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4.0 67 Reviews 2756 Complaints
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Walmart Complaints 2756

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K
9:43 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

9:02 am Bought 20 bags of assorted rocks, soil. No one cane to help me load them AFTER I called in to service desk for help. Waited 17 minutes. This is NOT the First time this has happened. I WILL NOT BE SHOPPING HERE AGAIN!!! The GARDEN CENTER employees seem to want the paycheck but don't want to earn the money. So disappointing in their work ethics. This is one of the reasons people malign your company!!!

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S
9:31 pm EDT
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Walmart automotive

I went and got an oil change and tire rotation, my rims are powdercoated, 1300$. 325$ a rim. They used an impact and destroyed my finish. They also knocked weights off my tire and when i was driving my truck was hopping BAD! I stoped at a mechanics and had them check my balance. He said my rims were not put on right. They are custom rims, you have to make sure the lugs are dead center when tighting the lug nuts, they did not do this my rim and tire were a 1/4 inch of of line. I had to pay 44$ for mount and balance. Not to mention my 1300$ finish od [censored]ED NOW! I WILL NEVER GO BACK TO WAL-MART FOR ANY AUTOMOTIVE WORK!

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J
6:14 pm EDT
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What happened to this store? Years ago it was a pleasure shopping at, now it's disgusting and disappointing!!! Always out of stock! Frozen food racks nasty with spilled food, no bread, out of dates, meats empty, graffiti wrote on front windows, piles of swept trash, bathrooms disgusting ( not cleaned in weeks), deli nasty, areas shelves so messed up in...

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D
1:43 am EDT
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I'm writing on behalf of DevonI'm writing on behalf of Devon on Tuesday July 30th we went into Walmart on Alpine as normal Devon brought his service dog his dog had an accident shortly after we entered the store which dogs do sometimes we cleaned it all up Devon walked away to go look at some clothes and I was interrogated by the security guard about the...

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G
6:53 pm EDT

Walmart customer service

All of the newly redesigned Walmart and Sam's Club stores are completely ridiculous.
Self service machines out number checkout clerks 10 to 1. This corporation is so cheap they no longer will even pay minimum wage. Instead they use slave labor to checkout and bag the purchased items. That is the customer! Anytime I go to any store there are only two clerks open with huge lines. I am so sick of this that I have been buying more items at Trader Joe's and skipping Walmart altogether. I refuse to use self service machines. This is anti-American! If I wanted to work at Walmart I would put in an application!

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O
5:47 pm EDT

Walmart the store itself

this store is suppose to be a supercenter and everytime you go in there the shelves are close to empty and they are out of almost everything and not just for a few days but weeks and if you need help not all but some workers will say I just don't have time right now and if you need a price you find one of those check the price machines and they never work I am considering just not using this store anymore and paying a little more and going some where else due to most of the time I end up having to do anyway the last 6-8 months It has really went down the drain the last year

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L
4:22 pm EDT
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Walmart overcharge on contour testing strips

I asked a service employee to assist me in purchasing glucose testing strips; I informed her that this was new to me and I had not purchased them. She stated that that they were kept behind the pharmacy counter, she went and got them and told another clerk to ring me up. The cost for the Contour testing strips for a 50 ct was rung up at $61.98. Not knowing prices, I paid with my Walmart credit card. On returning home I looked it up on Walmarts website and found I could purchase the same item for $29.50 online. I returned to store, customer service said not returnable (no one told me that), she also said that item is less expensive online, wasn't told that either at pharmacy counter. So I've checked other stores: Walgren's and Kroger's sells a 70 ct for $34.99 and Meijer sells a 70 ct for $30.99. SO WHY WOULD I EVER USE WALMART AGAIN? The 2 ladies waiting on me in pharmacy should have informed me: (when a friend of mine went to her Walmart asking for meters and test strips she got plenty of info). Why the overcharge? The Walmart manager should have given me at least a gift card for the $30 difference. Can I get a credit from you? Sincerely, Lenora Lovig: [protected]@gmail.com or home #[protected]

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8:36 am EDT
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Walmart retro compact refrigerator - efr376

I originally ordered the refrigerator from Walmart in black. Attached are the photos showing the damage. The second time we ordered the refrigerator, we ordered it from Sam's Club because we wanted it in white. That too came damaged in almost the same exact spot! We are crossing our fingers that this third refrigerator that Sam's Club processed will come undamaged. It goes without saying that this entire experience has been frustrating and disappointing, let alone, inconvenient.

