Walmart
Reviews and Complaints

I have been trying for over a year to get an issue resolved with Walmart. I purchased an item for my son on 11/30/16 (headphones). They broke in April 2017, so I proceeded to submit my purchase information to Apple since the item was covered under a one-year warranty. Apple replied to me stating that the headphones were previously sold to another customer on 2/22/16 and were resold to me, thus the warranty expired on 2/22/17. Walmart sold me a used item and failed to note item was used thus voiding the warranty I am entitled to (note: product was purchased from Walmart, not a third party). It is also my understanding it is illegal to resell a used item without noting it as such. I have called, emailed, and chatted with Walmart. No one is willing to help me. I have copies of all my correspondence and receipts. I would like a refund or replacement.

I had done all the surveys it said to claim the reward. It says "one more survey to claim prize" I do the survey pay money for it and it says again "2 more deals then claim your prize" again and again. Same thing. I have paid money for these deals to claim my reward but nothing happens. It just keeps having me do these surveys. When will I get my card? I've done everything.

I received a pop up window with a link in it to take a survey & have a Chance to win a $1000 Walmart gift card. So I take the survey finish it & then it tells me to finish the rest of the steps to get my gift card & so I do it & I was on the last step I downloaded the bingo game app to play all the way to level ten then something happens when I'm playing said bingo game to get my reward & it logged me out of the game. Please fix this I would like to pick up where I left off please.
Thanks for your time.
Luis A. Espinoza

The store charged an employees corporate business card... Employee told charges declined. Our bank confirmed charge went through for just under $600.00!

The employee was told, charge declined, and had to leave store without merch. What type of activity is this walmart?

Tried contacting head csm chris at store, constantly left on hold with zero resolution.

Tried contacting regional manager kyle windhorne at east broadway office, phone just rang and rang and rang. No response no resolution. Now we are pissed off regarding these shady activities and charges. Nice communication and conduct with your customers walmart! Not!

I went to Walmart to get jars for canning. I go back and grabbed 2 cases (12) in each case. There were 3 boxes left and I only needed 2. Well the price was right. Around $8 I went to pay and it was wrong so she had a csm go look. And I told her there was 1 left. While we waited till she got back. She went and straightened all the boxes there. Trying to prove me wrong. So I told her come with me. She was a smart butt and rude. What happened to customers are always right. Or be polite and smile. What happened I wouldn't lie. But they rway I see it is messed up you know what I mean. To perfect even to the tip. But when we went over there she gave me this look like f*** you. We are in warrensburg mo 64093. Her name is Kelly and she is a csm

Thank you so much
Kim Walmart shopper

I have ordered a notebook from walmart's web-page on 27/07/2018, with an order number [protected].
The laptop they sent wasn't the one, I ordered, so I turned to their customer service.
After the customer service assistant identified the order and the problem, she offered a refund. I told her, that I won't be able to return the product, but would gladly accept the refunded amount. She said, that it's perfect and that she issued the refund so the amount will be posted to the original payment method within 5 business days.
I've asked back just to make it clear, and the answer was, everything is good, the money will arrive until the following Monday.
A week has passed away, so I wrote to the customer service again. After some discussion they said, that the refund did not start, and the information I got, that they will send the amount back was untrue.
- The first customer service assistant lied to me.
I still wanted a solution, so I asked what else can they do.
The new customer service assistant, I talked with this time, they can send me a pre-paid label for returning the item. But when I wanted to give my address, they apologized, and said that they cannot return from the place I wanted to.
When I asked why, they referred to the Terms and Conditions, but as I wasn't able to find the information there, I've asked him to show me. He didn't want to, but when I asked him a couple of times more, he copied me a part from the Terms and Conditions talking about a different thing.
After I called attention to it, he said, sorry but that is everything, he can provide.
- So although the Terms and Conditions does not include, that walmart does not pay for returning outside U.S., the assistant said it does, and refused to send a pre-paid label to my address.
At the end, he wasn't able to provide a solution, and he just disconnected.

Now I have a notebook, different what I've paid for, if I want a refund, I have to pay for shipping, and walmart does not do what they promised me to do.

First of all the day before I was to receive a Direct Deposit Green Dot allowed some entity unknown to me to do a Direct Deposit reverse funding for 105.49. I called in and told them the only persons I gave direct deposit info to essvJtel. My employer so why did they allow someone whom never deposited money in my account to do a reverse funding of a nonexistent direct deposit? They told me they would investigate but I needed to get a new card them me Direct deposit would go through no problem well I purchased a new walmart green dot money card and sent the new direct deposit info to my employer who immediately made a direct deposit of me earnings into my account. Imediatly upon grieving the funds from my employer. They put a lock on my account due to what they called "unusual activity" I've had several direct deposits in the past from the same company some larger and some smaller. And they still are holding my money in this Locked account. Also when I brought up the dispute regarding the above mentioned reverse funding by an entity unknown to me. They told me that the company already took the money so there is nothing they can do!

