Walmart’s earns a 2.1-star rating from 2837 reviews, showing that the majority of shoppers are somewhat dissatisfied with their purchases.
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caring more about policy then an established patient.
I have been going to Walmart vision Center in Howell MI for well over 10 years. I get my yearly exam and order my contact lenses there as well as my eye glasses. My valid prescription expired in Aug, 2015 and I had ordered some contacts to get me by for a few months. I was down to my last few pairs of contacts. I had an unfortunate accident and my eye...
Read full review of Walmartautomotive service center
Wal-Mart is now bullying its customers with another bait and switch tactic!
I went to my local Wal-Mart Automotive Service Center on 3/2/16 to purchase a new battery for my car. First I asked them to test my current battery and when it failed I said I would like to purchase one of their $50 ValuePower batteries.
The serviceman went inside then came back saying that he cannot sell me one of the ValuePower batteries because my car "requires" a more expensive battery at more than double the price. (going into some detail of their legal responsibilities and the $50 batteries do not meet the requirements for my car)
I had to go inside and purchase a VP-65 battery and install it myself and it fits and works perfectly!
You have to also understand that the car I was purchasing the battery for that had these punitive requirements was a 97 Ford T-Bird with a V8. (not a car with any extreme electrical requirements)
I called Ford to get the technical specifications and SURPRISE...
The VP-65 that I had to install myself met Ford's specifications precisely!
This kind of bait and switch garbage is intolerable and Wal-Mart is now off my list for anything having to do with their auto service center.
walmart accusations of theft that never occurred and keeping my merchandise
I would also like to complain on walmart and their horrible attitude towards costumers. I shop at walmart every single day. I slipped on a water puddle from a leaky roof that had no sighns I really hurt myself and still have back problems due to it but I did not sue because this was my favorite store. Well not any more.. I went thru self chevkout and the cashier (Who is my 3kids dads current girlfriend) I didn't think we had any issues but apparently we do. She was busy one machine didn't hav money in it so she was having to get someone some cgange and another machine scale was saying theur was something on it and nothing was. All the while I was in somewhat of a hurry but I only had two items and after scanning them to pay I become aware it is a card only machine. So I just ran into my bro in law while coming in so I call him tell him come swipe his card and ill just give him my cash. So she clearly sees us just standing their waiting for bro in law she sees him walk up but I guess about that time she doesnot actually see him swipe the card we are walking past her station as she is just returning looking hard in my basket well as we approach door a manager is walking out just getting off work we walk out along side him no probs, get to car, load stuff in car, and I go to put buggy up and another managercomes out looking around.. He approaches me and asks for my receiot says the cashier wanted to cgeck it but was busy she said I didnot pay.. Ok for one how does he know i'm the one she is talking about cuz they never went got her to identify. Unfortunately being in a hurry and holding up the line when bro in law swiped his card none of us remember grabbing the receipt so here we r looking like theives bcuz we don't have a receipt to show. They keep asking wat register did u pay at then I told them and I went back in to see if maybe receipr was still there but of course it was not. I told them a million times just go look at ur video and it will show that he come swiped his card. He even had text message on his phone from the purchase but they saud that proves nothing. Ha. By now there r 3managers out in the parkinglot calling me a liar well lets see ur receiot then, proove it with a receipt.. We have already gotten the two items out and they have possesion of them and the manager we walked out with insists their was a third item. There was no third item. I told them this is ridiculous just go look at video they simply refused and called cops saying they have a theft that just accured bs they simply knew I had no receipr to prove my purchase so I don't think they really cared that I actually paid or not they knew I had no proof. So ofcourse the way it was going I knew i'd go to jail bcuz yes wat walmart says is wat happened in the eyes of the laws. Bs I left with them shouting i'm going to jail for assault bcuz they would not move so I could get out but I never touched them wirh my car I slowly kepr backing up they would take a step back id back up a lil more they would take a step back did this until I had enuf room to pull forward and turn out the space. They kept my merchandise.. They stole from me straight up and want to call ne the theif.. I beleive that ex's new gfriend seen that we left receipt and trashed it and knew whar would happen if she told manager to check our receipr. If it was even me she was talking about. Bcuz she never was called to the office or anything was ever mentuined about it after that but she did tell my son I was in jail that same night when she got off work.. So y would she think I was in jail dhe knew I did not have receipr. She also told son that she thought she was going to get a bonus but she did not... Its blows my mind how they never once tried to verify my story by asking her or by video or something before calling cops.. Idk how many times I have left walmart with my teceiot or threw it away while walking out. How does simply leaving a receiot behond make me an assumed theif.
worst website ever!