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T
12:31 am EDT

Walmart false advertising and rude assistant store manager

date: 7/19/19, store 1086
I attempted to purchase 3 deodarants but at check out they rang a different price than what was advertised for. Upon investigation the assistant customer service manager verififed that the products were indeed marked for that price but stated they were in the wrong spot. She then called the assistant store manager to address my issue. He was very rude and made me to feel as if I put the products there and was trying to get over. by the was it was a few rows of this product stacked at that price with the name of the product on the sticker price. He was so rude, I witnessed another customer complaining how rude he was to his pregnant wife as well. they refused to honor the price that they were advertising the product for and I left without my products. I would like my 3 deodarants for the price of $2.97 each as advertised.

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K
6:45 pm EDT

Walmart queen mattress and sofa

I purchased both of these items from Walmart to go camping on July 12th 2019 the sofa had a defect where you put the air in it had a slow leak so it didn't keep the air the mattress nothing was wrong with other than I didn't need it when I went to go return it at Walmart Walmart refused to return both items they refused to give me my money back and it is a huge disappointment I have been buying your products for years and I'm very disappointed that this wasn't able to be resolved I still would like the sofa but as I said about the mattress I didn't need it how am I to get this resolved with Walmart to get my money back or with you sincerely yours Kandy Hogan

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E
4:26 pm EDT
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Walmart unethical behavior and threats by employees

My wife is a department manager at a walmart neighborhood market. There have been threats against my life by the employees under her supervision. I have allowed my wife to handle it for the last two months with her stores HR because I did not want to risk her job but everything keeps getting swept under the rug. Their HR manager has yet to contact me about anything. I have pictures, txt messages, and recordings with various content. Because of the content I am choosing to not share them until contacted. Please contact me asap at [protected]@gmail.com. This has become a very serious issue affecting both my work and marriage. I am not sure how much longer I can allow this to continue. Please inform me of all and any actions taken.

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B
2:58 pm EDT
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Afraid for my safety My name is Mrs Bernice Fields on June 21, 2019 at 12:25 PM I went to customer service to pay for eight $25.00 Cracker Barrel gift cards as I was instructed By one of your cashiers in your self check out at the left side of the store where the gift cards were ? She informed me You must pay for those at customer service customer service...

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2:28 pm EDT
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Walmart colorescience

I ordered this sunblock in a package of three thinking I was getting a discount buying two and getting one for free.
Well it doesn't work at all. I have one of the original tubes of ColorScience Pro and the quality difference is obvious between the real and the fake product.
The company is called Professional Beauty and Walmart doesn't back up their returns because it's a third party seller.
Professional Beauty says they won't accept the return because it's been used. Yes, I had to open all three of them to see if they worked, which they did not and now I can't return for my $98.

FA

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M
7:22 pm EDT
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I bought a Rotisserie Chicken on July 13, 2019 came home to serve it to my family an guest took it out of the container it was bloody an slimy it was not eatable, I had to make something else for dinner there was no way we could eat some thing like that to get sick This is the second time this happen to me I let ride the first time I also cold not bring it...

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P
6:51 pm EDT
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Hi, I purchased a set of 8 glasses from Walmart. Just after the use of 1 week, a glass broke into two pieces while my spouse was doing the dishes. The broken glass pieces cut her fingers causing heavy bleeding. After proper medication, bleeding is stopped but she is having a hard time in dealing with the pain. The quality of the glasses was not good at all.

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J
11:20 pm EDT
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The straight talk phone card was purchased by mistake instead of a family mobile card. This card is useless to my phone and now i am out 45$ and cannot purchase the right card from family mobile since the policy in store is to be nonrefundable. I need help. Can be reached at [protected]. Please, help me figure out how to resolve the issue!! Ty!!!