Greetings,
My staff purchased two iphonex from walmart sometime April 2018 he has been in charge of any electronic items company will be needed long ago, unfortunately, the management told him to pick up these two cell phone to a client and till this moment what he keep telling the management is ups refuse to deliver the phone for no reason. Please I will like to know in details why is the phone still not delivered? Attached to this email message is the shipping label to the package. Please get back to me as soon as possible I am about to fire him I just want to be my action to be justify. Thank you

Ups code is [protected] Cracker Barrel dip and pretzel when I open package there was no sharp cheddar cheese in the package. Net wt 2.65 oz brought at Walmart on Emerson and countyline. This was the first time I brought this product . I was very disappointed about this when you buy product it should be able to eat it with you buy the product. You should check out product before they go out to business.

I got a new card over three week's ago, they got it blocked, I uploaded my ID over 10 times, two were uploaded successful, few minutes later, get the same email again, and again, and again, upload ID again, copy not legible? I call the corporate office, I can't get anybody in the phone, the few I talked to, can't really understand them, voice is so muddled. What to talk to a real person, not sit around listening to an automated voice who only have you pushing numbers. Sick of this mess, when they got my card blocked that they sent me. I will not have my ID floating all around the internet just because they can't see a picture perfect photo.

I ordered keys that would fit a 2005 crysler town and country and this product number I ordered. The keys I have ordered for 2005 chrysler town country mini van are not the right ones you sent me. Order number [protected]. My friend tried them for her van and they don't work. Keys don't turn over in the ignition. I paid $33.94. I expect them to fit and work your advertisement in walmart website is false. Either you fix the problem and send me the ones I ordered or return my money! Asap! There is no grooves in them! I want my money returned or in store walmart fix the keys that my friend has in kansas. Your ad said it would fit that kind of mini van and it's wrong.

Sent from yahoo mail for iphone

I was in Walmart store # 5173 for around 2 hours shopping and left empty handed. I have never been treated or embarrassed the way I was treated at Walmart. All because I was using coupons and using them correctly. A CSM came over to the register I was at because she saw that I had coupons. She stopped the transaction and took my coupons and left. I stood there completely embarrassed and angered. The cashier that stood with me apologized numerous times to me for the way that the CSM treated me and talked to me. She said multiple times how bad that she had talked to me and how rude she was too me. ( their own employee mind you) The lady returned and begin saying how my coupons were fake and had been illegally copied. Which I know is a bold face lie. I printed those coupons out myself from coupons.com. A total legit site for printable coupons. This whole time other employees and customers have gathered around. I felt like I could have crawled in a hole. I was treated like a thief and liar. I refuse to be treated this way. I will never go back to Walmart. After the news crew that I have contacted gets done with Walmart they may not have to worry about loosing me as a customer. They may need to worry about loosing all business period. I honestly don't think Mr. Walton would be very proud of the way his employees are treating his customers.

A COMPLAINT THAT WILL HELP WALMART'S BUSINESS.
Dear Walmart:
For many years now I and my family and my friends have been shopping at your Walmart Supercenter #877, at 2406 W. Roosevelt Blvd in Monroe NC. There are many things we like about the store, but one main thing that bothers and irritates us a lot. I say "us", because I speak for friends and family as well as myself.
Repeatedly, over and over again, during the past few years, much of your of vitamins and pain medications have been terribly out of stock! As it concerns pain medications, it is especially so with generics. I keep coming back to the store in the hope that the stocks will be updated and re-supplied, only to find it has grown worse.
In short, whoever keeps track of the vitamins and pain medications in Supercenter #877 either does a very poor job, or your company does a very poor job of sending the stock needed. Since this has been a problem in this store for the past few years, I suspect it is both.
I would imagine that you would want to rectify this problem, as many who come into Walmart will come initially looking for these items, and then move on to purchasing other items while they are there. This stock deficiency is an on-going problem that takes "forever" to remedy, and it is so bothersome that it leads to the affect of people being discouraged from even coming into Walmart, and even go to competitors like Target and grocery stores instead.
Ladies & Gentlemen, Sirs and Madams: PLEASE FIX THIS PROBLEM! Please fix it not just for now, but on an on-going continuous basis!
Sincerely,
Richard Altork
515 Westend Drive, Monroe NC
[protected]@kastanet.org

I purchased newborn dippers from Walmart store thinking it was a good brand. When my I got home and started using them I had to stop because the dipper did not absorb good and it decomposed on him, it got all gel like. I had to clean him really good to get all of the remains of the dipper off. I would hate for this to happen to other newly mothers like me!

