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2.1 70 Reviews 2768 Complaints
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Walmart Complaints 2768

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B
2:34 pm EDT

Walmart refund cancellation by seller and shopee

Shopeeefund is [protected].
Read communications for timing and taking points. Item was 4 pieces of eco nitro performance chips. See pictures for order screen shots. I was in active communications with seller, when I saw my request was cancelled. I have just produced a video proof of a fake product (not meant to ever work as claimed) which can be fraud. Even though the amount is small, I have to set it right.

If you want videos of proof, pls advise and I will give you my youtube links.

I must insist on my refund.
Benjie henares shopee id is bmhenares.
[protected] [protected]@yahoo com

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6:47 pm EDT
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I have made complaints to other managers about Stephanie ay this store. They even tried moving her to different shift. She doesn't listen. She just yells at me. She needs to read the sign above her head that says how she's supposed to treat her customers. Just awful. I may not come back to Walmart all together. This is a big deal since I use Arvest Bank...

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M
4:40 pm EDT

Walmart online grocery ordering

I am in the path of Hurricane Dorian; I live in Florida. Yesterday I made an online order for certain groceries, which included Gatorade and water. I only purchased 1 case of water. Not 4 or 6 like people do as I know this is rationed during these times. Likewise with the Gatorade. I was to pick up my groceries this evening on my way home from work. I was surprised when I checked my email and saw that my order had been cancelled. I called the number to inquire why. The response? Because they were out of certain items. Well, that's just great. NOW I AM SITTING HERE AN EVERYONE IS SOLD OUT OF WATER AND GATORADE BECAUSE WALMART CANCELLED MY ORDER. If you can't do it - don't offer it. It should be common sense people would use this service to avoid crowded stores and mobs. I have been a loyal WalMart customer for years. I am so disgusted at this point. Way to leave me and my family screwed WalMart. I have 4 children.

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5:29 pm EDT
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The auto car is suppose to be open at seven am during the week and also has their hours posted on the door saying so. On August 26th, 2019 I arrived there right at seven am and the door was locked. A person was in there and noticed me but waited a few minutes then finally come to the door and said" we called a manager to come unlock the door and not sure...

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3:54 pm EDT
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Walmart protection plans

How is it that a day after the manufacturer warranty on my tv was over. I'm told repeatedly that I have no choice but to deal with vizio. They told me no choice but to file a claim with them even though it was invalid. I call multiple times to resolve the issue and get transferred over to vizio. What's the point of the extra cost of the protection of walmart won't honor the plan. I was told they would take longer so they sent me over to the manufcr. for advise. Come to find out site says it only takes two days with Wal-Mart's coverage so they lied. Now I'm stuck waiting ten+ with vizio. Which was an invalid warranty at the time of the call. Sounds kinda fishy, trying to get out of covering your products Wal-Mart or what? Now that I'm screwed with a dark t.v. till whenever vizio gets around to me, just hope walmart owns up in the future and starts honoring what I paid extra for instead of pushing it off on the last guys.

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B
9:41 pm EDT

Walmart Honesdale Pennsylvania

About two months ago I bought a ring online for my wife of 15 years. The ring was the wrong size so I return it at Honesdale Pennsylvania store. I got a gift card. So I ordered another ring witch as broken when it came in the mail. I want to the store and they said they have to send it back to the company and I will get a refund with a gift card. I called Walmart corporate office and compiled I want my debit card refunded. They wouldn't do it. I have a massive stroke 2 1/2 years ago. I worked for the Sheriff's Office in NY so I live on a pension. Which is not enough money I use to get. Tonight I went in the honesdale store and I tried uses the gift card on my APP. It wouldn't work. 3 woman said I have to have the card. But before I went I called the corporate office and ask them I use the gift card on the app. Well to put it straightforward I paid tonight with my money I don't have for the rest of the month. I demand I get paid back completely for tonight and I expect my gift card to be refunded to my debit card. I can be reached at [protected] Thank you, Joshua Bates

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T
11:24 am EDT

Walmart disability carts and dunkin hines cake mix

My mother is 80 years old and all the electric carts are left in the parking lots dead or very little charged. No one collects them and recharge them. And the Dunkin Hines cake mix is brand new boxes loaded on shelves and the yellow cake mix are all way out of date. Even some are dated to expire in 2011, 2013. We found 1 box yesterday that was June 2019 and that's the closest to the present. Thank you for your attention to the matters.

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10:52 am EDT

Walmart oil change

I have got oil change at WallMart couple months ago. They forgot to put the oil gauge back and it spills oil ever where and it cost me over $2000.00 for changing alternator and many components. I was travelling from Michigan to Wisconsin. Wisconsin dealer explains me about it and they told me it is due to oil gauge missing. I have to extend my vacation and it cost me over $2000 to repair.
It was happened in Wisconsin, Wausau. August 5th, 2019.

