. A person was in there and noticed me but waited a few minutes then finally come to the door and said" we called a manager to come unlock the door and not sure...

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3:54 pm EDT
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Walmart protection plans

How is it that a day after the manufacturer warranty on my tv was over. I'm told repeatedly that I have no choice but to deal with vizio. They told me no choice but to file a claim with them even though it was invalid. I call multiple times to resolve the issue and get transferred over to vizio. What's the point of the extra cost of the protection of walmart won't honor the plan. I was told they would take longer so they sent me over to the manufcr. for advise. Come to find out site says it only takes two days with Wal-Mart's coverage so they lied. Now I'm stuck waiting ten+ with vizio. Which was an invalid warranty at the time of the call. Sounds kinda fishy, trying to get out of covering your products Wal-Mart or what? Now that I'm screwed with a dark t.v. till whenever vizio gets around to me, just hope walmart owns up in the future and starts honoring what I paid extra for instead of pushing it off on the last guys.

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9:41 pm EDT

Walmart Honesdale Pennsylvania

About two months ago I bought a ring online for my wife of 15 years. The ring was the wrong size so I return it at Honesdale Pennsylvania store. I got a gift card. So I ordered another ring witch as broken when it came in the mail. I want to the store and they said they have to send it back to the company and I will get a refund with a gift card. I called Walmart corporate office and compiled I want my debit card refunded. They wouldn't do it. I have a massive stroke 2 1/2 years ago. I worked for the Sheriff's Office in NY so I live on a pension. Which is not enough money I use to get. Tonight I went in the honesdale store and I tried uses the gift card on my APP. It wouldn't work. 3 woman said I have to have the card. But before I went I called the corporate office and ask them I use the gift card on the app. Well to put it straightforward I paid tonight with my money I don't have for the rest of the month. I demand I get paid back completely for tonight and I expect my gift card to be refunded to my debit card. I can be reached at [protected] Thank you, Joshua Bates

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11:24 am EDT

Walmart disability carts and dunkin hines cake mix

My mother is 80 years old and all the electric carts are left in the parking lots dead or very little charged. No one collects them and recharge them. And the Dunkin Hines cake mix is brand new boxes loaded on shelves and the yellow cake mix are all way out of date. Even some are dated to expire in 2011, 2013. We found 1 box yesterday that was June 2019 and that's the closest to the present. Thank you for your attention to the matters.

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10:52 am EDT

Walmart oil change

I have got oil change at WallMart couple months ago. They forgot to put the oil gauge back and it spills oil ever where and it cost me over $2000.00 for changing alternator and many components. I was travelling from Michigan to Wisconsin. Wisconsin dealer explains me about it and they told me it is due to oil gauge missing. I have to extend my vacation and it cost me over $2000 to repair.
It was happened in Wisconsin, Wausau. August 5th, 2019.

Please advise
I will submit bills and explanation from the repair shop upon request.

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7:27 am EDT
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I was nearly assaulted today in the Burger King here inside the Walmart by a Walmart employee in a yellow vest (cart guy) I called for help walking to my car but no manager ever answered or called me back. Later in the day I was told Sabrina, who was in charge of Asset protection, would be calling me about the incident but that never happened! With a week...

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3:03 pm EDT

Walmart walmart grocery order

I placed an order for home delivery through the Walmart grocery app. I chose the delivery time for between 5 and 6pm on Monday August 12th. The goods never arrived. After phoning Walmart on the 12th and again the morning AND afternoon of the August 13th, still no resolution
My order no is . [protected]. I was told that Walmart will get in touch with the store and that I will be notified when the order will be delivered, still no contact received from Walmart!

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5:10 pm EDT

Walmart store

I have been a customer of your Naugatuck, CT store for many years. However, that store has gone downhill to the point that I can no longer shop there. Right now it is just a matter of transferring my prescriptions to CVS and I will no longer be shopping there. If you would like to contact me I will gladly give you the last 4 digits of my card and you will see how much I have spent in that store throughout the years.
The customer service there is the worst. I purchased a small mower there a few months ago. I brought it home, put it together but it would not start. One of my neighbors, who is mechanically inclined, checked it out and said I should bring it back. He could not get it started. I folded the handle bar forward, put it in my car and brought the original box back to the store. I parked by the nursery but I was having a difficult time handling both the mower and the box into the store. A very nice woman who was just coming back to her car offered to help me. We got to the nursery. The employee at the entrance told me I had to bring it up to Customer Service which was at the other end of the building. I said fine but was there someone who could help me since this woman had just helped me to get it in the store. Her response was that she could not leave the door and there was no one available in the garden dept. So this nice woman said it was fine and she would help me get everything to Customer Service.

When I purchased the mover there was no one in the garden dept. I had to walk to Customer Service to have them page someone to help me get the box off the pile of mowers. Then I waited another 15 minutes for someone to come down.

I went to your garden department on July 3 to purchase flowers. Due to the constant rain this year I was behind on my planting. The selection was extremely limited and the rows of plants they did have were all dried out and dying. There were other customers there complaining about the condition of the flowers and shrubs. I left and went down to our nursery in town. I understand that stores keep moving up the seasons. However, people keep sprucing up their properties all summer. This year your stores did not even carry rubber mulch.

The deli always has long lines with only one person working. The pharmacy personnel are very pleasant but there are never enough of them and the line is often very long.

Your employees really need good customer service training. They are not doing much to retain customers or to upsell. It seems that most of them are just thinking about what time they can clock out. If you invest in your employees they will represent your store in a better manner.

And lastly, the store manager is never to be seen. If you ask for the manager you get everything from a cashier lead to maybe a supervisor. Let's bring the manager out on the floor. These are his customers!

Denise Alden
31 Deerfield Drive
Prospect, CT 06712
[protected]
Denise.[protected]@outlook.com

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2:15 pm EDT

Walmart the self checkout lanes!

they do nothing but cut down on workers, cause longer lines for the rest of the americans while cheating the goverment out of taxes the workers would have paid, there by causing the rest of us to have to pay more taxes in the long run . I, my family and friends all refuse to use the self check out lanes and will leave the carts setting there if there is just a few lanes open and long lines with long waits ! thanks for listening----mike johnson at [protected]@aol.com

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About Walmart

Screenshot Walmart
Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. The company was founded in 1962 by Sam Walton and has since grown to become one of the largest retailers in the world. Walmart's headquarters are located in Bentonville, Arkansas, and the company has over 11,000 stores in 27 countries worldwide.

Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.

In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.

Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.

Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
How to file a complaint about Walmart?

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2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

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Overview of Walmart complaint handling

Walmart reviews first appeared on Complaints Board on Jul 20, 2006. The latest review Racist Staff/Cashiers was posted on Nov 16, 2024. The latest complaint SCO host was resolved on Jun 13, 2023. Walmart has an average consumer rating of 2 stars from 8341 reviews. Walmart has resolved 755 complaints.
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  1. Walmart Contacts

  2. Walmart phone numbers
    +1 (800) 966-6546
    +1 (800) 966-6546
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    Customer Service
    +1 (800) 925-6278
    +1 (800) 925-6278
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    Customer Service
    +1 (866) 925-2432
    +1 (866) 925-2432
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    +1 (877) 937-4098
    +1 (877) 937-4098
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  3. Walmart emails
  4. Walmart address
    850 Cherry Avenue, San Bruno, Florida, 94066, United States
  5. Walmart social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 17, 2024
Walmart Category
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