My son works at Walmart in Greeneville Th. He's been there for 2 years. In May he got his wife hired there. A new asst manager is hired there about a month after my daughter in law started working there. My son got his family a house because she begged for it. When the asst manager started working there she starts saying she don't want to live there anymore. Turns out she's having an affair with the asst Manager! I have two grandbabies which she doesn't spend much time with cause she's too busy with this scum bag. This has been reported to the store manager. My son has to go to work everyday knowing they are screwing around! I'm just waiting to see what walmart does to these two! This asst manager has only been in his position 2 or 3 months and was hired off the street and stepped right into the position.

First time buying this item., very disappointed in the product. When I opened the box of 8 Bacon wrapped jalapeños - they were all frozen together. The product tasted bad like the product had been thawed and refrozen. I purchased them at the Walmart store in Rowlett Texas on Hwy 66.

Walmart brand - 8 Bacon wrapped jalapeños. Need to work on how this product is packaged.

Walmart Spokane Valley Store #5883
5025 E Sprague Ave
Spokane Valley, WA 99212
We have ordered online groceries from this store twice now with the same disappointing service. First time ended up in a 50 minute wait with us waiting in the lot while they did the actual shopping. The manager called the following day to apologize and assure us this is not the type of service they offered in additions to a $20 bill. ( We thought no worries they are new to this and let it slide). Now this is the second order we have placed at this store where we called while heading to pick up and after thirty minutes of waiting they informed us they were 20-30 minutes behind with orders. We asked to speak to a manager and the store Manager Brandy came up and let us know we could cancel our order if we wanted to. We informed her how inconvenienced we were and that we would file a complaint online since her solution after wasting our time was to now cancel our order, and she replied with "go ahead the complaint will just come back to me anyways"). We have done online groceries at multiple locations and have never received such poor mediocre service. I will definitely be sharing and posting my experience to make sure other consumers are made aware that there are other stores like Rosauers and Fred Meyer to name but a few that actually take pride in their service and care about their customers. This is a poor standard of service and the store manager's attitude (Brandy) definitely speaks for the quality of service that Walmart offers. So thank you Brandy for offering us to take our business elsewhere obviously you are not invested in the mission and values of the company you work for and could care less for its success.

To whom it may be concern

Yesterday, 08/30/2018 I received an amount of $3000 from my mom, located in Romania. The teller told me (because of the amount involved) she cannot release the money unless i have with a second form of ID, being a passport or the green card. I'm not carrying those would me so I apologize and thanked for her time, telling her I would come next day.
So today, 08/31/2018, I took my green card with me as a second ID and arrived at the Walmart Supercenter at around 4 PM, located on 6973 Blue Diamond Rd., LAs Vegas, Nevada.
The teller ( a lady) was really friendly, she's asking for all the documents and upon counting the money she stops and she's telling me she's not having enough money so she's asking for a colleague to bring more. Her colleague, also a lady, is coming with a Walmart pouch and she's handing the money to the teller. So my teller is counting $3000 in 100 bills in front of me, I'm taking the money and go the Bank of America located on 7315 S Durango Dr, Las Vegas, NV 89113.
I'm telling the bank teller I need some of the money changed and some deposited. She's taking the money, she's counting it and she's telling me one bill it's fake.I said ok, will you give me another one instead, she's telling me that's not the bank policy, but if I want I can file a complain ( a counterfeit note report) with her manager to serve me trying to get my $100 back from the business I received from. He's giving me the complain paper and I'm putting my initials and date on the bill. The manager is also allowing me to take a photo of the bill.They're excuse themselves again, telling me this is a federal law and nothing they can do about it.
So I'm on my way back to the Walmart to try to talk with a teller or a manager about my problem. The time is around 4:40 PM. The teller in there, a different lady than the one who gave me the money she's looking at the paper and she's calling one of her manager. So JB, her manager is coming and I explain him what's going on. $3000 received on this location, 30 minutes ago, 1 of the bills handed to me is fake, this is the counterfeit note report from the bank, this is the photo of the bill that was fake. The manager starts to talk with me with "buddy", I'm addressing him sir. He's asking me if I believe a billion dollar company would give me $3000 in fake bills. I told him no, please read the paper, it clearly states that one bill was fake. He's telling me, his "buddy" again, that all the bills are ran through the machine and they can't give one that's fake. I doubt that, since the cashiers are not checking it under UV light or with a pen, but, anyways, I'm telling him to stop patronizing me because at this point I'm quit annoyed by his "buddy" and "bro" so I'm telling him I would like to talk with his supervisor. He's taking the note I received from the bank and walks away "to investigate". Upon arriving, he's asking me If I left the premises of the Walmart, and I'm telling him it's obvious since he's holding the note report from the bank. At this point he's telling me there is nothing he can do, so I'm asking to talk with his manager, to which he's replying me she's in vacation. I told him he should have a supervisor, he's telling me again she's in vacation.
So the time reads now 7PM and I'm in front of my computer.
Can't hold nothing against Walmart and I know it's a reputable business, being a frequent customer of it.
I never went inside a Walmart ( or any other business for that matter, before, nor I will) with the idea of scamming it.
Instead I'm the one being scammed and being patronized.
What I really want to stress out is the sheer lack of interest, respect and amiability of this JB who under no circumstances should be a supervisor of a Money Center inside of a Walmart center in Las Vegas. By his actions he proves he might be successful teller in a gas station in a 500 population town somewhere in the middle of nowhere, not in here in Vegas, dealing this way with the Walmart customers.
And while I admire such a business as Walmart is, I wonder how such people would get what I would consider quite a high ranking position since he would have to have the diplomacy to deal with polite unhappy customer.
With a bitter taste I'll have to move my business with other grocery store and with banks since this is no way to deal with customers.
And, my advice to give to every other customer of this Walmart Money Center is to have the money NOT counted in front but CHECKED for fraudulent bills in front of them.
Is it $100 such a loss for me? Probably no. I said PROBABLY. But what about a poor guy receiving $200 and one of those bills proves to be fake? What then?
I'll let the other readers of this review to judge that.