I ordered from Walmart twice and every my experience with this website was terrible. I wasted tons of money on my last order! My items arrived in a horrible condition, some items very damaged and some were missing. This is a complete failure! These people are ridiculous! When I contacted their support I was told that there was nothing they could do simply...
Read full review of Walmart and 11 commentslack of customer support
Walmart has an extremely wide variety of products and really nice prices. When I found this website I was really amazed. So I decided to give it a try and ordered one item. I just wanted to try this site before making a huge order. Well, my items arrived broken and when I contacted their customer service and asked for help they ignored me. No one from the company ever contacted me and fixed my issue. I'm very disappointed and I will never order anything from them again. The lack of customer support is what disgusts me the most.
not a great place to shop
I've ordered several items from walmart about three weeks ago. My order arrived in reasonable time but when I opened the package I was extremely disappointed because few items were missing. Thing which I did receive were great, but I still i'm very disappointed. When I called customer service I got the run around and finally after about 10 calls was promised a refund. But unfortunately I never got my money back. Really bad. Never expected something like this from such a reputable company. I guess i'll never order anything from walmart again.
scam clowns!
Several days ago I went to the Walmart online store to buy myself something special. I found a lovely dress that I wanted to wear on my birthday party, so I ordered it. Few days after I ordered and paid I received an email from them saying my order was cancelled. I immediately contacted customer service and asked what was going on, I wanted some explanations. Their rep said that they never received the payment, so they had no other choice. Then I contacted my bank and was told that Walmart did receive my money. What a joke! These liars stole my money and I will never get my birthday dress! So extremely disappointed. Never again I will buy anything from these scam clowns!
disgusted with walmart!
I ordered few things from Walmart and will never make the same mistake again. Things I ordered never arrived and I have no idea where my order is. So I contacted them and demanded my money back. I had to keep calling Walmart customer service for the past three weeks and they still refused to refund me! These people owe me over $165! So recently I called them again and said that if they don't refund me I'm calling the police. And they finally answered and promised to refund me in few days. Horrible company!
My Walmart 'lost' my car battery while I was getting new tires and told me it was my fault because it took me more than a day to pick my car up. The person in charge of store security claimed she went through all the tapes and saw nothing, but I don't believe her! I used to work at this Walmart and it amazes me that they can catch someone stealing a bottle of 88 cent Ibuprofen but can't find a $120+ dollar car battery. They are a greedy company that cares more about profit than customer satisfaction! And they certainly don't care about employees! I know so many people that worked at the Walmart in my town that were let go for reasons that Walmart says they stand up for in their handbook, like physical or mental disabilities. I'm on disability for depression and I told them that at every interview I had that I could only make a certain amount of money and they said that was fine. But once I started working there, my manager seemed to forget that fact and would schedule me way over what I could work. I think that's one of the reasons they let me go. Good riddance to them!
big failure
About 5 months ago I ordered a TV from Walmart.com. But all of a sudden, the TV stopped working! I unplugged it and waited a few seconds, when I plugged it up again, nothing happened.
I contacted Walmart customer service via their live chat option and explained the situation. Their rep was about to issue a refund, but suddenly he changed his mind and told me that it has been too long to give a refund! Then I told that I would like to speak to a manager and the answer was no. Horrible lack of customer support! Avoid these dishonest people!
vision center eyeglasses - lenses
I purchased lenses from walmart to put in frames that I purchased elsewhere. When I first brought the glasses home I was in love. That loved soon turned to hatred when the glasses suddenly acquired more scratches and stress fractures that I have ever seen before. Took then to walmart told it is my fault. So after only four months and 400 dollars, I am...
Read full review of Walmarttired of walmart!
I ordered a few items from Walmart.com. One item was fine, but the second one was nothing what I thought it would be. I contacted their customer service and they said I need to go to their store and someone would help me. I went to the nearest Walmart store, spent 30 minutes there only to be told that I have to go to another store. I took a bus and went to another store which was 25 minutes away. When I arrived I was told to contact Walmart customer care by phone. No words can describe how sick I am of Walmart.
automotive service
2/19/16 service order number 31227. I took my vehicle (2005 Ford Excursion) in for service. It was to have an oil change, air filter replaced and all fluids checked, and all fittings greased. When I returned to pick up the vehicle I paid the bill of $52.92 which was reasonable and returned to the parking lot to leave. When I started the truck and started to...
Read full review of Walmartsite to store pick up
I ordered an iPhone 6s online to be picked up at a store an hour away from home, when the website asked to list the pick up persons name, I listed my husbands name because I couldn't go there myself... My husband drove in bad weather conditions for an hour to pick it up for me, and they said "only she can pick it up"... seriously?! Why does the website ask...