Please advise
I will submit bills and explanation from the repair shop upon request.

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7:27 am EDT
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I was nearly assaulted today in the Burger King here inside the Walmart by a Walmart employee in a yellow vest (cart guy) I called for help walking to my car but no manager ever answered or called me back. Later in the day I was told Sabrina, who was in charge of Asset protection, would be calling me about the incident but that never happened! With a week...

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3:03 pm EDT

Walmart walmart grocery order

I placed an order for home delivery through the Walmart grocery app. I chose the delivery time for between 5 and 6pm on Monday August 12th. The goods never arrived. After phoning Walmart on the 12th and again the morning AND afternoon of the August 13th, still no resolution
My order no is . [protected]. I was told that Walmart will get in touch with the store and that I will be notified when the order will be delivered, still no contact received from Walmart!

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5:10 pm EDT

Walmart store

I have been a customer of your Naugatuck, CT store for many years. However, that store has gone downhill to the point that I can no longer shop there. Right now it is just a matter of transferring my prescriptions to CVS and I will no longer be shopping there. If you would like to contact me I will gladly give you the last 4 digits of my card and you will see how much I have spent in that store throughout the years.
The customer service there is the worst. I purchased a small mower there a few months ago. I brought it home, put it together but it would not start. One of my neighbors, who is mechanically inclined, checked it out and said I should bring it back. He could not get it started. I folded the handle bar forward, put it in my car and brought the original box back to the store. I parked by the nursery but I was having a difficult time handling both the mower and the box into the store. A very nice woman who was just coming back to her car offered to help me. We got to the nursery. The employee at the entrance told me I had to bring it up to Customer Service which was at the other end of the building. I said fine but was there someone who could help me since this woman had just helped me to get it in the store. Her response was that she could not leave the door and there was no one available in the garden dept. So this nice woman said it was fine and she would help me get everything to Customer Service.

When I purchased the mover there was no one in the garden dept. I had to walk to Customer Service to have them page someone to help me get the box off the pile of mowers. Then I waited another 15 minutes for someone to come down.

I went to your garden department on July 3 to purchase flowers. Due to the constant rain this year I was behind on my planting. The selection was extremely limited and the rows of plants they did have were all dried out and dying. There were other customers there complaining about the condition of the flowers and shrubs. I left and went down to our nursery in town. I understand that stores keep moving up the seasons. However, people keep sprucing up their properties all summer. This year your stores did not even carry rubber mulch.

The deli always has long lines with only one person working. The pharmacy personnel are very pleasant but there are never enough of them and the line is often very long.

Your employees really need good customer service training. They are not doing much to retain customers or to upsell. It seems that most of them are just thinking about what time they can clock out. If you invest in your employees they will represent your store in a better manner.

And lastly, the store manager is never to be seen. If you ask for the manager you get everything from a cashier lead to maybe a supervisor. Let's bring the manager out on the floor. These are his customers!

Denise Alden
31 Deerfield Drive
Prospect, CT 06712
[protected]
Denise.[protected]@outlook.com

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2:15 pm EDT

Walmart the self checkout lanes!

they do nothing but cut down on workers, cause longer lines for the rest of the americans while cheating the goverment out of taxes the workers would have paid, there by causing the rest of us to have to pay more taxes in the long run . I, my family and friends all refuse to use the self check out lanes and will leave the carts setting there if there is just a few lanes open and long lines with long waits ! thanks for listening----mike johnson at [protected]@aol.com

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9:43 am EDT
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9:02 am Bought 20 bags of assorted rocks, soil. No one cane to help me load them AFTER I called in to service desk for help. Waited 17 minutes. This is NOT the First time this has happened. I WILL NOT BE SHOPPING HERE AGAIN!!! The GARDEN CENTER employees seem to want the paycheck but don't want to earn the money. So disappointing in their work ethics. This is one of the reasons people malign your company!!!

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9:31 pm EDT
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Walmart automotive

I went and got an oil change and tire rotation, my rims are powdercoated, 1300$. 325$ a rim. They used an impact and destroyed my finish. They also knocked weights off my tire and when i was driving my truck was hopping BAD! I stoped at a mechanics and had them check my balance. He said my rims were not put on right. They are custom rims, you have to make sure the lugs are dead center when tighting the lug nuts, they did not do this my rim and tire were a 1/4 inch of of line. I had to pay 44$ for mount and balance. Not to mention my 1300$ finish od [censored]ED NOW! I WILL NEVER GO BACK TO WAL-MART FOR ANY AUTOMOTIVE WORK!

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6:14 pm EDT
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What happened to this store? Years ago it was a pleasure shopping at, now it's disgusting and disappointing!!! Always out of stock! Frozen food racks nasty with spilled food, no bread, out of dates, meats empty, graffiti wrote on front windows, piles of swept trash, bathrooms disgusting ( not cleaned in weeks), deli nasty, areas shelves so messed up in...