Again, it proves that a drop of bitter is enough to turn a lot of honey, well, bitter.
Too bad, Walmart, too bad.

Dear sir
I shillingburg have been experincing some problems in this corona town to only know they too come and go yet when one claims a fake name to the consumer to hennry h. To claim a wayfair representative yet tell me his name is joshua! To this too why I shillingburg explained to wal-mart.com represiniteve to claim his name joesph when in fact abraham to only explain that true unknown to clairvoyance sir! To I brandi am aware "studies show" and please know where dose this bad luck end all just chalk up and claim! I shillingburg never ever claim or carry myself as smart let alone intelligence more so constantly appologizing to insult all other who get angry! So this futon is one hundred percent uncalled for! There is no such thing is buying a futon only mattress or frame and this too is that crying shame what many will cover up to ditch a futon bed and then a fedex truck! To no such luck finding the two well what about me shillingburg i'm now out of money and a bed and there is no shipping or packing slip to only go to sleep till week three that too on the dry erase board in your office room to what dose all of this prove sir really? That law abiding citizens mind you I shillingburg said citizen like henry misspelled my name in his report to"sch"and that too what dose all of this say about you all beating a dead horse in the world most stupidest game for all losers who obvoiusly have no life! To look at all of you to run circles to only hurt me shillingburg? Why because I brandi am that honest and nice guy? To only say not once yet twice code 3 and nothing.. To I brandi denise shillingburg under god say once angain code three (3) to only fix this all please for there's something to be said about that cheating man... And that too I will provide photos of what was only delivered to me shillingburg on my brandis augest 20th2018 to your october day say... Ahh 30th! Yep that's right to play god on the truman show and make up the rules as you go! And no I brandi don't want a job for that too would make me shillingburg feel dirty by the "likes" of any of you! I shillingburg either stop this stupid girl power hate crime on me shillingburg please or kill me either way this has got to end! You want too much like my blood was not enough to only treat me brandi unfairly! To know I shillingburg would like to request some help please... And all that is is just stressing a word sir yet why is it that everyone has someone safe to report and talk to yet not me! How on earth is this fair? So if so please send me an e-mail to a real man that can please give that good guy some guidance for god created both male and female not just one... Dose this sir sound fair? To only know I shillingburg will be happy to write yet this is getting too much once again... Thank you for your time, and in all ways I shillingburg come in peace yet there's days I shillingburg too just want to die than deal with a lie... Thank you b. S

case#[protected] Sandra Gomez I have had the same card forever greendot thought I needed a new one.I did not know about it and threw it away I thought found it but it has been blocked it's a mess and my utility money We tried to send ID and it wouldn't go through.water was just shut off and that's the payment Please help us ASAP Thanks for your help.PS and a senior citizen Sandra Gomez [protected] ex 01/21