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A
12:01 am EDT

Walmart discrimination and harassment and bullying and intimidation and unfair treatment

Black department manager being disrespected and being harassed being expected work department with out help given unexpected assignments with no help all other department managers have walkie talkies even those promoted after him when inquired about his he keeps being told there is not one they unprofessionally call other DM and send me messages the store manager and co manager and my supervisor unprofessionally talk about me to other employees also riding my back to carry the work load of mote than two people and then always harassing me about what doesn't get done never looking at what had to be done what got done and that I doing a whole department alone. Feel like I set up to fail daily.

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M
1:45 pm EDT

Walmart pharmacy service

I wanted to make a complaint to employees of Walmart Pharmacy in Bristol, CT store. On June 30 I placed the order by phone for Zolpidem (Ambien). The message that is recorded on the tape informs that the pharmacy needs one working day to contact the doctor. I've been taking this medicine for over a year. Every time it it requires confirmation by my family doctor. On On July 3 the day before national holiday at 5:30 p.m. I went to pick up the drugs. Pharmacy did not have a medicine prepared for me. I was informed that they contacted my doctor on Monday but they did not get an answer. For 3 days no one from the staff contacted me and did not inform me that my order was not carried out. Instead, I heard that I should check whether the order was made before the arrival and that the employees are so busy that they do not have time to call. During the conversation, the one of the employee was folding a shopping bags. On my question, what should I do without medicine, which is the only medicine for me to help me to fall asleep, I heard to pick up something out of the shelves or go to the emergency room. Because of laziness, lack of empathy, negligent, surliness I got a nervous breakdown in the store because I knew that 3 sleepless nights are waiting for me. My ordeal would be avoided if the pharmacy worker will call me about the status of my order instead of waiting 3 days for a miracle.
I hope someone will take the responsibility and consequences for this unacceptable situation.
Hanna Mroczkowska

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M
6:44 pm EDT

Walmart better homes and gardens colebrook 7 piece patio set

Not a complaint. I need a replacement

Hello! I recently bougth a colebrook 7 pieces patio set at walmart but unfurtenately I broked the table top glass accidentaly when I arrived home. I need a replacement. Would you please contact me at [protected]@gmail.com
I already called walmart and they dont sell the glass.
I really apreciate your help.
Thank you in advance

Malena ibarra

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B
9:50 am EDT
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There is one Assistance Manager at this Store in Vandalia, Illinois that is the rudiest. Her name badge has Sue on it. I have heard her talk very rudely to the employees right in front of the customers, and has been heard her being rude to customers as well. I think this is a disgrace to the employees to be treated like this. It seems the store manager or...

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About Walmart

Screenshot Walmart
Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. The company was founded in 1962 by Sam Walton and has since grown to become one of the largest retailers in the world. Walmart's headquarters are located in Bentonville, Arkansas, and the company has over 11,000 stores in 27 countries worldwide.

Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.

In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.

Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.

Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
How to file a complaint about Walmart?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

Overview of Walmart complaint handling

Walmart reviews first appeared on Complaints Board on Jul 20, 2006. The latest review Racist Staff/Cashiers was posted on Nov 16, 2024. The latest complaint SCO host was resolved on Jun 13, 2023. Walmart has an average consumer rating of 2 stars from 8341 reviews. Walmart has resolved 755 complaints.
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  1. Walmart Contacts

  2. Walmart phone numbers
    +1 (800) 966-6546
    +1 (800) 966-6546
    Click up if you have successfully reached Walmart by calling +1 (800) 966-6546 phone number 23 23 users reported that they have successfully reached Walmart by calling +1 (800) 966-6546 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number 25 25 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number
    Customer Service
    +1 (800) 925-6278
    +1 (800) 925-6278
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    Customer Service
    +1 (866) 925-2432
    +1 (866) 925-2432
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    +1 (877) 937-4098
    +1 (877) 937-4098
    Click up if you have successfully reached Walmart by calling +1 (877) 937-4098 phone number 5 5 users reported that they have successfully reached Walmart by calling +1 (877) 937-4098 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number 13 13 users reported that they have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number
    More phone numbers
  3. Walmart emails
  4. Walmart address
    850 Cherry Avenue, San Bruno, Florida, 94066, United States
  5. Walmart social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 17, 2024
Walmart Category
Walmart is ranked 1 among 124 companies in the Retail Stores category

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