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1:43 am EDT
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I'm writing on behalf of DevonI'm writing on behalf of Devon on Tuesday July 30th we went into Walmart on Alpine as normal Devon brought his service dog his dog had an accident shortly after we entered the store which dogs do sometimes we cleaned it all up Devon walked away to go look at some clothes and I was interrogated by the security guard about the...

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6:53 pm EDT

Walmart customer service

All of the newly redesigned Walmart and Sam's Club stores are completely ridiculous.
Self service machines out number checkout clerks 10 to 1. This corporation is so cheap they no longer will even pay minimum wage. Instead they use slave labor to checkout and bag the purchased items. That is the customer! Anytime I go to any store there are only two clerks open with huge lines. I am so sick of this that I have been buying more items at Trader Joe's and skipping Walmart altogether. I refuse to use self service machines. This is anti-American! If I wanted to work at Walmart I would put in an application!

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5:47 pm EDT

Walmart the store itself

this store is suppose to be a supercenter and everytime you go in there the shelves are close to empty and they are out of almost everything and not just for a few days but weeks and if you need help not all but some workers will say I just don't have time right now and if you need a price you find one of those check the price machines and they never work I am considering just not using this store anymore and paying a little more and going some where else due to most of the time I end up having to do anyway the last 6-8 months It has really went down the drain the last year

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4:22 pm EDT
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Walmart overcharge on contour testing strips

I asked a service employee to assist me in purchasing glucose testing strips; I informed her that this was new to me and I had not purchased them. She stated that that they were kept behind the pharmacy counter, she went and got them and told another clerk to ring me up. The cost for the Contour testing strips for a 50 ct was rung up at $61.98. Not knowing prices, I paid with my Walmart credit card. On returning home I looked it up on Walmarts website and found I could purchase the same item for $29.50 online. I returned to store, customer service said not returnable (no one told me that), she also said that item is less expensive online, wasn't told that either at pharmacy counter. So I've checked other stores: Walgren's and Kroger's sells a 70 ct for $34.99 and Meijer sells a 70 ct for $30.99. SO WHY WOULD I EVER USE WALMART AGAIN? The 2 ladies waiting on me in pharmacy should have informed me: (when a friend of mine went to her Walmart asking for meters and test strips she got plenty of info). Why the overcharge? The Walmart manager should have given me at least a gift card for the $30 difference. Can I get a credit from you? Sincerely, Lenora Lovig: [protected]@gmail.com or home #[protected]

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8:36 am EDT
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Walmart retro compact refrigerator - efr376

I originally ordered the refrigerator from Walmart in black. Attached are the photos showing the damage. The second time we ordered the refrigerator, we ordered it from Sam's Club because we wanted it in white. That too came damaged in almost the same exact spot! We are crossing our fingers that this third refrigerator that Sam's Club processed will come undamaged. It goes without saying that this entire experience has been frustrating and disappointing, let alone, inconvenient.

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About Walmart

Screenshot Walmart
Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. The company was founded in 1962 by Sam Walton and has since grown to become one of the largest retailers in the world. Walmart's headquarters are located in Bentonville, Arkansas, and the company has over 11,000 stores in 27 countries worldwide.

Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.

In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.

Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.

Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
How to file a complaint about Walmart?

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2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

Overview of Walmart complaint handling

Walmart reviews first appeared on Complaints Board on Jul 20, 2006. The latest review TV was posted on Mar 3, 2025. The latest complaint SCO host was resolved on Jun 13, 2023. Walmart has an average consumer rating of 2 stars from 2836 reviews. Walmart has resolved 755 complaints.
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  1. Walmart Contacts

  2. Walmart phone numbers
    +1 (800) 966-6546
    +1 (800) 966-6546
    Click up if you have successfully reached Walmart by calling +1 (800) 966-6546 phone number 36 36 users reported that they have successfully reached Walmart by calling +1 (800) 966-6546 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number 25 25 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number
    18%
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    Customer Service
    +1 (800) 925-6278
    +1 (800) 925-6278
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    Customer Service
    +1 (866) 925-2432
    +1 (866) 925-2432
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    +1 (877) 937-4098
    +1 (877) 937-4098
    Click up if you have successfully reached Walmart by calling +1 (877) 937-4098 phone number 12 12 users reported that they have successfully reached Walmart by calling +1 (877) 937-4098 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number 13 13 users reported that they have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number
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  3. Walmart emails
  4. Walmart address
    850 Cherry Avenue, San Bruno, Florida, 94066, United States
  5. Walmart social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 08, 2025
  7. View all Walmart contacts
Walmart Category
Walmart is ranked 1 among 124 companies in the Retail Stores category

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