Read full review of Walmartwithholding money
I made a return from an online purchase I made with the card, I returned item in store in person, walmart money card customer service told me that my card was blocked because they need proof I bought what was returned with said card which I did but was months ago and after the return I lost receipt so they're holding the amount of the return and everything else I have on there a few hundred dollars and won't unblock my card or give me an alternate way to get my money, they said the card is blocked that's it I can't have my money!walmart money card is a rip off you lose money continuously beware do not use this card
swim bottoms
i bought a bathing suit bottom piece from walmart and when i used it for the very first time in an indoor pool i realized something wasnt right when i was swimming and once in the shallow end i reached down to discover that i was hanging out of the front as the bottoms fell apart and i couldnt get out of the pool . i waited until there wasnt anyone nearby and made a dash for my towel to cover up . when i tried to take the bottoms back i was only told i could exchange them but no refund. they told me i should have bought a larger pair but they were a large.
customer service
Walmart Kirkland store sold me a wrong prepaid phone card of 100$ on Jan 13, 2016, I asked for a Bell pre-paid phone card and they sold me a Virgin mobile card, probably because they thought Bell and Virgin belong to the same company at that time. I noticed the problem when I tried to activate the card and Bell refused it. I went back to the store to return the card, but they told me they could not do the return for prepaid phone card even though they feel sorry for the mistake of their employee made but they could not do anything about it, they let me to solve it with Bell and Virgin Mobile by myself, they told me they could not hold the responsibility for the mistake of their employee made for this case. I called Bell again and they told me it's impossible for them to fix this issue as they are different company with Virgin Mobile, and let me to return the card to the store. Now I am stuck!
money card
I purchased 3 Walmart Money Cards on October 09, 2013 for $25.00 each and attempted to register one. When it asked for my social security number, I quit the registration process as I was giving these to people for their birthday gift. We were called out of town to work and these remained in my desk drawer until now and I am not able to use them or get my...
Read full review of Walmartdisappointed with walmart service
I've tried to order something from Walmart two times and twice it become a real nightmare. Both times my orders were rejected for no reason. I contacted Walmart customer care and they refused to explain what was the reason. The first time they told that is was my bank who rejected my order, but when I called my bank they had no idea what was I talking about. I asked my bank to check my transaction history and was told that Walmart took my money and later put it back. Second attempt at making an order on this website also failed. Similar thing happened, but in the end they finally admitted it was them rejecting the card. They finally allowed me to make an order. Well, I made an order, but several days later received a message stating that my order was cancelled. Very strange company.
pharmacy incompetency
I'm a former customer, and upon filling my "90 day" prescriptions I was given a "30 day" supply. And the cashier argued with me like I was the stupid one and said " you've always only gotten one" which was an outright lie first of all. Second of all READ the prescription!!! I had to wait close to an hour for them to fill it correctly after also being told...
Read full review of Walmartcalorie countdown 2% milk
Walmart stopped carrying this product and no other store in my zip code area, 97420 Coos Bay Or has it .. No other stores in the area carry it either. We need this product back on the Walmart shelves please. It is unfair to give us a rare product and than take it away, this is bad business. Lois Williams
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About Walmart

Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.
In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.
Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.
Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
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Walmart Contacts
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Walmart phone numbers+1 (800) 966-6546+1 (800) 966-6546Click up if you have successfully reached Walmart by calling +1 (800) 966-6546 phone number 36 36 users reported that they have successfully reached Walmart by calling +1 (800) 966-6546 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number 25 25 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number18%Confidence scoreCustomer Service+1 (800) 925-6278+1 (800) 925-6278Click up if you have successfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have successfully reached Walmart by calling +1 (800) 925-6278 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 925-6278 phone numberCustomer Service+1 (866) 925-2432+1 (866) 925-2432Click up if you have successfully reached Walmart by calling +1 (866) 925-2432 phone number 4 4 users reported that they have successfully reached Walmart by calling +1 (866) 925-2432 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number 3 3 users reported that they have UNsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number+1 (877) 937-4098+1 (877) 937-4098Click up if you have successfully reached Walmart by calling +1 (877) 937-4098 phone number 12 12 users reported that they have successfully reached Walmart by calling +1 (877) 937-4098 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number 13 13 users reported that they have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number
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Walmart emailshelp@walmart.com100%Confidence score: 100%Support
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Walmart address850 Cherry Avenue, San Bruno, Florida, 94066, United States
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Walmart social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMar 13, 2025
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